
She hasn't smiled as much as she is for a long time.L S(Daughter-in-law of Resident/Service User)



She hasn't smiled as much as she is for a long time.L S(Daughter-in-law of Resident/Service User)



Bickerton House in Bracknell, Berkshire, is a purpose-built care home with its own hair salon, coffee shop and cinema. Relaxing lounges, landscaped gardens, and bedrooms with en-suite facilities, all add to the level of luxury that residents can enjoy.
The warm, compassionate team provides a range of care services, from residential and nursing care to specialist dementia care, on a short stay and permanent basis. Every aspect of a resident’s care...
Care Provided by Bickerton House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bickerton House for full pricing details and T&Cs.
Contact Bickerton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Michael Pallister(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Bickerton House Reviews (66)
Bickerton House has a Review Score of 9.9 (9.864) out of 10, based on 27 reviews in the last 2 years.
Over all time Bickerton House has 66 reviews.
My mother in law has been in Bickerton house since December 2025 and is thriving. Since arriving there the care that she has received has been amazing. I can't speak highly enough about the staff and the care they provide. There is a great homely atmosphere and a real feeling of inclusion for the residents and us as family members.
We do really appreciate your kind words and we are pleased you feel that Bickerton has a homely atmosphere. The staff always go above and beyond
At Bickerton House Care Home - Care UK we set a high...
My Mum has been a resident at Bickerton since December 2025. We have both found the home to be so welcoming, kind and caring. Instantly it felt like a home from home to Mum and has continued to feel like that. There is an atmosphere of calm and happiness. The staff interaction with residents is always with kindness, respect and dignity. Staff also communicate well with each other with mutual support and respect. It is clear that Bickerton is lead well from the top with an open door policy to all. The management team actively encourages communication and feedback between all at the care home and clearly want to continue their high standards and to strive to do more. The activities team are excellent coming up with innovative ways to entertain all. The chefs are also excellent. I have no hesitation in recommending Bickerton.
We always really appreciate receiving reviews that showcase how well the whole team at Bickerton House work to make a difference in peoples lives
At Bickerton House Care Home - Care UK we set a high...
My Grandparents have been in Bickerton Care home for almost 4 years now and they love it. They say moving in was the best decision they made and we honestly believe that too. We can't thank the staff enough for their genuine kindness and attention towards everyone in the home. They always go above and beyond for all their residents and make visitors feel welcome as well which is really important. The facilities are lovely and offer a great variety of spaces for you to relax, enjoy some time indoors or out, and socialise with the other residents. My grandma's favourite part is definitely the food and my grandad's is that he gets to maintain a social life whilst being comfortable and looked after. Couldn't recommend Bickerton Care Home enough!
We are so pleased your grandparents are so happy and as a family you get to enjoy time here with them. Bickerton does feel like home for them and they definitely enjoy all of the amazing activities and the...
From the outset, the team demonstrated professionalism, compassion and a genuine commitment to understanding Mum as an individual. They quickly recognised that she wasn't really a morning person and adapted her routine accordingly, bringing her breakfast in bed, allowing her to wake gently and start the day comfortably. That level of personal attention meant so much to us as a family. She was truly treated like a princess.
The team kept us up to date throughout her stay and that was great, and during what was a difficult period, we felt reassured and supported. The staff showed patience, warmth and dignity in every interaction.
For any family considering respite or longer-term care in the Bracknell area, we found Bickerton House to be attentive, respectful and deeply caring. We are sincerely grateful for everything.
We loved having Mum stay with us and wish her the best of luck at home
At Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Staff at Bickerton House were friendly and approachable at all levels in the organisation. Leadership and the management of staff has clearly established a positive ethos that runs through the organisation.
My family and I are very grateful to staff in supporting Carole in the final 6 weeks of her life. They provided the very best level of care. Thank you.
We are so pleased that you appreciated the care and support we gave Mum and that she was comfortable
At Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We attended the winter wonderland event. The event was well planned and was a lovely experience for our young daughter. The staff was very helpful and kind and the facilities very clean. My grandmother was a resident prior to her recent passing.
We are so pleased you and your daughter got to enjoy the event with us
At Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Mum has been at Bickerton House for over a year now and she clearly feels very at home. From the early days, making the transition from her own home to settling in, everyone without exception has been so kind and helpful making her feel well looked after. Mum has her own ways of wanting to do things and the staff have gently encouraged her to join in some of the activities such as the seated exercise class which she really enjoys and this helped her to get to know the other residents. One of her other favourite things to do is go to the coffee shop to have a cappuccino. As a family, we are always made to feel very welcome when we visit as all the staff are so friendly and we know that when we leave mum is in good hands!
We are so pleased Mum settled so well and enjoy her great character, It always lovely to see you're family as well.
At Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It was a pleasure to visit her and I was always made welcome.
At Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We enjoy our visits as we are warmly greeted by Reception staff and management.
Thank you to all the carers and nurses. We feel happy leaving mum in their care in Bickerton.
At Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very pleased...
The receptionist is both prompt and delightful, creating a positive first impression every time we visit. The home itself is bright, clean, and pleasantly decorated, creating a comfortable and inviting environment. I particularly appreciate the personalised entrances to resident's rooms, adding a special touch.
The café is a wonderful space that truly feels like an enjoyable spot for residents, a testament to the staff's dedication and care, especially considering the varying needs of the residents.
Great residential care but you would need to organise your own rehabilitation
Hi B R thank you very much for taking the time to leave us feedback about your experience. Thank you so much for your kind review, we really do appreciate it. I will pass on your kind words to our team At Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very...
They came to the rescue of our family when she initially needed urgent respite care after an emergency operation, and again after a another spell in hospital after which when she needed palliative care. The staff were all very kind to her, and also to the family members who visited her. It was not easy caring for someone so poorly and the staff did their very best for her right up to the end. Her family are all very grateful that we were able to use the services of Bickerton House at what was a difficult time.
Thank you very much for taking the time to leave us feedback about your experience. It was lovely to get to know your aunt and your family, she is greatly missed by allAt Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Customer relations manager is warm, approachable & equally supportive &
Business administrator, is always on hand to help where needed.
Front of house are always cheerful & welcoming whilst the Lifestyle team are adventurous and imaginative in their events held for the residents.
The clinical lead and her nursing team, is extremely trustworthy and knowledgeable and the level of care given to each of the residents that require nursing is of a high standard.
The care team are lively, cheerful and extremely positive towards the residents and their families and are more than happy to assist with any requests.
To everyone working at Bickerton, you really are a credit to Care UK and I couldn't be happier with the level of care and service my loved one receives.. thank you
thank you very much for taking the time to leave us feedback about your experience.At Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Safe and well cared for. The Home offers excellent service not only to the residents but also keeping the family and carer updated which is so important. There were issues regarding the quality of food but that has now been resolved. The manager is approachable and always wants to hear from residents and family in the event something needs looking at. The staff seem a lot happier now he is in charge rather than with previous managers. Have no issues and well done for running a good ship.
Thank you very much for taking the time to leave us feedback about your experience. Mum is definitely going getting involved in more of the activities which is great to see. And we loved your signing at our last session. At Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Generally, very good. One-to-one care a little hit and miss over Christmas-New Year but generally, staff attitude very good.
I think my primary reason for the level of satisfaction is that I no longer fear for their safety and they have 24/7 care, which in my mother's case, is essential.
Hi Sandi, thank you very much for taking the time to leave us feedback about your experience. At Bickerton House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Mum really does enjoy the amazing activities, especially those that involve music and the primary school visits.
My mother-in-law has been there for six weeks after having a stroke, it was the best decision we made. She is very happy there, lovely environment and lovely staff. A good selection of activities and encouragement by the staff to join in. She has just had a birthday and a big fuss was made making her feel very special. She hasn't smiled as much as she is for a long time.
Thank you very much for taking the time to leave us feedback about your experience. At Bickerton House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Mum has fully emersed herself into the day-to-day life here at Bickerton.
My mother and father-in-law have both been living at Bickerton House since April this year. They each have very different care needs and they are polar opposites when it comes to likes, dislikes, personalities etc. however everyone at Bickerton, without exception, shows great respect and empathy toward every individual and their personal situation or needs. They listen to and try hard to deliver special requests and are always welcoming to family and friends when they visit. When my mum-in-law was very poorly, they showed great empathy by allowing us to visit at any time, enabling us to visit every day around work schedules and the kids' clubs etc. I cannot fault them. I've found a real gem in Bickerton House and am so glad my in-laws are now safe and very happy in their new home.
Hi Lisa, thank you very much for taking the time to leave us feedback about your experience. At Bickerton House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is so lovely to have them living together again.
The care for both of them is fantastic and very individual.
Hi Teresa, thank you very much for taking the time to leave us feedback about your experience. At Bickerton House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It's so lovely to finally have Mum and Dad living together again.
Thank you to the staff of Bickerton House for making my mother's 96th birthday such a memorable experience, she was overjoyed by the fuss and attention she received. We were able to have lunch together in a private room, the food was excellent and the cake, made on-site, exceptional. Moving Mum to a care home came with some trepidation but now seeing how happy she is, I know it was absolutely the right decision. She has quickly made friends and despite many offers from family, has decided staying at Bickerton is her preferred Christmas destination. My mother has been a resident only for a few months but already is referring to the staff as "my angels" which is good enough for me. She really does seem to be enjoying herself, I'm sure she thinks she is on holiday.
Hi Jeffrey, thank you very much for taking the time to leave us feedback about your experience. At Bickerton House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Mum has fully emersed herself into the day-to-day life at Bickerton and we love being her 'angels'
My dad moved in May 30th 2024, he loves it there, wishes he had moved in beforehand. He says the staff works so very hard to accommodate his needs, we have tried to make it a home from home with many of his own personal items, photos and even his own recliner chair.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bickerton House.
Meet the Team (1)

As Home Manager at Bickerton House, the most important part of my role is to make sure residents feel safe.
A big part of what I do is supporting my team. In particular, helping them navigate the healthcare sector which is always growing and developing. With that in mind, you also need to be well-organised and approachable. It helps that I can draw on my 15 years of experience and level five qualification in leadership.
When I first joined Care UK, I did so because its ethos reflected my own values and beliefs. A career highlight for me is the fact I have been able to work my way up through dedication and learning. Now, I feel proud to be part of a strong team that I have also helped grow. For us, it is about celebrating each other’s achievements and seeing how we can do even better.
Every day is different, but my favourite part is being able to spend time with residents and their families. I love finding out about their lives, getting to know them and listening to their wealth of knowledge.
Outside of work, we are an adventurous family and enjoy road trips and holidays. Having a very sporty son also means we spend a lot of time out and about supporting his activities.
Frequently Asked Questions about Bickerton House
What types of Care is Bickerton House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bickerton House have?
There are 77 Single Rooms.
What are the Facilities & Services at Bickerton House?
Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bickerton House to the centre of Bracknell?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bickerton House to verify any information. View our terms and conditions. Bickerton House has an Enhanced Service -more info.