Keymer Hall

11 Kings Way, Burgess Hill RH15 0TH
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8.6 4 Reviews
  • Keymer Hall, Burgess Hill
At Keymer Hall, they believe in quality care, care so good it’s unexpected. Keymer Hall is currently under development, and anticipate welcoming their founding residents in late 2025. Once complete, Keymer Hall will embody a belief that care is more than just a service; it’s a profound feeling of comfort, security, and genuine connection.

Keymer Hall will strive to create an atmosphere where residents feel truly valued, cherished, and at home, surrounded by a caring community that supports their unique needs and aspirations. And for their loved ones, they are confident the moment you walk through their doors, you’ll get that feeling, this is the one.

Residential Care by Keymer Hall will redefine comfort, foster a genuine sense of belonging and ensures every day is filled with joy and shared experiences. The expert team will empower residents to live life in the way they choose, meaning that every resident has an experience as unique as they are.

Nostalgia Care by Keymer Hall will offer specialist dementia care that celebrates the individual behind each memory, enriching lives with comfort and security. Their commitment goes beyond expectations, ensuring that every resident's journey with dementia is treated with respect and dignity.

Short Stays by Keymer Hall will be an immersive experience, where every stay is more than a break — it's an opportunity to refresh, experience exceptional care and make friends in a vibrant community.
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Care Provided by Keymer Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £2000
  • RESPITE Self-Funded Residential Dementia Care: from £2000

Weekly fees are subject to the choice of room and your loved one’s specific care needs.

The price(s) shown are provided by the care home. Contact Keymer Hall for full pricing details and T&Cs.

Contact Keymer Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Keymer Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christine Bunce (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Keymer Hall Care Home is delighted to welcome families, visitors and members of the wider community to their home.

Parking

  • Keymer Hall Care Home offers on site parking.

Keymer Hall Reviews (4)

8.6

Keymer Hall has a Review Score of 8.6 (8.627) out of 10, based on 4 reviews in the last 2 years.
Over all time Keymer Hall has 4 reviews.

Overall Experience
  • 4
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Date Published
  • 4
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Reviewer Connection to Keymer Hall
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Total of 4, showing 1-4
Review from Hazel H (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Father has received at Keymer Hall has been exemplary. I did not know such incredible care existed.
From the moment we arrived for a 3 week respite stay, whilst my Mother was in hospital, his care has been remarkable.
From the welcoming reception staff, the cheerful activities team,
the professional senior carers, the carers, the catering team and housekeeping, we have been blown away by everything!
The general manager and the management team are always visible and doors always open for any queries.
Any incidents have been dealt with and communicated to us promptly and honestly.
Any concerns raised were dealt with immediately.
Most importantly my Father has thoroughly enjoyed his stay, built strong bonds with many of the staff and looked happy and healthy all of the time.
Tea and cake have always been on hand for us when we visited and they also welcomed our dog, with a bowl of fresh water and treats available at all times!
Thank you to everyone! We will be back!
Reply from Christine Bunce, Home Manager at Keymer HallThank you so much for your wonderful and heartfelt feedback. We're delighted to hear that your father's stay at Keymer Hall was such a positive experience and that you felt so supported throughout. It's especially meaningful to know that he felt happy, well cared for, and able to build strong connections with the team. We're also pleased that you felt welcomed and reassured at every step. Your kind words mean a great deal to us, and we look forward to welcoming you back.
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Review from C W (Sister-in-law of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The planned respite visit to support our relative after some surgery was all we had hoped it would be. The start of what may be longer term. The staff were kind and attentive. They provided the care to prevent a secondary infection and to enable good pain relief to be achieved. He was able to maintain
his usual activities in the community whilst fully enjoying all the activities in the home. Thank you.
Reply from Christine Bunce, Home Manager at Keymer HallThank you for your kind words. We're so pleased to hear that the respite stay provided the care, comfort, and support your relative needed. It's wonderful to know it made such a positive difference.
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Review from Linda M (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment of selecting a room for Dad, the whole process has been straightforward and we have felt supported and cared for throughout. On Dad's first day, the welcome was so heartfelt and the team even asked how I was feeling. The kindness and genuine friendliness of every member of staff has
been exceptional and I have such confidence that Dad is being really well looked after, physically, mentally and emotionally.
Reply from Christine Bunce, Home Manager at Keymer HallThank you so much for your kind words. We're delighted to hear that you felt supported and reassured from the very beginning, and that the welcome for both you and your dad made such a positive impression. It means a great deal to know you feel confident in the care he is receiving.
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Review from A C (Goddaughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My godfather came to Keymer Hall a few weeks ago. I was a bit concerned as he is now about 60 minutes away from me; however, it was worth the drive. The home is beautiful. My godfather is a very proud man, and he is being taken care of extremely well and he is very happy. The selection of cakes is delightful
- in the cafe/bistro area. Thank you Keymer Hall.
Reply from Christine Bunce, Home Manager at Keymer HallThank you for your kind words. We're so pleased to hear that your godfather is happy and being well cared for, and that you feel reassured despite the distance. It's wonderful to know the home has made such a positive impression.
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Current Review Score: 8.6 (8.627)

Overview of Review Score

The Review Score of 8.6 (8.627) out of 10 for Keymer Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Keymer Hall is calculated as follows: ( (47 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.669 Points relating to the number of positive Reviews for Keymer Hall is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 4 Positive Reviews ÷ 13.6 = 0.294
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (2)

Christine

Christine Bunce

Job Title: Home Manager Joined: 2025

Christine leads Keymer Hall with warmth, dedication, and over two decades of experience in senior care. Originally from California, she holds a Doctorate in Clinical Psychology and moved to the UK in 1995, working with the Community Mental Health Team at Springfield Hospital in London.


Her passion for elder care was sparked after adopting her two sons from Ethiopia, where she was inspired by the deep respect shown to older generations. Since then, Christine has managed care homes in both the US and UK, offering personalised, compassionate support to older people.


She is committed to making Keymer Hall a warm and loving family where everyone feels at home. Christine lives on a boat with her partner and their two dogs, Luna and Fergus, and spends weekends restoring their boat, “Eve Rose”, a reflection of her care, patience, and love for creating something truly special.

Lisa

Lisa Rose

Job Title: Admissions Manager Joined: 2026

Lisa is the Admissions Manager at Keymer Hall, Boutique Care Homes' newest home in Burgess Hill. Since 2019, she's been guiding families through one of life's most significant decisions, and she brings real care and genuine insight to every conversation.


She knows that choosing a care home is rarely straightforward. It's emotional, it's personal, and it can feel overwhelming. Lisa's role is to make that process feel easier, so families leave every conversation feeling informed, reassured, and confident in the path ahead.


At Keymer Hall, she's passionate about what the home has to offer, and you'll often find her out in the local community with the team. If you spot her, come and say hi.

Frequently Asked Questions about Keymer Hall

What types of Care is Keymer Hall registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Keymer Hall have?

There are 68 Single Rooms.

What are the Facilities & Services at Keymer Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Keymer Hall to the centre of Burgess Hill?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Keymer Hall to verify any information. View our terms and conditions. Keymer Hall has an Enhanced Service - more info.