Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Keymer Hall

stars
stars 19 March 2026
The planned respite visit to support our relative after some surgery was all we had hoped it would be. The start of what may be longer term. The staff were kind and attentive. They provided the care to prevent a secondary infection and to enable good pain relief to be achieved. He was able to
maintain his usual activities in the community whilst fully enjoying all the activities in the home. Thank you.
Review from C W (Sister-in-law of Resident/Service User)
stars
stars 09 March 2026
From the moment of selecting a room for Dad, the whole process has been straightforward and we have felt supported and cared for throughout. On Dad's first day, the welcome was so heartfelt and the team even asked how I was feeling. The kindness and genuine friendliness of every member of staff has
been exceptional and I have such confidence that Dad is being really well looked after, physically, mentally and emotionally.
Review from Linda M (Daughter of Resident/Service User)
stars
stars 09 March 2026
My godfather came to Keymer Hall a few weeks ago. I was a bit concerned as he is now about 60 minutes away from me; however, it was worth the drive. The home is beautiful. My godfather is a very proud man, and he is being taken care of extremely well and he is very happy. The selection of cakes is
delightful - in the cafe/bistro area. Thank you Keymer Hall.
Review from A C (Goddaughter of Resident/Service User)