Care Homes Owned by Boutique Care Homes

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Boutique Care Homes
Boutique Care Homes offers quality care to their residents and do their utmost to make sure residents feel empowered and valued in a friendly and welcoming environment.

Each of their homes are designed with a blend of elegance and comfort where residents can thrive and enjoy life. They offer residential care and dementia care as well as respite care.

Staff are warm and compassionate and residents are able to take part in a whole host of activities that will enable them to socialise and enjoy spending time with fellow residents and staff.

Boutique Care Homes Locations (5)

 - Browse 5 Care Homes owned by Boutique Care Homes
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The Burlington

68 Manygate Lane, Shepperton TW17 9EE 

10 119 reviews
"We had a lovely time at Christmas and the run-up to christmas. I was so impressed with how all of the staff at the Burlington welcomed all…"   Read all 119 reviews
Location Type Care Home

At The Burlington, they believe in quality care. Care so good it’s unexpected. Situated in the peaceful town of Shepperton, Surrey, their care home is designed with modern sophistication and traditional warmth, offering a welcoming space that feels like… Read more about The Burlington

  • Care Provided
  • Permanent Care
  • Respite Care
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 78 Rooms
  • from £1,700 / week
Chartwell House

26 Draco Drive, Off Star Lane, Broadstairs CT9 4FY 

10 52 reviews
"Our Mum moved to Chartwell House in May 24. It really is a beautiful environment with excellent management and staff giving the kindest,…"   Read all 52 reviews
Location Type Care Home

Chartwell House is located in Broadstairs, Kent. The home features high-quality interiors and offers a warm and tranquil environment where comfort meets elegance. The team strive to value and empower each resident as an individual, and are dedicated… Read more about Chartwell House

  • Care Provided
  • Permanent Care
  • Respite Care
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 78 Rooms
  • from £1,595 / week
Brampton Manor

Fordham Road, Newmarket CB8 7AQ 

9.9 77 reviews
"Very happy with all the help, and staff very friendly, lots of things going on every day And my sister is doing quite well since she has…"   Read all 77 reviews
Location Type Care Home

At Brampton Manor, they believe in quality care. Care so good it’s unexpected. Nestled in the historic town of Newmarket, Suffolk, their care home reflects the town’s world-famous equestrian heritage, with tasteful equine-inspired interiors that create… Read more about Brampton Manor

  • Care Provided
  • Permanent Care
  • Respite Care
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 63 Rooms
  • from £1,575 / week
Keymer Hall

11 Kings Way, Burgess Hill RH15 0TH 

8.3 2 reviews
Location Type Care Home

At Keymer Hall, they believe in quality care, care so good it’s unexpected. Keymer Hall is currently under development, and anticipate welcoming their founding residents in late 2025. Once complete, Keymer Hall will embody a belief that care is more… Read more about Keymer Hall

  • Care Provided
  • Permanent Care
  • Respite Care
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 68 Rooms
  • from £1,700 / week
Martello Manor
Opening Jun 2026

18 Farmer Road, Hythe CT21 6FY 

Location Type Care Home

Opening Summer 2026, Martello Manor is located in the historic coastal town of Hythe, Kent. The home features high-quality interiors and sea views, offering a warm and tranquil environment where comfort meets elegance. The team will value and empower… Read more about Martello Manor

  • Care Provided
  • Permanent Care
  • Respite Care
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,600 / week

Boutique Care Homes Reviews (250)

9.5

Boutique Care Homes has a Group Review Score of 9.5 (9.533) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Boutique Care Homes must have a Review Score.

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Review of

Keymer Hall

from Linda M (Daughter of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment of selecting a room for Dad, the whole process has been straightforward and we have felt supported and cared for throughout. On Dad's first day, the welcome was so heartfelt and the team even asked how I was feeling. The kindness and genuine friendliness of every member of staff has
been exceptional and I have such confidence that Dad is being really well looked after, physically, mentally and emotionally.
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Review of

Keymer Hall

from A C (Goddaughter of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My godfather came to Keymer Hall a few weeks ago. I was a bit concerned as he is now about 60 minutes away from me; however, it was worth the drive. The home is beautiful. My godfather is a very proud man, and he is being taken care of extremely well and he is very happy. The selection of cakes is delightful
- in the cafe/bistro area. Thank you Keymer Hall.
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Review of

Brampton Manor

from Patricia L (Sister of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with all the help, and staff very friendly, lots of things going on every day
And my sister is doing quite well since she has been herre
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Review of

Chartwell House

from Janette H (Daughter of Resident) published on 25 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Mum moved to Chartwell House in May 24. It really is a beautiful environment with excellent management and staff giving the kindest, compassionate care. Mum passed away recently and the care given to her and the family during this time was exceptional. We have nothing but praise for Chartwell House
care home.
Reply from Diane Collins, Home Manager at Chartwell HouseThank you so much for sharing your experience. We're truly honoured to have cared for your mum and to have been able to support you and your family during such a difficult time. It means a great deal to know that you felt compassion and kindness throughout her time with us. Our thoughts are with you, and we're very grateful for your trust and kind words.
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Review of

Chartwell House

from Sonia W (Friend of Resident) published on 25 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home has taken care & needs of Anne into consideration and thou it is run professionally, it is a caring friendly environment that takes all the time to deal with any situation that arises & up dates me regular with anything that arises. The caring nature of all the staff to the pleasant greeting
from reception right through is a credit to the environment and I am very happy we found this place.
Reply from Diane Collins, Home Manager at Chartwell HouseThank you so much for your kind words. We're delighted to hear that Anne's care has been so well supported and that you feel kept informed and reassured. Creating a professional yet warm, caring environment is so important to us, and it's wonderful to know this has made such a positive difference for you. We're very grateful for your trust.
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Review of

Brampton Manor

from E E (Relative of Resident) published on 23 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly welcoming place
Staff very approachable
Food much enjoyed
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you for your kind feedback. We're so pleased to hear that you felt welcomed, found the team approachable, and enjoyed the food. It's lovely to know these little things made such a positive impression.
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Review of

Brampton Manor

from Nicola K (Daughter of Resident) published on 13 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Brampton Manor for 3 weeks respite, the whole process of arranging this was amazing. We cannot fault the premises, staff and care at all. The food was amazing which she loved. She looked quite poorly when she first went in but when we picked her up looked so well and she said it had done
her good.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your lovely feedback. We're delighted to hear that your mum's respite stay at Brampton Manor was such a positive experience and that she left feeling stronger and well cared for. It's wonderful to know that the team, environment, and food all helped make her time with us so beneficial. We truly appreciate your kind words and trust in our care.
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Review of

Brampton Manor

from Aileen A (Daughter of Resident) published on 13 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From initial assessment at the home to her three week stay has been very friendly and professional. Very good management and superb care. Nothing is too much trouble. Mum has thrived on the good food and car and is much fitter to return to her home. Many thanks to all.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your kind words. We're delighted to hear that your mum's stay at Brampton Manor was such a positive experience and that she has thrived during her time with us. It's wonderful to know that the care, support, and hospitality made a real difference. We truly appreciate your trust and wish your mum all the very best as she returns home.
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Review of

Chartwell House

from Zoe A (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I'd been looking at a number of care homes for my mum who has been living with Alzheimer's. Some of the places I visited were good, others broke my heart. After one particularly depressing viewing, I cycled over to Chartwell House to see if I might make an appointment with them. The moment the doors
swished open, I knew this was the place for us.
I found myself in a beautiful lobby that was on a par with a 5-star boutique hotel; but it wasn't just the décor and facilities, it was the 'feeling' that the place had. The receptionist, Helen, welcomed me in right away and arranged for the admissions manager, Jude, to meet with me there and then. I was given a tour, and more importantly, I was given time and understanding. I could see clearly that the ethos was all about enabling the residents to continue living, rather than just sitting around to wait out the final chapter.
The facilities, dementia care and activity programme are exactly what Mum needs. We are so grateful. Thank you.
Reply from Diane Collins, Home Manager at Chartwell HouseThank you so much for sharing your experience. We're truly touched that after such a difficult search, you felt a sense of relief, warmth, and reassurance when you arrived at Chartwell House. Knowing that you felt listened to, supported, and confident in your mum's care means everything to us. We're so grateful for your trust and are pleased that your mum has found a place where she can feel comfortable, engaged, and valued.
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Review of

Brampton Manor

from Sandie E (Wife of Resident) published on 4 February 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband spent some time in Brampton Manor from late december and into the new year as a period of convalesance having been in hospital following a small stroke. His time there proved invaluable to getting him to the next stage of his recovery and my thanks goes to all the staff for the care they
provided whilst he was with them. Everyone Bramptoon Manor always very welcoming and friendly.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for sharing your experience. We're delighted to hear that your husband's time at Brampton Manor supported his recovery and helped him move forward with confidence. It's lovely to know that our team's care, warmth, and friendliness made such a positive difference during his convalescence. We truly appreciate your kind words.
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Review of

The Burlington

from Gary D (Son of Resident) published on 28 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into the Burlington just over 4 months ago. What a difference this has made to her overall quality of life. The standard of care is 2nd to none which has allowed mum to settle in at her own pace. We as a family are always made to feel welcome and it is great attending some of the many and
varied entertainment activities that are laid on. Staff at all levels are extremely engaging with all of the residents making for a calm and settled environment. Mum has thrived in her short time at the Burlington and I would be happy to recommend the Burlington to anyone who is looking for a care home for their loved one.
Reply from Margie Gonzaga, Home Manager at The BurlingtonThank you so much for your thoughtful and kind review. We're delighted to hear how positively your mum has settled in and that her quality of life has improved so noticeably. It's wonderful to know that the care, welcoming atmosphere, and activities have made such a difference for both her and your family. Your recommendation truly means a great deal to us.
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Review of

The Burlington

from Rose D (Daughter of Resident) published on 28 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a lovely time at Christmas and the run-up to christmas. I was so impressed with how all of the staff at the Burlington welcomed all visitors (family members) and how it made the experience of visiting my mother so comfortable. The entertainment during the Christmas and New Year holidays was of
a high standard and provided in very welcoming reception as well.
Reply from Margie Gonzaga, Home Manager at The BurlingtonThank you so much for your lovely feedback. We're delighted to hear that you felt so welcome over the Christmas period and that the atmosphere, hospitality, and entertainment made visiting your mother such a positive experience. It means a great deal to the whole team.
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Review of

The Burlington

from J W (Daughter of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is really happy here, she loves the staff and the food. The facilities and staff are amazing- nothing is too much trouble. Mum is really well looked after which gives us peace of mind when we're not here.
Reply from Margie Gonzaga, Home Manager at The BurlingtonThank you so much for your kind words. We're delighted to hear that your mum is happy and enjoying both the care and the food. Knowing that she is well looked after and that you have peace of mind means everything to us.
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Review of

The Burlington

from P E (Son of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's worst nightmare was the very thought of moving into a care home. Yet she has absolutely flourished at the Burlington, and thoroughly enjoys the community of staff and fellow guests. A huge thank you to all concerned. I can't think how it could be bettered.
Reply from Margie Gonzaga, Home Manager at The BurlingtonThank you so much for your wonderful feedback. We're delighted to hear that your mum's move to The Burlington has been such a positive experience for both her and your family. It's lovely to know that the care, attention to detail, and warmth of the whole team exceeded your expectations. Your kind words truly mean a great deal to us.
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Review of

The Burlington

from Jill R (Daughter of Resident) published on 16 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to The Burlington in November 2025. The expert care and attention to detail during the planning stage and her first month living there have exceeded all our expectations. The admissions manager, home manager, reception staff, care plan manager and her care and activities staff are friendly,
professional and genuinely care about the residents and each other as colleagues. We are delighted with every aspect of Mum's experience and ours, as a family. First class.
Reply from Margie Gonzaga, Home Manager at The BurlingtonThank you so much for your wonderful feedback. We're delighted to hear that your mum's move to The Burlington has been such a positive experience for both her and your family. It's lovely to know that the care, attention to detail, and warmth of the whole team exceeded your expectations. Your kind words truly mean a great deal to us.
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Review of

The Burlington

from Sarah W (Daughter of Resident) published on 15 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at The Burlington for 6 months now. Throughout that time the staff (all of them, whatever their role) have been caring, attentive, patient and above all welcoming, friendly and cheerful. The Burlington has an upbeat, positive feel and residents and their visitors are welcomed + made to
feel part of a big family. Any concerns, however minor, are taken seriously + solutions offered. It's a big relief to know mum is in such caring hands.
Reply from Margie Gonzaga, Home Manager at The BurlingtonThank you so much for your kind and thoughtful feedback. We're delighted to hear that your mum has settled so well and that you feel reassured by the care and attention she receives. Creating a welcoming, positive, family-like atmosphere is so important to us, and it's wonderful to know this has made such a difference. We truly appreciate your trust.
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Review of

Chartwell House

from Frank L (Friend of Resident) published on 13 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful home, been to many in my time but never encountered real care like Chartwell House offers! So many events for the residents to lift their spirits throughout the year. The level of care & help offered by staff to residents is next to none & must be shared here to encourage others to
get on board!
Reply from Diane Collins, Home Manager at Chartwell HouseThank you so much for your wonderful feedback. We're truly grateful for your kind words and delighted to hear that the care, support, and activities at Chartwell House stood out so positively. It means a great deal to the whole team to know their dedication is making such a difference.
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Review of

The Burlington

from Annie R (Daughter of Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Burlington is like no other care home I have seen. Our mum is actually thriving since she arrived at The Burlington five months ago. Visiting her now is a real pleasure. Myself and my sisters could not be happier with the love and attention she receives from every single member of staff at The Burlington.
Mum's needs are constantly assessed and re-assessed. She is encouraged to join in activities that she would never have been able to enjoy at home. The medical team are brilliant and our past worries and dashes to the chemist for her medication are thankfully a distant memory, now that she is in the hands of the team at Burlington. Mum is safe and happy and constantly being chatted to and cared for. How lucky are we to find The Burlington? I get the feeling that ALL visitors feel the same as we do.
Reply from Margie Gonzaga, Home Manager at The BurlingtonThank you so much for such a heartfelt review. We're truly delighted to hear that your mum is thriving and that you and your sisters feel so reassured by the care and attention she receives. Knowing she is safe, happy, and supported to enjoy life means everything to us. We're so grateful for your trust and kind words, it really does mean a great deal to the whole Burlington team.
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Review of

Chartwell House

from Jackie T (Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy.
Reply from Diane Collins, Home Manager at Chartwell HouseThank you for sharing this - we're so pleased to hear that you're happy. Your comfort and wellbeing mean so much to us, and we're glad you feel at home here.
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Review of

The Burlington

from Geoffrey B (Son of Resident) published on 22 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at The Burlington for nearly 4 years. My wife and I visited regularly at various times of day and always found the level of care and attentiveness to be extremely high. We also found every member of staff (including cleaners, maintenance etc) very welcoming, polite and helpful
towards us. We were impressed with the amount and variety of activities and celebrations that were organised. We highly recommend the Burlington.
Reply from Margie Gonzaga, Home Manager at The BurlingtonThank you so much for your kind and thoughtful review. We're honoured to have cared for your mother over those years, and it's wonderful to hear that you consistently experienced such a high standard of care and warmth from the whole team. Your recommendation truly means a great deal to us.
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Awards / Recognitions (9)

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Frequently Asked Questions about Boutique Care Homes

Costs for care homes owned by Boutique Care Homes

Average costs per week for care homes owned by Boutique Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Boutique Care Homes, based on 5 out of 5 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,634
Residential Dementia Care £1,725
All Care Types £1,634
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Boutique Care Homes own?

Boutique Care Homes own 5 Care Homes.

Which Boutique Care Homes Care Homes have the highest review score?

The Burlington, Chartwell House & Brampton Manor have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Boutique Care Homes to verify any information. View our terms and conditions. Boutique Care Homes has an Enhanced Service – more info.