
The residence and staff are first classJane M(Daughter of Resident/Service User)


home baking is hard to resistRos L(Daughter of Resident/Service User)

The residence and staff are first classJane M(Daughter of Resident/Service User)


home baking is hard to resistRos L(Daughter of Resident/Service User)

Cramond Residence is located in the tranquil village of Cramond.
Opened in 2018, this established care home can accommodate up to 74 older people in luxurious and comfortable surroundings.
It offers the finest standards of care for older people including nursing, respite, dementia care and post operative rehabilitation. Health professionals work with residents, families and carers to thoroughly assess individual needs and prepare a bespoke care plan to promote physical...
Care Provided by Cramond Residence
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please contact Richard Annan at Cramond Residence in order to discuss current availability.
The price(s) shown are provided by the care home. Contact Cramond Residence for full pricing details and T&Cs.
Contact Cramond Residence to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Owner
- Walker Healthcare Ltd
- Private Owned
Person in charge
- Ross Bijak (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (74)
Visiting
- No restrictions
Parking
- On site car park
Cramond Residence Reviews (119)
Cramond Residence has a Review Score of 9.9 (9.925) out of 10, based on 33 reviews in the last 2 years.
Over all time Cramond Residence has 119 reviews.
I have been living at Cramond Residence for three weeks and have enjoyed and appreciated all the comfort and activities offered. The food has been impressively good and nicely served and I cannot speak highly enough of the caring staff. Everyone has been so kind and efficient with nothing seeming to be a bother. I look forward to spending some more time here.
Many thanks for taking the time to complete the review. We appreciate your valuable feedback. It has certainly been our pleasure having you at Cramond Residence over the past three weeks. We are delighted to hear that you have enjoyed the comfort, activities, and impressive quality of our food. Our...
I have been really impressed with this care home. The culture amongst the staff is excellent - a great atmosphere, all very friendly and willing to help in any way. They have been very patient and sensitive and built a very good rapport with my father. The building is very well maintained and is of a very high standard. I feel extremely reassured and settled about having my father in this care home. I highly recommend it.
Thank you for your feedback; we truly value your time in expressing your positive experience. It's heartening to know that our staff has established a strong rapport with your father. We are delighted that you and your family feel confident in the care and support Cramond Residence provides to your father. Kind regards.
My mother was a resident at Cramond Residence for eight months till her recent death. She had wonderful care and attention and was happy there. The staff were so caring and kind, not only to her but to us her family. I work as a GP in a different city and often have cause to visit my patients in nursing homes. Cramond Residence surpassed any other nursing homes I have experienced professionally. The garden was a constant source of delight and pleasure and the activities on offer were extraordinarily varied and fun. The regular physiotherapy was wonderful and the plentiful supply of tea, coffee and delicious home baking was an added bonus, especially for her visitors. The residence itself is very comfortable and pleasant and there are plenty of areas to sit in relative privacy out of your relative’s bedroom. I really cannot praise her carers highly enough. They treated her with such care, compassion, humour and dignity. She was full of praise for every one.
Thank you for sharing your review of Cramond Residence on carehome.co.uk. We are deeply sorry for the loss of your mother and extend our heartfelt condolences to you and your family. We appreciate your kind words about the care and attention your mother received during her eight-month stay. It...
Outstanding care and kindness from all the staff. Very comfortable, good food and medical needs well catered for.
Thank you so much for your kind words, we appreciate you taking the time to share your experience with us - we are glad you enjoyed your stay and that you found the staff at Cramond Residence to be professional and kind, we look forward to seeing you again. Kind regards.
There are few decisions harder in one's life than supporting your fiercely independent 98-year-old mother to go into care - especially when you had agreed with her it would never happen. But in the 18 months my mother was a resident at Cramond care home I have nothing but praise for their support of her independence, dignity and willingness to get to know her as a person and their honesty with me. Each difficult decision I had to make was supported openly and unjudgementally. They kept in regular contact, provided advice and were proactive. The dignity of her death on the 29th of December was amazing. As she left the building the people who had cared for her, engaged with her and supported me were at her side - what more could one ask?
We are extremely grateful for your kind words and feedback. Supporting your mother during the time she has spent at Cramond Residence has been a true honour - we sincerely miss her. Life has the extraordinary ability to continuously pose challenges across our path - despite your agreement we feel...
Top of the list has to be the friendly competence of the staff, everyone without exception. At the risk of leaving someone out and in no particular order, the nursing staff, they, who must be obeyed. The lady who kept my room clean and tidy, the carers who were magically there when I needed something. Nothing was a problem they did fix everything, even finding my laundry. The kitchen staff made a bespoke salad for my lunch and produced melt-in-the-mouth tastes brought around by cheerful folk with the morning and afternoon tea trolley. The night staff was reassuringly there. Plus the availability of physios is essential for mending joints.
All this in five-star hotel accommodation, with space to walk, inside and out. A good atmosphere all around.
Many thanks for taking the time to complete the review, we appreciate your valuable feedback. It has certainly been our pleasure having the opportunity to support you in your post-operative journey towards recovery - we are extremely glad to read you have found our staff to be friendly while providing a professional service. Kind regards.
The bright, comfortable and welcoming environment at Cramond Residence continues to reassure us that our parents are in the best possible place.
Kind regards.
My wife, who lives with advanced vascular dementia, enjoyed a 2-week "Respite Break" at Cramond Residence. As we stay only a mile away, we knew of the excellent reputation and were not disappointed. We planned well ahead, but found that there were very few places offering the respite care we needed for the fixed dates I wished to be away. Once we made contact, the entire experience was pleasant: Administration very good; Nurses caring and patient; Support Staff welcoming and keen to help. Friends and Family, who visited my Wife in my absence, were impressed by the luxurious ambience and the welcome they received despite the lingering constraints of COVID. As this was the first time, in 5 years of living with dementia, that I had to leave my Wife with non-Family. Carers, I was reassured that she was in safe hands and that Cramond Residence contacted me to help resolve minor difficulties. Cramond Residence seemed expensive, but I suspect that anywhere of the high standard would cost much the same.
Thank you so much for your kind words, we appreciate you taking the time to share your experience with us - we are glad your wife has enjoyed her stay and that you felt reassured by the high standards we offer here at Cramond Residence, we look forward to seeing you again. Kind regards, Christian.
Mum really enjoys her food and the great menu was part of her decision to choose this accommodation, she is very happy with the meals and actually managed to put on some weight which is great.
Kind regards, Christian.
We looked at several care homes in Edinburgh but had little hesitation in selecting this one. From the minute that you walk into the reception area, there is a feeling of friendliness, competence and professionalism.
The process for joining the home is straightforward and the manager was responsive, knowledgeable and sympathetic.
Mum was able to bring some furniture from home as well as some pictures for the wall.
The staff are kind and considerate and always accommodate individual requirements.
Mum is busy with a broad range of activities and has quickly made new friends. She likes the food and enjoys the company of friends and staff. In-house access to doctors, hairdressing, physio, podiatrist etc is great.
Cramond Residence has given Mum a new lease of life. Huge credit to the staff for their care. I would not hesitate to recommend Cramond Residence.
Kind regards, Christian.
My husband thoroughly enjoyed his stay. He relaxed as he knew he was in safe hands. He enjoyed all his meals and enjoyed that he was allowed to take all his meals in his room as he is not a big socialiser. Full marks to Cramond and he will be back.
Kind regards, Christian.
My mother spent a couple of weeks at Cramond and was well looked after and I really appreciated some time not worrying! Thank you to everyone. The cafe in the reception area and ground floor sitting room are really welcoming and comfortable places to spend time with loved ones.
Kind regards, Christian.
The process of moving my mother into the Cramond Residence earlier this year was extremely smooth. The staff were very patient and understanding throughout and made her feel more relaxed and welcomed than we ever could have expected. She settled in quickly and has definitely benefitted from and enjoyed the daily activities and the engagement with other residents. The facilities are amazing, the staff are terrific and the daily updates we receive via the App keep us up to date with what she is doing and most importantly her mental and physical welfare. We can't recommend Cramond Residence highly enough - it is genuinely a special place where we know mum receives the highest quality of care and support.
Kind regards, Christian.
I am a companion to the lady who stayed at Cramond for a two-week respite while I went on holiday. I was really impressed with the quality of care reported by my friend. Before going to Cramond Care she showed a reluctance and told me she was only going because I needed a holiday. On returning home she informed me that she was more than happy to return to Cramond care any time I needed time off. She loved the food and the staff and the fact that when she had visitors they could sit down for a meal with them. As a friend, I thought the level of care, thoughtfulness, and clarity shown to my friend was impressive. I have no qualms about my friend being cared for at Cramond.
Kind regards, Christian.
Over the following weeks, I have seen a warm, smiling and happy mum on a video call and when I go to visit. She loves the outings and activities, some more than others. The staff are lovely and really engage with the residents. I am told that the food is good, I've enjoyed coffee and cake when I visit.
Mum enjoys her daily walk around the gardens unless it's too cold or wet. I would certainly recommend Cramond, over the years I have read horror stories about Care Homes, and it is so good to have found in Cramond a care home of such a high calibre.
Thank you so much for your kind words, we appreciate you taking the time to share your experience with us - we are glad your Mum has settled in quickly in the new environment and is enjoying the company of fellow residents and staff. We understand that relocating often represents a very delicate...
The whole staff team was extremely warm and welcoming. The care staff gave excellent care and attention to my father on both of his visits.
As a family, we felt very comfortable leaving our father in such safe hands.
My father has loved each of his visits, the activities, food and care.
We are planning to return for future respite.
Kind regards, Christian.
Had visited Cramond Residence pre-Covid with a view to future care. What a lovely, well-run, friendly place. After an accident, respite care was required and the manager handled the unexpectedly quick admission professionally and without fuss. This is the perfect place to be looked after. Pleasant surroundings and good, tempting food. Most important is that staff are there to encourage the patient out of bed and onto their feet. Physio and nursing and dementia care are also offered. The manager has been available, sympathetic and accommodating at all times. We were very impressed that Cramond has established an innovative connection with a college and groups of young adults attend to aid companionship and mental stimulation.
Kind regards, Christian.
My daughter organised my stay at the Cramond Residence in July this year. For me, my stay turned out to be the most enjoyable experience. My room in Bonaly was a good size for an en suite which was well maintained throughout my stay thanks to an efficient cleaning staff. As soon as I arrived at reception I was made most welcome, which put me at my ease. The nursing staff were very caring and most pleasant throughout my stay. They coped well with my immobility. I found the food to be a good standard and I enjoyed a lager with my lunch and wine at dinner. The activities were quite varied. I was not able to take advantage of some of the facilities provided. Doing exercises to a video was beyond me! The grounds were well-planned and immaculately maintained giving the residence an excellent appearance. It gave me the opportunity to sit outside in the sun.
Kind regards.
We placed our grandmother into Crammond Residence for what was supposed to be a short period of time. She, unfortunately, had a fall and went downhill. The staff at this care home are amazing, every one of them treated my grandmother with the utmost respect and dignity right up until the end. The standards of cleanliness, security and facilities are second to none. It isn't by any means the cheapest care home but they definitely do provide! You can't put a price on family members and this home was outstanding. If looking for somewhere in Edinburgh with that extra flare and have the means then look no further!
Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we are glad to read you and your family have found the service provided by Cramond Residence outstanding. It has been a pleasure having had the opportunity to provide care to your grandmother. Kind regards, Christian.
The place is beautiful, clean, cheerful and feels rather more like a hotel than a care home.
The carers, nurses, receptionists, cleaners, physios, cooks, as well as visiting doctors and others (hairdressers etc.) could not have been nicer, more professional or more competent.
We were delighted with every aspect of my aunt's care and she returned home after about eight weeks far stronger and more mobile. We have no hesitation in her returning for respite in the future. We just have to hope that there will be space. It is a superb place!
Kind regards, Christian.
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Meet the Team (4)

General Manager of Cramond Residence

I support the General Manager with the running of Cramond Residence and I work at his side to lead and manage the care team.
I’m responsible for providing high-quality and safe care and for monitoring its delivery. I also supervise and support the care team, maintain a safe environment for residents, staff and visitors, and ensure that the Residence complies with the National Care Standards, NMC code of conduct and the requirements of the Care Inspectorate.
I participate in the recruitment and selection of staff and I actively promote the Residence’s objectives – with a view to driving forward the continuous improvement and development of the service we offer, in cooperation with the Management Team.
On a daily basis, I work closely with our charge nurses to manage the various unit teams. My priority is that all residents get the highest possible quality of care.
Can you tell us a little about yourself and your background?
I’m originally from Italy, where I qualified as a nurse in 1997 (I have a Master's Degree in nursing education and management). I also studied Human Resources at university and obtained a second degree in this discipline.
In my career in my home country, I worked in a number of different hospitals and on a range of specialist wards, so I have experience of many types of clinical care.
I came to Scotland with my husband just a few years ago, as we both felt that we wanted to experience a new country and a new culture. We also wanted to improve our English. Since we’ve been here, we’ve been blessed with the arrival of a daughter – a wonderful gift. We love living in Edinburgh, we even love the weather here – the summer in Italy is just too hot!
I started working in the care sector in Scotland as a Unit Manager in 2012 and I have been a Deputy Manager since 2020, just before the pandemic hit. This meant that my last few years working in care have been at a very challenging time, but this has also meant that I have learnt a lot. I began work here at Cramond Residence as Deputy Manager early in 2022.
What do you most like about working at Cramond Residence
I like to make a real difference to people’s lives, especially to elderly people. That’s why I like the fact that Cramond Residence is really focused on providing a high quality of life. Because of this, the Residents are treated as individuals with respect, compassion, honesty and dignity.
In addition, having studied both nursing and human resources at university, I am very pleased that I can combine these two passions and interests in my current job.
At Cramond Residence, we use Personalised Care Plans, as we value people and actively involve them in the planning of their care. This means that every care plan is unique and specific for each person.
To deliver these plans, every single member of the staff works together to achieve the goal of high-quality care and I’m very excited to be part of this great team. We have staff who come from many different backgrounds and who have a wide range of skills – I love to support them in their work, promote their growth and help them succeed.
I also like the tailored training supplied at Cramond Residence, which is definitely one of the key reasons why we are able to achieve excellence in the care we provide.
What motivates you?
I really believe that enhancing people’s quality of life is the most important aspect of the job we do here at Cramond Residence, and that it is how we can make a vital difference in residents’ lives.
What makes people happy can be highly subjective, this is why it is extremely important to actively listen to residents. That’s why we provide an integrated care approach and work as a multidisciplinary team, involving residents, next of kin, GPs, care assistants, nurses, physiotherapists, hospital at home teams, dietitians, etc. This is what really motivates me.
When I worked in hospitals the majority of the people only remained in the wards for a short period of time. At Cramond Residence, I can get to know the residents I look after and help them to live a dignified life. It is wonderful to be able to share their memories, experiences, wishes and expectations.
What else do you like about Cramond Residence?
I really appreciate the fact that Cramond offers residents such a beautiful environment in which they can relax and go about their days.
When it comes to quality of life, I also think that activities are very important. We are therefore working hard to continually improve and enhance the range of events, activities, hobbies and outings that we offer.
Food is another vital part of this jigsaw. For me food should not just be about nutrition (although this is very important) it should also be delicious and enjoyable and mealtimes should be something that people look forward to. At Cramond, we offer delicious food in high quality surroundings. We have lovely cups, plates, cutlery and napkins – it’s little things like this that help people feel more appreciated and more respected.
Are there any aspect of the job that are challenging?
Everything at Cramond Residence works very smoothly because we have some excellent management tools in place, including electronic systems that manage the delivery of medication and the implementation of care plans. However, because these were new systems to me, there was a steep learning curve when I started to use them. Luckily, I had excellent training and everyone was by my side to help me work things out.

Heads up the sales and marketing team for Cramond Residence

I deliver care to our residents, but also make sure that my team of nurses and carers have the right knowledge, skills and experience, so that, together, we do what’s best for the residents and their families. My job therefore involves a fair bit training and, crucially, making sure that staff put their training into practice. If you were to give me a specific label, you would probably describe me as an end of life care specialist. It’s a job I love – I’ve been giving care for over 42 years as a nurse.
Nursing care is quite complex, particularly when you’re supporting residents living with dementia, because you have to think about each individual’s emotional wellbeing, their physical wellbeing, and the fact that the disease process means that one day can be very different to the next. So you have to be able to go with the flow. If it’s a good day for the resident, you should make the most of it, if not, you have to draw on your expertise to help make sure they’re as comfortable as possible.
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