Wow! My aunt is flourishing since she moved into this wonderful new care home
Barbara W (Niece of Resident)
From the moment you walk in you won’t want your loved one to live anywhere else.
L W (Daughter of Resident)
She’s happy, singing, occasionally dancing, and more engaged in life
L W (Daughter of Resident)
Weekly fees are subject to the choice of room and your loved one’s specific care needs.
These prices are only a guideline, please contact Chartwell House to find out the exact price for your requirements.
Chartwell House Care Home is delighted to welcome families, visitors and members of the wider community to their home.
Chartwell House Care Home offers on site parking.
Chartwell House has a Review Score of 10 (9.954) out of 10, based on 33 reviews in the last 2 years.
Over all time Chartwell House has 44 reviews.
5.0 out of 5
Thank you so much for sharing your experience. We're delighted that your mother feels at home at Chartwell and enjoys both the care and activities on offer. Our team takes great pride in providing personalised support and creating a welcoming, comfortable environment for every resident. It means a lot to know that our efforts make a difference for both residents and their families!
5.0 out of 5
P.s They also provide excellent pastries ! :)
Thank you so much for your lovely feedback. We're delighted to hear that you feel so welcome when visiting and reassured by the care your mother receives. Our team takes pride in creating a happy, warm atmosphere and maintaining a comfortable, high-standard environment for all residents. Your recommendation means a great deal to us!
5.0 out of 5
We were so touched reading this heartfelt review from a family member of a resident at Chartwell House .Knowing that a loved one feels secure, cared for, and still able to enjoy the little things like a coffee catch-up in our bistro means the world to us. It's those everyday moments of connection that make life feel familiar, meaningful, and truly special.To hear "the best choice for mum" and "she has been happy there since day one" is exactly why we do what we do . Thank you for trusting us and for sharing such kind words about our wonderful team, our homely environment, and our vibrant activities that residents can join in with, or simply enjoy watching at their own pace
4.0 out of 5
5.0 out of 5
Thank you so much for your kind words It means the world to us to hear that your dad is feeling happy and well cared for that's exactly what we strive for every day here at Chartwell. Our wonderful team work with such heart and dedication, and messages like yours remind us why we do what we do. We feel lucky to have you all as part of our Chartwell family.
5.0 out of 5
Thank you so much for your truly heartwarming words. It means the world to our whole team to hear that you feel part of the Chartwell family because that's exactly what we hope to create for every resident and their loved ones.
5.0 out of 5
Thank you for your kind words. Our team works hard to create a nurturing and homely environment where every resident feels valued, and it means the world to know that came across to you and your family. It's feedback like yours that remind us why we do what we do.
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear that you feel at home with us and that our team has made such a positive impression. Creating a comfortable, welcoming environment is what we aim for, and we're so pleased you're happy here. We'll continue to ensure you feel supported and cared for every day. Thank you again for sharing your experience!
5.0 out of 5
Thank you for your kind words. It's wonderful to hear that your mum feels happy and settled, and that the warm, friendly atmosphere stands out to you. We take great pride in creating a comfortable and welcoming home, and your appreciation means so much to the team.
5.0 out of 5
Thank you for sharing your experience. We're delighted to hear that your father is happy at Chartwell House and enjoying our daily activities. It means a great deal to us that you feel confident in recommending our home. Your trust is truly appreciated.
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear that your friend is so happy and settled at Chartwell House. It's wonderful to know that our team's care, the activities we offer, and the welcoming atmosphere have made such a positive impact. We truly appreciate your feedback and are grateful for your trust in us. Thank you again for sharing your experience!
5.0 out of 5
Thank you so much for your wonderful feedback. We're thrilled to hear that your aunt has had such a positive experience at Chartwell House over the past two years. It's heartwarming to know that the care, activities, and the dedication of our team have made such a difference. We strive to create a fun and engaging environment for all of our residents, and it's great to hear that this has been so evident in your aunt's experience. Your kind words mean a lot to us, and we truly appreciate your trust in our care.
5.0 out of 5
Thank you so much for sharing your experience. We're thrilled to hear that your mum has settled in so well at Chartwell House and ti means a great deal to know that our team have made her feel welcome from day one. We're also glad she's enjoying the daily activities and the high-quality meals. Thank you for trusting us with her care - we look forward to making many more happy memories together.
5.0 out of 5
Thank you for sharing your experience with us! We're so glad to hear that you've enjoys living at Chartwell House and feels part of such a happy community. It's wonderful to know that your time with us has been positive over the past year.
4.0 out of 5
Thank you so much for your kind review. We're thrilled to hear that your mother felt well cared for and comfortable during her stay at Chartwell House. It's wonderful to know that our team's warmth, attention to detail, and the welcoming environment helped make her recovery easier. We truly appreciate your feedback and are grateful for the opportunity to care for your mother. Thank you again for your trust and support!
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Chartwell House has been a comfortable and caring place for your wife during her respite care. It's wonderful to know that our team's dedication has made such a positive impact, and we're grateful for your trust in us.
5.0 out of 5
Thank you for your kind words. It's truly rewarding to know that the care and attention at Chartwell House have brought you reassurance and comfort. We're delighted that your mother feels at home here, and it's an honour to provide a warm, welcoming environment where nothing is too much trouble. Your appreciation means so much to us.
5.0 out of 5
Thank you for your heartfelt feedback. It's wonderful to know that your relative feels safe and well-cared-for here at Chartwell House. We're grateful for the opportunity to support her and to have made a positive impact. Your kind words mean so much to us.
5.0 out of 5
Thank you so much for sharing your appreciation. It truly means a lot to know that our team has been able to provide the kindness, patience, and support your dad deserves during this time. We're grateful for your recognition of their dedication and compassion - it's an honour to be here for you and your family.
5.0 out of 5
Thank you so much for sharing your experience! It's heartwarming to hear that your mother has found a loving and supportive home at Chartwell House. We truly value the relationships we build with our residents and their families, and it's wonderful to know that you feel welcomed and assured in the care your mother is receiving. The activities we offer are designed to engage and uplift, so we're delighted that she is enjoying them. Your kind words reinforce our commitment to providing the best environment possible for those living with dementia. Thank you for trusting us with such an important decision!
The Review Score of 10 (9.954) out of 10 for Chartwell House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Diane joined Boutique Care Homes in August 2022 to launch Chartwell House Care Home. With over 30 years of experience, Diane believes that caring for and being part of another person’s life journey is an immense privilege and loves to see residents smile. High-quality compassionate care is Diane’s passion, and she is committed to supporting families throughout their care journey. Diane takes the time to know & understand each person’s values, preferences and wishes, treating every resident like family. Her own personal experiences have helped Diane to understand what families are feeling and the struggles that they are facing. This drives her to provide the best service in a person-centred way for all residents and to support them to continue to lead a fulfilled and enriched life.
Kerrie is a dedicated and compassionate Deputy Manager with over 15 years of leadership experience across the healthcare sector, including community-based domiciliary services, live-in care, and, most notably, care homes—where she discovered her true passion.
With a strong belief in empowering others, Kerrie specialises in building positive, inclusive team cultures that enable people to thrive. Her approach is centred on supporting each team member to deliver outstanding, personalised care, while ensuring that every resident feels genuinely valued and at home.
From her very first visit to Chartwell House, Kerrie felt an immediate connection. “I instantly found that warm and loving feeling, where everyone feels at home,” she shared—words that reflect the heart of Boutique Care Homes’ ethos.
I have worked for many years in a variety of care settings, providing me with a unique insight into the emotions and complexities of delivering and receiving care, which at some stage we may all come to know first-hand. As such investing time and energy into promoting excellence in care is therefore an investment into our own futures, whilst ensuring the very best for the people we are entrusted to look after today.
So, without question, my move to join the growing team at Chartwell House and become part of Boutique Care Homes fits with my beliefs. My mantra is to try and do at least one good deed a day, and to smile at everyone, it makes it really difficult for them to do anything other than smile back at you!
We all have great plans and aspirations for Chartwell House and I for one can’t wait to open the doors to our first residents a start making magical memories.
I have worked within office environments for the last seven years since finishing my education, with my knowledge predominately within the care industry.
In my spare time, I enjoy visiting the cinema, participating in gym activities and spending time with my family and friends.
I feel privileged to be doing this role and I am looking forward to welcoming in the residents and getting to know them and their families.
The most rewarding part of caring for me is making others smile and making a difference. I am excited to utilise my knowledge here at Chartwell House and to be a part of the growing team.
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