Care Home Owned by Boutique Care Homes in Suffolk

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10 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Boutique Care Homes in Suffolk

Only the locations & reviews in Suffolk for Boutique Care Homes are showing below.

View the details of all 5 locations (with 245 reviews) owned by Boutique Care Homes

Boutique Care Homes Locations in Suffolk (1)

 - Browse 1 Care Home owned by Boutique Care Homes in Suffolk
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Brampton Manor

Fordham Road, Newmarket CB8 7AQ 

9.9 76 reviews
"Mum came to Brampton Manor for 3 weeks respite, the whole process of arranging this was amazing. We cannot fault the premises, staff and…"   Read all 76 reviews
Location Type Care Home

At Brampton Manor, they believe in quality care. Care so good it’s unexpected. Nestled in the historic town of Newmarket, Suffolk, their care home reflects the town’s world-famous equestrian heritage, with tasteful equine-inspired interiors that create… Read more about Brampton Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 63 Rooms
  • from £1,575 / week

Boutique Care Homes Reviews in Suffolk (76)

10

Boutique Care Homes has a Group Review Score of 10 (9.953) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Boutique Care Homes must have a Review Score.

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Review of

Brampton Manor

from E E (Relative of Resident) published on 23 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly welcoming place
Staff very approachable
Food much enjoyed
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Review of

Brampton Manor

from Nicola K (Daughter of Resident) published on 13 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Brampton Manor for 3 weeks respite, the whole process of arranging this was amazing. We cannot fault the premises, staff and care at all. The food was amazing which she loved. She looked quite poorly when she first went in but when we picked her up looked so well and she said it had done
her good.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your lovely feedback. We're delighted to hear that your mum's respite stay at Brampton Manor was such a positive experience and that she left feeling stronger and well cared for. It's wonderful to know that the team, environment, and food all helped make her time with us so beneficial. We truly appreciate your kind words and trust in our care.
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Review of

Brampton Manor

from Aileen A (Daughter of Resident) published on 13 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From initial assessment at the home to her three week stay has been very friendly and professional. Very good management and superb care. Nothing is too much trouble. Mum has thrived on the good food and car and is much fitter to return to her home. Many thanks to all.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your kind words. We're delighted to hear that your mum's stay at Brampton Manor was such a positive experience and that she has thrived during her time with us. It's wonderful to know that the care, support, and hospitality made a real difference. We truly appreciate your trust and wish your mum all the very best as she returns home.
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Review of

Brampton Manor

from Sandie E (Wife of Resident) published on 4 February 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband spent some time in Brampton Manor from late december and into the new year as a period of convalesance having been in hospital following a small stroke. His time there proved invaluable to getting him to the next stage of his recovery and my thanks goes to all the staff for the care they
provided whilst he was with them. Everyone Bramptoon Manor always very welcoming and friendly.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for sharing your experience. We're delighted to hear that your husband's time at Brampton Manor supported his recovery and helped him move forward with confidence. It's lovely to know that our team's care, warmth, and friendliness made such a positive difference during his convalescence. We truly appreciate your kind words.
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Review of

Brampton Manor

from Gill G (Daughter-in-law of Resident) published on 3 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Brampton Manor is a truly amazing Care Home. My mother-in-law resided there for over two years until she sadly passed away at the age of 98. In all that time, she received the most compassionate, kind and loving care from all the staff. It was reassuring to know that she was safe, warm, well-fed and
well looked after every minute of the day and night. The care team were always there for mum (and us), particularly as her dementia deteriorated and her needs increased. The regular activities and entertainment are second to none - singing, dancing, summer barbecues, Christmas parties and Easter egg hunts for all the family, to name but a few. All visitors are made so welcome at Brampton Manor and we felt very much part of the Brampton family. The communication is exceptional with regular emails, phone calls and meetings which kept us informed. We were also able to join in dementia training with the staff, which was a most valuable experience. Brampton Manor for the best professional care
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your touching and thoughtful review. We feel truly privileged to have cared for your mother-in-law and to have shared those special years with her and your family. It means so much to know that our team's compassion, communication, and dedication brought comfort and reassurance. We're grateful that you felt part of the Brampton family - that sense of togetherness is at the heart of what we do. Thank you for your kind words and for allowing us to be part of her journey.
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Review of

Brampton Manor

from S B (Daughter of Resident) published on 23 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Brampton Manor is genuinely a lovely home and has such a friendly and positive atmosphere. It's beautifully decorated and spotlessly clean. I have been so impressed with all the staff at Brampton Manor and how they have helped my mum settle so quickly. They are honestly the most kind, caring and genuine
people who truly love their jobs and also love the residents. As visitors we are made so welcome and I feel very at home when I'm there. Whether it's reception staff, office staff, carers or the entertainments team they go above and beyond to make the residents happy and feel loved and cared for. From a two week respite stay, that extended to four weeks, I soon felt very confident that mum could become a permanent resident. It was a very hard decision moving mum from her own home into care but the Brampton manor team made it a lot less stressful and overall a positive experience. Thank you.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your heartfelt review. We're so pleased to hear that your mum has settled in so well and that you've both felt so welcome and supported. It's wonderful to know that our team's warmth, care, and dedication have made such a difference during what can be a difficult transition. We're truly grateful for your trust and delighted that Brampton Manor now feels like home.
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Review of

Brampton Manor

from Douglas H (Son of Resident) published on 4 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I Booked my mother into Branpton Manor for some respite care following a fall and hospital stay. From the time of viewing the care home to the end of stay of my mother I cannot express my high gratitude for the care and support of the staff. On arrival my mother was met and made felt welcome. Every
day that she spent at the home was exceptional with the staff being friendly and supportive. I have not seen my mother more happy and relaxed for a long time. There were daily activities that were engaging and interactive including cake m aking, flower arranging and Bingo. I cannot thank the staff enough for thir care and support and for making my mother feel welcome and comfortable. I cannot reccomend Brampton Manor enough
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your kind words. We're delighted to hear that your mother felt so welcome and enjoyed her stay with us. Our team takes great pride in providing attentive, friendly care and creating engaging activities to make every day enjoyable. It's wonderful to know she was happy, relaxed, and comfortable throughout her time here. Your recommendation means a lot to us!
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Review of

Brampton Manor

from E M (Daughter of Resident) published on 20 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, warmth, affection and response from ALL the team at Brampton Manor from walking through the door to taking mum home is outstanding. As a nurse myself of some 40years, I am attuned to high level care. I can 100% say that every single member of the team is an outstanding team player.
My mum
enjoys company but does not find it easy to push herself forward. She interacted, made new friends , partook in all the events and learned new things during her 3 week stay.
She has been in respite before at other places and is always ready to come home after a few days! She felt at Brampton Manor at home and that she had had a wonderful holiday .
I can't express my thanks enough to the team in enabling me to go on holiday knowing mum was on her own holiday. Whenever I called to speak with her, I was greeted with kindness and prompt service to talk with mum who was always so cheerful and happy. It made my holiday a success.
Thank you again to you all!!! You deserve every award going .
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for sharing such a heartfelt review. It means a great deal coming from someone with your experience in care. We're thrilled that your mum felt at home and that you could enjoy yours with peace of mind. Our team takes great pride in providing warm, attentive, and personalised care, and it's wonderful to hear that this made such a difference for both of you. Thank you for your trust and kind words - they mean the world to us!
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Review of

Brampton Manor

from Rosalind G (Daughter-in-law of Resident) published on 21 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can honestly say Brampton Manor is such a lovely caring and welcoming place for any loved one to be in, the staff are loving and caring always welcome you with a smile and knowing are loved ones are safe and cared for in such a lovely home, nothing is to much trouble the staff work really hard to
make sure the residents are well cared for.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your kind words. We're so glad to hear that you've had such a positive experience at Brampton Manor. Our team is dedicated to providing loving and attentive care, and it's wonderful to know that this has made such a difference for you and your loved one. We're grateful for your trust and support, and we'll continue to ensure every resident feels safe, cared for, and valued. Thank you again for sharing your experience!
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Review of

Brampton Manor

from Francesca G (Daughter of Resident) published on 17 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
What a welcoming and happy place the moment you step through the door. All the staff are so kind and friendly and you can tell it's genuine. Nothing is too much trouble and there are so many staff available to help the residents. The rooms are light and spacious with lovely decoration as I the whole
home. A lot of thought has been put into how it's been designed and the decor so it looks like a hotel rather than a home. All the residents I have seen there since my mother arrived are well dressed and look happy and cared for. I really can't think of anything negative at all. My mother has settled in and seems happy and gets her hair done and a newspaper delivered to her room every day which are optional but add to the personalisation. I would highly recommend it.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your lovely feedback. We're so pleased to hear that your mother has settled in and is enjoying her time with us. It's wonderful to know that the atmosphere, design, and personal touches have made such a positive impact. Our team is dedicated to providing kind, attentive care, and it's heartening to hear that this has been reflected in your experience. Thank you for recommending us - it means the world to us!
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Review of

Brampton Manor

from Will S (Brother of Resident) published on 9 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The service from start to finish was of a very high standard and all the staff really care about how the home and its residents are part of a community, and everyone is involved.
My brother was only in for a short time but he really enjoyed the warmth and kindness the team showed him. I would have
no hesitation in recommending this fantastic home to anyone.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your kind words. We're delighted to hear that your brother felt the warmth and care from our team during his stay. Creating a supportive, community-focused environment is something we take great pride in. Thank you for recommending us, it means a lot!
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Review of

Brampton Manor

from Kaz B (Daughter of Resident) published on 1 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been at Brampton Manor for over a year and I am so happy with this exceptional care home.
It is so clean, light, airy and beautifully furnished. The food, facilities and entertainment are all excellent and the garden is well cared for, pretty and has comfortable seating.
The most important
part for me is the calm, kind carers, they create a wonderful atmosphere and have endless patience.
I am so grateful my Mother is being looked after so well. It's great to see her dancing and having fun and on bad days they are all so good with her. I recommend this care home with confidence.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your kind and thoughtful review. We're thrilled to hear that your mother has had such a positive experience with us at Brampton Manor. It's wonderful to know that the environment, activities, and care have made such a difference in her well-being. Our team is dedicated to providing calm, compassionate, and patient care, and we're so glad it's reflected in your mother's experience. Thank you for your trust and for recommending us with confidence.
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Review of

Brampton Manor

from K S (Daughter of Resident) published on 1 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not put into words how much I love that Brampton Manor is mums home. The dread and thoughts are overwhelming when you know the time has come to think about more care for your loved one. I can honestly say that from day one I felt that mum was safe and loved here and that's all I wanted for mum.
Caring for a loved one is stressful and exhausting, all that has gone now because I know my mum is very well cared for. Mum reflects that feeling too she is happier and settled.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for sharing your heartfelt thoughts. We completely understand the overwhelming emotions that come with finding the right care for a loved one, and we're truly grateful that Brampton Manor has been able to offer you both peace of mind. Knowing that we've made a positive impact on your family is truly rewarding, and we're committed to continuing to provide the care, support, and comfort that you and your mum deserve.
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Review of

Brampton Manor

from James C (Son of Resident) published on 1 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A Truly Outstanding Care Home - Thank You, Brampton Manor


I cannot express enough how grateful I am to the wonderful team at Brampton Manor for the exceptional care they have provided for my mum. From the moment she arrived, the staff treated her with compassion, dignity, and respect, making her

feel comfortable, safe, and truly at home.


Every member of the team-from the carers and nurses to the kitchen and housekeeping staff-goes above and beyond in their roles. They don't just do their jobs; they do them with warmth and genuine kindness. It's clear that the residents are not just patients-they are part of a family.

Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your heartfelt review. We are truly honoured to have been able to provide such a positive experience for your mum. It's wonderful to hear that our team's compassion, dedication, and warmth have made her feel at home. We pride ourselves on treating every resident as part of our family, and your kind words mean the world to us. Thank you again for entrusting us with your mum's care.
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Review of

Brampton Manor

from Johanna M (Daughter of Resident) published on 1 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first contact over the phone I have been impressed and delighted with Brampton Manor . It was a stressful time and the conversations I had were reassuring and professional and the care towards me was evident .
On meeting the staff over the four months since I first met them I have been assured
of a genuine affection which is shown in the kindness and care my dad receives. All the staff exhibit both a warmth and professionalism which is extremely reassuring .
I have joined my dad for lunch and confirm the food is excellent! The home and garden are beautiful .There is such variation of activities available to meet social and spiritual needs and lovely engagement with the community. Most importantly though is the attitude towards my dad, and also his family which has been truly outstanding.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your kind words. We're so pleased to hear that from the very first contact, you felt reassured and supported. It's wonderful to know that your dad is receiving the care and kindness he deserves, and we're grateful for the trust you've placed in us. Thank you for sharing your experience , it's truly a pleasure to have you and your dad as part of the Brampton Manor family.
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Review of

Brampton Manor

from Melanie B (Daughter of Resident) published on 28 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first moment of walking into Brampton Manor, I felt an overwhelming sense of warmth, kindness and happiness from the people around. The environment was welcoming, clean and spacious with a contemporary style. When I met admissions manager, he took that pleasant experience to a whole new level.
He was compassionate, focused, knowledgeable, and he took the time to complete a comprehensive assessment on how Brampton Manor could best care and support our mum. He listened and focused completely on the person Mum was and how they could enhance her daily life. There was no hesitation about Mum moving into Brampton Manor, we'd found Mum's next home, home from home. The daily activities bring Mum and the other residents so much joy. All the staff are approachable, kind, proactive and friendly. Brampton Manor provides outstanding care from this wonderful warm and dedicated team. I would truly recommend Brampton Manor to anyone looking for their loved ones forever home.
Reply from Danny Harris, Admissions Manager at Brampton ManorThank you so much for your kind words. I'm so pleased that from the moment you walked into Brampton Manor, you felt the warmth and care we strive to provide. It was a pleasure to support you to ensure your mum received the best possible support. We're so happy to hear that the activities and the dedication of our team have made a positive impact. Thank you for trusting us with your mum's care.
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Review of

Brampton Manor

from Lorraine G (Daughter of Resident) published on 9 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent can not find fault with any part of the service from the first contact to now
Staff are amazing very attentive caring and meet everyone's needs
The management team, receptionists ,carers housekeepers and the activity team are all part of the community within this home from home
and they
are an excellent team of people making everyone welcome
The food is exceptional and this interns encourages our love ones to eat ( my dad and put weight on which is a good thing)
Brampton Mannor staff have supported myself and my Dad through a tough time and I can not thank them enough.
All I can say is God Bless all the staff for looking after our loved ones in the mannor they do
Again a big Thank you your the best
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your heartfelt review. We are truly touched by your kind words. It's wonderful to hear that the care, attention, and support from our entire team at Brampton Manor have made such a positive difference for both you and your dad. Your gratitude means the world to us, and we honoured to have been entrusted with your father's care. Thank you again for sharing your experience and for your kind blessings!
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Review of

Brampton Manor

from C T (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Brampton Manor Care Home is a lovely place, built and decorated to a very high standard. It is very well staffed and the carers are always friendly and welcoming and can't do enough for both the residents and family members. There are plenty of activity programmes in which to participate if the resident
so desires and a well-kept garden for walks, helping with the gardening and garden chats. The residents' health and well-being are monitored regularly and family are always informed of any illness or concerns. Despite my dad's advancing years, he still has a large appetite and if he needs a bigger portion, he only has to ask.
We visited several care homes before settling on Brampton Manor and this was, by far, superior to all the rest.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your heartfelt review. It's incredibly reassuring to know that you and your family feel so welcome at Brampton Manor. We're delighted that our efforts to create a warm, engaging and caring environment have made such a positive difference. Your trust in choosing us after visiting several care homes is truly appreciated.
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Review of

Brampton Manor

from Amber T (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I had many concerns about moving Mum to Brampton Manor from a care home some distance away but the amazing management staff made the move seamless, exceeding expectations. Care staff are compassionate and attentive, much more so than I'd experienced before. Residents are treated with respect/dignity
and it's evident that staff genuinely care. Despite a health issue, Mum has settled in quickly - it feels just like home but better! It is beautifully decorated which, although Mum can't see due to visual impairment, makes my visits a real pleasure. Range of activities is great, though I'm keen on more things Mum can do (with limited sight). Can't express how relieved/delighted I am that I chose Brampton Manor. The room availability, the seamless move and Mum being cared for in a way we would all want to be, have all been very positive. Brampton Manor provides high-quality care in a warm and supportive environment and I would passionately recommend it to anyone looking for a beautiful and caring place for a family member.
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you for your heartfelt review. We're delighted that Mum's move was seamless and that she's settling in so comfortably. Your trust and kind recommendation mean the world to us and we're honoured to care for her every day.
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Review of

Brampton Manor

from Yvonne H (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
We first visited Brampton Manor at Easter of this year, as a family, we're looking for respite for Mum while we were away, we walked into to find a really happy, fun atmosphere. The staff and management made us very welcome and included us in all the Easter activities, we came away feeling this felt
like home from home and we knew, in our hearts, this was right for Mum. Sadly,
Reply from Akhi Goswami, Home Manager at Brampton ManorThank you so much for your heartfelt review. We are truly honoured that Brampton Manor has been able to provide such a positive and supportive environment for your mum and your family during this difficult time. It's wonderful to hear that from the very first visit you felt that Brampton Manor was the right place for her and we're so pleased that our team has been able to offer the care and compassion you needed. We're grateful for your trust and so glad that your mum enjoys the activities and the welcoming atmosphere we strive to create.
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Awards / Recognitions (8)

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