Aintree University Hospital Site, Longmoor Lane, Fazakerley, Liverpool, L9 7JU
View Full Details of Brook ViewMy review is a general review, not pertaining to a specific date or event. My visits to mum are always met with smiles from all staff members I see. I have a good relationship with everyone and they always take time to say hello, ask after my young son, give me updates on mum and offer me a coffee! Mum is very settled at Brook View. I see how much she is well cared for - which is very reassuring for me.
When visiting my friend, I am always greeted with smiling faces from staff. It is always clean and tidy and I feel very comfortable visiting.
My dad has been in Brook View since September 2019. He has received first-class care. The home is spacious, modern and kept immaculately clean. The staff are all amazing, professional and provide the highest standard of care. It is very clear that this is a vocation for them and not just a job. The level of empathy offered, not just to my dad but to me and my family is second to none. I am extremely grateful to all staff.
The level of care my father has received at Brook View has been second to none. The home is very well equipped and furnished but it is the staff that makes all the difference. It is clear that their role is fully vocational, their empathy, understanding and exceptional level of care simply could not be matched. They are the jewel in the crown and I am so grateful and appreciative of the care they provide for my father.
This is a wonderful care home. I feel very content and very happy. The food is second to none. The staff here are so nice to me I feel so good with duty of care and the management have been so good to me. I have to say they have had my best interests at heart 100%. I feel so grateful and at peace.
My review is a general review, not pertaining to a specific date or event. My visits to mum are always met with smiles from all staff members I see. I have a good relationship with everyone and they always take time to say hello, ask after my young son, give me updates on mum and offer me a coffee! Mum is very settled at Brook View. I see how much she is well cared for - which is very reassuring for me.
When visiting my friend, I am always greeted with smiling faces from staff. It is always clean and tidy and I feel very comfortable visiting.
My dad has been in Brook View since September 2019. He has received first-class care. The home is spacious, modern and kept immaculately clean. The staff are all amazing, professional and provide the highest standard of care. It is very clear that this is a vocation for them and not just a job. The level of empathy offered, not just to my dad but to me and my family is second to none. I am extremely grateful to all staff.
The level of care my father has received at Brook View has been second to none. The home is very well equipped and furnished but it is the staff that makes all the difference. It is clear that their role is fully vocational, their empathy, understanding and exceptional level of care simply could not be matched. They are the jewel in the crown and I am so grateful and appreciative of the care they provide for my father.
This is a wonderful care home. I feel very content and very happy. The food is second to none. The staff here are so nice to me I feel so good with duty of care and the management have been so good to me. I have to say they have had my best interests at heart 100%. I feel so grateful and at peace.