Boutique Care Homes in Suffolk | 1 Care Home

Review of
Brampton Manor
from Rosalind G (Daughter-in-law of Resident) published on 21 July 2025

Submitted via Website • Report

Overall Experience

I can honestly say Brampton Manor is such a lovely caring and welcoming place for any loved one to be in, the staff are loving and caring always welcome you with a smile and knowing are loved ones are safe and cared for in such a lovely home, nothing is to much trouble the staff work really hard to

make sure the residents are well cared for.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your kind words. We're so glad to hear that you've had such a positive experience at Brampton Manor. Our team is dedicated to providing loving and attentive care, and it's wonderful to know that this has made such a difference for you and your loved one. We're grateful for your trust and support, and we'll continue to ensure every resident feels safe, cared for, and valued. Thank you again for sharing your experience!

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Review of
Brampton Manor
from Francesca G (Daughter of Resident) published on 17 July 2025

Submitted via Website • Report

Overall Experience

What a welcoming and happy place the moment you step through the door. All the staff are so kind and friendly and you can tell it's genuine. Nothing is too much trouble and there are so many staff available to help the residents. The rooms are light and spacious with lovely decoration as I the whole

home. A lot of thought has been put into how it's been designed and the decor so it looks like a hotel rather than a home. All the residents I have seen there since my mother arrived are well dressed and look happy and cared for. I really can't think of anything negative at all. My mother has settled in and seems happy and gets her hair done and a newspaper delivered to her room every day which are optional but add to the personalisation. I would highly recommend it.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your lovely feedback. We're so pleased to hear that your mother has settled in and is enjoying her time with us. It's wonderful to know that the atmosphere, design, and personal touches have made such a positive impact. Our team is dedicated to providing kind, attentive care, and it's heartening to hear that this has been reflected in your experience. Thank you for recommending us - it means the world to us!

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Review of
Brampton Manor
from Will S (Brother of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience

The service from start to finish was of a very high standard and all the staff really care about how the home and its residents are part of a community, and everyone is involved.
My brother was only in for a short time but he really enjoyed the warmth and kindness the team showed him. I would have

no hesitation in recommending this fantastic home to anyone.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your kind words. We're delighted to hear that your brother felt the warmth and care from our team during his stay. Creating a supportive, community-focused environment is something we take great pride in. Thank you for recommending us, it means a lot!

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Review of
Brampton Manor
from Kaz B (Daughter of Resident) published on 1 July 2025

Submitted via Website • Report

Overall Experience

My Mother has been at Brampton Manor for over a year and I am so happy with this exceptional care home.
It is so clean, light, airy and beautifully furnished. The food, facilities and entertainment are all excellent and the garden is well cared for, pretty and has comfortable seating.
The most important

part for me is the calm, kind carers, they create a wonderful atmosphere and have endless patience.
I am so grateful my Mother is being looked after so well. It's great to see her dancing and having fun and on bad days they are all so good with her. I recommend this care home with confidence.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your kind and thoughtful review. We're thrilled to hear that your mother has had such a positive experience with us at Brampton Manor. It's wonderful to know that the environment, activities, and care have made such a difference in her well-being. Our team is dedicated to providing calm, compassionate, and patient care, and we're so glad it's reflected in your mother's experience. Thank you for your trust and for recommending us with confidence.

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Review of
Brampton Manor
from K S (Daughter of Resident) published on 1 July 2025

Submitted via Website • Report

Overall Experience

I can not put into words how much I love that Brampton Manor is mums home. The dread and thoughts are overwhelming when you know the time has come to think about more care for your loved one. I can honestly say that from day one I felt that mum was safe and loved here and that's all I wanted for mum.

Caring for a loved one is stressful and exhausting, all that has gone now because I know my mum is very well cared for. Mum reflects that feeling too she is happier and settled.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for sharing your heartfelt thoughts. We completely understand the overwhelming emotions that come with finding the right care for a loved one, and we're truly grateful that Brampton Manor has been able to offer you both peace of mind. Knowing that we've made a positive impact on your family is truly rewarding, and we're committed to continuing to provide the care, support, and comfort that you and your mum deserve.

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Review of
Brampton Manor
from James C (Son of Resident) published on 1 July 2025

Submitted via Website • Report

Overall Experience

A Truly Outstanding Care Home - Thank You, Brampton Manor

I cannot express enough how grateful I am to the wonderful team at Brampton Manor for the exceptional care they have provided for my mum. From the moment she arrived, the staff treated her with compassion, dignity, and respect, making her

feel comfortable, safe, and truly at home.

Every member of the team-from the carers and nurses to the kitchen and housekeeping staff-goes above and beyond in their roles. They don't just do their jobs; they do them with warmth and genuine kindness. It's clear that the residents are not just patients-they are part of a family.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your heartfelt review. We are truly honoured to have been able to provide such a positive experience for your mum. It's wonderful to hear that our team's compassion, dedication, and warmth have made her feel at home. We pride ourselves on treating every resident as part of our family, and your kind words mean the world to us. Thank you again for entrusting us with your mum's care.

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Review of
Brampton Manor
from Johanna M (Daughter of Resident) published on 1 July 2025

Submitted via Website • Report

Overall Experience

From my first contact over the phone I have been impressed and delighted with Brampton Manor . It was a stressful time and the conversations I had were reassuring and professional and the care towards me was evident .
On meeting the staff over the four months since I first met them I have been assured

of a genuine affection which is shown in the kindness and care my dad receives. All the staff exhibit both a warmth and professionalism which is extremely reassuring .
I have joined my dad for lunch and confirm the food is excellent! The home and garden are beautiful .There is such variation of activities available to meet social and spiritual needs and lovely engagement with the community. Most importantly though is the attitude towards my dad, and also his family which has been truly outstanding.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your kind words. We're so pleased to hear that from the very first contact, you felt reassured and supported. It's wonderful to know that your dad is receiving the care and kindness he deserves, and we're grateful for the trust you've placed in us. Thank you for sharing your experience , it's truly a pleasure to have you and your dad as part of the Brampton Manor family.

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Review of
Brampton Manor
from Melanie B (Daughter of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience

From the first moment of walking into Brampton Manor, I felt an overwhelming sense of warmth, kindness and happiness from the people around. The environment was welcoming, clean and spacious with a contemporary style. When I met admissions manager, he took that pleasant experience to a whole new level.

He was compassionate, focused, knowledgeable, and he took the time to complete a comprehensive assessment on how Brampton Manor could best care and support our mum. He listened and focused completely on the person Mum was and how they could enhance her daily life. There was no hesitation about Mum moving into Brampton Manor, we'd found Mum's next home, home from home. The daily activities bring Mum and the other residents so much joy. All the staff are approachable, kind, proactive and friendly. Brampton Manor provides outstanding care from this wonderful warm and dedicated team. I would truly recommend Brampton Manor to anyone looking for their loved ones forever home.

Reply from Danny Harris, Admissions Manager at Brampton Manor

Thank you so much for your kind words. I'm so pleased that from the moment you walked into Brampton Manor, you felt the warmth and care we strive to provide. It was a pleasure to support you to ensure your mum received the best possible support. We're so happy to hear that the activities and the dedication of our team have made a positive impact. Thank you for trusting us with your mum's care.

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Review of
Brampton Manor
from Lorraine G (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Excellent can not find fault with any part of the service from the first contact to now
Staff are amazing very attentive caring and meet everyone's needs
The management team, receptionists ,carers housekeepers and the activity team are all part of the community within this home from home
and they

are an excellent team of people making everyone welcome
The food is exceptional and this interns encourages our love ones to eat ( my dad and put weight on which is a good thing)
Brampton Mannor staff have supported myself and my Dad through a tough time and I can not thank them enough.
All I can say is God Bless all the staff for looking after our loved ones in the mannor they do
Again a big Thank you your the best

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your heartfelt review. We are truly touched by your kind words. It's wonderful to hear that the care, attention, and support from our entire team at Brampton Manor have made such a positive difference for both you and your dad. Your gratitude means the world to us, and we honoured to have been entrusted with your father's care. Thank you again for sharing your experience and for your kind blessings!

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Review of
Brampton Manor
from C T (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

Brampton Manor Care Home is a lovely place, built and decorated to a very high standard. It is very well staffed and the carers are always friendly and welcoming and can't do enough for both the residents and family members. There are plenty of activity programmes in which to participate if the resident

so desires and a well-kept garden for walks, helping with the gardening and garden chats. The residents' health and well-being are monitored regularly and family are always informed of any illness or concerns. Despite my dad's advancing years, he still has a large appetite and if he needs a bigger portion, he only has to ask.
We visited several care homes before settling on Brampton Manor and this was, by far, superior to all the rest.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your heartfelt review. It's incredibly reassuring to know that you and your family feel so welcome at Brampton Manor. We're delighted that our efforts to create a warm, engaging and caring environment have made such a positive difference. Your trust in choosing us after visiting several care homes is truly appreciated.

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Review of
Brampton Manor
from Amber T (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

I had many concerns about moving Mum to Brampton Manor from a care home some distance away but the amazing management staff made the move seamless, exceeding expectations. Care staff are compassionate and attentive, much more so than I'd experienced before. Residents are treated with respect/dignity

and it's evident that staff genuinely care. Despite a health issue, Mum has settled in quickly - it feels just like home but better! It is beautifully decorated which, although Mum can't see due to visual impairment, makes my visits a real pleasure. Range of activities is great, though I'm keen on more things Mum can do (with limited sight). Can't express how relieved/delighted I am that I chose Brampton Manor. The room availability, the seamless move and Mum being cared for in a way we would all want to be, have all been very positive. Brampton Manor provides high-quality care in a warm and supportive environment and I would passionately recommend it to anyone looking for a beautiful and caring place for a family member.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you for your heartfelt review. We're delighted that Mum's move was seamless and that she's settling in so comfortably. Your trust and kind recommendation mean the world to us and we're honoured to care for her every day.

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Review of
Brampton Manor
from Yvonne H (Daughter of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience

We first visited Brampton Manor at Easter of this year, as a family, we're looking for respite for Mum while we were away, we walked into to find a really happy, fun atmosphere. The staff and management made us very welcome and included us in all the Easter activities, we came away feeling this felt

like home from home and we knew, in our hearts, this was right for Mum. Sadly,

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your heartfelt review. We are truly honoured that Brampton Manor has been able to provide such a positive and supportive environment for your mum and your family during this difficult time. It's wonderful to hear that from the very first visit you felt that Brampton Manor was the right place for her and we're so pleased that our team has been able to offer the care and compassion you needed. We're grateful for your trust and so glad that your mum enjoys the activities and the welcoming atmosphere we strive to create.

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Review of
Brampton Manor
from F C (Daughter of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience

Brampton Manor Care Home is truly exceptional. I feel so relieved and happy to have found this place. It has the look and feel of a nice hotel, with its in-house hairdresser, proper cafe and bar, lovely, spacious lounge areas and beautifully kept garden. All the team are outstanding: warm, caring, professional,

there because they want to be. They approach their role with a kindness and ease that is wonderfully reassuring.
I wasn't expecting the move to be easy but my mother took one look at her room and declared 'this is nice!' She then thanked us profusely for sorting her out with such a lovely new place.
Nothing about Brampton feels forced or regimented. You're invited to join in but you don't have to. That said, I've been surprised at how quickly and frequently Mum has voluntarily taken part in activities that are genuinely enjoyable (I've sampled them!)
This is a truly special place, with a joyful atmosphere and an exceptional standard of care. Cannot recommend it highly enough.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your wonderful review. We're thrilled to hear that Brampton Manor has exceeded your expectations and that your mother is settling in so well. It's incredibly rewarding to know that our team's warmth and dedication have made such a positive impact on you and your family. We pride ourselves on creating a welcoming, comfortable environment that feels more like a home, and we're so glad you've noticed the difference. Your kind words truly mean a lot, and we're grateful for your recommendation. Thank you again for trusting us with your mother's care.

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Review of
Brampton Manor
from Paul T (Son of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience

The atmosphere at Brampton Manor is light, bright and airy with a wonderful feeling of welcoming space.
During our visit, residents were chatting; in groups or with the cheerful, friendly staff. One of the daily activity sessions was in progress with much participation. The admission manager could

not have been more helpful, answering all our questions, putting Mum's mind at ease and she was keen to move in.
She absolutely loves it. Her room is spacious and comfortable and has been customised with furniture, photographs and books so it really does feel like home to her. Talking to people at mealtimes and participating in the activities have massively boosted her communication and engagement.
The staff are all attentive, supportive, friendly, welcoming and extremely professional. They greet the residents by their first names and know them as individuals. One of them told me that "we are part of their family" and that sums up the approach of the Brampton Manor team.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you for sharing such a heartwarming reflection on your experience with Brampton Manor. It's wonderful to hear that your mum has found a true sense of home and connection there. Knowing that the team has created an environment where she feels welcome, comfortable and personally cared for is so rewarding. The positive impact on her communication and engagement speaks volumes and we're truly honoured to be part of her extended family. Your kind words mean a great deal to us.

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Review of
Brampton Manor
from Lesley G (Sister of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience

I have been greatly impressed by the warmth and kindness of all the members of staff at Brampton Manor. My sister has been a resident here for one month and has already settled in well. She has told me that she feels as if she is part of a warm and loving family. Her room is beautiful. It is well-furnished

and the colouring is peaceful. My sister thinks she has the best room in the house. She has found the food good, on the whole, and she loves the relaxing atmosphere of the sitting room. There are plenty of activities for her to join in, though she does not yet feel able to do so. She has already made friends.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for sharing your thoughts. We're truly touched by your kind words and are delighted that your sister has settled in so well at Brampton Manor. It's heartwarming to hear that she feels like part of a warm and loving family and that she's enjoying her room and the relaxing atmosphere. Knowing she's already made friends and feels comfortable means so much to us. We're here to support her at her own pace and we look forward to seeing her enjoy the activities when she's ready. Your feedback is deeply appreciated!

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Review of
Brampton Manor
from C J (Respite Resident) published on 3 October 2024

Submitted via Website • Report

Overall Experience

I just want to say that Brampton Manor goes above and beyond to make sure their residents' needs are met. Everyone on the staff is cheerful, friendly and welcoming. There's a whole host of activities to embrace different levels of ability and fun and enjoyment are a big feature in these events.
The

food is varied and interesting with a good choice and always delicious.
I only had a two-week stay but if I needed to return at some point in the future, I would be happy to do so.
So, thank you to you all.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your kind words! It's wonderful to hear that you felt so well cared for during your stay at Brampton Manor. We take great pride in ensuring that every resident's needs are met and that the atmosphere is cheerful and welcoming. It's great to know you enjoyed the activities and the food and we're thrilled that you'd be happy to return in the future. Your appreciation means a lot to the entire team and we're grateful for your feedback!

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Review of
Brampton Manor
from Kate D (Daughter of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience

Starting from enquiring about admission to Brampton Manor, following a hospital stay, all the staff have been helpful, friendly and caring. The surroundings are beautiful and my father has settled well there, getting all the care he needs. He is encouraged to be involved in activities that help him

remain active, both physically and mentally. He and I are both happy with the choice we made. Visitors are always welcomed and made to feel part of the family.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you for your heartfelt review and we're so glad to hear that your father has settled in well. We truly believe in creating a welcoming atmosphere for families and it's lovely to know you both feel at home here. Your kind words mean a lot to the whole team at Brampton Manor!

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Review of
Brampton Manor
from Alison R (Daughter of Resident) published on 16 September 2024

Submitted via Website • Report

Overall Experience

We have had a great experience with Brampton Manor. This was the first visit for respite care for my mum to support me whilst I was away for a work trip. From the outset, all the staff were helpful, caring and very positive. On our arrival, my mum was warmly welcomed by a manager, reception and the

care team. Before I could say 'Goodbye' to my mum she was already joining in with the chair yoga activity! Whilst at Brampton Manor care was taken to make sure that my mum's interests were accommodated for and that she was involved in the activities and life of Brampton Manor. My mum is a very sociable person and sang a long with the entertainers, took part in the exercises and games and interacted with all the team lovingly. My mum had a great time and she looked really well when I collected her. I know a lot of hard work goes on both front of house and behind the scenes. Thank you to all of you at Brampton Manor for caring for and looking after her so well.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for sharing this lovely experience. It's wonderful to hear how quickly your mum settled in and embraced everything Brampton Manor has to offer. We're so pleased that she felt so involved and cared for, and that she had such a positive time during her stay. It's always our goal to create a welcoming and engaging atmosphere, and your kind words mean a lot to the entire team. We're grateful for the trust you've placed in us!

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Review of
Brampton Manor
from Brenda P (Daughter of Resident) published on 5 September 2024

Submitted via Website • Report

Overall Experience

A great experience at Brampton Manor. From the first enquiry about a short respite stay for my mum last year, communication has been faultless. We were invited to have a look around initially and then an invitation was extended to Mum to visit for a coffee morning to see what she thought. Despite our

uncertainty about dates, reassurance was given that every effort would be made to accommodate our needs. Mum only visited one more time before her admission, but it was clear she would be warmly welcomed to any of the regular events, like the coffee mornings or the Fish Club Fry-days to get used to the feel of life at Brampton Manor. During her stay, staff were sensitive to Mum's preferences, allowing her the privacy she needed, while always being available to help her join in with activities if she wanted to. A good balance between professionalism and genuine care for the individual is apparent throughout. Also, the food is fabulous, and the surroundings are boutique chic!

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for sharing your positive experience. We're delighted that your mum felt so welcomed and supported at Brampton Manor, even before her stay began. It's wonderful to hear that the balance between professionalism and genuine care made her feel comfortable and at ease. We're also glad that you both enjoyed the boutique atmosphere and fabulous food! Your kind words mean a lot to us, and we're grateful to have been able to provide a warm and caring home for your mum.

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Review of
Brampton Manor
from Denise C (Niece of Resident) published on 9 July 2024

Submitted via Website • Report

Overall Experience

My aunt was in care for 6 years, and was a resident of Brampton Manor Care Home for approximately the last 18 months of her life. She had dementia. Her solicitor, who had her POA moved her to Brampton Manor and I was concerned as I thought she'd be anxious and confused. On visits to her in the new home

I found she had a pleasant room, with her own facilities within a building that could have been mistaken for a 5-star hotel. The staff interacted with her and seemed genuinely fond of her. My contact with the staff was at all times professional and helpful. I live 170 miles from the home and so communication was vital. They contacted me on every issue and occasion of importance and I felt involved. I obtained updates on how she was and supportive help when I needed it. Even at the end, they went above and beyond to cover all my issues and gave practical support. I have no hesitation in recommending Brampton Manor Care Home.

Reply from Akhi Goswami, Home Manager at Brampton Manor

I'm truly touched by your thoughtful reflection on your aunt's time at Brampton Manor Care Home. It's heartening to hear that despite initial concerns, our team's genuine care and professional approach clearly made a positive impression, and I'm glad our communication helped keep you informed and involved, especially given the distance. Your recommendation means a great deal to us, and we're grateful for the trust you placed in us during such an important time.

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