The residence and staff are first classJane M(Daughter of Resident/Service User)
home baking is hard to resistRos L(Daughter of Resident/Service User)
The residence and staff are first classJane M(Daughter of Resident/Service User)
home baking is hard to resistRos L(Daughter of Resident/Service User)
Cramond Residence is located in the tranquil village of Cramond.
Opened in 2018, this established care home can accommodate up to 74 older people in luxurious and comfortable surroundings.
It offers the finest standards of care for older people including nursing, respite, dementia care and post operative rehabilitation. Health professionals work with residents, families and carers to thoroughly assess individual needs and prepare a bespoke care plan to promote physical...
Cramond Residence is located in the tranquil village of Cramond.
Opened in 2018, this established care home can accommodate up to 74 older people in luxurious and comfortable surroundings.
It offers the finest standards of care for older people including nursing, respite, dementia care and post operative rehabilitation. Health professionals work with residents, families and carers to thoroughly assess individual needs and prepare a bespoke care plan to promote physical and mental wellbeing and independence.
This may include physiotherapy, specialist dementia care, wound management, activities or a nutritional and balanced eating plan.
The home is comprised of nine separate houses each of which with eight or nine en-suite bedrooms, shared lounges, dining rooms and activity rooms. The home also has a fine dining room where families can hold celebrations such as an anniversary, birthday or simply just a family get together.
The houses are designed and themed after well-known areas in Edinburgh.
There is also a hair and beauty salon, cinema, library, physiotherapy area and a delightful reception area with coffee and snacks available.
The home has a wide range of activities on offer to support people to have the happiest, active and fulfilling lives. High quality, seasonal food is freshly prepared by two chefs to be nutritionally balanced and to cater for all tastes and dietary requirements.
Offering a warm homely atmosphere, friends, families and loved ones are always welcome to enjoy quality time together.
Please contact Richard Annan at Cramond Residence in order to discuss current availability.
The price(s) shown are provided by the care home. Contact Cramond Residence for full pricing details and T&Cs.
Contact Cramond Residence to confirm what's included and get a personalised quote:
Cramond Residence has a Review Score of 9.9 (9.920) out of 10, based on 31 reviews in the last 2 years.
Over all time Cramond Residence has 119 reviews.
My mum received fantastic care from Cramond. Lovely carers and a very well managed home. The home and garden are beautiful and she settled very quickly. Nothing was too much trouble. Mum spoke highly of the meals too. Just one minor complaint, I think she could have been taken out more on trips but...
My mum received fantastic care from Cramond. Lovely carers and a very well managed home. The home and garden are beautiful and she settled very quickly. Nothing was too much trouble. Mum spoke highly of the meals too. Just one minor complaint, I think she could have been taken out more on trips but otherwise I would thoroughly recommend .
Thank you very much for taking the time to leave such a positive review and for your kind comments about our team, care, facilities and management. We are delighted to hear that your mum settled in quickly and enjoyed her experience at Cramond Residence. Your feedback will be shared with the team,...
Thank you very much for taking the time to leave such a positive review and for your kind comments about our team, care, facilities and management. We are delighted to hear that your mum settled in quickly and enjoyed her experience at Cramond Residence. Your feedback will be shared with the team, who will be thrilled to know their hard work has made such a positive difference.Thank you again for your recommendation and for trusting us with your mum's care. We wish you and your family all the very best.
My family booked me into Cramond following a 4wks stay in hospital following a small bowel resection. Had a few complications and in need of some TLC. Cramond staff put me onto the "Road to recovery" Quickly sorted out my bowel problems, helped me shower, made sure I had sufficient food & drink....
My family booked me into Cramond following a 4wks stay in hospital following a small bowel resection. Had a few complications and in need of some TLC. Cramond staff put me onto the "Road to recovery" Quickly sorted out my bowel problems, helped me shower, made sure I had sufficient food & drink. The physio was excellent, and was able to swap my zimmer for a stick. The food was excellent, the staff friendly and professional. I thoroughly enjoyed my stay at Cramond Residence and have no hesitation in recommending them.
Recovering after surgery can be a challenging and uncertain time, so we are delighted to hear that your stay at Cramond Residence helped you regain both your strength and confidence. Supporting people through recovery...
Thank you for sharing your experience with us and for your kind recommendation.We wish you continued health and happiness and are grateful that you chose Cramond Residence during your recovery.
My dad recently spent seven weeks at Cramond Residence for respite care after a hospital stay and severe back pain. From our first enquiry to the day he left, the level of care was exceptional. The staff team are outstanding and you can see how happy they are in their roles, which speaks volumes...
The nursing and care team consistently went the extra mile, and the physiotherapists from Balanced helped him regain strength and confidence. The home is beautiful, with modern rooms, excellent food, lovely lounges and stunning gardens where we enjoyed time together. My dad met so many wonderful staff and residents that he was sad to leave, and we are deeply grateful for the care that helped him return to independent living. I would highly recommend Cramond Residence for a loved one.
It is wonderful to know that our team's kindness,...
Thank you, Wendy, for taking the time to share such a thoughtful and detailed review of your father's stay at Cramond Residence. We are truly delighted to hear that he had such a positive experience with us during his seven weeks of respite care.Thank you again for your recommendation and for entrusting us with your father's care.
The rooms are lovely, the facilities excellent, there are activities to suit every interest, and the food is top...
We are so glad we chose Cramond Residence for our Mum.
We are truly grateful for your kind words and for entrusting us with your mum's care over the past 3.5 years. It means a great deal to hear that she was treated with respect, compassion and dignity,...
Thank you so much, Katharine, for taking the time to share such a thoughtful and heartfelt review.Thank you once again for your generous feedback and for choosing Cramond Residence. It has been a privilege to care for your mum, and we wish you and your family all the very best.
At mealtimes in the dining room there were sometime interesting conversations about Scotland in general and...
The "lifestyle program" was entertaining and not too crowded.
It's especially pleasing to know that our team made you feel...
Thank you for taking the time to share such a thoughtful review. We're delighted to hear that you found your room comfortable and well lit, enjoyed the well-appointed bathroom, and appreciated the variety and quality of our meals.We truly appreciate your kind feedback.
As all four of my immediate family were flying out to Barcelona to spend Christmas with my eldest niece, I decided that, rather than have them worrying about me and me worrying about myself, I would seek two weeks respite care at the Cramond Residence. Having driven past this building many times...
The Cramond Residence is at the top end of care home market and is not inexpensive, but in my opinion worth every penny.
Thank you so much for taking the time to share your experience of your Christmas respite stay at Cramond Residence. We are truly delighted to hear that your time with us was such a positive and enjoyable one.
It means a great deal to us to know that you felt reassured, comfortable, and well...
Thank you so much for taking the time to share your experience of your Christmas respite stay at Cramond Residence. We are truly delighted to hear that your time with us was such a positive and enjoyable one.
It means a great deal to us to know that you felt reassured, comfortable, and well supported during your stay, particularly over the festive period. Your kind words about our staff, wheelchair accessibility, and dining experience will be shared with the whole team, who will be very proud to know their efforts made such a difference.
We are especially pleased that you were able to relax and enjoy Christmas with us, including our seasonal meals and celebrations. Providing a safe, welcoming, and high-quality environment for all our residents and respite guests is always our priority.
Thank you once again for your thoughtful feedback and recommendation. We hope to welcome you back to Cramond Residence in the future.
My uncle of 98 years old needed respite care after a hospital stay. It was an urgent admission as my uncle was unable to go home. The staff helped us immediately with the admission and in 5 days my uncle moved to Cramond Residence. The staff are great. They are very caring and supportive of my...
My uncle of 98 years old needed respite care after a hospital stay. It was an urgent admission as my uncle was unable to go home. The staff helped us immediately with the admission and in 5 days my uncle moved to Cramond Residence. The staff are great. They are very caring and supportive of my uncle and me. As I'm living abroad it's a pleasure to read the progress reports on the app twice a day. Communication is very good, any concerns are addressed immediately. The staff is very warm and welcoming, also for me as a relative. My uncle sees the physiotherapist multiple times a week to help him improve his simple dayly movement around the residence. The catering is excellent. The staff really look to the individual behind the eldery person and tries to comfort him with long talks about his family, former worklife and interests. They take him on activities that suit him. I hope I'll find I place like this when I'm old.
Thank you so much for taking the time to share such a thoughtful and kind review. We are delighted to hear that your uncle's transition to Cramond Residence was smooth and that you felt supported during what was an urgent and challenging time.
It means a great deal to our team to know that the...
Thank you so much for taking the time to share such a thoughtful and kind review. We are delighted to hear that your uncle's transition to Cramond Residence was smooth and that you felt supported during what was an urgent and challenging time.
It means a great deal to our team to know that the care, communication, and person-centred approach have brought you reassurance, especially while you are living abroad. Keeping families informed and involved is very important to us, and we're pleased the app and regular updates have provided you with peace of mind.
Your kind words about our staff, physiotherapy support, catering, and activities will be shared with the whole team, who take great pride in getting to know each resident as an individual and supporting what matters most to them.
Thank you again for your trust and for such encouraging feedback. It has been a pleasure caring for your uncle and welcoming you as part of our extended Cramond family
The ENTIRE team at Cramond are...
The ENTIRE team at Cramond are exceptional from the cleaners to the senior nurses. I would have no hesitation in recommending the Residence for anyone looking for a care facility. The family are made to feel at home as well as the residents.
Your kind words mean a great deal to our entire team from...
Thank you so much for taking the time to share your mother's journey and your experience with us. We are truly delighted to hear that Cramond could provide the support and rehabilitation she needed after such a challenging time in hospital.We wish your mother continued strength in her recovery and are grateful to have been part of her rehabilitation. Thank you again for your heartfelt recommendation.
Cramond Residence was a life saver for us after we needed to find someone urgently for my mother-in-law to have post-operative care, following an accident on a holiday in Scotland. They were incredibly quick to respond to our enquiry and as the only private care home in Edinburgh they could not...
I would recommend Cramond to anyone looking for exceptional care, comfort and rehabilitation for their elderly relative in Edinburgh.
Thank you so much for your kind words and thoughtful recommendation. We're delighted to hear that your mother-in-law had such a positive experience during her recovery with us. Our team works hard to provide responsive, person-centred care and tailored rehabilitation to support each resident's...
Thank you so much for your kind words and thoughtful recommendation. We're delighted to hear that your mother-in-law had such a positive experience during her recovery with us. Our team works hard to provide responsive, person-centred care and tailored rehabilitation to support each resident's recovery and well-being. It's wonderful to know that the physiotherapy and care she received helped her get back on her feet so quickly. We truly appreciate your feedback and wish your family all the very best.
All the staff are very caring and professional, and everyone I have interacted with are efficient, knowledgeable and understanding. My mum has settled in and has responded well to the food, activities and physiotherapy.
All the staff are very caring and professional, and everyone I have interacted with are efficient, knowledgeable and understanding. My mum has settled in and has responded well to the food, activities and physiotherapy.
Thank you so much for your kind words. We're truly glad to hear that your mum has settled in well and is benefiting from the food, activities, and physiotherapy. It's wonderful to know that our team's care and professionalism have made a positive impact. We're committed to providing a supportive and welcoming environment, and your feedback means a great deal to us.
Cramond undertook all organising and naming of clothing with great care and attention to...
Any concerns were addressed immediately and feedback was provided in detail by email. Communication is very good, by phone, email or by the App and a second App. The daily progress reports are what I find most helpful. The staff take a great pride in what they do and are always professional and very pleasant. I feel I can trust them to take good care of my relative. They provide ongoing support to my relative and me. Visitors are welcomed and reassured. The activities are fun, enjoyable, stimulating and well planned. The overall atmosphere is very good.
Thank you so much for your thoughtful and detailed review. We're truly grateful for your kind words and are delighted to hear that you had such a positive experience with our team at Cramond.It's reassuring to know that our pre-admission support helped during a difficult time, and that your...
Thank you so much for your thoughtful and detailed review. We're truly grateful for your kind words and are delighted to hear that you had such a positive experience with our team at Cramond.It's reassuring to know that our pre-admission support helped during a difficult time, and that your relative felt well cared for from the start. We're especially pleased that you've found our communication, daily updates, and activities helpful and reassuring - these are all areas we prioritise to ensure families feel informed and supported.We will continue to do our very best to provide a high standard of care, compassion, and professionalism. Thank you again for your support and for taking the time to share your experience.
Dad has been in Cramond for around 12 weeks now, having made the huge decision that he could no longer live independently. What's more he moved a few hundred miles in the process, so the importance of how he was welcomed into the Residence can't be over-estimated. All of the staff, without...
Dad has been in Cramond for around 12 weeks now, having made the huge decision that he could no longer live independently. What's more he moved a few hundred miles in the process, so the importance of how he was welcomed into the Residence can't be over-estimated. All of the staff, without exception, have been incredible, initially helping with the transition and then ensuring that all of his needs are met and that he is entertained everyday. With a bit of encouragement he has joined more classes and activities than he had done in years! He loves the fresh air, so makes the most of the wonderful garden and its walkway and he makes regular use of the Club Room for big TV events - he likes his sport. Cramond certainly has all the facilities, but above all it's his interaction with the excellent staff, who are so attentive and caring, that sets it apart.
Thank you so much for your kind and thoughtful words. We're truly touched by your review and delighted to hear how well your dad has settled into life at Cramond.It was a big decision and a major change for him, and we feel privileged to have been part of that journey. Our team takes great pride in...
Thank you so much for your kind and thoughtful words. We're truly touched by your review and delighted to hear how well your dad has settled into life at Cramond.It was a big decision and a major change for him, and we feel privileged to have been part of that journey. Our team takes great pride in creating a welcoming, supportive environment, so it's wonderful to know that this has made a real difference during such an important transition.We're especially pleased to hear that he's enjoying the garden walks, joining in on more activities, and making the most of the Club Room for his favourite sporting events, especially the cricket-those moments of joy and connection are what we strive for every day.Your kind words about our staff mean a great deal to us. We'll be sure to pass your feedback on to the entire team-they'll be thrilled to know their care and efforts have been appreciated.Thank you again for taking the time to share your experience.
My Mother came to Cramond at the end of May. I was worried with her dementia that she would be confused and want to go home, even though she doesn't really understand any more what 'home' means. However she seems to have settled in extremely well. The staff have been amazing and the facilities...
My Mother came to Cramond at the end of May. I was worried with her dementia that she would be confused and want to go home, even though she doesn't really understand any more what 'home' means. However she seems to have settled in extremely well. The staff have been amazing and the facilities are second to none. All the worry of Mum's care has been taken from our shoulders and the feeling that she is being well cared for has been a huge sense of relief for us.
Thank you so much for your kind and thoughtful review. We understand how emotionally challenging it can be to support a loved one through the transition into care-especially when dementia is involved-and we're truly touched by your words.It's wonderful to hear that your mother has settled in well...
Thank you so much for your kind and thoughtful review. We understand how emotionally challenging it can be to support a loved one through the transition into care-especially when dementia is involved-and we're truly touched by your words.It's wonderful to hear that your mother has settled in well and that you've found peace of mind in knowing she's safe, comfortable, and well cared for. That sense of relief and trust is exactly what we strive to provide for every family.Your praise for our team and facilities means a great deal, and I'll make sure to share your feedback with everyone involved in your mother's care. We're so pleased to be supporting her and your family during this time.
My Dad has MND and was in the Cramond Residence for a 6 week respite stay. He was looked after brilliantly and the staff were all extremely kind, professional and attentive. Would highly recommend.
My Dad has MND and was in the Cramond Residence for a 6 week respite stay. He was looked after brilliantly and the staff were all extremely kind, professional and attentive. Would highly recommend.
Thank you so much for taking the time to share your kind feedback. We're truly grateful you chose Cramond Residence for your father's respite care.It means a great deal to hear that he was so well looked after during his stay. Supporting individuals with MND requires sensitivity, attentiveness, and...
Thank you so much for taking the time to share your kind feedback. We're truly grateful you chose Cramond Residence for your father's respite care.It means a great deal to hear that he was so well looked after during his stay. Supporting individuals with MND requires sensitivity, attentiveness, and a high level of clinical care-and we're so pleased to know our team met your expectations with kindness and professionalism.Your recommendation is greatly appreciated and will be shared with the whole team.
Since...
Since her arrival, my mother has been treated with kindness, care and respect at all times. The staff have gone out of their way to make her feel at home, encouraging her to join in with activities when she feels able. She has commented on what a happy place Cramond Residence feels, from her point of view, and she enjoys chatting with other residents at mealtimes. The food is excellent and she has gained weight in the first few weeks . The nursing staff are proactive in contacting GPs about any medical needs and she has received excellent medical care (without my involvement). Her room is spacious and clean and the grounds provide an outdoor space for short walks. Highly recommended.
Thank you so much for your thoughtful and heartfelt review. We are truly honoured that you chose Cramond Residence for your mother during such a significant transition in her life. It means a great deal to us that you felt supported throughout the planning process, and that our team could provide...
Thank you so much for your thoughtful and heartfelt review. We are truly honoured that you chose Cramond Residence for your mother during such a significant transition in her life. It means a great deal to us that you felt supported throughout the planning process, and that our team could provide the flexibility and reassurance you needed.We're especially pleased to hear that your mother is settling in well and feels at home here. Creating a warm, respectful, and caring environment for all our residents is at the heart of what we do, and it's wonderful to know that this has been your mother's experience.Your comments about our team, the activities, the quality of food, and medical care are deeply appreciated. We will be sure to share your kind words with our staff, who will be encouraged to know their efforts have made a positive difference.Thank you again for your recommendation.
I recently spent a week at Cramond Residence. When my husband died I was faced with making decisions and feeling low. I so enjoyed my week. I had a lovely spacious room. The food was fabulous and so much kindness was shown to me. I felt at home. I will be back.
I recently spent a week at Cramond Residence. When my husband died I was faced with making decisions and feeling low. I so enjoyed my week. I had a lovely spacious room. The food was fabulous and so much kindness was shown to me. I felt at home. I will be back.
Thank you so much for your kind words. Our condolences again on the loss of your husband, and we're honoured that you chose to spend time with us during such a difficult period. It means a great deal to know that you felt at home and supported here at Cramond Residence. We're delighted you enjoyed...
Thank you so much for your kind words. Our condolences again on the loss of your husband, and we're honoured that you chose to spend time with us during such a difficult period. It means a great deal to know that you felt at home and supported here at Cramond Residence. We're delighted you enjoyed your room, the food, and the kindness of our team-it's exactly the atmosphere we strive to create for all our residents and guests. We look forward to welcoming you back whenever you're ready.
Everyone in the Cramond Residence is focused on being the best.
Everyone in the Cramond Residence is focused on being the best.
Thank you for your thoughtful reflection. At Cramond Residence, we firmly believe that the culture of any organisation is shaped from the top, and we take that responsibility very seriously. As a management team we are proud to lead a team that consistently demonstrates professionalism, compassion,...
Thank you for your thoughtful reflection. At Cramond Residence, we firmly believe that the culture of any organisation is shaped from the top, and we take that responsibility very seriously. As a management team we are proud to lead a team that consistently demonstrates professionalism, compassion, and an unwavering commitment to excellence.It is both humbling and rewarding to see these values embraced at every level of our service. From senior staff to our newest team members, everyone contributes to fostering an environment where residents feel valued, respected, and truly cared for. Striving to be the best is not just our goal-it is embedded in our daily practice.
I spent two weeks at Cramond Residence for rehabilitation after hip replacement surgery. My stay there enabled me to recover quickly. I was picked up from the hospital after my surgery, and was taken home after my stay at Cramond. The care from all staff was exceptional and it was reassuring to...
I spent two weeks at Cramond Residence for rehabilitation after hip replacement surgery. My stay there enabled me to recover quickly. I was picked up from the hospital after my surgery, and was taken home after my stay at Cramond. The care from all staff was exceptional and it was reassuring to have nursing staff and physios there as well as care staff. I was really well looked after with professionalism friendliness and kindness. I have been very moved by my stay, and thank everyone. I could not have recovered so quickly without you all. The food was also great (compliments to the chefs and catering staff), as was my rainforest shower with a seat in my accessible bathroom. Cramond Residence is divided up into several corridors with their own lounges - the spaces are intimate and familiar with lovely decor. There is also a great cafe for residents and visitors. I would definitely consider returning to Cramond Residence when I get my other hip replaced in a year or so!
Thank you so much for your thoughtful and heartfelt review. We're truly delighted to hear that your stay at Cramond Residence supported a smooth and speedy recovery following your hip replacement surgery.It means a great deal to the whole team-nurses, physiotherapists, carers, catering staff, and...
Thank you so much for your thoughtful and heartfelt review. We're truly delighted to hear that your stay at Cramond Residence supported a smooth and speedy recovery following your hip replacement surgery.It means a great deal to the whole team-nurses, physiotherapists, carers, catering staff, and everyone behind the scenes-to know that you felt well looked after, comfortable, and cared for with kindness and professionalism throughout your time with us. We're also thrilled to hear you enjoyed the meals and appreciated the accessible facilities, including the rainforest shower.Creating a homely, supportive, and welcoming environment is at the heart of what we do, and we're so pleased that the layout, dcor, and communal spaces helped make your stay a positive one.We'd be honoured to welcome you back when the time comes for your next surgery. Wishing you continued good health and wellness in the meantime.Warmest regards.
The caring and nursing staff were extremely attentive and took a real interest in...
These criticisms do not outweigh the overall very good standards of Cramond Residences. We benefitted greatly from our stay and are very grateful to all with whom we had dealings.
Thank you for taking the time to share your experience at Cramond Residence. We are delighted to hear that you and your wife had a restful and positive respite stay with us and that our team provided attentive care throughout your time here. Ensuring that all our residents, whether short- or...
Thank you for taking the time to share your experience at Cramond Residence. We are delighted to hear that you and your wife had a restful and positive respite stay with us and that our team provided attentive care throughout your time here. Ensuring that all our residents, whether short- or long-term, feel comfortable and well looked after is a top priority, so your kind words are greatly appreciated.We also sincerely appreciate your constructive feedback. Your comments regarding the shower controls, bedside lamp switches, and call bracelet button are invaluable, as they highlight areas where we can improve accessibility and convenience for our residents. Additionally, we will review our breakfast service to ensure meals are served in a way that maintains their temperature and quality.Your insights will be shared with the relevant teams, and we will strive to make improvements where possible. We hope to welcome you back in the future.Kind Regards
I came in after a fall - to recuperate. I am sole carer for my husband, so he came with me. We have been treated excellently, kindly and gently. This is a superb care home. I had my 92nd birthday here and they put on a cake and celebration for my family and myself.
I came in after a fall - to recuperate. I am sole carer for my husband, so he came with me. We have been treated excellently, kindly and gently. This is a superb care home. I had my 92nd birthday here and they put on a cake and celebration for my family and myself.
Thank you for taking the time to share your experience with us. We are delighted to hear that you and your husband received excellent care during your stay and that our team was able to support you in your recuperation. It warms our hearts to know that your 92nd birthday celebration was a memorable...
Thank you for taking the time to share your experience with us. We are delighted to hear that you and your husband received excellent care during your stay and that our team was able to support you in your recuperation. It warms our hearts to know that your 92nd birthday celebration was a memorable occasion, and we are pleased that we could contribute to making it special for you and your family. Your kind words are greatly appreciated and will be shared with our staff, as they strive to provide the highest level of care and support to all our residents.
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General Manager of Cramond Residence
I support the General Manager with the running of Cramond Residence and I work at his side to lead and manage the care team.
I’m responsible for...
I support the General Manager with the running of Cramond Residence and I work at his side to lead and manage the care team.
I’m responsible for providing high-quality and safe care and for monitoring its delivery. I also supervise and support the care team, maintain a safe environment for residents, staff and visitors, and ensure that the Residence complies with the National Care Standards, NMC code of conduct and the requirements of the Care Inspectorate.
I participate in the recruitment and selection of staff and I actively promote the Residence’s objectives – with a view to driving forward the continuous improvement and development of the service we offer, in cooperation with the Management Team.
On a daily basis, I work closely with our charge nurses to manage the various unit teams. My priority is that all residents get the highest possible quality of care.
Can you tell us a little about yourself and your background?
I’m originally from Italy, where I qualified as a nurse in 1997 (I have a Master's Degree in nursing education and management). I also studied Human Resources at university and obtained a second degree in this discipline.
In my career in my home country, I worked in a number of different hospitals and on a range of specialist wards, so I have experience of many types of clinical care.
I came to Scotland with my husband just a few years ago, as we both felt that we wanted to experience a new country and a new culture. We also wanted to improve our English. Since we’ve been here, we’ve been blessed with the arrival of a daughter – a wonderful gift. We love living in Edinburgh, we even love the weather here – the summer in Italy is just too hot!
I started working in the care sector in Scotland as a Unit Manager in 2012 and I have been a Deputy Manager since 2020, just before the pandemic hit. This meant that my last few years working in care have been at a very challenging time, but this has also meant that I have learnt a lot. I began work here at Cramond Residence as Deputy Manager early in 2022.
What do you most like about working at Cramond Residence
I like to make a real difference to people’s lives, especially to elderly people. That’s why I like the fact that Cramond Residence is really focused on providing a high quality of life. Because of this, the Residents are treated as individuals with respect, compassion, honesty and dignity.
In addition, having studied both nursing and human resources at university, I am very pleased that I can combine these two passions and interests in my current job.
At Cramond Residence, we use Personalised Care Plans, as we value people and actively involve them in the planning of their care. This means that every care plan is unique and specific for each person.
To deliver these plans, every single member of the staff works together to achieve the goal of high-quality care and I’m very excited to be part of this great team. We have staff who come from many different backgrounds and who have a wide range of skills – I love to support them in their work, promote their growth and help them succeed.
I also like the tailored training supplied at Cramond Residence, which is definitely one of the key reasons why we are able to achieve excellence in the care we provide.
What motivates you?
I really believe that enhancing people’s quality of life is the most important aspect of the job we do here at Cramond Residence, and that it is how we can make a vital difference in residents’ lives.
What makes people happy can be highly subjective, this is why it is extremely important to actively listen to residents. That’s why we provide an integrated care approach and work as a multidisciplinary team, involving residents, next of kin, GPs, care assistants, nurses, physiotherapists, hospital at home teams, dietitians, etc. This is what really motivates me.
When I worked in hospitals the majority of the people only remained in the wards for a short period of time. At Cramond Residence, I can get to know the residents I look after and help them to live a dignified life. It is wonderful to be able to share their memories, experiences, wishes and expectations.
What else do you like about Cramond Residence?
I really appreciate the fact that Cramond offers residents such a beautiful environment in which they can relax and go about their days.
When it comes to quality of life, I also think that activities are very important. We are therefore working hard to continually improve and enhance the range of events, activities, hobbies and outings that we offer.
Food is another vital part of this jigsaw. For me food should not just be about nutrition (although this is very important) it should also be delicious and enjoyable and mealtimes should be something that people look forward to. At Cramond, we offer delicious food in high quality surroundings. We have lovely cups, plates, cutlery and napkins – it’s little things like this that help people feel more appreciated and more respected.
Are there any aspect of the job that are challenging?
Everything at Cramond Residence works very smoothly because we have some excellent management tools in place, including electronic systems that manage the delivery of medication and the implementation of care plans. However, because these were new systems to me, there was a steep learning curve when I started to use them. Luckily, I had excellent training and everyone was by my side to help me work things out.
Heads up the sales and marketing team for Cramond Residence
I deliver care to our residents, but also make sure that my team of nurses and carers have the right knowledge, skills and experience, so that,...
I deliver care to our residents, but also make sure that my team of nurses and carers have the right knowledge, skills and experience, so that, together, we do what’s best for the residents and their families. My job therefore involves a fair bit training and, crucially, making sure that staff put their training into practice. If you were to give me a specific label, you would probably describe me as an end of life care specialist. It’s a job I love – I’ve been giving care for over 42 years as a nurse.
Nursing care is quite complex, particularly when you’re supporting residents living with dementia, because you have to think about each individual’s emotional wellbeing, their physical wellbeing, and the fact that the disease process means that one day can be very different to the next. So you have to be able to go with the flow. If it’s a good day for the resident, you should make the most of it, if not, you have to draw on your expertise to help make sure they’re as comfortable as possible.
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
There are 74 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
4.6 mile(s) as the crow flies, distance by road may be significantly further.
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