Submit a Review for Penrose Court Care Home
Delius Road, Biggleswade, SG18 8UA
View full details of Penrose Court Care HomeLatest Reviews for Penrose Court Care Home
20 February 2026
We were treated at all times with respect, sympathy and encouragement. The care for my mother was above and beyond - she was treated with compassion, kindness, respect and dignity right to the last. The care and kindness shown to all the family was more than we could ever have asked for - 10 out of
10! Would certainly recommend Penrose to anyone else.
21 January 2026
There are no words to describe the wonderful care and attention given to patients at Penrose Court. My husband spent his final days there, during his time there he received care of the highest standard. Care was also extended to myself. A first-class facility in every aspect.
21 January 2026
My father;s time at Penrose Court was for 3 weeks of respite care but during that time he was looked after very well and the nursing and caring staff were very kind and attentive.
I would not hesitate in recommending Penrose Court. It is very well organised and everyone working there are a great
team.
01 December 2025
I cannot praise Penrose Court enough. All the staff are absolutely amazing and so caring. The home is so warm and welcoming and we are always met with such open arms, nothing is ever too much trouble for them. We are a large family and most of us visit daily, we feel like this is a second home to us
too! The care, commitment, compassion they have shown to my Mum is outstanding. As a family we are so pleased we chose this home for our Mum, she is so happy in there, she has made some lovely friends and always has a smile on her face. She loves doing the varied activities on offer, they always make it so much fun and include everyone.
16 October 2025
Very pleased with the home. My wife has settled well.
04 September 2025
Our family will be forever grateful to the amazing team at Penrose court who looked after our father during the last three months of his life. From the moment he arrived, we felt he was in the best possible hands. Every single member of staff from the manger to the nurses and carers to the kitchen
and admin teams, receptionist's and housekeeper they all showed such kindness, respect, and compassion, not just to him but to all of us as a family.
They treated our dad with dignity, made him feel safe and cared for, and always took the time to talk, listen, and connect. The warmth and professionalism of Penrose Court was truly exceptional. During such a difficult time, they became like an extended family to us.
They made a heartbreaking time a little easier, and we'll never forget the love and care they gave.
We couldn't recommend Penrose Court more highly .
26 June 2025
I have visited a number of care homes in the UK, Australia and (believe it or not) Ethiopia. Penrose Court stands head and shoulders above the others. I have visited a dear friend here a number of times and always feel extremely welcome. The home is light, bright and full of fun and happiness. The
staff are super-friendly and attentive. It is clearly a model care home. Please save me a place!
13 May 2025
The staff at Penrose Court go above and beyond to care for their patients to make them as comfortable as they possibly can. They are so friendly towards the patient and their families to making them feel welcome and for the patient to feel at home. Nothing seems too much trouble for them. The food
is outstanding with a set menu or made to order if the patient prefers something else. Patients are card for with dignity and kindness.
30 April 2025
Mum has been lucky enough to move into this incredible home.
She has been in four homes before and this is the best by a long stretch.
The staff here are incredible and nothing is too much for them, the care mum is receiving is out of this world.
We cannot thank them enough, it's just perfect
in every way, the team are extremely personable.
Mum has had a therapy dog visit her and I have also heard that they also bring a pony into the rooms. Mum cannot wait!
Thank you so much for all you do for her.
11 March 2025
Mother-in-law has the best care given to her by all the staff! They are kind, compassionate reliable trusted always courteous and polite. It feels like one big family and the relatives are cared for as much as mother-in-law is . The manager is just amazing as is the assist manager and that filters
down to all the staff.
04 March 2025
Penrose Court Care Home doesn't restrict its care just to the residents but extends to the whole family too.
We are encouraged to join in activities and to get to know the staff within the home.
The staff listen to the family's wishes and concerns, and acts upon them ensuring full care is
delivered to every individual resident.
The meals are varied, plentiful and nutritious.
A varied entertainment programme is available every week with visits from dogs to ponies and owls.
Singing and Pilates exercise classes are also included in the programme.
25 February 2025
My wife had a major operation on an ankle and was bed bound for five weeks, followed by limited mobility in a leg plaster cast. During the time she was in Penrose Court Care Home she received exemplary care and attention. I was also made very welcome during my visits. Her room was roomy with an
excellent television and brighter windows, with a view of the ever-changing neighbourhood. She is now home but if ever she needed to go to a care home for respite and the like, I would have no hesitation going back to Penrose Court.
21 February 2025
First class.
27 January 2025
My dad has been at Penrose Court for a little over two years now. He is very happy and very settled. We spent Christmas Day with Dad at the home, also having a Christmas dinner. The table was set in the celebration room as there were six of us. It was set beautifully. The food was fantastic and the
staff were perfect. It was a lovely experience. We couldn't thank the staff enough.
27 January 2025
My husband went into care after his dementia became too difficult to manage safely at home. It was easy to choose Penrose Court Care Home as we had personal family experience of the excellent care and management. He seems settled and mostly content. He takes part in the singing and music activities
and likes to dance
14 January 2025
My sister, who suffers from dementia, entered Penrose Court in April 2024 and quickly settled in due to the welcoming care shown to her by the staff.
The staff are friendly, caring and although busy do their best for their residents. They keep us well informed of any issues which are usually
quickly resolved. We find all the staff very approachable.
Residents are encouraged to participate in the various activities, which are organised each week.
The Penrose Court Christmas party was the highlight of numerous activities put on for all the residents. It pleased us to see my sister stimulated and joining in as best she could.
Christmas Day the dining room and tables were beautifully decorated for the residents' Christmas dinner.
We are very pleased with the care provided for my sister and have no hesitation in recommending Penrose Court.
17 December 2024
I live some distance from my aunt, so I am unable to visit as often as I'd like! On the last two occasions, her trolley tray looked unclean, and she said she had not had a shower for some time, owing to the fact that there is only one hoist in the home. She could not recall when her hair was last
washed. I mentioned this to reception, and they booked her a salon appointment - surely, her hair being washed should be during a shower!
25 November 2024
My sister was transferred to Penrose from the hospital on October 10th. We had no idea how poorly she was until her GP informed us on Monday 14th October her condition deteriorated and she would be having end-of-life care. The staff were very kind and sympathetic and for her remaining days cared for
her with compassion ensuring her surroundings were calm and serene. They showed such love towards us when we visited. We will be forever grateful.
10 October 2024
Mother initially went to Penrose Court for respite care, but her needs required her to stay permanently.
18 September 2024
What a fantastic care home, efficiently run by a very organised & and extremely caring group of staff.
From our initial impromptu visit to browse the facilities through to the completion of 3 weeks of Respite care for Mum, we as a family could not have asked for more.
The Care Home Manager
extended us a very warm welcome upon arrival and arranged for us to be shown to Mum's room on the first floor. The home itself is beautifully decorated, with very spacious areas with an array of lounge & dining rooms, a hair salon, a cinema, an open plan soft seating area & beautiful outdoor spaces for the residents to enjoy. The attentive & genuinely caring staff helped Mum feel comfortable & at ease throughout her stay, treating her with the utmost respect & compassion. Mum made use of the hair salon facilities during her stay & was thrilled with her haircut, stating it was the best she'd ever had. Daily enrichment activities were arranged so no time for boredom. An amazing time was had thank you!
Latest Reviews for Penrose Court Care Home
20 February 2026
We were treated at all times with respect, sympathy and encouragement. The care for my mother was above and beyond - she was treated with compassion, kindness, respect and dignity right to the last. The care and kindness shown to all the family was more than we could ever have asked for - 10 out of
10! Would certainly recommend Penrose to anyone else.
21 January 2026
There are no words to describe the wonderful care and attention given to patients at Penrose Court. My husband spent his final days there, during his time there he received care of the highest standard. Care was also extended to myself. A first-class facility in every aspect.
21 January 2026
My father;s time at Penrose Court was for 3 weeks of respite care but during that time he was looked after very well and the nursing and caring staff were very kind and attentive.
I would not hesitate in recommending Penrose Court. It is very well organised and everyone working there are a great
team.
01 December 2025
I cannot praise Penrose Court enough. All the staff are absolutely amazing and so caring. The home is so warm and welcoming and we are always met with such open arms, nothing is ever too much trouble for them. We are a large family and most of us visit daily, we feel like this is a second home to us
too! The care, commitment, compassion they have shown to my Mum is outstanding. As a family we are so pleased we chose this home for our Mum, she is so happy in there, she has made some lovely friends and always has a smile on her face. She loves doing the varied activities on offer, they always make it so much fun and include everyone.
16 October 2025
Very pleased with the home. My wife has settled well.
04 September 2025
Our family will be forever grateful to the amazing team at Penrose court who looked after our father during the last three months of his life. From the moment he arrived, we felt he was in the best possible hands. Every single member of staff from the manger to the nurses and carers to the kitchen
and admin teams, receptionist's and housekeeper they all showed such kindness, respect, and compassion, not just to him but to all of us as a family.
They treated our dad with dignity, made him feel safe and cared for, and always took the time to talk, listen, and connect. The warmth and professionalism of Penrose Court was truly exceptional. During such a difficult time, they became like an extended family to us.
They made a heartbreaking time a little easier, and we'll never forget the love and care they gave.
We couldn't recommend Penrose Court more highly .
26 June 2025
I have visited a number of care homes in the UK, Australia and (believe it or not) Ethiopia. Penrose Court stands head and shoulders above the others. I have visited a dear friend here a number of times and always feel extremely welcome. The home is light, bright and full of fun and happiness. The
staff are super-friendly and attentive. It is clearly a model care home. Please save me a place!
13 May 2025
The staff at Penrose Court go above and beyond to care for their patients to make them as comfortable as they possibly can. They are so friendly towards the patient and their families to making them feel welcome and for the patient to feel at home. Nothing seems too much trouble for them. The food
is outstanding with a set menu or made to order if the patient prefers something else. Patients are card for with dignity and kindness.
30 April 2025
Mum has been lucky enough to move into this incredible home.
She has been in four homes before and this is the best by a long stretch.
The staff here are incredible and nothing is too much for them, the care mum is receiving is out of this world.
We cannot thank them enough, it's just perfect
in every way, the team are extremely personable.
Mum has had a therapy dog visit her and I have also heard that they also bring a pony into the rooms. Mum cannot wait!
Thank you so much for all you do for her.
11 March 2025
Mother-in-law has the best care given to her by all the staff! They are kind, compassionate reliable trusted always courteous and polite. It feels like one big family and the relatives are cared for as much as mother-in-law is . The manager is just amazing as is the assist manager and that filters
down to all the staff.
04 March 2025
Penrose Court Care Home doesn't restrict its care just to the residents but extends to the whole family too.
We are encouraged to join in activities and to get to know the staff within the home.
The staff listen to the family's wishes and concerns, and acts upon them ensuring full care is
delivered to every individual resident.
The meals are varied, plentiful and nutritious.
A varied entertainment programme is available every week with visits from dogs to ponies and owls.
Singing and Pilates exercise classes are also included in the programme.
25 February 2025
My wife had a major operation on an ankle and was bed bound for five weeks, followed by limited mobility in a leg plaster cast. During the time she was in Penrose Court Care Home she received exemplary care and attention. I was also made very welcome during my visits. Her room was roomy with an
excellent television and brighter windows, with a view of the ever-changing neighbourhood. She is now home but if ever she needed to go to a care home for respite and the like, I would have no hesitation going back to Penrose Court.
21 February 2025
First class.
27 January 2025
My dad has been at Penrose Court for a little over two years now. He is very happy and very settled. We spent Christmas Day with Dad at the home, also having a Christmas dinner. The table was set in the celebration room as there were six of us. It was set beautifully. The food was fantastic and the
staff were perfect. It was a lovely experience. We couldn't thank the staff enough.
27 January 2025
My husband went into care after his dementia became too difficult to manage safely at home. It was easy to choose Penrose Court Care Home as we had personal family experience of the excellent care and management. He seems settled and mostly content. He takes part in the singing and music activities
and likes to dance
14 January 2025
My sister, who suffers from dementia, entered Penrose Court in April 2024 and quickly settled in due to the welcoming care shown to her by the staff.
The staff are friendly, caring and although busy do their best for their residents. They keep us well informed of any issues which are usually
quickly resolved. We find all the staff very approachable.
Residents are encouraged to participate in the various activities, which are organised each week.
The Penrose Court Christmas party was the highlight of numerous activities put on for all the residents. It pleased us to see my sister stimulated and joining in as best she could.
Christmas Day the dining room and tables were beautifully decorated for the residents' Christmas dinner.
We are very pleased with the care provided for my sister and have no hesitation in recommending Penrose Court.
17 December 2024
I live some distance from my aunt, so I am unable to visit as often as I'd like! On the last two occasions, her trolley tray looked unclean, and she said she had not had a shower for some time, owing to the fact that there is only one hoist in the home. She could not recall when her hair was last
washed. I mentioned this to reception, and they booked her a salon appointment - surely, her hair being washed should be during a shower!
25 November 2024
My sister was transferred to Penrose from the hospital on October 10th. We had no idea how poorly she was until her GP informed us on Monday 14th October her condition deteriorated and she would be having end-of-life care. The staff were very kind and sympathetic and for her remaining days cared for
her with compassion ensuring her surroundings were calm and serene. They showed such love towards us when we visited. We will be forever grateful.
10 October 2024
Mother initially went to Penrose Court for respite care, but her needs required her to stay permanently.
18 September 2024
What a fantastic care home, efficiently run by a very organised & and extremely caring group of staff.
From our initial impromptu visit to browse the facilities through to the completion of 3 weeks of Respite care for Mum, we as a family could not have asked for more.
The Care Home Manager
extended us a very warm welcome upon arrival and arranged for us to be shown to Mum's room on the first floor. The home itself is beautifully decorated, with very spacious areas with an array of lounge & dining rooms, a hair salon, a cinema, an open plan soft seating area & beautiful outdoor spaces for the residents to enjoy. The attentive & genuinely caring staff helped Mum feel comfortable & at ease throughout her stay, treating her with the utmost respect & compassion. Mum made use of the hair salon facilities during her stay & was thrilled with her haircut, stating it was the best she'd ever had. Daily enrichment activities were arranged so no time for boredom. An amazing time was had thank you!