
She hasn't smiled as much as she is for a long time.L S(Daughter-in-law of Resident/Service User)



She hasn't smiled as much as she is for a long time.L S(Daughter-in-law of Resident/Service User)



Bickerton House in Bracknell, Berkshire, is a purpose-built care home with its own hair salon, coffee shop and cinema. Relaxing lounges, landscaped gardens, and bedrooms with en-suite facilities, all add to the level of luxury that residents can enjoy.
The warm, compassionate team provides a range of care services, from residential and nursing care to specialist dementia care, on a short stay and permanent basis. Every aspect of a resident’s care...
Care Provided by Bickerton House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bickerton House for full pricing details and T&Cs.
Contact Bickerton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Michael Pallister(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Bickerton House Reviews (66)
Bickerton House has a Review Score of 9.9 (9.864) out of 10, based on 27 reviews in the last 2 years.
Over all time Bickerton House has 66 reviews.
My mother has been a resident of Bickerton House since the beginning of this year. She needs care and help with everything and I can't praise all the staff enough for their round-the-clock care, their expertise and their kindness in everything they do. The carers keep her very clean and are so nice with her while washing or bringing her meals and drinks etc. Due to my mother's frailty and age, she needs help with everything and that help is always there. It has relieved myself and family of so much stress.
Although my mother was initially very reluctant to come to live in a care home, she has settled really well and is very happy. She has formed friendships with residents and strong bonds with many members of staff. She also joins in with many activities, which she did not have the opportunity to do before.
Mum, in her 90s, moved into Bickerton House two months ago, having previously been living independently in Suffolk. The move had to take place quite quickly and was understandably stressful but the staff, who are lovely, kind, caring people, have been brilliant in helping mum settle in, making her feel welcome in her new surroundings and keeping me informed. She has a lovely bright room, tastefully decorated, which we have been able to personalise with her own belongings, pictures and furnishings. Mum really enjoys the freshly prepared meals and the activities and facilities within the home, e.g. hair salon, cafe, garden, etc. give her variety and choice in how she spends her time. She has made new friends, is happy and no longer feels so anxious and worried about what the future holds. I would thoroughly recommend Bickerton House to anyone considering residential or respite care for a loved one.
We needed to find a care home for mum and dad quite urgently following both of them being in hospital over the summer. The staff were extremely helpful in the initial process, showing first me and then dad around the home and describing some of the lovely events that are organised for residents. Dad was very pleasantly surprised at what a modern care home looks like having his own mother's experience as a reference and was happy to give it a try! Bickerton House staff have been as one caring, kind and extremely supportive in settling both mum and dad into the home. It is clear in walking around the home with mum and dad, that the staff know them well and are keen to create as comfortable an environment for them as possible, nothing has been too much trouble. Mum and dad are loving the meals, the exercise classes, socialising with other residents and of course the coffee shop and treats! Thank you for all you are doing Bickerton House, it is a great relief to know they are in such caring hands!
The heart of Bickerton, however, is the staff team. They treat mum with dignity and respect that the space is her home. She is happier than she's been in years - engaging in hobbies again and getting out and about. She's having a new lease of life.
We couldn't be more thankful to everyone there.
A very big thank you to everyone at Bickerton House who has worked so hard to make my mum feel at home there. It's always very difficult choosing a care home for a loved one, especially one aged 95 who was very against the idea. Bickerton House has proved to be a wonderful choice due to its excellent facilities and the kindness and dedication of all the lovely friendly staff. Bickerton House is a very happy place and wraps its arms around you and makes you feel you belong. My mum has been there for 10 weeks now and is very settled and loving it there. I can relax knowing she is safe and well looked after. I would thoroughly recommend it.
From walking in and meeting the reception team to the carers, cleaners and maintenance team everyone is highly professional, kind and caring.
Everyone always has a smile and welcomes you. The range of activities are excellent and the Lifestyle Coordinators work so hard to provide choice and variety for all the residents.
My friend that I visit is often having a one to one chat with one of the carers, they always have time for the residents and nothing is too much trouble.
From the beginning, the staff at Bickerton showed great care. They’re good at keeping us informed and the relationship works well. It puts us at ease, and we know dad gets the best care.
The tour really helped us visualise what life would be like for dad. It also feels good to know about all the activities and see pictures from time to time. It’s also a conversation starter when we visit.
Dad is a man few words, but he wanted us to know that the people are very good, and he feels well looked after.
I’m so pleased dads at Bickerton. You can see from photo’s that he looks so much better and happier there.
They fully comply with all the present Covid rules and regulations.
All the staff on the dementia section too many to individually mention have cared for my husband since June this year with great dignity and respect.
The administration team have kept me informed with information and guidance from the beginning of his stay.
The manager is very involved and keeps a good eye on everything going on in the care home. The lady on the reception is always very pleasant and helpful.
The business manager keeps all informed of all the events taking place.
The deputy manager has been outstanding giving me guidance and a great deal of her time helping me with complex forms.
All the staff have gone out of their way to help me with any problems and have always been available to talk about any issues.
I won’t ever forget the kindness shown to my husband and me at this very difficult time.
Thank you all September 2021
A complete change of lifestyle cannot be easy for a 90-year-old lady, but nonetheless, my aunt is settling well into Bickerton House and accepting that this is now her home. This is entirely due to the care she has received in trying to accommodate her needs. I know that staff members have sat with her and gone through photo albums with her for example. Just last week a cruise style lunch was put on for the residents with an invitation to the Captain's Table. Looking at the photos, a great deal of care went into preparing for this occasion, and I know my aunt was really looking forward to it. Comments and suggestions are always replied to and actioned promptly. Thank you to all the staff for their hard work.
My father stayed at Bickerton House for respite care in May 2021. From the moment I contacted the home, everybody was extremely helpful. My father enjoyed his stay very much. The staff are wonderful and the facilities are excellent. It gave me complete peace of mind he was being looked after while my husband and I took a short break. I cannot praise the home more - it is superb.
After a long year and struggling to find somewhere suitable for my mum, who has early-onset dementia, we found Bickerton House. From the moment we enquired they could not have been more helpful, everything was explained so well by the staff to us with regards to moving a relative in during Covid. Mum has settled so well and loves all the activities provided. Visits are well organised and nothing is ever too much trouble for the staff. Communication has been excellent so we know exactly how Mum is doing. Overall, in very tricky times, we couldn’t be happier with the service and care provided. Thank you Bickerton team!
My experience of Bickerton House care home was amazing. Very clean and tidy. Staff are excellent in their service. An amazing place to have comfort and peace of mind for the residents. I would recommend to anyone.
Mum came to you 6 weeks ago and the change in her is unbelievable. So happy thank you. It was hard to move her from previous care home but so glad we did. All the staff I have met are lovely and so so helpful. Mums never had anything to complain about. She certainly is enjoying her time with you.
Here for two weeks respite. Enjoyed the stay very much. Perfect surroundings, very helpful staff. Brilliant accommodation. Food excellent.
My Mother has been a resident in Bickerton Care Home for several months, myself my husband and family are so happy we have found a wonderful nursing home for her well being. All the staff are friendly, helpful and extremely supportive and kind. They phone us routinely with my mothers care plans. We are incredibly impressed with the daily activities, my Mum has mixed dementia but she has thrived and enjoys taking part with the crafts etc. A fantastic home for your loved one. We would all definitely recommend it.
My husband spent two weeks respite in Bickerton House and said that he immediately felt welcomed and comfortable commenting on good food and friendly helpful staff as well as a very well-appointed room/bathroom. I found the management very helpful in the time leading up to his admission and always available to answer our questions particularly during these difficult covid times. I felt confident that he would be well cared for in a safe environment, and this proved to be the case. We would certainly hope to use the care home again as the need arises.
During these difficult COVID times, I have been impressed by their unwavering adherence to procedure. Everyone feels very safe and looked after.
Thank you, team Bickerton!
Due to these unprecedented times, my mother has had to spend a lot of time in and out of isolation, but the staff have always ensured she has had lots of social interaction. I feel content to know my mother is in a safe and caring environment, where her needs are of the utmost priority. Bickerton House Care Home has excellent facilities, all the staff are friendly and provide very professional care in their respective roles.
We, as a family, could not recommend Bickerton House enough. Anybody who chooses Bickerton House for a family member has no need to worry - they will be in safe, caring and friendly hands and the staff communicate well with family members to keep you abreast of everything your family member is up to.
Brilliant and first-class for everything that they do.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bickerton House.
Meet the Team (1)

As Home Manager at Bickerton House, the most important part of my role is to make sure residents feel safe.
A big part of what I do is supporting my team. In particular, helping them navigate the healthcare sector which is always growing and developing. With that in mind, you also need to be well-organised and approachable. It helps that I can draw on my 15 years of experience and level five qualification in leadership.
When I first joined Care UK, I did so because its ethos reflected my own values and beliefs. A career highlight for me is the fact I have been able to work my way up through dedication and learning. Now, I feel proud to be part of a strong team that I have also helped grow. For us, it is about celebrating each other’s achievements and seeing how we can do even better.
Every day is different, but my favourite part is being able to spend time with residents and their families. I love finding out about their lives, getting to know them and listening to their wealth of knowledge.
Outside of work, we are an adventurous family and enjoy road trips and holidays. Having a very sporty son also means we spend a lot of time out and about supporting his activities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bickerton House to verify any information. View our terms and conditions. Bickerton House has an Enhanced Service -more info.