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Care Homes Owned by Boutique Care Homes
Boutique Care Homes offers quality care to their residents and do their utmost to make sure residents feel empowered and valued in a friendly and welcoming environment.
Each of their homes are designed with a blend of elegance and comfort where residents can thrive and enjoy life. They offer residential care and dementia care as well as respite care.
Staff are warm and compassionate and residents are able to take part in...
"From the beginning of my husband's stay at the Burlington nearly 6 years ago, we as a family felt completely happy with his care. We felt..."Read all 123 reviews
from £1,700 / week78 Rooms
Location Type: Care Home
At The Burlington, they believe in quality care. Care so good it’s unexpected. Situated in the peaceful town of Shepperton, Surrey, their care home is designed with modern sophistication and traditional... Read more
"I have been visiting for years now and it is always very welcoming. The staff are very friendly, helpful and kind. It has always been a..."Read all 56 reviews
from £1,595 / week78 Rooms
Location Type: Care Home
Chartwell House is located in Broadstairs, Kent. The home features high-quality interiors and offers a warm and tranquil environment where comfort meets elegance. The team strive to value and empower... Read more
"An excellent care home lots of activities every day. All staff superb.
Very caring.
All residents seem to be very happy...."Read all 83 reviews
from £1,575 / week63 Rooms
Location Type: Care Home
At Brampton Manor, they believe in quality care. Care so good it’s unexpected. Nestled in the historic town of Newmarket, Suffolk, their care home reflects the town’s world-famous equestrian heritage,... Read more
"Keymer Hall Care Home is everything you would wish for. My mum is happy here. Every single person from reception to care staff, office..."Read all 7 reviews
68 Rooms
Location Type: Care Home
At Keymer Hall, they believe in quality care, care so good it’s unexpected. Keymer Hall is currently under development, and anticipate welcoming their founding residents in late 2025. Once complete, Keymer... Read more
Opening Summer 2026, Martello Manor is located in the historic coastal town of Hythe, Kent. The home features high-quality interiors and sea views, offering a warm and tranquil environment where comfort... Read more
Older Person Care
Respite Care
Permanent Care
Dementia Residential Care
Residential Care
Boutique Care Homes Reviews (269)
9.7
Boutique Care Homes has a Group Review Score of 9.7 (9.736) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Boutique Care Homes must have a Review Score.
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Showing 269 reviews matching selected criteria
Review of Chartwell House from Jennifer K (Friend of Resident) published on 21 July 2026 Submitted via Postal Card•
Overall Experience
I have been visiting for years now and it is always very welcoming. The staff are very friendly, helpful and kind. It has always been a warm, bright clean place.
There are many great entertainment acts and everyone is engaged in whats going on, I would recommend this place if you are looking for a relaxed, clean & active environment.
↩Reply from Mohammad Mraiheen, Deputy Manager at Chartwell House
Thank you so much for your lovely words. We're delighted to know that, over the years, you've always felt so welcome when visiting us. Creating a place where people feel comfortable, valued and at home is exactly what we strive for, so your recommendation means a great deal to the whole team.
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Review of The Burlington from Marion E (Wife of Resident) published on 16 July 2026 Submitted via Postal Card•
Overall Experience
From the beginning of my husband's stay at the Burlington nearly 6 years ago, we as a family felt completely happy with his care. We felt we'd become part of a family and have been invited back after my husband passed away.
↩Reply from Margie Gonzaga, Home Manager at The Burlington
Thank you so much for your heartfelt words. We feel truly honoured to have cared for your husband and to have shared that journey with your family. It means so much to know that you felt part of our Burlington family, and we're so grateful that we've been able to continue that connection. Your kind words will mean a great deal to the whole team.
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Review of The Burlington from Ana S (Daughter of Resident) published on 26 June 2026 Submitted via Website•
Overall Experience
Sadly our mum passed away last week but I wanted to share with all the staff what their care of mum meant to us: Caring for someone is far more than a job, it requires patience, kindness, compassion and dedication. Throughout mum's time in your care, you showed her dignity, respect and genuine warmth, you not only attended to her needs but also brought comfort, companionship and reassurance during difficult times. Knowing that mum was being cared for by such wonderful people gave our family great peace of mind. Your support to us meant more to us than words can ever express. The small acts of kindness, the smiles, the conversations and the care you showed made a real difference to mum's quality of life and to our family's wellbeing. We will always be grateful for the compassion and professionalism you demonstrated every day. Thank you for treating mum as an individual, for preserving her dignity and for showing her such kindness throughout her journey.
Keith, Ana, Mike & Jacqui
↩Reply from Margie Gonzaga, Home Manager at The Burlington
Thank you so much for your incredibly touching words. It was a true privilege to care for your mum, and we're honoured that you entrusted us to be part of her journey. Knowing that our team was able to bring such comfort and peace of mind during such an emotional time means more than we can say....
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Review of Keymer Hall from Jan D (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card•
Overall Experience
Keymer Hall Care Home is everything you would wish for. My mum is happy here. Every single person from reception to care staff, office staff and maintenance are all part of the big family looking after my mum. I always feel welcome and listened to. It really is excellent in all ways.
↩Reply from Christine Bunce, Home Manager at Keymer Hall
Thank you so much for your lovely review. We're delighted to hear that your mum is happy and that you feel so welcomed and supported. Creating a warm, family atmosphere where residents and their loved ones feel listened to and cared for is at the heart of everything we do. Your kind words mean so much to the whole team.
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Review of Keymer Hall from Carey J (Niece of Resident) published on 22 June 2026 Submitted via Website•
Overall Experience
My Uncle chose Keymer Hall while it was being built late last year and chose his own room. He came into the home in February this year and his care has been exceptional. Every member of staff we see or speak to is so friendly and kind. They can't do enough for you. My uncle loves living there and also has high praise for the staff. The food and drinks are delicious and the dining room is always beautifully laid. The more casual bistro is where you can meet up with other friends in the home for a chat or you can sit in the gardens. The lounges are comfortably furnished and the style through out the home is very high end. He made an excellent choice!
↩Reply from Christine Bunce, Home Manager at Keymer Hall
Thank you so much for your lovely feedback. We're delighted to hear that your uncle is so happy at Keymer Hall and that both he and your family have had such a positive experience. It's wonderful to know that the care, kindness, and welcoming atmosphere have made such a difference. Your kind words mean a great deal to the whole team.
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Review of Keymer Hall from A C (Daughter of Resident) published on 22 June 2026 Submitted via Website•
Overall Experience
The minute I walked through the doors of Keymer Hall, I felt a huge sense of relief to find such a beautiful and friendly care home where residents with dementia are treated with such kindness and understanding. The atmosphere is so warm and friendly - all the staff take the time to talk to me whenever I visit and are knowledgeable about what my mother has been up to and how she is feeling on a particular day. The range of activities has really brought a new lease of life to my mother and she is so happy at KH. There is a real sense of inclusion and those suffering from dementia can be accompanied to the ground floor to eat, sit in the garden and take part in activities whenever they like. Every corner of the home has been beautifully and thoughtfully decorated to make it a really pleasant environment to live in and enjoy. I continue to be so impressed with Keymer Hall and am thrilled we found it for my mother!
↩Reply from Christine Bunce, Home Manager at Keymer Hall
Thank you so much for your heartfelt feedback. We're delighted to hear that finding Keymer Hall brought such a sense of relief and reassurance. It's wonderful to know that your mother feels happy, included, and supported, and that the warmth, understanding, and dedication of the team have made such a positive difference. Your trust and kind words mean a great deal to us.
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Review of Chartwell House from Penny F (Wife of Resident) published on 8 June 2026 Submitted via Postal Card•
Overall Experience
My husband has settled in really well. He's always smiling and the staff respond to this and give him a wave or chat. I see regular updates and photos of things hie's doing. The home is always very welcoming to visitors and we enjoy joining in the quizzes and making use of the coffee shop. The staff are always friendly and know the residents and their individual personalities really well. Home always clean & has a relaxed atmosphere. Overall excellent. Reassuring to know he's safe & happy.
↩Reply from Diane Collins, Home Manager at Chartwell House
Thank you so much for your kind words. We're delighted to hear that your husband has settled so well and is happy, and that this has given you reassurance and peace of mind. It's wonderful to know that both you and your family feel welcomed and supported.
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Review of The Burlington from Joanne W (Daughter of Resident) published on 1 June 2026 Submitted via Postal Card•
Overall Experience
We moved mum to The Burlington in November 2025 and have been very happy with the level of care and the friendly and welcoming atmosphere every time we come to visit. Nothing has been too much trouble for the staff when we have had queries or concerns and the communication has been excellent. Mum is happy and feels safe and secure which is the main priority and we are happy knowing she is being well looked after.
↩Reply from Margie Gonzaga, Home Manager at The Burlington
Thank you so much for your kind feedback. We're delighted to hear that your mum is happy, feels safe and secure, and that you feel reassured every time you visit. Knowing that our team's support, communication, and care have given you peace of mind means a great deal to us. Thank you for placing your trust in us.
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Review of Chartwell House from Allison F (Daughter of Resident) published on 1 June 2026 Submitted via Postal Card•
Overall Experience
My 90 years old mother stayed at Chartwell House for respite in March, whilst I had a break away. She was so very well looked after by carers and management. The room was nice and comfy and she felt very safe there too. Lots of things always going on and 3 good meals a day. Would recommend 100%.
↩Reply from Diane Collins, Home Manager at Chartwell House
Thank you so much for your kind words. We're delighted to hear that your mother felt safe, comfortable, and so well cared for during her respite stay. It's wonderful to know that the care, activities, and support gave you peace of mind while you took a well-earned break. Thank you for your recommendation, it means a great deal to us.
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Review of Brampton Manor from P D (Friend of Resident) published on 1 June 2026 Submitted via Postal Card•
Overall Experience
An excellent care home lots of activities every day. All staff superb. Very caring.
All residents seem to be very happy.
↩Reply from Akhi Goswami, Home Manager at Brampton Manor
Thank you so much for your kind feedback. We're delighted to hear that you've enjoyed the atmosphere within the home and that the care, activities, and dedication of the team made such a positive impression. Your kind words mean a lot to us.
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Review of The Burlington from Carmel S (Niece of Resident) published on 21 May 2026 Submitted via Postal Card•
Overall Experience
I am writing this review to express my deepest gratitude for the exceptional care my aunt has received since moving in to The Burlington 3 weeks ago. The team have been amazing, ensuring my aunt is comfortable well nourished and above all else, happy! They don't just 'do their job', they treat everyone with warmth and dignity. The peace of mind that comes with knowing my aunt is so well looked after is priceless! To the entire team at The Burlington - thank you!!
↩Reply from Margie Gonzaga, Home Manager at The Burlington
Thank you so much for your heartfelt review. We're truly delighted to hear that your aunt has settled in so well and that the care and warmth from the team have given you such peace of mind. Knowing that she feels happy, comfortable, and genuinely cared for means everything to us. Your kind words...
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Review of Brampton Manor from Anne T (Daughter of Resident) published on 15 May 2026 Submitted via Website•
Overall Experience
My father was welcomed to Brampton Manor at the end January 2026. We had to arrange his care in somewhat of a hurry and I was very anxious and stressed at the time - I needn't have been- all of the staff were incredibly kind & helpful from the very first phone call onwards.
They were so kind and genuinely caring to my father and also to us as a whole family. We ready couldn't have asked for more
↩Reply from Akhi Goswami, Home Manager at Brampton Manor
Thank you so much for your kind and heartfelt words. We completely understand how stressful and emotional arranging care quickly can be, and we're so pleased that the team were able to provide reassurance and support from the very beginning. It means a great deal to know that both your father and your family felt genuinely cared for throughout. Your trust and appreciation mean the world to us.
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Review of Brampton Manor from Benjamyn D (Nephew of Resident) published on 11 May 2026 Submitted via Website•
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My uncle age 89 did not want to go into any kind of formalised care setting despite being unable to manage at home either mentally or physically. The only way to get him to safe places was to suggest he went for a two week holiday which, fortunately he enjoyed. This was largely due to the exceptional care and attention he received with food he liked. He was not forced into any activities (which suited him). He was so enamoured that he stayed for the following seven months justiably praising the care and housekeeping staff. Otho was too much trouble even though he could be irascible and at times downright awkward.
Whenever appropriate they took the time to call me and advise of issues as they arose. I recommend Brampton Manor without caveat or hesitation.
↩Reply from Akhi Goswami, Home Manager at Brampton Manor
Thank you so much for sharing such a heartfelt review. We completely understand how difficult and emotional that transition into care can be, especially for someone so independent. We're delighted to hear that your uncle felt comfortable, respected, and genuinely cared for during his time with us....
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Review of Brampton Manor from Kerry C (Daughter of Resident) published on 24 April 2026 Submitted via Postal Card•
Overall Experience
Brampton has been a reassuring and supportive place for my mum. From the very beginning, the team made a difficult and emotional transition feel much easier, showed genuine care, kindness and professionalism at every step. The staff are attentive and compassionate, always treating my mum with dignity and respect. It's clear they take the time to understand each resident as an individual, much has made a real difference to her comfort and wellbeing.
Communication with us is also excellent, giving us peace of mind and confidence that she is in safe hands. Thank you.
↩Reply from Akhi Goswami, Home Manager at Brampton Manor
Thank you so much for your kind and thoughtful words. We're so pleased to hear that your mum has felt supported and cared for, and that the transition was made easier during what can be a difficult time. It means a great deal to know that our team's compassion, attention, and communication have given you peace of mind. We truly appreciate your trust.
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Review of Brampton Manor from Stephen L (Nephew of Resident) published on 24 April 2026 Submitted via Postal Card•
Overall Experience
Overall very pleased, its a lovely home. My only gripe is we were told labels would be put in clothes to ID when washing, this did not happen which increases the risk of clothing being misplaced
↩Reply from Akhi Goswami, Home Manager at Brampton Manor
Thank you for your feedback. We're really pleased to hear that you're happy overall and that you feel it's a lovely home. We're sorry to hear about the issue with labelling, we understand how important this is and will ensure it's addressed promptly. Thank you for bringing it to our attention.
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Review of Chartwell House from Deb C (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card•
Overall Experience
Mum has been so well cared for, it has given us enormous peace of mind. She has been made welcome, comfortable and included.
↩Reply from Diane Collins, Home Manager at Chartwell House
Thank you so much for your kind words. We're so pleased to hear that your mum feels welcome, comfortable, and included, and that this has given you peace of mind.
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Review of Keymer Hall from Hazel H (Daughter of Resident) published on 2 April 2026 Submitted via Website•
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The care my Father has received at Keymer Hall has been exemplary. I did not know such incredible care existed. From the moment we arrived for a 3 week respite stay, whilst my Mother was in hospital, his care has been remarkable. From the welcoming reception staff, the cheerful activities team, the professional senior carers, the carers, the catering team and housekeeping, we have been blown away by everything! The general manager and the management team are always visible and doors always open for any queries. Any incidents have been dealt with and communicated to us promptly and honestly. Any concerns raised were dealt with immediately. Most importantly my Father has thoroughly enjoyed his stay, built strong bonds with many of the staff and looked happy and healthy all of the time. Tea and cake have always been on hand for us when we visited and they also welcomed our dog, with a bowl of fresh water and treats available at all times!
Thank you to everyone! We will be back!
↩Reply from Christine Bunce, Home Manager at Keymer Hall
Thank you so much for your wonderful and heartfelt feedback. We're delighted to hear that your father's stay at Keymer Hall was such a positive experience and that you felt so supported throughout. It's especially meaningful to know that he felt happy, well cared for, and able to build strong...
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Review of Keymer Hall from C W (Sister-in-law of Resident) published on 19 March 2026 Submitted via Postal Card•
Overall Experience
The planned respite visit to support our relative after some surgery was all we had hoped it would be. The start of what may be longer term. The staff were kind and attentive. They provided the care to prevent a secondary infection and to enable good pain relief to be achieved. He was able to maintain his usual activities in the community whilst fully enjoying all the activities in the home. Thank you.
↩Reply from Christine Bunce, Home Manager at Keymer Hall
Thank you for your kind words. We're so pleased to hear that the respite stay provided the care, comfort, and support your relative needed. It's wonderful to know it made such a positive difference.
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Review of Brampton Manor from Jane B (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card•
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Mum has so enjoyed being here it has helped her so much what a wonderful place. Staff and managers are amazing nothing to much trouble. The whole place feels like a large family. I cant thank you enough with lots of love,
Jane Julie Maureen & family.
↩Reply from Akhi Goswami, Home Manager at Brampton Manor
Thank you so much for your heartfelt message. We're delighted to hear that your mum has enjoyed her time with us and that she feels part of the family. Your kind words about the team mean a great deal, and we're truly grateful for your support and trust.
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Review of The Burlington from Valerie N (Partner of Resident) published on 13 March 2026 Submitted via Postal Card•
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We cannot thank The Burlington enough for their amazing care, compassion and respectfullness towards ourselves and our father, we are so glad to have found them, we don't know what we would have done without them. They truly provide a loving and lovely home for the residents.
↩Reply from Margie Gonzaga, Home Manager at The Burlington
Thank you so much for your kind and heartfelt words. We're truly grateful that you placed your trust in The Burlington and that our team could support both your father and your family with care, compassion, and respect. It means a great deal to know that you felt reassured and supported throughout.
Boutique Care Homes has been recognised with three awards at the Lottie Awards 2026, one of the care sector’s most rigorous independently assessed accolades. The group has been named one...
15 Jun 2026
Boutique Care Homes gathered its chefs from across the group in May for a Chef Development Day focused on elevating the food, dining and hospitality experience for residents. Held at...
12 May 2026
Boutique Care Homes has been shortlisted in two categories at the Dementia Care Awards 2026, recognising the Southeast England care group's commitment to outstanding dementia care across both its workforce...
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Frequently Asked Questions about Boutique Care Homes
Costs for care homes owned by Boutique Care Homes
Average costs per week for care homes owned by Boutique Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Boutique Care Homes, based on 4 out of 5 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,618
Residential Dementia Care
£1,706
All Care Types
£1,618
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Average costs per week for care homes owned by Boutique Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Boutique Care Homes, based on 4 out of 5 settings.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Boutique Care Homes own?
Boutique Care Homes own 5 Care Homes.
Which Boutique Care Homes Care Homes have the highest review score?
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