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Helston Lane, Windsor, SL4 5GG
View full details of Mountbatten GrangeLatest Reviews for Mountbatten Grange
26 February 2026
Hi team, thanks so much for everyone making mum's 85th today so brilliant. She said it was her best birthday ever! The entertainer sang all the classic numbers, and mum loved dancing with everyone, your chef did an amazing birthday cake and all the care team went to such an effort to make her happy
and make the day go smoothly. Thanks for painting her nails and getting the birthday cake sorted! Thanks for amazing dancing with the carers and residents! And thank you so much for booking such an excellent singer. A good time was had by mum, so thanks again for making it so memorable and special.
20 February 2026
The staff at Mountbatten Grange go out of their way to provide a personalised experience for the residents in their care. Both my parents are in Mountbatten Grange and they both have a care plan individualised for them. Dad is very active and loves attending all the activities whereas mum suffers
with Alzheimer's but the staff treat her with compassion and kindness. She is encouraged to participate in events but is often reluctant to do so. One carer, in particular, puts CDs on from her favourite singer for mum to listen to.
We knew Mountbatten was the right choice when mum and dad first visited three years ago. After 7 months they decided to go back home as they felt so much better, having been looked after and relieved of the pressures of looking after the house, but a year later chose to return. As a relative I feel I have a good relationship with the management team at the home and they are always willing to listen to any concerns I do have and answer any queries.
18 February 2026
Mountbatten Grange has been my mother-in -law's residential home for over three years . During this time she has received excellent care and been made to feel comfortable and happy, and most of all safe. The staff are welcoming, helpful and concerned.
In January we had a lovely lunch for her to
celebrate her birthday in the private dining room on the third floor. She was made to feel very special. It has brought into contact with lovely staff, management , residents and residents' families. This makes visiting a pleasure. We are particularly pleased that our children and grandchildren feel welcome to visit.
04 February 2026
Mountbatten Grange is the perfect location for our elderly relatives. The care given to residents and help provided to family members is exemplary. Particularly during the pre and post moving in period. 4 years in and we are still delighted with our choice.
03 February 2026
My mum recently moved into Mountbatten Grange. From the moment I just popped in to look around, unannounced, I was met with smiles, love, professionalism and care. I knew immediately this is where I wanted mum to be cared for. The whole process was quick and easy, which was appreciated as I was both
mentally and physically exhausted having had mum in hospital for 6 weeks.The move was stress free, from day one mum has been cared for and nothing is too much for any member of staff.
Whilst we are only two weeks in, so much worry and stress has been taken off me and I can sleep at night.. Claire is amazing, explaining everything and continues offering support, not only to mum but also myself, always asking how I am doing and feeling about the move. Debbie is fantastic and I know if there is anything wrong (hasn't been so far) that it will be sorted. Tracey is very helpful and has given assistance completing forms and applied for funding. Thank you Mountbatten Grange you are the best.
21 January 2026
My wife and I have found the management team appoachable and helpful. Majority of the care staff are always friendly and helpful. My daughter whom is the resident has settled in well since she she arrived towards she end of July 2025 appears to be happy with her surroundings.
22 December 2025
My mother has been a resident at Mountbatten Grange for 18+ months and is happy, safe and engaged with the community. We're all very satisfied with the care and attention that she receives on a daily basis. The staff are attentive, caring, compassionate and fun.
Her friends and the rest of my
family enjoy visiting her but more importantly, cannot express how grateful we are to now that she is safe and being well looked after.
She moved into the facility having been taken ill and spending several weeks in hospital. Since moving to Mountbatten, the improvements to her health and overall well-being are marked. The daily activities keep her mind sharp and she enjoys the entertainment and pamper days.
I visited a number of places before we settled on Mountbatten and we're all very happy with the decision.
08 December 2025
Very good all-round experience. All staff, especially the carers, are professional, compassionate and a pleasure to interact with. A clean and safe environment with high-quality food available in a very comfortable dining room. All staff are always ready to help and quick to respond to any
emergencies which may occur.
04 December 2025
My Stepmum has been at Mountbatten Grange for three or so months now. Realising that independent living is not an option any more, moving to the care sector was not without its difficult moments and a major concern for me. After being somewhere else for a while moving here has seen a huge
transformation in her outlook on life which is just incredible and she is now so happy.
I can't fault the communication, care and consideration that has been shown to my Stepmum and to the family. It is truly exemplary. The management and care staff just look after everything and nothing is too much trouble. Mountbatten Grange is just superb.
18 November 2025
My Mum had been at Mountbatten Grange for 3 years living with advanced dementia when she passed away this month. The positive leadership at this care home drives a committed and caring team. Mum experienced kindness and compassion from staff at all levels, as did her family. All staff were friendly
and on the whole joyful. The care home was clean, well furnished and bright and airy and there were plenty of activities going on for residents. Her end of life care was handled beautifully and she was treated with dignity and respect. Couldn't ask of more from a care home. Thank you.
14 November 2025
Mountbatten Grange is fabulous on every level. Debbie, Claire and the whole team are all brilliant and make every element of this often painful phase of life, so much more bearable. The level of attention, care and kindness shown by everyone is unmatched. Although everyone is toally professional
throughout, there is a real sense of family and community within Mountbatten Grange. Within hours of introduction, I was greeted by name every time I visited, always offered a coffee and always time for a chat. Everyone was so keen to understand Betty's background and history it was so refreshing.
Being able to relax and know that our loved one was in the best possible hands 24/7 made a huge impact on all of us involved. I would have absolutely no hesitation recommending Mountbatten Grange to everyone and was tempted to book in myself.
06 November 2025
Mountbatten Grange put on a lovely spread for my grandma's birthday, the staff went above and beyond to make it a special day! Tania was amazing and many compliments to the catering team who made a fantastic range if sweet treats and savoury treats and the most delicious birthday cake! A lovely
staff member was also on hand to assist my grandma back to her room! Thanks for making it such a special day! As a registered healthcare professional I have had many encounters with care homes and residential facilities, the staff were fantastic and this is certainly a care home I would highly recommend!
01 November 2025
From the moment your staff reviewed my mothers' situation in hospital, to the moment she was tucked up in bed at the home, everything was carried out in a professional and timely manner. The staff showed empathy and all my questions were answered. My mother currently needs to be hand fed and the
staff are patient and caring.The facilities at the home are amazing and I hope my mother recovers enough to make use of them.
16 October 2025
Our mother has had a terrible time with hip and pelvic fractures due to falls. She has been treated with great kindness and professionalism since her arrival at Mountbatten Grange. A lovely team of dedicated people who make her comfort and care a priority.
16 October 2025
I am sure that my stay at the home has helped with my recovery and also gave my husband piece of mind because because he knew I was safely being cared for after for after my knee operation and that medication was supervised and that the correct treatment dose given to me even in the middle of of
the night when I was in pain. Lovely's lovely friendly staff who couldn't have done more to welcome my family and and myself during my 2 weeks stay.
15 October 2025
The service we have received from Mountbatten Grange has been exceptional. All staff have been very supportive to my Mum and my family at a very stressful and emotional time. They have made the very difficult decision of putting my Mum into care, worry free and have continued to be extremely
supportive whilst Mum settles in. We can not thank all staff enough for their compassion and understanding. Nothing is a problem and the staff go out of their way to accommodate as much as possible.
19 September 2025
The staff are very friendly and accommodating and nothing is too much trouble I am impressed with the care home overall plus the cafe for coffee and cake for visitors is a fantastic idea as you can feel part of the community.
18 September 2025
A short stay for my wife while I was away seemed to work well, and she seemed happy and relaxed when I picked her up.
The management and staff were very welcoming throughout the process, so thanks to all involved.
18 September 2025
Found the majority of aspects of the home first class.
18 September 2025
My mother moved to Mountbatten Grange 2 1/2 years ago, and since then her dementia has progressed significantly. A couple of months ago she was moved to the Nursing Dementia floor and, for her own safety, now requires 1-2-1 care. Throughout her residence, she has been treated with such loving care,
that it warms my heart to know she is in the best hands. She is registered blind and so my concern was that she would be left alone to live in a bubble of isolation, but the care staff seem to see who she is inside and often joke with her, so that, in her lucid moments, she smiles and seems happy. I can't ask for any more than that. This atmosphere would not be possible if it were not cascaded down from the management. I am always amazed to note that, as well as being responsible for the day-to -day running of the home, they make it their business to know the condition of each resident and can always tell me how my mother is doing that day. It is without doubt the best care home in our area.
Latest Reviews for Mountbatten Grange
26 February 2026
Hi team, thanks so much for everyone making mum's 85th today so brilliant. She said it was her best birthday ever! The entertainer sang all the classic numbers, and mum loved dancing with everyone, your chef did an amazing birthday cake and all the care team went to such an effort to make her happy
and make the day go smoothly. Thanks for painting her nails and getting the birthday cake sorted! Thanks for amazing dancing with the carers and residents! And thank you so much for booking such an excellent singer. A good time was had by mum, so thanks again for making it so memorable and special.
20 February 2026
The staff at Mountbatten Grange go out of their way to provide a personalised experience for the residents in their care. Both my parents are in Mountbatten Grange and they both have a care plan individualised for them. Dad is very active and loves attending all the activities whereas mum suffers
with Alzheimer's but the staff treat her with compassion and kindness. She is encouraged to participate in events but is often reluctant to do so. One carer, in particular, puts CDs on from her favourite singer for mum to listen to.
We knew Mountbatten was the right choice when mum and dad first visited three years ago. After 7 months they decided to go back home as they felt so much better, having been looked after and relieved of the pressures of looking after the house, but a year later chose to return. As a relative I feel I have a good relationship with the management team at the home and they are always willing to listen to any concerns I do have and answer any queries.
18 February 2026
Mountbatten Grange has been my mother-in -law's residential home for over three years . During this time she has received excellent care and been made to feel comfortable and happy, and most of all safe. The staff are welcoming, helpful and concerned.
In January we had a lovely lunch for her to
celebrate her birthday in the private dining room on the third floor. She was made to feel very special. It has brought into contact with lovely staff, management , residents and residents' families. This makes visiting a pleasure. We are particularly pleased that our children and grandchildren feel welcome to visit.
04 February 2026
Mountbatten Grange is the perfect location for our elderly relatives. The care given to residents and help provided to family members is exemplary. Particularly during the pre and post moving in period. 4 years in and we are still delighted with our choice.
03 February 2026
My mum recently moved into Mountbatten Grange. From the moment I just popped in to look around, unannounced, I was met with smiles, love, professionalism and care. I knew immediately this is where I wanted mum to be cared for. The whole process was quick and easy, which was appreciated as I was both
mentally and physically exhausted having had mum in hospital for 6 weeks.The move was stress free, from day one mum has been cared for and nothing is too much for any member of staff.
Whilst we are only two weeks in, so much worry and stress has been taken off me and I can sleep at night.. Claire is amazing, explaining everything and continues offering support, not only to mum but also myself, always asking how I am doing and feeling about the move. Debbie is fantastic and I know if there is anything wrong (hasn't been so far) that it will be sorted. Tracey is very helpful and has given assistance completing forms and applied for funding. Thank you Mountbatten Grange you are the best.
21 January 2026
My wife and I have found the management team appoachable and helpful. Majority of the care staff are always friendly and helpful. My daughter whom is the resident has settled in well since she she arrived towards she end of July 2025 appears to be happy with her surroundings.
22 December 2025
My mother has been a resident at Mountbatten Grange for 18+ months and is happy, safe and engaged with the community. We're all very satisfied with the care and attention that she receives on a daily basis. The staff are attentive, caring, compassionate and fun.
Her friends and the rest of my
family enjoy visiting her but more importantly, cannot express how grateful we are to now that she is safe and being well looked after.
She moved into the facility having been taken ill and spending several weeks in hospital. Since moving to Mountbatten, the improvements to her health and overall well-being are marked. The daily activities keep her mind sharp and she enjoys the entertainment and pamper days.
I visited a number of places before we settled on Mountbatten and we're all very happy with the decision.
08 December 2025
Very good all-round experience. All staff, especially the carers, are professional, compassionate and a pleasure to interact with. A clean and safe environment with high-quality food available in a very comfortable dining room. All staff are always ready to help and quick to respond to any
emergencies which may occur.
04 December 2025
My Stepmum has been at Mountbatten Grange for three or so months now. Realising that independent living is not an option any more, moving to the care sector was not without its difficult moments and a major concern for me. After being somewhere else for a while moving here has seen a huge
transformation in her outlook on life which is just incredible and she is now so happy.
I can't fault the communication, care and consideration that has been shown to my Stepmum and to the family. It is truly exemplary. The management and care staff just look after everything and nothing is too much trouble. Mountbatten Grange is just superb.
18 November 2025
My Mum had been at Mountbatten Grange for 3 years living with advanced dementia when she passed away this month. The positive leadership at this care home drives a committed and caring team. Mum experienced kindness and compassion from staff at all levels, as did her family. All staff were friendly
and on the whole joyful. The care home was clean, well furnished and bright and airy and there were plenty of activities going on for residents. Her end of life care was handled beautifully and she was treated with dignity and respect. Couldn't ask of more from a care home. Thank you.
14 November 2025
Mountbatten Grange is fabulous on every level. Debbie, Claire and the whole team are all brilliant and make every element of this often painful phase of life, so much more bearable. The level of attention, care and kindness shown by everyone is unmatched. Although everyone is toally professional
throughout, there is a real sense of family and community within Mountbatten Grange. Within hours of introduction, I was greeted by name every time I visited, always offered a coffee and always time for a chat. Everyone was so keen to understand Betty's background and history it was so refreshing.
Being able to relax and know that our loved one was in the best possible hands 24/7 made a huge impact on all of us involved. I would have absolutely no hesitation recommending Mountbatten Grange to everyone and was tempted to book in myself.
06 November 2025
Mountbatten Grange put on a lovely spread for my grandma's birthday, the staff went above and beyond to make it a special day! Tania was amazing and many compliments to the catering team who made a fantastic range if sweet treats and savoury treats and the most delicious birthday cake! A lovely
staff member was also on hand to assist my grandma back to her room! Thanks for making it such a special day! As a registered healthcare professional I have had many encounters with care homes and residential facilities, the staff were fantastic and this is certainly a care home I would highly recommend!
01 November 2025
From the moment your staff reviewed my mothers' situation in hospital, to the moment she was tucked up in bed at the home, everything was carried out in a professional and timely manner. The staff showed empathy and all my questions were answered. My mother currently needs to be hand fed and the
staff are patient and caring.The facilities at the home are amazing and I hope my mother recovers enough to make use of them.
16 October 2025
Our mother has had a terrible time with hip and pelvic fractures due to falls. She has been treated with great kindness and professionalism since her arrival at Mountbatten Grange. A lovely team of dedicated people who make her comfort and care a priority.
16 October 2025
I am sure that my stay at the home has helped with my recovery and also gave my husband piece of mind because because he knew I was safely being cared for after for after my knee operation and that medication was supervised and that the correct treatment dose given to me even in the middle of of
the night when I was in pain. Lovely's lovely friendly staff who couldn't have done more to welcome my family and and myself during my 2 weeks stay.
15 October 2025
The service we have received from Mountbatten Grange has been exceptional. All staff have been very supportive to my Mum and my family at a very stressful and emotional time. They have made the very difficult decision of putting my Mum into care, worry free and have continued to be extremely
supportive whilst Mum settles in. We can not thank all staff enough for their compassion and understanding. Nothing is a problem and the staff go out of their way to accommodate as much as possible.
19 September 2025
The staff are very friendly and accommodating and nothing is too much trouble I am impressed with the care home overall plus the cafe for coffee and cake for visitors is a fantastic idea as you can feel part of the community.
18 September 2025
A short stay for my wife while I was away seemed to work well, and she seemed happy and relaxed when I picked her up.
The management and staff were very welcoming throughout the process, so thanks to all involved.
18 September 2025
Found the majority of aspects of the home first class.
18 September 2025
My mother moved to Mountbatten Grange 2 1/2 years ago, and since then her dementia has progressed significantly. A couple of months ago she was moved to the Nursing Dementia floor and, for her own safety, now requires 1-2-1 care. Throughout her residence, she has been treated with such loving care,
that it warms my heart to know she is in the best hands. She is registered blind and so my concern was that she would be left alone to live in a bubble of isolation, but the care staff seem to see who she is inside and often joke with her, so that, in her lucid moments, she smiles and seems happy. I can't ask for any more than that. This atmosphere would not be possible if it were not cascaded down from the management. I am always amazed to note that, as well as being responsible for the day-to -day running of the home, they make it their business to know the condition of each resident and can always tell me how my mother is doing that day. It is without doubt the best care home in our area.