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Helston Lane, Windsor, SL4 5GG
View Full Details of Mountbatten GrangeLatest Reviews for Mountbatten Grange
08 December 2025
Very good all-round experience. All staff, especially the carers, are professional, compassionate and a pleasure to interact with. A clean and safe environment with high-quality food available in a very comfortable dining room. All staff are always ready to help and quick to respond to any emergencies which may occur.
04 December 2025
My Stepmum has been at Mountbatten Grange for three or so months now. Realising that independent living is not an option any more, moving to the care sector was not without its difficult moments and a major concern for me. After being somewhere else for a while moving here has seen a huge transformation in her outlook on life which is just incredible and she is now so happy. I can't fault the communication, care and consideration that has been shown to my Stepmum and to the family. It is truly exemplary. The management and care staff just look after everything and nothing is too much trouble. Mountbatten Grange is just superb.
18 November 2025
My Mum had been at Mountbatten Grange for 3 years living with advanced dementia when she passed away this month. The positive leadership at this care home drives a committed and caring team. Mum experienced kindness and compassion from staff at all levels, as did her family. All staff were friendly and on the whole joyful. The care home was clean, well furnished and bright and airy and there were plenty of activities going on for residents. Her end of life care was handled beautifully and she was treated with dignity and respect. Couldn't ask of more from a care home. Thank you.
14 November 2025
Mountbatten Grange is fabulous on every level. Debbie, Claire and the whole team are all brilliant and make every element of this often painful phase of life, so much more bearable. The level of attention, care and kindness shown by everyone is unmatched. Although everyone is toally professional throughout, there is a real sense of family and community within Mountbatten Grange. Within hours of introduction, I was greeted by name every time I visited, always offered a coffee and always time for a chat. Everyone was so keen to understand Betty's background and history it was so refreshing. Being able to relax and know that our loved one was in the best possible hands 24/7 made a huge impact on all of us involved. I would have absolutely no hesitation recommending Mountbatten Grange to everyone and was tempted to book in myself.
06 November 2025
Mountbatten Grange put on a lovely spread for my grandma's birthday, the staff went above and beyond to make it a special day! Tania was amazing and many compliments to the catering team who made a fantastic range if sweet treats and savoury treats and the most delicious birthday cake! A lovely staff member was also on hand to assist my grandma back to her room! Thanks for making it such a special day! As a registered healthcare professional I have had many encounters with care homes and residential facilities, the staff were fantastic and this is certainly a care home I would highly recommend!
01 November 2025
From the moment your staff reviewed my mothers' situation in hospital, to the moment she was tucked up in bed at the home, everything was carried out in a professional and timely manner. The staff showed empathy and all my questions were answered. My mother currently needs to be hand fed and the staff are patient and caring.The facilities at the home are amazing and I hope my mother recovers enough to make use of them.
16 October 2025
Our mother has had a terrible time with hip and pelvic fractures due to falls. She has been treated with great kindness and professionalism since her arrival at Mountbatten Grange. A lovely team of dedicated people who make her comfort and care a priority.
16 October 2025
I am sure that my stay at the home has helped with my recovery and also gave my husband piece of mind because because he knew I was safely being cared for after for after my knee operation and that medication was supervised and that the correct treatment dose given to me even in the middle of of the night when I was in pain. Lovely's lovely friendly staff who couldn't have done more to welcome my family and and myself during my 2 weeks stay.
15 October 2025
The service we have received from Mountbatten Grange has been exceptional. All staff have been very supportive to my Mum and my family at a very stressful and emotional time. They have made the very difficult decision of putting my Mum into care, worry free and have continued to be extremely supportive whilst Mum settles in. We can not thank all staff enough for their compassion and understanding. Nothing is a problem and the staff go out of their way to accommodate as much as possible.
19 September 2025
The staff are very friendly and accommodating and nothing is too much trouble I am impressed with the care home overall plus the cafe for coffee and cake for visitors is a fantastic idea as you can feel part of the community.
18 September 2025
A short stay for my wife while I was away seemed to work well, and she seemed happy and relaxed when I picked her up. The management and staff were very welcoming throughout the process, so thanks to all involved.
18 September 2025
Found the majority of aspects of the home first class.
18 September 2025
My mother moved to Mountbatten Grange 2 1/2 years ago, and since then her dementia has progressed significantly. A couple of months ago she was moved to the Nursing Dementia floor and, for her own safety, now requires 1-2-1 care. Throughout her residence, she has been treated with such loving care, that it warms my heart to know she is in the best hands. She is registered blind and so my concern was that she would be left alone to live in a bubble of isolation, but the care staff seem to see who she is inside and often joke with her, so that, in her lucid moments, she smiles and seems happy. I can't ask for any more than that. This atmosphere would not be possible if it were not cascaded down from the management. I am always amazed to note that, as well as being responsible for the day-to -day running of the home, they make it their business to know the condition of each resident and can always tell me how my mother is doing that day. It is without doubt the best care home in our area.
16 September 2025
Dad needed some respite care after losing our mum, I can honestly say the staff at Mountbatten have been absolutely fantastic and their care and kindness has helped him get through a difficult time. It was a great relief to know that dad was being well looked after and had company if and when he wanted. He actually extended his stay as he felt so at home. You can really tell the staff are genuine and they made us and my dad feel so welcome. if dad ever needs to go into respite again, he would definitely be very happy to go back to Mountbatten Grange. All the other residents that I spoke to all seemed to be happy and enjoying themselves, it has such a good atmosphere and my initial gut instinct when I was shown round was spot on. The facilities on each floor are excellent with a lounge, restaurant, cinema room, hairdressers and a coffee lounge which has fresh coffee and cakes and savoury treats that the residents and visitors are encouraged to help themselves to. Thanks to all the staff
08 September 2025
We cannot speak highly enough of the care and love that our Mother received in the last five years at Mountbatten Grange Windsor . Sadly Mum passed this month but the care love and support she and we received was exemplary. Thank you to everyone at Windsor.
17 July 2025
I am extremely happy with the care shown to my mother during her recent stay. The staff are all lovely, very kind and caring. We are made to feel most welcome when we visit, and the other residents all appear to be very happy and content. I wouldn't hesitate to arrange another visit for my mother when the opportunity arises. Thank you to everyone.
16 July 2025
My mother has been in the home for over two years. She absolutely loves it there and enjoys the food and the company very much. Her care is very good and she is always appears very happy on my visit. She has been out on many occasions to various places and always enjoys being part of any entertainment that is laid on for the residents.
07 July 2025
I'd never had any dealings with any type of care home before my mother was taken into Mountbatten Grange. I have found all the staff to be very welcoming and friendly to all residents and their families, they always greet you with big smiles. And how they remember everyone's name I don't know. I have found them to be very helpful and ready to answer any questions. The place is always clean and tidy, both the residents rooms and the common areas are all kept spotless.
18 June 2025
The palliative care my sister receives at the care home was absolutely incredible! We could never have imagined such a wonderful experience. The management and staff were absolutely amazing - so polite, considerate, professional, and informative. They went above and beyond to help us cope with the loss of a loved one, which was a really tough time for us.
05 June 2025
I was at Mountbatten Grange for one week post hip replacement on crutches. I had a great ground floor bright room giving me access is everything I needed including the garden. The staff were friendly, welcoming, respectful and kind as were the residents. I needed help with a health hitch and the nurses were helpful and reassuring during the night. The food was good, lots of choice, the sea bass was really good. My family were able to visit and said it had a lovely atmosphere. Nothing was too much trouble and I would certainly recommend MG to anyone in my situation and would go back if I ever needed their services again.
Latest Reviews for Mountbatten Grange
08 December 2025
Very good all-round experience. All staff, especially the carers, are professional, compassionate and a pleasure to interact with. A clean and safe environment with high-quality food available in a very comfortable dining room. All staff are always ready to help and quick to respond to any emergencies which may occur.
04 December 2025
My Stepmum has been at Mountbatten Grange for three or so months now. Realising that independent living is not an option any more, moving to the care sector was not without its difficult moments and a major concern for me. After being somewhere else for a while moving here has seen a huge transformation in her outlook on life which is just incredible and she is now so happy. I can't fault the communication, care and consideration that has been shown to my Stepmum and to the family. It is truly exemplary. The management and care staff just look after everything and nothing is too much trouble. Mountbatten Grange is just superb.
18 November 2025
My Mum had been at Mountbatten Grange for 3 years living with advanced dementia when she passed away this month. The positive leadership at this care home drives a committed and caring team. Mum experienced kindness and compassion from staff at all levels, as did her family. All staff were friendly and on the whole joyful. The care home was clean, well furnished and bright and airy and there were plenty of activities going on for residents. Her end of life care was handled beautifully and she was treated with dignity and respect. Couldn't ask of more from a care home. Thank you.
14 November 2025
Mountbatten Grange is fabulous on every level. Debbie, Claire and the whole team are all brilliant and make every element of this often painful phase of life, so much more bearable. The level of attention, care and kindness shown by everyone is unmatched. Although everyone is toally professional throughout, there is a real sense of family and community within Mountbatten Grange. Within hours of introduction, I was greeted by name every time I visited, always offered a coffee and always time for a chat. Everyone was so keen to understand Betty's background and history it was so refreshing. Being able to relax and know that our loved one was in the best possible hands 24/7 made a huge impact on all of us involved. I would have absolutely no hesitation recommending Mountbatten Grange to everyone and was tempted to book in myself.
06 November 2025
Mountbatten Grange put on a lovely spread for my grandma's birthday, the staff went above and beyond to make it a special day! Tania was amazing and many compliments to the catering team who made a fantastic range if sweet treats and savoury treats and the most delicious birthday cake! A lovely staff member was also on hand to assist my grandma back to her room! Thanks for making it such a special day! As a registered healthcare professional I have had many encounters with care homes and residential facilities, the staff were fantastic and this is certainly a care home I would highly recommend!
01 November 2025
From the moment your staff reviewed my mothers' situation in hospital, to the moment she was tucked up in bed at the home, everything was carried out in a professional and timely manner. The staff showed empathy and all my questions were answered. My mother currently needs to be hand fed and the staff are patient and caring.The facilities at the home are amazing and I hope my mother recovers enough to make use of them.
16 October 2025
Our mother has had a terrible time with hip and pelvic fractures due to falls. She has been treated with great kindness and professionalism since her arrival at Mountbatten Grange. A lovely team of dedicated people who make her comfort and care a priority.
16 October 2025
I am sure that my stay at the home has helped with my recovery and also gave my husband piece of mind because because he knew I was safely being cared for after for after my knee operation and that medication was supervised and that the correct treatment dose given to me even in the middle of of the night when I was in pain. Lovely's lovely friendly staff who couldn't have done more to welcome my family and and myself during my 2 weeks stay.
15 October 2025
The service we have received from Mountbatten Grange has been exceptional. All staff have been very supportive to my Mum and my family at a very stressful and emotional time. They have made the very difficult decision of putting my Mum into care, worry free and have continued to be extremely supportive whilst Mum settles in. We can not thank all staff enough for their compassion and understanding. Nothing is a problem and the staff go out of their way to accommodate as much as possible.
19 September 2025
The staff are very friendly and accommodating and nothing is too much trouble I am impressed with the care home overall plus the cafe for coffee and cake for visitors is a fantastic idea as you can feel part of the community.
18 September 2025
A short stay for my wife while I was away seemed to work well, and she seemed happy and relaxed when I picked her up. The management and staff were very welcoming throughout the process, so thanks to all involved.
18 September 2025
Found the majority of aspects of the home first class.
18 September 2025
My mother moved to Mountbatten Grange 2 1/2 years ago, and since then her dementia has progressed significantly. A couple of months ago she was moved to the Nursing Dementia floor and, for her own safety, now requires 1-2-1 care. Throughout her residence, she has been treated with such loving care, that it warms my heart to know she is in the best hands. She is registered blind and so my concern was that she would be left alone to live in a bubble of isolation, but the care staff seem to see who she is inside and often joke with her, so that, in her lucid moments, she smiles and seems happy. I can't ask for any more than that. This atmosphere would not be possible if it were not cascaded down from the management. I am always amazed to note that, as well as being responsible for the day-to -day running of the home, they make it their business to know the condition of each resident and can always tell me how my mother is doing that day. It is without doubt the best care home in our area.
16 September 2025
Dad needed some respite care after losing our mum, I can honestly say the staff at Mountbatten have been absolutely fantastic and their care and kindness has helped him get through a difficult time. It was a great relief to know that dad was being well looked after and had company if and when he wanted. He actually extended his stay as he felt so at home. You can really tell the staff are genuine and they made us and my dad feel so welcome. if dad ever needs to go into respite again, he would definitely be very happy to go back to Mountbatten Grange. All the other residents that I spoke to all seemed to be happy and enjoying themselves, it has such a good atmosphere and my initial gut instinct when I was shown round was spot on. The facilities on each floor are excellent with a lounge, restaurant, cinema room, hairdressers and a coffee lounge which has fresh coffee and cakes and savoury treats that the residents and visitors are encouraged to help themselves to. Thanks to all the staff
08 September 2025
We cannot speak highly enough of the care and love that our Mother received in the last five years at Mountbatten Grange Windsor . Sadly Mum passed this month but the care love and support she and we received was exemplary. Thank you to everyone at Windsor.
17 July 2025
I am extremely happy with the care shown to my mother during her recent stay. The staff are all lovely, very kind and caring. We are made to feel most welcome when we visit, and the other residents all appear to be very happy and content. I wouldn't hesitate to arrange another visit for my mother when the opportunity arises. Thank you to everyone.
16 July 2025
My mother has been in the home for over two years. She absolutely loves it there and enjoys the food and the company very much. Her care is very good and she is always appears very happy on my visit. She has been out on many occasions to various places and always enjoys being part of any entertainment that is laid on for the residents.
07 July 2025
I'd never had any dealings with any type of care home before my mother was taken into Mountbatten Grange. I have found all the staff to be very welcoming and friendly to all residents and their families, they always greet you with big smiles. And how they remember everyone's name I don't know. I have found them to be very helpful and ready to answer any questions. The place is always clean and tidy, both the residents rooms and the common areas are all kept spotless.
18 June 2025
The palliative care my sister receives at the care home was absolutely incredible! We could never have imagined such a wonderful experience. The management and staff were absolutely amazing - so polite, considerate, professional, and informative. They went above and beyond to help us cope with the loss of a loved one, which was a really tough time for us.
05 June 2025
I was at Mountbatten Grange for one week post hip replacement on crutches. I had a great ground floor bright room giving me access is everything I needed including the garden. The staff were friendly, welcoming, respectful and kind as were the residents. I needed help with a health hitch and the nurses were helpful and reassuring during the night. The food was good, lots of choice, the sea bass was really good. My family were able to visit and said it had a lovely atmosphere. Nothing was too much trouble and I would certainly recommend MG to anyone in my situation and would go back if I ever needed their services again.