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Warfield Road, Bracknell, RG12 2JA
View full details of Bickerton HouseLatest Reviews for Bickerton House
26 January 2026
I am very grateful to the staff of Bickerton House who cared for my Mother up until her death. She was resident at the Swinley Forest Unit on respite care. Staff were exceptional in their care of my Mother. All staff were approachable, friendly, professional, practical and above all caring.
Staff
at Bickerton House were friendly and approachable at all levels in the organisation. Leadership and the management of staff has clearly established a positive ethos that runs through the organisation.
My family and I are very grateful to staff in supporting Carole in the final 6 weeks of her life. They provided the very best level of care. Thank you.
15 January 2026
We attended the winter wonderland event. The event was well planned and was a lovely experience for our young daughter. The staff was very helpful and kind and the facilities very clean. My grandmother was a resident prior to her recent passing.
07 January 2026
Mum has been at Bickerton House for over a year now and she clearly feels very at home. From the early days, making the transition from her own home to settling in, everyone without exception has been so kind and helpful making her feel well looked after. Mum has her own ways of wanting to do
things and the staff have gently encouraged her to join in some of the activities such as the seated exercise class which she really enjoys and this helped her to get to know the other residents. One of her other favourite things to do is go to the coffee shop to have a cappuccino. As a family, we are always made to feel very welcome when we visit as all the staff are so friendly and we know that when we leave mum is in good hands!
08 September 2025
My mother was at Bickerton for 2.5 years. She was well looked after by the staff, who are great, and the facilities were excellent.When she died there was a member of staff with her all the time.
It was a pleasure to visit her and I was always made welcome.
26 June 2025
The staff are excellent, providing a great level of service at all times. The nursing staff are always very quick to spot any health issues and get medical help immediately. As our mother wasn't eating well in her room the staff now take her to the dining room which has really helped.
We enjoy our
visits as we are warmly greeted by Reception staff and management.
Thank you to all the carers and nurses. We feel happy leaving mum in their care in Bickerton.
24 June 2025
Over the past 8 months, we've been visiting a family friend at Bickerton Care Home and we've been consistently impressed by the warm and welcoming atmosphere. The staff are always attentive, caring, and friendly, going above and beyond to ensure the well-being of the residents. The range of
activities offered to residents is fantastic, and they are always encouraged in a gentle, supportive manner to participate.
The receptionist is both prompt and delightful, creating a positive first impression every time we visit. The home itself is bright, clean, and pleasantly decorated, creating a comfortable and inviting environment. I particularly appreciate the personalised entrances to resident's rooms, adding a special touch.
The café is a wonderful space that truly feels like an enjoyable spot for residents, a testament to the staff's dedication and care, especially considering the varying needs of the residents.
Great residential care but you would need to organise your own rehabilitation
09 April 2025
Bickerton House care home took care of my elderly aunt for around 5 months before she died.
They came to the rescue of our family when she initially needed urgent respite care after an emergency operation, and again after a another spell in hospital after which when she needed palliative care.
The staff were all very kind to her, and also to the family members who visited her. It was not easy caring for someone so poorly and the staff did their very best for her right up to the end. Her family are all very grateful that we were able to use the services of Bickerton House at what was a difficult time.
07 March 2025
Our loved one has resided at Bickerton House for two years. We have found the management team very approachable, supportive, knowledgeable & caring.
Customer relations manager is warm, approachable & equally supportive &
Business administrator, is always on hand to help where needed.
Front of
house are always cheerful & welcoming whilst the Lifestyle team are adventurous and imaginative in their events held for the residents.
The clinical lead and her nursing team, is extremely trustworthy and knowledgeable and the level of care given to each of the residents that require nursing is of a high standard.
The care team are lively, cheerful and extremely positive towards the residents and their families and are more than happy to assist with any requests.
To everyone working at Bickerton, you really are a credit to Care UK and I couldn't be happier with the level of care and service my loved one receives.. thank you
24 February 2025
Safe and well cared for. The Home offers excellent service not only to the residents but also keeping the family and carer updated which is so important. There were issues regarding the quality of food but that has now been resolved. The manager is approachable and always wants to hear from
residents and family in the event something needs looking at. The staff seem a lot happier now he is in charge rather than with previous managers. Have no issues and well done for running a good ship.
22 January 2025
Generally, very good. One-to-one care a little hit and miss over Christmas-New Year but generally, staff attitude very good.
16 January 2025
Both of my parents are residents, mother with Alzheimer's and father with mobility issues.
I think my primary reason for the level of satisfaction is that I no longer fear for their safety and they have 24/7 care, which in my mother's case, is essential.
02 January 2025
My mother-in-law has been there for six weeks after having a stroke, it was the best decision we made. She is very happy there, lovely environment and lovely staff. A good selection of activities and encouragement by the staff to join in. She has just had a birthday and a big fuss was made making
her feel very special. She hasn't smiled as much as she is for a long time.
02 January 2025
My mother and father-in-law have both been living at Bickerton House since April this year. They each have very different care needs and they are polar opposites when it comes to likes, dislikes, personalities etc. however everyone at Bickerton, without exception, shows great respect and empathy
toward every individual and their personal situation or needs. They listen to and try hard to deliver special requests and are always welcoming to family and friends when they visit. When my mum-in-law was very poorly, they showed great empathy by allowing us to visit at any time, enabling us to visit every day around work schedules and the kids' clubs etc. I cannot fault them. I've found a real gem in Bickerton House and am so glad my in-laws are now safe and very happy in their new home.
02 January 2025
Both my mother and father are residents at Bickerton House. My mother has Alzheimer's and is therefore on a different floor to my father. The staff are so understanding of the different needs they both have, especially as my mother, sadly, has deteriorated in the last year. They have supported and
helped my father to cope with seeing less of my mother, I have really appreciated the care and thought that has gone into this.
The care for both of them is fantastic and very individual.
02 January 2025
Thank you to the staff of Bickerton House for making my mother's 96th birthday such a memorable experience, she was overjoyed by the fuss and attention she received. We were able to have lunch together in a private room, the food was excellent and the cake, made on-site, exceptional. Moving Mum to a
care home came with some trepidation but now seeing how happy she is, I know it was absolutely the right decision. She has quickly made friends and despite many offers from family, has decided staying at Bickerton is her preferred Christmas destination. My mother has been a resident only for a few months but already is referring to the staff as "my angels" which is good enough for me. She really does seem to be enjoying herself, I'm sure she thinks she is on holiday.
07 October 2024
My dad moved in May 30th 2024, he loves it there, wishes he had moved in beforehand. He says the staff works so very hard to accommodate his needs, we have tried to make it a home from home with many of his own personal items, photos and even his own recliner chair.
25 September 2024
My mum is a resident of Bickerton House and is so happy there. The care she receives, not just personal care but emotional and well-being, is exemplary.
She thoroughly enjoys all the activities and experiences they offer which makes her time so much more fulfilled. The staff are amazing, they are
very approachable, honest and professional and make sure that each resident is treated individually.
It is such a relief to know that the people caring for my mum are doing so in a way where she doesn't feel like a 'patient' but a member of a large family.
The management is very approachable and always listens to concerns and deals with them promptly which is a great benefit when you have to trust a loved one to someone else.
Bickerton has made my mum's life better and she enjoys every aspect of being there.
Thank you Bickerton!
18 September 2024
My wife and I have lived in Bickerton House for two years and feel happy and comfortable here. Our five bedroom house had become too big for us to look after. My wife fell and hit her leg on a kitchen unit. She was in hospital for two weeks and told that she needed to be in a care home.
We chose
Bickerton House because the careers were obviously very caring. We have comfortable, well-furnished rooms and enjoy the varied and healthy menus at breakfast, lunch and dinner. We have exercises three days each week that help keep us fit. We enjoy the various singers and other entertainers who come in. In the summer we enjoy sitting in the garden and talking with other residents. Also, the care home has a minibus which took us to Windsor for a very enjoyable trip on the river. All these activities are enjoyable and give us important new memories.
Overall, we have a better, more comfortable and interesting life at Bickerton House than we did over the last few years we spent in our house.
27 August 2024
Our parents moved to Bickerton House two and a half years ago and it's a decision we have never regretted. They were given a spacious en-suite room together on the dementia floor. They have been looked after with care and compassion and their medical needs are carefully observed.
Their days are
often filled with seasonal activities and musical performances. On summer days we love to sit with them on a terrace or out in the garden.
Sadly, we recently lost our father to Alzheimer's. All the staff were excellent at monitoring him and making him as comfortable as possible during his final days. We're very grateful for all their support of Mum and Dad during this difficult time and indeed, the wider family.
We have always found every staff member to be professional, knowledgeable and caring and above all, friendly!
27 August 2024
Mum was struggling at home and had been in hospital and it was time to find a care home that had Mum as a priority and I knew she was safe. The staff at Bickerton House work above and beyond to make Mum feel so welcome. They call me to let me know if she has had a bad night - they inform me what she
has been doing. It is home from home. She says the food is amazing, her room is spotless, there are activities every day and she is teaching a few staff to knit which makes her feel needed. It was the best decision I ever made and Mum is so happy. They also arranged a 90th birthday garden party for her and were happy for her family to attend - with a singer too! Thank you Bickerton for making my mum happy which makes me happy.
Latest Reviews for Bickerton House
26 January 2026
I am very grateful to the staff of Bickerton House who cared for my Mother up until her death. She was resident at the Swinley Forest Unit on respite care. Staff were exceptional in their care of my Mother. All staff were approachable, friendly, professional, practical and above all caring.
Staff
at Bickerton House were friendly and approachable at all levels in the organisation. Leadership and the management of staff has clearly established a positive ethos that runs through the organisation.
My family and I are very grateful to staff in supporting Carole in the final 6 weeks of her life. They provided the very best level of care. Thank you.
15 January 2026
We attended the winter wonderland event. The event was well planned and was a lovely experience for our young daughter. The staff was very helpful and kind and the facilities very clean. My grandmother was a resident prior to her recent passing.
07 January 2026
Mum has been at Bickerton House for over a year now and she clearly feels very at home. From the early days, making the transition from her own home to settling in, everyone without exception has been so kind and helpful making her feel well looked after. Mum has her own ways of wanting to do
things and the staff have gently encouraged her to join in some of the activities such as the seated exercise class which she really enjoys and this helped her to get to know the other residents. One of her other favourite things to do is go to the coffee shop to have a cappuccino. As a family, we are always made to feel very welcome when we visit as all the staff are so friendly and we know that when we leave mum is in good hands!
08 September 2025
My mother was at Bickerton for 2.5 years. She was well looked after by the staff, who are great, and the facilities were excellent.When she died there was a member of staff with her all the time.
It was a pleasure to visit her and I was always made welcome.
26 June 2025
The staff are excellent, providing a great level of service at all times. The nursing staff are always very quick to spot any health issues and get medical help immediately. As our mother wasn't eating well in her room the staff now take her to the dining room which has really helped.
We enjoy our
visits as we are warmly greeted by Reception staff and management.
Thank you to all the carers and nurses. We feel happy leaving mum in their care in Bickerton.
24 June 2025
Over the past 8 months, we've been visiting a family friend at Bickerton Care Home and we've been consistently impressed by the warm and welcoming atmosphere. The staff are always attentive, caring, and friendly, going above and beyond to ensure the well-being of the residents. The range of
activities offered to residents is fantastic, and they are always encouraged in a gentle, supportive manner to participate.
The receptionist is both prompt and delightful, creating a positive first impression every time we visit. The home itself is bright, clean, and pleasantly decorated, creating a comfortable and inviting environment. I particularly appreciate the personalised entrances to resident's rooms, adding a special touch.
The café is a wonderful space that truly feels like an enjoyable spot for residents, a testament to the staff's dedication and care, especially considering the varying needs of the residents.
Great residential care but you would need to organise your own rehabilitation
09 April 2025
Bickerton House care home took care of my elderly aunt for around 5 months before she died.
They came to the rescue of our family when she initially needed urgent respite care after an emergency operation, and again after a another spell in hospital after which when she needed palliative care.
The staff were all very kind to her, and also to the family members who visited her. It was not easy caring for someone so poorly and the staff did their very best for her right up to the end. Her family are all very grateful that we were able to use the services of Bickerton House at what was a difficult time.
07 March 2025
Our loved one has resided at Bickerton House for two years. We have found the management team very approachable, supportive, knowledgeable & caring.
Customer relations manager is warm, approachable & equally supportive &
Business administrator, is always on hand to help where needed.
Front of
house are always cheerful & welcoming whilst the Lifestyle team are adventurous and imaginative in their events held for the residents.
The clinical lead and her nursing team, is extremely trustworthy and knowledgeable and the level of care given to each of the residents that require nursing is of a high standard.
The care team are lively, cheerful and extremely positive towards the residents and their families and are more than happy to assist with any requests.
To everyone working at Bickerton, you really are a credit to Care UK and I couldn't be happier with the level of care and service my loved one receives.. thank you
24 February 2025
Safe and well cared for. The Home offers excellent service not only to the residents but also keeping the family and carer updated which is so important. There were issues regarding the quality of food but that has now been resolved. The manager is approachable and always wants to hear from
residents and family in the event something needs looking at. The staff seem a lot happier now he is in charge rather than with previous managers. Have no issues and well done for running a good ship.
22 January 2025
Generally, very good. One-to-one care a little hit and miss over Christmas-New Year but generally, staff attitude very good.
16 January 2025
Both of my parents are residents, mother with Alzheimer's and father with mobility issues.
I think my primary reason for the level of satisfaction is that I no longer fear for their safety and they have 24/7 care, which in my mother's case, is essential.
02 January 2025
My mother-in-law has been there for six weeks after having a stroke, it was the best decision we made. She is very happy there, lovely environment and lovely staff. A good selection of activities and encouragement by the staff to join in. She has just had a birthday and a big fuss was made making
her feel very special. She hasn't smiled as much as she is for a long time.
02 January 2025
My mother and father-in-law have both been living at Bickerton House since April this year. They each have very different care needs and they are polar opposites when it comes to likes, dislikes, personalities etc. however everyone at Bickerton, without exception, shows great respect and empathy
toward every individual and their personal situation or needs. They listen to and try hard to deliver special requests and are always welcoming to family and friends when they visit. When my mum-in-law was very poorly, they showed great empathy by allowing us to visit at any time, enabling us to visit every day around work schedules and the kids' clubs etc. I cannot fault them. I've found a real gem in Bickerton House and am so glad my in-laws are now safe and very happy in their new home.
02 January 2025
Both my mother and father are residents at Bickerton House. My mother has Alzheimer's and is therefore on a different floor to my father. The staff are so understanding of the different needs they both have, especially as my mother, sadly, has deteriorated in the last year. They have supported and
helped my father to cope with seeing less of my mother, I have really appreciated the care and thought that has gone into this.
The care for both of them is fantastic and very individual.
02 January 2025
Thank you to the staff of Bickerton House for making my mother's 96th birthday such a memorable experience, she was overjoyed by the fuss and attention she received. We were able to have lunch together in a private room, the food was excellent and the cake, made on-site, exceptional. Moving Mum to a
care home came with some trepidation but now seeing how happy she is, I know it was absolutely the right decision. She has quickly made friends and despite many offers from family, has decided staying at Bickerton is her preferred Christmas destination. My mother has been a resident only for a few months but already is referring to the staff as "my angels" which is good enough for me. She really does seem to be enjoying herself, I'm sure she thinks she is on holiday.
07 October 2024
My dad moved in May 30th 2024, he loves it there, wishes he had moved in beforehand. He says the staff works so very hard to accommodate his needs, we have tried to make it a home from home with many of his own personal items, photos and even his own recliner chair.
25 September 2024
My mum is a resident of Bickerton House and is so happy there. The care she receives, not just personal care but emotional and well-being, is exemplary.
She thoroughly enjoys all the activities and experiences they offer which makes her time so much more fulfilled. The staff are amazing, they are
very approachable, honest and professional and make sure that each resident is treated individually.
It is such a relief to know that the people caring for my mum are doing so in a way where she doesn't feel like a 'patient' but a member of a large family.
The management is very approachable and always listens to concerns and deals with them promptly which is a great benefit when you have to trust a loved one to someone else.
Bickerton has made my mum's life better and she enjoys every aspect of being there.
Thank you Bickerton!
18 September 2024
My wife and I have lived in Bickerton House for two years and feel happy and comfortable here. Our five bedroom house had become too big for us to look after. My wife fell and hit her leg on a kitchen unit. She was in hospital for two weeks and told that she needed to be in a care home.
We chose
Bickerton House because the careers were obviously very caring. We have comfortable, well-furnished rooms and enjoy the varied and healthy menus at breakfast, lunch and dinner. We have exercises three days each week that help keep us fit. We enjoy the various singers and other entertainers who come in. In the summer we enjoy sitting in the garden and talking with other residents. Also, the care home has a minibus which took us to Windsor for a very enjoyable trip on the river. All these activities are enjoyable and give us important new memories.
Overall, we have a better, more comfortable and interesting life at Bickerton House than we did over the last few years we spent in our house.
27 August 2024
Our parents moved to Bickerton House two and a half years ago and it's a decision we have never regretted. They were given a spacious en-suite room together on the dementia floor. They have been looked after with care and compassion and their medical needs are carefully observed.
Their days are
often filled with seasonal activities and musical performances. On summer days we love to sit with them on a terrace or out in the garden.
Sadly, we recently lost our father to Alzheimer's. All the staff were excellent at monitoring him and making him as comfortable as possible during his final days. We're very grateful for all their support of Mum and Dad during this difficult time and indeed, the wider family.
We have always found every staff member to be professional, knowledgeable and caring and above all, friendly!
27 August 2024
Mum was struggling at home and had been in hospital and it was time to find a care home that had Mum as a priority and I knew she was safe. The staff at Bickerton House work above and beyond to make Mum feel so welcome. They call me to let me know if she has had a bad night - they inform me what she
has been doing. It is home from home. She says the food is amazing, her room is spotless, there are activities every day and she is teaching a few staff to knit which makes her feel needed. It was the best decision I ever made and Mum is so happy. They also arranged a 90th birthday garden party for her and were happy for her family to attend - with a singer too! Thank you Bickerton for making my mum happy which makes me happy.