Hinkins Close, Melbourn, Royston, SG8 6JL
View full details of Southwell CourtLovely care home. Attentive staff. My grandfather seems well settled and actually enjoying this new experience. He rates the food and the availability 24/7. Thank you for looking after him.
Wow.=, super impressed, my first visit to Southwell Court, not what I expected, having not visited a care home for many years. So welcoming, efficient, the whole place was immaculate. Well done to all.
In need of care - my father moved to Southwell Court last week. He was apprehensive, but has had a warm welcome and is very, very happy and settled. The staff are warm and friendly. And I have peace of mind knowing he is safe. Highly recommended care home.
I am delighted with the service and care provided by Suthwell Court for my mother. She has been in the Home for nearly four years now. The staff are solicitous, empathetic and genuinely have my moter's best ineterests at the ecnetre of theor service. They help her get up, wash, dress and ensure that she eats well throughout the day. Medicinal care is also first class (inlcduding calling medics and doctors where necessary). I am very grateful to Southwell court for theri care and attention to detail on behalf of my mother.
My father came for a weeks respite stay and it was a very positive experience. The staff were very kind and supportive. He felt relaxed and well cared for.
My father moved in to Southwell court, Melbourn during february 2025. He has Settled in very Well, mainly due to the amazing staff in this Lovely home. They all look after the residents So well and welcome family visitors at any time. Dad will be turning 100 in August and it is so lovely that he will be celebrating with all the lovely people in the home.
An excellent and well-run home. The staff are friendly, helpful and attentive. Couldn't ask for a better home for my friend's father.
My father was admitted to Southwell Court on February 17th 2025. He has settled in happily. The staff are amazing and take care of his every need. The activities the staff plan are brilliant. The atmosphere is comfortable and happy. Visitors are made very welcome. It is wonderful to see my 99-year-old Dad so well looked after.
This home was chosen by my mum online out of all the ones available in the area. We were very apprehensive about how Mum would settle after a few bad experiences in the past and feel so relieved that from day one Mum has not made a negative comment and remained the happy smiley Mum we know. This is a testament to the care home and all it has to offer. Excellent all around.
Southwell Court exceeded my expectations. The management and staff are always available to discuss your loved one's care. record-keeping with respect to medication is excellent. Lunchtime encourages residents to eat together, there is also a communal lounge, daily activities and generally plenty going on but also the ability to enjoy the privacy of your room. There is an informal atmosphere, great management who are very hands-on themselves, and excellent carers who are passionate and compassionate. The informal atmosphere and professional care leaves you feeling it is a real home.
My mother has physical restrictions and anxiety problems which are very demanding conditions. She has been at Southwell Court for 5 months and I have visited frequently. The management is always accessible, if you phone the call is always answered quickly with a proper response and information. The home is always open and welcoming. The carers are a team that you get to know, they are attentive to a quick response buzzer system that works very well. They are professional, kind and compassionate and I feel my mother is in a safe environment with great care.
My mother is very new to Southwell Court. However, it's very important to recognise the help and support given to me by a particular lady, she is a credit to the company. The home is a credit to the company. Early doors I know but my mum has settled so quickly and this is down to effective leadership and great team work. Thank you to all staff, well done, you are all fabulous.
The care and attention given to my poorly mum has been excellent. They also had time to explain all that was happening and what was going to happen. I also was given some comfort and support when it was needed. Very thankful.
Everything was good. The food was excellent. Would come again.
During my three-week stay, I can find no fault with staff, food, cleanliness or activities.
Found everyone approachable and helpful. Even though Dad didn't want to join in, he was always given the opportunity, and staff always kept popping in to make sure he was ok. Thank you.
Although not mixing with other residents, Dad enjoyed his chats with members of staff. We found the staff friendly and attentive.
I cannot fault the care, compassion and attention my mother and my family received. Sadly my mum's time was short, but at all stages, she was treated with dignity and respect. During her end of life and after, the staff looked after us as well as Mum. Thank you; it made a difficult and sad time as easy as it could be. Forever indebted.
In the brief time, my mother spent the last few weeks of her life, she was treated with love and care. The staff are exceptional, offering her dignity and respect. I would not hesitate to highly recommend this care home. Patients and their families are made extremely welcome and comfortable. Thank you, Southwell Court.
Dad moved to Southwell Court permanently after a short period of respite care there. He loved it. The staff are so caring and thoughtful, often going the extra mile for both Dad and for Mum when she visited. They were always welcoming and friendly and knew exactly what was happening all the time. Dad loved the activities and all that was going on. The staff managed to make what could have been a difficult time for all of us so much easier. Dad was really happy in his new home. Thank you.
Lovely care home. Attentive staff. My grandfather seems well settled and actually enjoying this new experience. He rates the food and the availability 24/7. Thank you for looking after him.
Wow.=, super impressed, my first visit to Southwell Court, not what I expected, having not visited a care home for many years. So welcoming, efficient, the whole place was immaculate. Well done to all.
In need of care - my father moved to Southwell Court last week. He was apprehensive, but has had a warm welcome and is very, very happy and settled. The staff are warm and friendly. And I have peace of mind knowing he is safe. Highly recommended care home.
I am delighted with the service and care provided by Suthwell Court for my mother. She has been in the Home for nearly four years now. The staff are solicitous, empathetic and genuinely have my moter's best ineterests at the ecnetre of theor service. They help her get up, wash, dress and ensure that she eats well throughout the day. Medicinal care is also first class (inlcduding calling medics and doctors where necessary). I am very grateful to Southwell court for theri care and attention to detail on behalf of my mother.
My father came for a weeks respite stay and it was a very positive experience. The staff were very kind and supportive. He felt relaxed and well cared for.
My father moved in to Southwell court, Melbourn during february 2025. He has Settled in very Well, mainly due to the amazing staff in this Lovely home. They all look after the residents So well and welcome family visitors at any time. Dad will be turning 100 in August and it is so lovely that he will be celebrating with all the lovely people in the home.
An excellent and well-run home. The staff are friendly, helpful and attentive. Couldn't ask for a better home for my friend's father.
My father was admitted to Southwell Court on February 17th 2025. He has settled in happily. The staff are amazing and take care of his every need. The activities the staff plan are brilliant. The atmosphere is comfortable and happy. Visitors are made very welcome. It is wonderful to see my 99-year-old Dad so well looked after.
This home was chosen by my mum online out of all the ones available in the area. We were very apprehensive about how Mum would settle after a few bad experiences in the past and feel so relieved that from day one Mum has not made a negative comment and remained the happy smiley Mum we know. This is a testament to the care home and all it has to offer. Excellent all around.
Southwell Court exceeded my expectations. The management and staff are always available to discuss your loved one's care. record-keeping with respect to medication is excellent. Lunchtime encourages residents to eat together, there is also a communal lounge, daily activities and generally plenty going on but also the ability to enjoy the privacy of your room. There is an informal atmosphere, great management who are very hands-on themselves, and excellent carers who are passionate and compassionate. The informal atmosphere and professional care leaves you feeling it is a real home.
My mother has physical restrictions and anxiety problems which are very demanding conditions. She has been at Southwell Court for 5 months and I have visited frequently. The management is always accessible, if you phone the call is always answered quickly with a proper response and information. The home is always open and welcoming. The carers are a team that you get to know, they are attentive to a quick response buzzer system that works very well. They are professional, kind and compassionate and I feel my mother is in a safe environment with great care.
My mother is very new to Southwell Court. However, it's very important to recognise the help and support given to me by a particular lady, she is a credit to the company. The home is a credit to the company. Early doors I know but my mum has settled so quickly and this is down to effective leadership and great team work. Thank you to all staff, well done, you are all fabulous.
The care and attention given to my poorly mum has been excellent. They also had time to explain all that was happening and what was going to happen. I also was given some comfort and support when it was needed. Very thankful.
Everything was good. The food was excellent. Would come again.
During my three-week stay, I can find no fault with staff, food, cleanliness or activities.
Found everyone approachable and helpful. Even though Dad didn't want to join in, he was always given the opportunity, and staff always kept popping in to make sure he was ok. Thank you.
Although not mixing with other residents, Dad enjoyed his chats with members of staff. We found the staff friendly and attentive.
I cannot fault the care, compassion and attention my mother and my family received. Sadly my mum's time was short, but at all stages, she was treated with dignity and respect. During her end of life and after, the staff looked after us as well as Mum. Thank you; it made a difficult and sad time as easy as it could be. Forever indebted.
In the brief time, my mother spent the last few weeks of her life, she was treated with love and care. The staff are exceptional, offering her dignity and respect. I would not hesitate to highly recommend this care home. Patients and their families are made extremely welcome and comfortable. Thank you, Southwell Court.
Dad moved to Southwell Court permanently after a short period of respite care there. He loved it. The staff are so caring and thoughtful, often going the extra mile for both Dad and for Mum when she visited. They were always welcoming and friendly and knew exactly what was happening all the time. Dad loved the activities and all that was going on. The staff managed to make what could have been a difficult time for all of us so much easier. Dad was really happy in his new home. Thank you.