
The residence and staff are first classJane M(Daughter of Resident/Service User)


home baking is hard to resistRos L(Daughter of Resident/Service User)

The residence and staff are first classJane M(Daughter of Resident/Service User)


home baking is hard to resistRos L(Daughter of Resident/Service User)

Cramond Residence is located in the tranquil village of Cramond.
Opened in 2018, this established care home can accommodate up to 74 older people in luxurious and comfortable surroundings.
It offers the finest standards of care for older people including nursing, respite, dementia care and post operative rehabilitation. Health professionals work with residents, families and carers to thoroughly assess individual needs and prepare a bespoke care plan to promote physical...
Care Provided by Cramond Residence
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please contact Richard Annan at Cramond Residence in order to discuss current availability.
The price(s) shown are provided by the care home. Contact Cramond Residence for full pricing details and T&Cs.
Contact Cramond Residence to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Owner
- Walker Healthcare Ltd
- Private Owned
Person in charge
- Ross Bijak (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (74)
Visiting
- No restrictions
Parking
- On site car park
Cramond Residence Reviews (119)
Cramond Residence has a Review Score of 9.9 (9.925) out of 10, based on 33 reviews in the last 2 years.
Over all time Cramond Residence has 119 reviews.
Her room was a good size, well decorated and made to feel her own. The care provided was excellent and the team kept me in touch with developments during those periods when I was not able to visit.
The nights were particularly difficult for Mum as she tended to doze during the day. She was particularly grateful for the conversations which took place with the care staff during those times.
Food and drink were always a good standard with the staff keen to meet requests for particular items.
My mother-in-law is still a resident at Cramond and everything that applies to my mum's stay is true for her.
I have recommended Cramond to friends seeking care for elderly relatives given the excellent experience we have had.
Kind regards, Christian.
My wife went into Cramond Residence for two weeks' respite and found the whole experience very good. The staff were extremely kind and caring; nothing was too much trouble. The facilities and accommodation were excellent. We are planning to use Cramond Residence again in the near future.
Kind regards.
Great place for my husband to stay when I'm on a respite break. Wonderful staff and lots of individual attention are given to the residents. Meals are top-notch and plentiful too. The facilities are second to none, and the home is set in a wonderful location too.
Kind regards.
I was in desperate need of a break from caring for my elderly mum, and Cramond Residence answered my prayers. My mum had a 16-night respite break with them in May this year, and it all went very well. I could not fault the care and attention given to every detail - from the home visit to asses Mum's needs prior to her stay to the welcome on arrival and assistance with cases. The whole process was made as easy and pleasant as possible for us. I had a really enjoyable holiday and much-needed rest, knowing Mum was in good hands. Everything about the way Cramond Residence is run is very professionally organised and focuses on delivering excellent service across the board. Mum was very happy when I met her to bring her home and was quite moved saying goodbye to a number of the staff. I also found that she was mobilising more confidently at home following her stay at Cramond Residence. I would certainly recommend this beautiful care home and use it again should the need arise.
We look forward to seeing your Mum soon.
Kind regards.
Our time there was perfect. It covered everything we both needed. For us, the most important thing was the attention given to both of us by the staff. Everyone we came in contact with was amazing in every way - attentive, friendly, respectful and a bit of fun.
The residence is beautiful, the food is great and the activities are there if you want them. We like that there were three different “houses” which meant that nowhere seemed very busy and you had your own team of carers for your area. It felt very personal. There was still interaction between the three areas.
This is the third time we have used Cramond. We had a friend who moved in permanently, having already been there for respite, my husband was there for three weeks after a hospital stay and then our most recent one together.
We would, if the occasion arose, be more than happy to return.
We would be more than welcome to see you back.
Kind regards, Christian.
There are some lovely events also such as the recent Jubilee celebration as well as trips out.
Kind regards, Christian.
On the evening before the day that my mum was staying with you for a two-week respite, the family received a phone call that there was an outbreak of Covid so obviously the activities and things that were offered were minimum. The chef and staff sang and made a lovely cake for her, only four of the allowed family on her birthday were allowed to visit. Most of the time a visitor came to visit, my mum was alone in the tv/bedroom asleep. Unfortunately with the Covid outbreak there we don’t think my mum got the full treatment we expected and paid for, not the staff's fault just the timing of her stay.
Kind regards. Christian.
We were going on holiday and placed our father in Cramond Residence for respite care as being in his 90s we were concerned about leaving him in his home on his own. Our father had no experience of care homes and we all were slightly concerned about how he would settle. Our concerns were not justified as he thoroughly enjoyed his stay. He was taken on outings, the staff were approachable and friendly and there was a good choice of homemade food. His stay was so successful, he now returns to visit friends he made in the home and to enjoy coffee and cake.
Kind regards, Christian.
My great-aunt was very well cared for by hard-working and conscientious staff. She had been reluctant to go into a care home but Cramond Residence came highly recommended and she was very pleased with the care that she received.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we are proud to read your great-aunt enjoyed the level of care received. It has been a true pleasure being able to provide her with the support she required. Kind regards, Christian.
My mother entered this home in February 2022. They went to great lengths to accommodate my mother at short notice and thereafter to manage her moves through to her eventual permanent room. They were extremely efficient in the management of this and did everything to make this massive step for my mother as easy as possible. Managing the Covid regime has been a challenge for everyone but I think that they have handled this well with good communication when issues arose. The staff are all pleasant and welcoming and seem to get on well with my mother. With all businesses right now I do think they are having challenges with recruitment and retention. Hopefully a settled and fully staffed team can be sorted in the near future. This I think from time to time has perhaps not made things quite as slick as the management might have wanted. Overall I would consider the service, facility and staff to be five-star and they have all pulled out the stops to make my mother feel comfortable and happy.
Kind regards, Christian.
Having visited a number of local care homes, my wife and I decided Cramond Residence was by far the best place to support all of her needs associated with her dementia and MS. The custom-built facilities are excellent and the staff are attentive, caring and always available. There is a happy, relaxed atmosphere and nothing seems to be too much trouble for the staff to ensure the comfort of residents and visitors.
Kind regards, Christian.
I was deliberating on a possible care home for myself (92 and in a sheltered self-owned block of flats for the elderly) or trying to stay in my flat with more support. The whole atmosphere at Cramond was refreshing and welcoming. The rooms were large well-lit, with a separate shower room. Plenty of lounges and dining arrangements. I was told they could take my wife (87 short-term memory loss and in another care home since 2016). Cramond Residence opened in 2017 and is unique in Scotland in that it is a private company. Very thoughtfully designed with the needs of the residents the prime concern.
It is a true pleasure for us to be able to provide care to you and your wife. We pride ourselves on having a person-centred approach where the needs and wishes of residents are our first interest.
I will make sure your positive feedback is passed on to the team.
Kind regards, Christian.
I stayed at the Cramond Residence following major surgery. I was very happy with my stay, every member of staff was kind, caring and attentive. The food was excellent and the garden was lovely for a walk and some fresh air. I highly recommend the residence for anyone who needs some help and support.
The staff were kind, helpful and attentive. The activities and facilities were incredible and my mum loved her stay.
Thank you for taking the time to review Cramond Residence. We are extremely pleased to hear you have found our care home to be the best you have visited and that your mum has had an enjoyable stay. I will pass on your kind words to all our team, kind regards.
My mother has been a resident since June 2021. My mother had been living independently, but Dementia and Alzheimer's had made that impossible. It was a difficult decision for all of us. Cramond staff, however, made the transition as easy as it could be. Staff in all functions supported my mother and the family. My mother’s level of functioning has declined further, as would be expected, and staff have provided all the support and care that my mother needs and I could have wished for. So many of your staff show mum immense kindness and tolerance. She feels at home there now, though it took time. She treats staff there as if they were family, which is a testament to them and how comfortable she feels. Moving my mother into residential care was a difficult decision, particularly at a time of Covid. However, it was undoubtedly the best decision for her.
We are grateful to hear your mother feels at home at Cramond and that she sees our team as if they were her family – we strive to create this environment for all our residents.
We understand how...
My mother stayed at the Cramond Residence Care Home for 2 weeks' respite care in November. It was the first time she had stayed in a care home and her experience was remarkably positive. She was well-received on her arrival. Her room was very comfortable and the whole experience was more like being in a quality hotel. The meals were very good and offered a lot of variety. There were plenty of carers on hand, always ready to respond to any particular request she had. Overall, while she prefers to stay in her own home, when she does require to stay in a home again this is the one she will choose.
Thank you for taking the time to review Cramond Residence. We are pleased to hear that your mother has had an extremely positive experience and we are looking forward to welcoming her back. I will ensure to pass on your kind words to all our team, kind regards.
The accommodation is excellent and the staff are considerate and helpful. She found the food was very good and occasionally she joined others at meals. As she has Parkinson's her bed was fitted with help rails and overnight arrangements were all met for her.
It has been a great help for me as her carer at home to recharge my batteries and hope to have respite in the future.
Thank you for taking the time to review Cramond Residence. It has been a great pleasure having had the opportunity to provide care to your wife, allowing yourself to take a well-deserved break. I will pass on your valuable feedback to our team, kind regards.
The client liaison manager is very approachable and available to answer any questions we had and all the staff that I met were friendly.
When I collected, after his stay, he said that he had liked his room, enjoyed the food very much and had had company. He had been taken out, in a minibus, to a park and had enjoyed helping a visitor set up for an Oktoberfest that had been organised.
The Cramond is the place that if you found yourself in need of residential care, is where you would hope to be able to go to stay. The option of respite care is a very good chance for someone to get used to a new place and invaluable for carers who need this help.
It is also reassuring to know that there is dementia care and end of life available if circumstances change and so a home for life.
Thank you for your kind words; we appreciate you taking the time to share your experience with us. We are happy to hear that you have found Cramond Residence to be the perfect place for the gentleman you hold power of attorney for. Our client's satisfaction is our priority, and we pride ourselves...
We are both in our late 60s and fairly mentally alert, but I am paraplegic and need a good deal of assistance, morning and night.
We had a wonderful stay and we will certainly return in the future if we have need of respite.
The building and furnishings are excellent and it feels like a cross between a good class hotel and a very comfortable home.
The food was very good and the menu choices varied for every taste.
Tea, coffee, cake and biscuits were available all the time.
However, the best thing about Cramond is undoubtedly the people. The staff are so nice, truly friendly and very professional.
Not only were we treated like favoured guests but we saw staff treating every other resident in the same way.
I could list a hundred small kindnesses that we received.
My career was in residential care, so I know how good it is.
Thank you all.
Dear Frank, it was a pleasure providing our care to you and your wife. Thank you for taking the time to leave us such a fantastic review. We are glad you enjoyed your stay and feel our staff provides care with kindness and compassion. We hope you will come to see us again in the future. Kind regards.
A very well run care home with high standards of care, catering, cleanliness, staffed by experienced and able staff. From the warmth of the reception staff to the abilities of those who work behind the scenes, this is an exceptional place.
Dear David, thank you for taking the time to review Cramond Residence. I am glad to hear you feel it is an exceptional place to live in and that you trust our provision of care and services are of high standards. I will pass on your compliments to our team. Kind regards.
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Meet the Team (4)

General Manager of Cramond Residence

I support the General Manager with the running of Cramond Residence and I work at his side to lead and manage the care team.
I’m responsible for providing high-quality and safe care and for monitoring its delivery. I also supervise and support the care team, maintain a safe environment for residents, staff and visitors, and ensure that the Residence complies with the National Care Standards, NMC code of conduct and the requirements of the Care Inspectorate.
I participate in the recruitment and selection of staff and I actively promote the Residence’s objectives – with a view to driving forward the continuous improvement and development of the service we offer, in cooperation with the Management Team.
On a daily basis, I work closely with our charge nurses to manage the various unit teams. My priority is that all residents get the highest possible quality of care.
Can you tell us a little about yourself and your background?
I’m originally from Italy, where I qualified as a nurse in 1997 (I have a Master's Degree in nursing education and management). I also studied Human Resources at university and obtained a second degree in this discipline.
In my career in my home country, I worked in a number of different hospitals and on a range of specialist wards, so I have experience of many types of clinical care.
I came to Scotland with my husband just a few years ago, as we both felt that we wanted to experience a new country and a new culture. We also wanted to improve our English. Since we’ve been here, we’ve been blessed with the arrival of a daughter – a wonderful gift. We love living in Edinburgh, we even love the weather here – the summer in Italy is just too hot!
I started working in the care sector in Scotland as a Unit Manager in 2012 and I have been a Deputy Manager since 2020, just before the pandemic hit. This meant that my last few years working in care have been at a very challenging time, but this has also meant that I have learnt a lot. I began work here at Cramond Residence as Deputy Manager early in 2022.
What do you most like about working at Cramond Residence
I like to make a real difference to people’s lives, especially to elderly people. That’s why I like the fact that Cramond Residence is really focused on providing a high quality of life. Because of this, the Residents are treated as individuals with respect, compassion, honesty and dignity.
In addition, having studied both nursing and human resources at university, I am very pleased that I can combine these two passions and interests in my current job.
At Cramond Residence, we use Personalised Care Plans, as we value people and actively involve them in the planning of their care. This means that every care plan is unique and specific for each person.
To deliver these plans, every single member of the staff works together to achieve the goal of high-quality care and I’m very excited to be part of this great team. We have staff who come from many different backgrounds and who have a wide range of skills – I love to support them in their work, promote their growth and help them succeed.
I also like the tailored training supplied at Cramond Residence, which is definitely one of the key reasons why we are able to achieve excellence in the care we provide.
What motivates you?
I really believe that enhancing people’s quality of life is the most important aspect of the job we do here at Cramond Residence, and that it is how we can make a vital difference in residents’ lives.
What makes people happy can be highly subjective, this is why it is extremely important to actively listen to residents. That’s why we provide an integrated care approach and work as a multidisciplinary team, involving residents, next of kin, GPs, care assistants, nurses, physiotherapists, hospital at home teams, dietitians, etc. This is what really motivates me.
When I worked in hospitals the majority of the people only remained in the wards for a short period of time. At Cramond Residence, I can get to know the residents I look after and help them to live a dignified life. It is wonderful to be able to share their memories, experiences, wishes and expectations.
What else do you like about Cramond Residence?
I really appreciate the fact that Cramond offers residents such a beautiful environment in which they can relax and go about their days.
When it comes to quality of life, I also think that activities are very important. We are therefore working hard to continually improve and enhance the range of events, activities, hobbies and outings that we offer.
Food is another vital part of this jigsaw. For me food should not just be about nutrition (although this is very important) it should also be delicious and enjoyable and mealtimes should be something that people look forward to. At Cramond, we offer delicious food in high quality surroundings. We have lovely cups, plates, cutlery and napkins – it’s little things like this that help people feel more appreciated and more respected.
Are there any aspect of the job that are challenging?
Everything at Cramond Residence works very smoothly because we have some excellent management tools in place, including electronic systems that manage the delivery of medication and the implementation of care plans. However, because these were new systems to me, there was a steep learning curve when I started to use them. Luckily, I had excellent training and everyone was by my side to help me work things out.

Heads up the sales and marketing team for Cramond Residence

I deliver care to our residents, but also make sure that my team of nurses and carers have the right knowledge, skills and experience, so that, together, we do what’s best for the residents and their families. My job therefore involves a fair bit training and, crucially, making sure that staff put their training into practice. If you were to give me a specific label, you would probably describe me as an end of life care specialist. It’s a job I love – I’ve been giving care for over 42 years as a nurse.
Nursing care is quite complex, particularly when you’re supporting residents living with dementia, because you have to think about each individual’s emotional wellbeing, their physical wellbeing, and the fact that the disease process means that one day can be very different to the next. So you have to be able to go with the flow. If it’s a good day for the resident, you should make the most of it, if not, you have to draw on your expertise to help make sure they’re as comfortable as possible.
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