Care Homes Owned by Boutique Care Homes in Kent

swished open, I knew this was the place for us.
I found myself in a beautiful lobby that was on a par with a 5-star boutique hotel; but it wasn't just the décor and facilities, it was the 'feeling' that the place had. The receptionist, Helen, welcomed me in right away and arranged for the admissions manager, Jude, to meet with me there and then. I was given a tour, and more importantly, I was given time and understanding. I could see clearly that the ethos was all about enabling the residents to continue living, rather than just sitting around to wait out the final chapter.
The facilities, dementia care and activity programme are exactly what Mum needs. We are so grateful. Thank you.

get on board!

running throughout seemed to be a sign as mum's husband was in the Royal Navy. Although it was very difficult leaving her home, she now calls Chartwell 'home'. We are happy knowing that the amazing staff not only give her the best care, but also have interesting and fun activities if she wants to participate, but if she doesn't she has a bright and spacious room overlooking the gardens if she wants to stay there. As mum says, nothing is too much trouble. We cannot fault the care and attention she receives. Book a tour, see for yourself!

that our Mother is being taken good care of and We highly recommend!

P.s They also provide excellent pastries ! :)

The staff are lovely, the facilities are clean, and there are a wide variety of activities for mum to join in /watch as she decides. It is easy to visit mum at times that work for us, and the bistro means mum feels like she feels she is treating us to coffee like she did in her previous life. I am very pleased with mum's care at Chartwell House and would recommend Chartwell House to anyone looking for the next forever home for their loved one

dad is happy and cared for

happy family environment they have created. Mum has settled in well and we enjoy visiting and joining in. We feel part of the Chartwell family. Thank you so much for loving and caring for our Mum.

arts and crafts, quizzes, music, and exercise sessions, are both educational and fun, encouraging all residents to participate with joy.
The facility itself is impressive, with modern rooms and beautiful furniture that give it a five-star hotel feel. Visitors are greeted warmly by the staff, who always have a welcoming smile. My dear friend has been at Chartwell for nearly three months now, and she is very happy and settled with the care she receives.
Overall, the residents seem very happy because they are engaged in stimulating and enjoyable activities every day. The admissions manager is wonderful and has provided invaluable support, guidance, and care to the entire family, thank you.

and outings. Add to that fun and attentive staff, plus excellent management and leadership.

1. All the staff including maintenance and kitchen staff knew mum by name.
The care mum has received has been efficient, caring and compassionate.
The daily activities are well planned and tailored to the residents needs. All residents are encouraged to participate as much as they want to.
The food menu is varied and excellent quality, all staff are clearly well motivated and take pride in their work.
The home is clean and well maintained.
We are looking forward to mum having many happy years at Chartwell House.