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Care Home Owned by Boutique Care Homes in West Sussex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Boutique Care Homes in West Sussex

Only the locations & reviews in West Sussex for Boutique Care Homes are showing below.

View the details of all 5 locations (with 255 reviews) owned by Boutique Care Homes

Boutique Care Homes Locations in West Sussex (1)

 - Browse 1 Care Home owned by Boutique Care Homes in West Sussex
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Keymer Hall
11 Kings Way, Burgess Hill RH15 0TH 
8.6 4 reviews
Keymer Hall, Burgess Hill, West Sussex
"The care my Father has received at Keymer Hall has been exemplary. I did not know such incredible care existed. From the moment we…"   Read all 4 reviews
  • from £1,700 / week
  • 68 Rooms
Location Type Care Home

At Keymer Hall, they believe in quality care, care so good it’s unexpected. Keymer Hall is currently under development, and anticipate welcoming their founding residents in late 2025. Once complete, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Boutique Care Homes Reviews in West Sussex (4)

9.6

Boutique Care Homes has a Group Review Score of 9.6 (9.622) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Boutique Care Homes must have a Review Score.

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Review of

Keymer Hall

from Hazel H (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Father has received at Keymer Hall has been exemplary. I did not know such incredible care existed.
From the moment we arrived for a 3 week respite stay, whilst my Mother was in hospital, his care has been remarkable.
From the welcoming reception staff, the cheerful activities team,
the professional senior carers, the carers, the catering team and housekeeping, we have been blown away by everything!
The general manager and the management team are always visible and doors always open for any queries.
Any incidents have been dealt with and communicated to us promptly and honestly.
Any concerns raised were dealt with immediately.
Most importantly my Father has thoroughly enjoyed his stay, built strong bonds with many of the staff and looked happy and healthy all of the time.
Tea and cake have always been on hand for us when we visited and they also welcomed our dog, with a bowl of fresh water and treats available at all times!
Thank you to everyone! We will be back!
Reply from Christine Bunce, Home Manager at Keymer HallThank you so much for your wonderful and heartfelt feedback. We're delighted to hear that your father's stay at Keymer Hall was such a positive experience and that you felt so supported throughout. It's especially meaningful to know that he felt happy, well cared for, and able to build strong connections with the team. We're also pleased that you felt welcomed and reassured at every step. Your kind words mean a great deal to us, and we look forward to welcoming you back.
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Review of

Keymer Hall

from C W (Sister-in-law of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The planned respite visit to support our relative after some surgery was all we had hoped it would be. The start of what may be longer term. The staff were kind and attentive. They provided the care to prevent a secondary infection and to enable good pain relief to be achieved. He was able to maintain
his usual activities in the community whilst fully enjoying all the activities in the home. Thank you.
Reply from Christine Bunce, Home Manager at Keymer HallThank you for your kind words. We're so pleased to hear that the respite stay provided the care, comfort, and support your relative needed. It's wonderful to know it made such a positive difference.
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Review of

Keymer Hall

from Linda M (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment of selecting a room for Dad, the whole process has been straightforward and we have felt supported and cared for throughout. On Dad's first day, the welcome was so heartfelt and the team even asked how I was feeling. The kindness and genuine friendliness of every member of staff has
been exceptional and I have such confidence that Dad is being really well looked after, physically, mentally and emotionally.
Reply from Christine Bunce, Home Manager at Keymer HallThank you so much for your kind words. We're delighted to hear that you felt supported and reassured from the very beginning, and that the welcome for both you and your dad made such a positive impression. It means a great deal to know you feel confident in the care he is receiving.
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Review of

Keymer Hall

from A C (Goddaughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My godfather came to Keymer Hall a few weeks ago. I was a bit concerned as he is now about 60 minutes away from me; however, it was worth the drive. The home is beautiful. My godfather is a very proud man, and he is being taken care of extremely well and he is very happy. The selection of cakes is delightful
- in the cafe/bistro area. Thank you Keymer Hall.
Reply from Christine Bunce, Home Manager at Keymer HallThank you for your kind words. We're so pleased to hear that your godfather is happy and being well cared for, and that you feel reassured despite the distance. It's wonderful to know the home has made such a positive impression.
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Awards / Recognitions (9)

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