After being in hospital for 9 weeks, the hospital recommended that mum move to a 24 hour nursing dementia care facility. We were distressed as a family about making this decision but knew it was in her best interests. We visited a number of nursing homes and Bothwell Castle Care Home stood out in
terms of facilities, staffing and the care they showed us as a family when having to make a tough decision.
When mum initially moved in she was extremely agitated, would not sit still for 2 minutes!! All staff have been fantastic with her, from the ancillary staff, carers, nurses, hairdressers, admin and management team.
The difference in mum over the last couple of months has been great, she is now settled, content in her surroundings and enjoys getting out to events organised by the home.
We are welcomed warmly by staff when we visit and they are always available to answer any questions or to just give us an update on how mum has been. 5 stars from me!!
14 May 2026
Excellent from the first initial enquiry, cannot recommend highly enough.
My sister and I were very stressed trying to find a suitable care home to accept mum's basic nursing needs & dementia care. Having visited 12 care homes we were loosing hope when Marion welcomed us and made the whole process
seamless. Within one week Mum was transferred from hospital and warmly welcomed by all staff. All staff from cleaning staff to senior nursing staff could not have been nicer and were very professional.
Sadly Mum only had 10 days in the care home and it was at a difficult time over Christmas, however our family was so comforted that her end of life care was handled professionally & compassionately. Not only was Mum looked after and cared for, but our whole family. We were made to feel part of the family and community at Bothwell Castle. A special thank you to Caroline & Stephanie and all staff in Castle Court. We so appreciated in the short time Mum was there all your excellent care.
07 May 2026
Mum has only been in Bothwell Castle for 3 days and already the difference in her mood, mobility is 100% different its really good to see such an improvement so quickly.
08 April 2026
Bothwell Castle staff sold a highly polished and luxurious exterior, which turned out to be a total facade.
My father stayed in Bothwell Castle Care home for a period of 8 weeks. 10 days in he had had several falls, despite numerous discussions with staff in relation to my dad's poor vision and
confusion due to his dementia. His basic needs in respect of skin care and presentation were totally ignored. He lost so much weight as he was not being supported properly at mealtimes.
My mother was assaulted when visiting, they denied the circumstances leading up to the assault.
I have never met such a spiteful, hostile and bullying culture in a care home in either my professional or personal experience.
I am a retired Social Worker.
We complained about the poor quality of care, the response, my father was asked to leave. The staff also hampered access to other care home placements. When leaving, NOT ONE staff member came to say goodbye to my beloved father.
HORRIBLE ENVIRONMENT.
27 January 2026
A wonderful, friendly and caring environment. My family were absolutely against putting my father into a care home, however we are all extremely happy and comfortable with my father's care in Bothwell castle. We have no complaints and are impressed with their weekly activities. It has given my
father a new lease of life and our family can see a great improvement in my father's well being.
15 December 2025
Mum in Bothwell Castle for two weeks respite and her first experience of a care home. Thankfully, she had glowing reports of her experience there. I spoke with her daily and although it took her a few days to adjust, mum had nothing but praise for the kind and generous staff as nothing was too much
trouble. She particularly enjoyed the comfort and security of people around her, the lovely meal choices, the decor and cleanliness and the Friday entertainment. Thank you to everyone for taking such good care of my mum, she said she would go back anytime!
14 October 2025
Cannot fault the care home in any way, from reception to activity, to care staff, to house care. Everyone is so welcoming, friendly and true.
We are all made to feel like one big family. Could not have chosen a better place for my mum to be cared for. First Class.
19 May 2025
I want to express my sincere gratitude for the exceptional care and compassion shown to my mum over the past six years. The standard of care has never faltered and continues to exceed our expectations. So many dedicated staff work tirelessly, delivering not just excellent care but doing so with
warmth, empathy, and a gentle touch. My mum has formed lovely bonds with many of the team, especially one staff member in particular, whose kindness and natural connection with her is wonderful to see. I'm always kept informed about my mum's wellbeing, which brings real peace of mind. Thank you for all that you do - your dedication and compassion make a lasting difference. Please never underestimate the value you bring to the lives of your residents.
17 April 2025
Homely accommodation with caring staff who know their people. Always welcoming and flexible. Keep relatives informed if required. It is not 'home' and has limitations based on realistic issues - but is a very good 'second best' for my mum.
10 April 2025
It's a very welcoming home, all staff are so warm and friendly - all of the time! They don't just look after my dad, they go out of their way to get to know the family too. Dad had a birthday last month and we were able to use the family dining room and the chef provided a lunch. It was a lovely
day, dad had a ball. All the staff made such a fuss of him, they al love him and he just loves them too, which for myself and my husband just proves we chose the "best" home for dad!!
04 April 2025
We as a family have been delighted by Mums care since she moved into care home.
The entire process has been made easier by the care + support of all the staff.
So happy we chose Bothwell Castle care home for Mum.
05 November 2024
On the whole, a good care home. However, extremely expensive and staffing levels, at times, not high enough. More attention needs to be paid to retention of staff. Dignity and respect are always displayed but more attention needs to be given to encouraging routine where possible and documenting
sleep patterns, fluid intake. For dementia patients/clients, more attention needs to be given to encouraging fluids when the person is unable to initiate this.
31 October 2024
I cannot express enough how grateful I am for the outstanding care my mum has received at Bothwell Castle. From the moment she arrived, the staff have been nothing short of excellent. Their genuine care and compassion have made a huge lifestyle change for my mum. The team goes above and beyond for
everyone and they are attentive, patient and always ready with a smile. My mum also receives excellent medical and emotional care. Everyone is so welcoming and they always stop to say hello and give updates. The activities are thoughtfully planned and engaging. The staff's dedication to creating a positive and homely atmosphere is evident in everything they do.
I highly recommend this care home to anyone looking for a place where their loved ones will be treated with the utmost respect and kindness. Thank you to all the wonderful staff for making such a positive impact on my mum's life!
30 October 2024
The staff are exceptional, they keep us up to date regularly on my mum's progress and well-being. They understand all of my mum's needs are a very quick to respond. The home is clean and clear of any obstruction, giving us peace of mind knowing our mum is now in a safe environment.
My mum is happy
and content and encouraged to take part in most of the activities.
30 October 2024
Feel my dad is safe and cared for. Requires encouragement to eat/drink often however staffing levels do not always allow time for this. Many staff show care and attention not only to my dad but to the whole family.
29 October 2024
My dad has been a resident within Bothwell Castle Care Home since July 2024 and I cannot thank all the care home staff for the care and attention given to Dad, especially during the first couple of months to get him settled. Staff are very professional, polite and go above and beyond. I am always
kept up to date or informed of any concerns.
29 October 2024
The home provided everything we expected and more. My father-in-law is taking a bit of time to settle in and all the staff are encouraging him to join in.
Well-run, efficient, clean and very inviting home.
No complaints whatsoever.
24 October 2024
My aunt has settled well into Bothwell Castle, having been diagnosed with dementia in April of this year. She, herself, despite her condition, is full of praise for the staff and although she still speaks of going home, is undistressed and calm. Auntie says, herself, "I've been in a few hospitals so
I know what I'm talking about!"
Thanks for taking good care of her.
18 October 2024
An excellent care home. Friendly, supportive and approachable staff. Would thoroughly recommend this care home.
16 October 2024
It is very reassuring to know that my mum is being well looked after. The staff are very kind and compassionate and I know Mum is very fond of them and feels safe. As a family, this is invaluable.
Everyone I have encountered at Bothwell Castle has been really lovely and their professionalism is
second to none.
Thank you and keep up the great work you do.
Latest Reviews for Bothwell Castle
15 May 2026
After being in hospital for 9 weeks, the hospital recommended that mum move to a 24 hour nursing dementia care facility. We were distressed as a family about making this decision but knew it was in her best interests. We visited a number of nursing homes and Bothwell Castle Care Home stood out in
terms of facilities, staffing and the care they showed us as a family when having to make a tough decision.
When mum initially moved in she was extremely agitated, would not sit still for 2 minutes!! All staff have been fantastic with her, from the ancillary staff, carers, nurses, hairdressers, admin and management team.
The difference in mum over the last couple of months has been great, she is now settled, content in her surroundings and enjoys getting out to events organised by the home.
We are welcomed warmly by staff when we visit and they are always available to answer any questions or to just give us an update on how mum has been. 5 stars from me!!
14 May 2026
Excellent from the first initial enquiry, cannot recommend highly enough.
My sister and I were very stressed trying to find a suitable care home to accept mum's basic nursing needs & dementia care. Having visited 12 care homes we were loosing hope when Marion welcomed us and made the whole process
seamless. Within one week Mum was transferred from hospital and warmly welcomed by all staff. All staff from cleaning staff to senior nursing staff could not have been nicer and were very professional.
Sadly Mum only had 10 days in the care home and it was at a difficult time over Christmas, however our family was so comforted that her end of life care was handled professionally & compassionately. Not only was Mum looked after and cared for, but our whole family. We were made to feel part of the family and community at Bothwell Castle. A special thank you to Caroline & Stephanie and all staff in Castle Court. We so appreciated in the short time Mum was there all your excellent care.
07 May 2026
Mum has only been in Bothwell Castle for 3 days and already the difference in her mood, mobility is 100% different its really good to see such an improvement so quickly.
08 April 2026
Bothwell Castle staff sold a highly polished and luxurious exterior, which turned out to be a total facade.
My father stayed in Bothwell Castle Care home for a period of 8 weeks. 10 days in he had had several falls, despite numerous discussions with staff in relation to my dad's poor vision and
confusion due to his dementia. His basic needs in respect of skin care and presentation were totally ignored. He lost so much weight as he was not being supported properly at mealtimes.
My mother was assaulted when visiting, they denied the circumstances leading up to the assault.
I have never met such a spiteful, hostile and bullying culture in a care home in either my professional or personal experience.
I am a retired Social Worker.
We complained about the poor quality of care, the response, my father was asked to leave. The staff also hampered access to other care home placements. When leaving, NOT ONE staff member came to say goodbye to my beloved father.
HORRIBLE ENVIRONMENT.
27 January 2026
A wonderful, friendly and caring environment. My family were absolutely against putting my father into a care home, however we are all extremely happy and comfortable with my father's care in Bothwell castle. We have no complaints and are impressed with their weekly activities. It has given my
father a new lease of life and our family can see a great improvement in my father's well being.
15 December 2025
Mum in Bothwell Castle for two weeks respite and her first experience of a care home. Thankfully, she had glowing reports of her experience there. I spoke with her daily and although it took her a few days to adjust, mum had nothing but praise for the kind and generous staff as nothing was too much
trouble. She particularly enjoyed the comfort and security of people around her, the lovely meal choices, the decor and cleanliness and the Friday entertainment. Thank you to everyone for taking such good care of my mum, she said she would go back anytime!
14 October 2025
Cannot fault the care home in any way, from reception to activity, to care staff, to house care. Everyone is so welcoming, friendly and true.
We are all made to feel like one big family. Could not have chosen a better place for my mum to be cared for. First Class.
19 May 2025
I want to express my sincere gratitude for the exceptional care and compassion shown to my mum over the past six years. The standard of care has never faltered and continues to exceed our expectations. So many dedicated staff work tirelessly, delivering not just excellent care but doing so with
warmth, empathy, and a gentle touch. My mum has formed lovely bonds with many of the team, especially one staff member in particular, whose kindness and natural connection with her is wonderful to see. I'm always kept informed about my mum's wellbeing, which brings real peace of mind. Thank you for all that you do - your dedication and compassion make a lasting difference. Please never underestimate the value you bring to the lives of your residents.
17 April 2025
Homely accommodation with caring staff who know their people. Always welcoming and flexible. Keep relatives informed if required. It is not 'home' and has limitations based on realistic issues - but is a very good 'second best' for my mum.
10 April 2025
It's a very welcoming home, all staff are so warm and friendly - all of the time! They don't just look after my dad, they go out of their way to get to know the family too. Dad had a birthday last month and we were able to use the family dining room and the chef provided a lunch. It was a lovely
day, dad had a ball. All the staff made such a fuss of him, they al love him and he just loves them too, which for myself and my husband just proves we chose the "best" home for dad!!
04 April 2025
We as a family have been delighted by Mums care since she moved into care home.
The entire process has been made easier by the care + support of all the staff.
So happy we chose Bothwell Castle care home for Mum.
05 November 2024
On the whole, a good care home. However, extremely expensive and staffing levels, at times, not high enough. More attention needs to be paid to retention of staff. Dignity and respect are always displayed but more attention needs to be given to encouraging routine where possible and documenting
sleep patterns, fluid intake. For dementia patients/clients, more attention needs to be given to encouraging fluids when the person is unable to initiate this.
31 October 2024
I cannot express enough how grateful I am for the outstanding care my mum has received at Bothwell Castle. From the moment she arrived, the staff have been nothing short of excellent. Their genuine care and compassion have made a huge lifestyle change for my mum. The team goes above and beyond for
everyone and they are attentive, patient and always ready with a smile. My mum also receives excellent medical and emotional care. Everyone is so welcoming and they always stop to say hello and give updates. The activities are thoughtfully planned and engaging. The staff's dedication to creating a positive and homely atmosphere is evident in everything they do.
I highly recommend this care home to anyone looking for a place where their loved ones will be treated with the utmost respect and kindness. Thank you to all the wonderful staff for making such a positive impact on my mum's life!
30 October 2024
The staff are exceptional, they keep us up to date regularly on my mum's progress and well-being. They understand all of my mum's needs are a very quick to respond. The home is clean and clear of any obstruction, giving us peace of mind knowing our mum is now in a safe environment.
My mum is happy
and content and encouraged to take part in most of the activities.
30 October 2024
Feel my dad is safe and cared for. Requires encouragement to eat/drink often however staffing levels do not always allow time for this. Many staff show care and attention not only to my dad but to the whole family.
29 October 2024
My dad has been a resident within Bothwell Castle Care Home since July 2024 and I cannot thank all the care home staff for the care and attention given to Dad, especially during the first couple of months to get him settled. Staff are very professional, polite and go above and beyond. I am always
kept up to date or informed of any concerns.
29 October 2024
The home provided everything we expected and more. My father-in-law is taking a bit of time to settle in and all the staff are encouraging him to join in.
Well-run, efficient, clean and very inviting home.
No complaints whatsoever.
24 October 2024
My aunt has settled well into Bothwell Castle, having been diagnosed with dementia in April of this year. She, herself, despite her condition, is full of praise for the staff and although she still speaks of going home, is undistressed and calm. Auntie says, herself, "I've been in a few hospitals so
I know what I'm talking about!"
Thanks for taking good care of her.
18 October 2024
An excellent care home. Friendly, supportive and approachable staff. Would thoroughly recommend this care home.
16 October 2024
It is very reassuring to know that my mum is being well looked after. The staff are very kind and compassionate and I know Mum is very fond of them and feels safe. As a family, this is invaluable.
Everyone I have encountered at Bothwell Castle has been really lovely and their professionalism is
second to none.
Thank you and keep up the great work you do.