Submit a Review for Cramond Residence
49 Cramond Road North, Cramond, Edinburgh, EH4 6NQ
View full details of Cramond ResidenceLatest Reviews for Cramond Residence
22 January 2026
The room was comfortable and well lit, and the bathroom well appointed.
The staff was friendly and attentive, and all knew my name.
Meals were varied and above average in quality.
At mealtimes in the dining room there were sometime interesting conversations about Scotland in general and
individual experiences.
The "lifestyle program" was entertaining and not too crowded.
12 January 2026
As all four of my immediate family were flying out to Barcelona to spend Christmas with my eldest niece, I decided that, rather than have them worrying about me and me worrying about myself, I would seek two weeks respite care at the Cramond Residence. Having driven past this building many times and
admired its design I was curious to experience the inside.
I am a wheelchair user suffering from the late effect of polio. After a through tour of the home conducted by the manager,. myself and my sister and brother in law were most impressed and I secured a room for the Christmas holiday.
My residence was a marvellous experience. The staff were nothing short of brilliant. Wheelchair accessibility was excellent. The kitchen produced fantastic meals to a very varied menu. Alcohol was provided, so seeing it was Christmas I had a glass of wine with every meal.
The Cramond Residence is at the top end of care home market and is not inexpensive, but in my opinion worth every penny.
09 January 2026
My uncle of 98 years old needed respite care after a hospital stay. It was an urgent admission as my uncle was unable to go home. The staff helped us immediately with the admission and in 5 days my uncle moved to Cramond Residence. The staff are great. They are very caring and supportive of my
uncle and me. As I'm living abroad it's a pleasure to read the progress reports on the app twice a day. Communication is very good, any concerns are addressed immediately. The staff is very warm and welcoming, also for me as a relative. My uncle sees the physiotherapist multiple times a week to help him improve his simple dayly movement around the residence. The catering is excellent. The staff really look to the individual behind the eldery person and tries to comfort him with long talks about his family, former worklife and interests. They take him on activities that suit him. I hope I'll find I place like this when I'm old.
11 December 2025
My mother had sepsis following a knee replacement and spent 6 weeks in hospital receiving treatment.
Cramond was the bridge that we needed for her rehabilitation and to assist with her recovery between being discharged from hospital and returning home.
The ENTIRE team at Cramond are exceptional
from the cleaners to the senior nurses. I would have no hesitation in recommending the Residence for anyone looking for a care facility. The family are made to feel at home as well as the residents.
03 November 2025
Cramond Residence was a life saver for us after we needed to find someone urgently for my mother-in-law to have post-operative care, following an accident on a holiday in Scotland. They were incredibly quick to respond to our enquiry and as the only private care home in Edinburgh they could not have
been more helpful.
My mother in law received excellent care and most importantly frequent physio which meant she was able to up and about far quicker than in usual circumstances.
I would recommend Cramond to anyone looking for exceptional care, comfort and rehabilitation for their elderly relative in Edinburgh.
24 September 2025
All the staff are very caring and professional, and everyone I have interacted with are efficient, knowledgeable and understanding. My mum has settled in and has responded well to the food, activities and physiotherapy.
11 July 2025
The pre-admission support was excellent. An urgent admission was required as my relative was in hospital and unable to go home. Admission was excellent. Staff were very supportive of my relative and me.
Cramond undertook all organising and naming of clothing with great care and attention to
detail.
Any concerns were addressed immediately and feedback was provided in detail by email. Communication is very good, by phone, email or by the App and a second App. The daily progress reports are what I find most helpful. The staff take a great pride in what they do and are always professional and very pleasant. I feel I can trust them to take good care of my relative. They provide ongoing support to my relative and me. Visitors are welcomed and reassured. The activities are fun, enjoyable, stimulating and well planned. The overall atmosphere is very good.
07 July 2025
Dad has been in Cramond for around 12 weeks now, having made the huge decision that he could no longer live independently. What's more he moved a few hundred miles in the process, so the importance of how he was welcomed into the Residence can't be over-estimated. All of the staff, without
exception, have been incredible, initially helping with the transition and then ensuring that all of his needs are met and that he is entertained everyday. With a bit of encouragement he has joined more classes and activities than he had done in years! He loves the fresh air, so makes the most of the wonderful garden and its walkway and he makes regular use of the Club Room for big TV events - he likes his sport. Cramond certainly has all the facilities, but above all it's his interaction with the excellent staff, who are so attentive and caring, that sets it apart.
04 July 2025
My Mother came to Cramond at the end of May. I was worried with her dementia that she would be confused and want to go home, even though she doesn't really understand any more what 'home' means. However she seems to have settled in extremely well. The staff have been amazing and the facilities
are second to none. All the worry of Mum's care has been taken from our shoulders and the feeling that she is being well cared for has been a huge sense of relief for us.
04 July 2025
My Dad has MND and was in the Cramond Residence for a 6 week respite stay. He was looked after brilliantly and the staff were all extremely kind, professional and attentive. Would highly recommend.
04 July 2025
My 96 year old mother moved to Cramond Residence in May 2025 from Leeds. It was a huge life event for her and required careful planning. The manager understood our situation and was helpful and flexible in making plans. A room was reserved for her in advance and communications were good.
Since her
arrival, my mother has been treated with kindness, care and respect at all times. The staff have gone out of their way to make her feel at home, encouraging her to join in with activities when she feels able. She has commented on what a happy place Cramond Residence feels, from her point of view, and she enjoys chatting with other residents at mealtimes. The food is excellent and she has gained weight in the first few weeks . The nursing staff are proactive in contacting GPs about any medical needs and she has received excellent medical care (without my involvement). Her room is spacious and clean and the grounds provide an outdoor space for short walks. Highly recommended.
24 April 2025
I recently spent a week at Cramond Residence. When my husband died I was faced with making decisions and feeling low. I so enjoyed my week. I had a lovely spacious room. The food was fabulous and so much kindness was shown to me. I felt at home. I will be back.
11 April 2025
In any organisation, it is the top that determines the culture of the entire operation. The manager here is second to none and the ethos of the place fills down to the lowest staff member.
Everyone in the Cramond Residence is focused on being the best.
07 April 2025
I spent two weeks at Cramond Residence for rehabilitation after hip replacement surgery. My stay there enabled me to recover quickly. I was picked up from the hospital after my surgery, and was taken home after my stay at Cramond. The care from all staff was exceptional and it was reassuring to
have nursing staff and physios there as well as care staff. I was really well looked after with professionalism friendliness and kindness. I have been very moved by my stay, and thank everyone. I could not have recovered so quickly without you all. The food was also great (compliments to the chefs and catering staff), as was my rainforest shower with a seat in my accessible bathroom. Cramond Residence is divided up into several corridors with their own lounges - the spaces are intimate and familiar with lovely decor. There is also a great cafe for residents and visitors. I would definitely consider returning to Cramond Residence when I get my other hip replaced in a year or so!
17 March 2025
In early February my wife (90) and I (91) had a fortnight's respite care break in Cramond Residences to rest and recharge our batteries. They have us this and we were very pleased by how well they looked after us.
The caring and nursing staff were extremely attentive and took a real interest in
us, even though we were only short-term residents. The rooms were quite large and well-furnished, with very good beds. There was a comfortable lounge nearby, where we had our meals. There were other lounges too, and a very pleasant garden.
However, not all was perfect -
-The shower controls were stiff and difficult to move.
-Switches for bedside lamps could only be comfortably reached by getting out of bed.
- My wife has arthritic hands and found the button on the call bracelet very difficult to operate.
-Little things spoiled some of the breakfasts - everything was brought at the same time which meant that by the time you had eaten cereal, hot courses and drinks had gone cold.
These criticisms do not outweigh the overall very good standards of Cramond Residences. We benefitted greatly from our stay and are very grateful to all with whom we had dealings.
29 January 2025
I came in after a fall - to recuperate. I am sole carer for my husband, so he came with me. We have been treated excellently, kindly and gently. This is a superb care home. I had my 92nd birthday here and they put on a cake and celebration for my family and myself.
27 January 2025
Cramond Residence was first class. My 85 year old husband spent three weeks in Cramond following a broken hip and hip replacement. He had excellent care and lots of physio. All the staff were so kind and caring and one staff member in particular headed up a wonderful team. The food was excellent.
Nothing was too much trouble.
Highly recommended.
24 January 2025
Five star care, in a five star residence, my mum often thought she was staying in a hotel!
All the staff went above and beyond to make my mum feel special, and she forged many close bonds, which felt like a family. Everyone, including all the background staff, would stop by for a chat.
The care
home has many different areas for people to use with homely lounges to meet up with family or other residents. These are maintained to a very high standard with quality furnishing, and make welcoming spaces for friends and family to meet.
The ground floor has a cafe area with endless supplies of hot drinks and irresistible home baked cakes!
When my mum passed last December, the compassion and sensitivity of care helped through an extremely difficult time.
The attention to care, for both the resident and family is faultless and I highly recommend to anyone considering Cramond Residencefor short or long term stays, my mum having resided there for just over two years.
24 January 2025
I found in Cramond Residence the perfect environment for post-operative convalescence. The staff were kind, friendly and attentive. My room, all facilities and catering were of the highest quality.
17 January 2025
My dad moved to Cramond Residence on 9 October 2024. We have been so impressed from the very beginning by the excellent level of care provided to dad, by the kindness and understanding shown to him, and also to us, by all the members of staff on every level. Dad's room is beautiful and the residence
in general is just lovely - lots of little sitting rooms, dining rooms, conservatory and garden. I would have no hesitation at all in recommending Cramond Residence to anyone looking for the best possible long-term care for their loved ones.
Latest Reviews for Cramond Residence
22 January 2026
The room was comfortable and well lit, and the bathroom well appointed.
The staff was friendly and attentive, and all knew my name.
Meals were varied and above average in quality.
At mealtimes in the dining room there were sometime interesting conversations about Scotland in general and
individual experiences.
The "lifestyle program" was entertaining and not too crowded.
12 January 2026
As all four of my immediate family were flying out to Barcelona to spend Christmas with my eldest niece, I decided that, rather than have them worrying about me and me worrying about myself, I would seek two weeks respite care at the Cramond Residence. Having driven past this building many times and
admired its design I was curious to experience the inside.
I am a wheelchair user suffering from the late effect of polio. After a through tour of the home conducted by the manager,. myself and my sister and brother in law were most impressed and I secured a room for the Christmas holiday.
My residence was a marvellous experience. The staff were nothing short of brilliant. Wheelchair accessibility was excellent. The kitchen produced fantastic meals to a very varied menu. Alcohol was provided, so seeing it was Christmas I had a glass of wine with every meal.
The Cramond Residence is at the top end of care home market and is not inexpensive, but in my opinion worth every penny.
09 January 2026
My uncle of 98 years old needed respite care after a hospital stay. It was an urgent admission as my uncle was unable to go home. The staff helped us immediately with the admission and in 5 days my uncle moved to Cramond Residence. The staff are great. They are very caring and supportive of my
uncle and me. As I'm living abroad it's a pleasure to read the progress reports on the app twice a day. Communication is very good, any concerns are addressed immediately. The staff is very warm and welcoming, also for me as a relative. My uncle sees the physiotherapist multiple times a week to help him improve his simple dayly movement around the residence. The catering is excellent. The staff really look to the individual behind the eldery person and tries to comfort him with long talks about his family, former worklife and interests. They take him on activities that suit him. I hope I'll find I place like this when I'm old.
11 December 2025
My mother had sepsis following a knee replacement and spent 6 weeks in hospital receiving treatment.
Cramond was the bridge that we needed for her rehabilitation and to assist with her recovery between being discharged from hospital and returning home.
The ENTIRE team at Cramond are exceptional
from the cleaners to the senior nurses. I would have no hesitation in recommending the Residence for anyone looking for a care facility. The family are made to feel at home as well as the residents.
03 November 2025
Cramond Residence was a life saver for us after we needed to find someone urgently for my mother-in-law to have post-operative care, following an accident on a holiday in Scotland. They were incredibly quick to respond to our enquiry and as the only private care home in Edinburgh they could not have
been more helpful.
My mother in law received excellent care and most importantly frequent physio which meant she was able to up and about far quicker than in usual circumstances.
I would recommend Cramond to anyone looking for exceptional care, comfort and rehabilitation for their elderly relative in Edinburgh.
24 September 2025
All the staff are very caring and professional, and everyone I have interacted with are efficient, knowledgeable and understanding. My mum has settled in and has responded well to the food, activities and physiotherapy.
11 July 2025
The pre-admission support was excellent. An urgent admission was required as my relative was in hospital and unable to go home. Admission was excellent. Staff were very supportive of my relative and me.
Cramond undertook all organising and naming of clothing with great care and attention to
detail.
Any concerns were addressed immediately and feedback was provided in detail by email. Communication is very good, by phone, email or by the App and a second App. The daily progress reports are what I find most helpful. The staff take a great pride in what they do and are always professional and very pleasant. I feel I can trust them to take good care of my relative. They provide ongoing support to my relative and me. Visitors are welcomed and reassured. The activities are fun, enjoyable, stimulating and well planned. The overall atmosphere is very good.
07 July 2025
Dad has been in Cramond for around 12 weeks now, having made the huge decision that he could no longer live independently. What's more he moved a few hundred miles in the process, so the importance of how he was welcomed into the Residence can't be over-estimated. All of the staff, without
exception, have been incredible, initially helping with the transition and then ensuring that all of his needs are met and that he is entertained everyday. With a bit of encouragement he has joined more classes and activities than he had done in years! He loves the fresh air, so makes the most of the wonderful garden and its walkway and he makes regular use of the Club Room for big TV events - he likes his sport. Cramond certainly has all the facilities, but above all it's his interaction with the excellent staff, who are so attentive and caring, that sets it apart.
04 July 2025
My Mother came to Cramond at the end of May. I was worried with her dementia that she would be confused and want to go home, even though she doesn't really understand any more what 'home' means. However she seems to have settled in extremely well. The staff have been amazing and the facilities
are second to none. All the worry of Mum's care has been taken from our shoulders and the feeling that she is being well cared for has been a huge sense of relief for us.
04 July 2025
My Dad has MND and was in the Cramond Residence for a 6 week respite stay. He was looked after brilliantly and the staff were all extremely kind, professional and attentive. Would highly recommend.
04 July 2025
My 96 year old mother moved to Cramond Residence in May 2025 from Leeds. It was a huge life event for her and required careful planning. The manager understood our situation and was helpful and flexible in making plans. A room was reserved for her in advance and communications were good.
Since her
arrival, my mother has been treated with kindness, care and respect at all times. The staff have gone out of their way to make her feel at home, encouraging her to join in with activities when she feels able. She has commented on what a happy place Cramond Residence feels, from her point of view, and she enjoys chatting with other residents at mealtimes. The food is excellent and she has gained weight in the first few weeks . The nursing staff are proactive in contacting GPs about any medical needs and she has received excellent medical care (without my involvement). Her room is spacious and clean and the grounds provide an outdoor space for short walks. Highly recommended.
24 April 2025
I recently spent a week at Cramond Residence. When my husband died I was faced with making decisions and feeling low. I so enjoyed my week. I had a lovely spacious room. The food was fabulous and so much kindness was shown to me. I felt at home. I will be back.
11 April 2025
In any organisation, it is the top that determines the culture of the entire operation. The manager here is second to none and the ethos of the place fills down to the lowest staff member.
Everyone in the Cramond Residence is focused on being the best.
07 April 2025
I spent two weeks at Cramond Residence for rehabilitation after hip replacement surgery. My stay there enabled me to recover quickly. I was picked up from the hospital after my surgery, and was taken home after my stay at Cramond. The care from all staff was exceptional and it was reassuring to
have nursing staff and physios there as well as care staff. I was really well looked after with professionalism friendliness and kindness. I have been very moved by my stay, and thank everyone. I could not have recovered so quickly without you all. The food was also great (compliments to the chefs and catering staff), as was my rainforest shower with a seat in my accessible bathroom. Cramond Residence is divided up into several corridors with their own lounges - the spaces are intimate and familiar with lovely decor. There is also a great cafe for residents and visitors. I would definitely consider returning to Cramond Residence when I get my other hip replaced in a year or so!
17 March 2025
In early February my wife (90) and I (91) had a fortnight's respite care break in Cramond Residences to rest and recharge our batteries. They have us this and we were very pleased by how well they looked after us.
The caring and nursing staff were extremely attentive and took a real interest in
us, even though we were only short-term residents. The rooms were quite large and well-furnished, with very good beds. There was a comfortable lounge nearby, where we had our meals. There were other lounges too, and a very pleasant garden.
However, not all was perfect -
-The shower controls were stiff and difficult to move.
-Switches for bedside lamps could only be comfortably reached by getting out of bed.
- My wife has arthritic hands and found the button on the call bracelet very difficult to operate.
-Little things spoiled some of the breakfasts - everything was brought at the same time which meant that by the time you had eaten cereal, hot courses and drinks had gone cold.
These criticisms do not outweigh the overall very good standards of Cramond Residences. We benefitted greatly from our stay and are very grateful to all with whom we had dealings.
29 January 2025
I came in after a fall - to recuperate. I am sole carer for my husband, so he came with me. We have been treated excellently, kindly and gently. This is a superb care home. I had my 92nd birthday here and they put on a cake and celebration for my family and myself.
27 January 2025
Cramond Residence was first class. My 85 year old husband spent three weeks in Cramond following a broken hip and hip replacement. He had excellent care and lots of physio. All the staff were so kind and caring and one staff member in particular headed up a wonderful team. The food was excellent.
Nothing was too much trouble.
Highly recommended.
24 January 2025
Five star care, in a five star residence, my mum often thought she was staying in a hotel!
All the staff went above and beyond to make my mum feel special, and she forged many close bonds, which felt like a family. Everyone, including all the background staff, would stop by for a chat.
The care
home has many different areas for people to use with homely lounges to meet up with family or other residents. These are maintained to a very high standard with quality furnishing, and make welcoming spaces for friends and family to meet.
The ground floor has a cafe area with endless supplies of hot drinks and irresistible home baked cakes!
When my mum passed last December, the compassion and sensitivity of care helped through an extremely difficult time.
The attention to care, for both the resident and family is faultless and I highly recommend to anyone considering Cramond Residencefor short or long term stays, my mum having resided there for just over two years.
24 January 2025
I found in Cramond Residence the perfect environment for post-operative convalescence. The staff were kind, friendly and attentive. My room, all facilities and catering were of the highest quality.
17 January 2025
My dad moved to Cramond Residence on 9 October 2024. We have been so impressed from the very beginning by the excellent level of care provided to dad, by the kindness and understanding shown to him, and also to us, by all the members of staff on every level. Dad's room is beautiful and the residence
in general is just lovely - lots of little sitting rooms, dining rooms, conservatory and garden. I would have no hesitation at all in recommending Cramond Residence to anyone looking for the best possible long-term care for their loved ones.