
She hasn't smiled as much as she is for a long time.L S(Daughter-in-law of Resident/Service User)



She hasn't smiled as much as she is for a long time.L S(Daughter-in-law of Resident/Service User)



Bickerton House in Bracknell, Berkshire, is a purpose-built care home with its own hair salon, coffee shop and cinema. Relaxing lounges, landscaped gardens, and bedrooms with en-suite facilities, all add to the level of luxury that residents can enjoy.
The warm, compassionate team provides a range of care services, from residential and nursing care to specialist dementia care, on a short stay and permanent basis. Every aspect of a resident’s care...
Care Provided by Bickerton House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bickerton House for full pricing details and T&Cs.
Contact Bickerton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Michael Pallister(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Bickerton House Reviews (66)
Bickerton House has a Review Score of 9.9 (9.864) out of 10, based on 27 reviews in the last 2 years.
Over all time Bickerton House has 66 reviews.
She thoroughly enjoys all the activities and experiences they offer which makes her time so much more fulfilled. The staff are amazing, they are very approachable, honest and professional and make sure that each resident is treated individually.
It is such a relief to know that the people caring for my mum are doing so in a way where she doesn't feel like a 'patient' but a member of a large family.
The management is very approachable and always listens to concerns and deals with them promptly which is a great benefit when you have to trust a loved one to someone else.
Bickerton has made my mum's life better and she enjoys every aspect of being there.
Thank you Bickerton!
We chose Bickerton House because the careers were obviously very caring. We have comfortable, well-furnished rooms and enjoy the varied and healthy menus at breakfast, lunch and dinner. We have exercises three days each week that help keep us fit. We enjoy the various singers and other entertainers who come in. In the summer we enjoy sitting in the garden and talking with other residents. Also, the care home has a minibus which took us to Windsor for a very enjoyable trip on the river. All these activities are enjoyable and give us important new memories.
Overall, we have a better, more comfortable and interesting life at Bickerton House than we did over the last few years we spent in our house.
Their days are often filled with seasonal activities and musical performances. On summer days we love to sit with them on a terrace or out in the garden.
Sadly, we recently lost our father to Alzheimer's. All the staff were excellent at monitoring him and making him as comfortable as possible during his final days. We're very grateful for all their support of Mum and Dad during this difficult time and indeed, the wider family.
We have always found every staff member to be professional, knowledgeable and caring and above all, friendly!
Mum was struggling at home and had been in hospital and it was time to find a care home that had Mum as a priority and I knew she was safe. The staff at Bickerton House work above and beyond to make Mum feel so welcome. They call me to let me know if she has had a bad night - they inform me what she has been doing. It is home from home. She says the food is amazing, her room is spotless, there are activities every day and she is teaching a few staff to knit which makes her feel needed. It was the best decision I ever made and Mum is so happy. They also arranged a 90th birthday garden party for her and were happy for her family to attend - with a singer too! Thank you Bickerton for making my mum happy which makes me happy.
My dad moved to Bickerton House from another care home in March 2024. He settled into his new surroundings fairly quickly through thoughtful attention from the staff. We have been very impressed by both the facilities provided and, in particular, the friendly, caring staff. When we visit Dad and take him to the coffee 'shop' and to visit the gardens, all the staff seem to know Dad by name and always have a friendly word to say to him. We were also impressed by the effort put in by the staff for events that had been organised, such as the D-Day celebration and the sports day, the latter supported by local school children linked to the care home. The management team have been efficient throughout and always say hello when we visit. Sadly, Dad's health deteriorated and he passed away at the home. During this difficult time, the staff were excellent and looked after Dad and us with great care, attention and dignity. We have been very pleased with the whole experience provided at Bickerton.
To date, my experience has been excellent. The care my mother has received has been first-class and has improved dramatically since her arrival, nursing and care staff are attentive and all management staff are supportive and very approachable.
Since being at Bickerton House, Mum's health has actually improved. She is in nursing care due to her use of oxygen but her breathing has improved, her mobility is better and she is very happy being there. The staff are excellent, they always make us feel welcome when we visit, making a special effort with my young children in particular. We've also attended a couple of Bickerton's events over the summer as a family, which has been great. Thank you to all at Bickerton for the excellent care you're providing to Mum.
The first thing was the smiling, warm faces greeting us by the staff. Next came the cleanliness and how well the facilities went beyond our expectations. It smelt so clean and fresh and was so bright and inviting.
The residents we met appeared so at home and there was such a calmness to the environment.
We were navigated so professionally through the process of arranging Dad's placement, which really made the whole transition smooth and so less stressful.
Within 2 weeks Dad was settled in his new home. We can't thank the staff for all their help, kindness and professionalism. An amazing team.
Mum has been at Bickerton House since January 2024. She is receiving nursing care and I can say that the staff looking after her have been very professional and caring. What's good is that they take action when they see a need in a timely fashion, with evolving medical conditions for example. This gives our family great comfort. The staff are all friendly and welcoming and there are events every day including trips out in the minibus. I am very happy with the care that Mum has received at Bickerton House.
Very happy with Bickerton House. My mother is receiving excellent care in a happy and positive environment. All the staff have been wonderful and have a a great approach to balancing the needs of residents, health care, general day-to-day living, etc.
The staff are always happy to help and have smiles on their faces. Last but not least the cakes are lovely.
I have a resident at Bickerton House for two years or so. I came here for end-of-life care but two years later I'm still around and am very active around the home. I think Bickerton has been good for me as I'm no longer as ill as I was and I managed to fill my days doing lots of things around the home. I love the activities and the gym sessions, I'm a resident ambassador so I spend a lot of time chatting to other residents, staff and relatives, I also go and chat to new residents and try to make them feel welcome. All in all I'd say I've gained a new lease of life which I think is testament to Bickerton's care.
It is very welcoming and the facilities are amazing.
They do lot with the residents and also involve the wider community.
The staff are very friendly and the nurses are too. Nothing is too much trouble.
They helped with respite to start with, bringing the start of his respite forward after seeing the family at crisis point.
My dad went on to enjoy his stay so much that he is now a permanent resident and looks so much better and healthier for it.
I would recommend going and having a look around, you won’t be disappointed.
I would 100% recommend.
At Bickerton House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your overall experience with us has been a positive one. We understand that sometimes moving...
The management are all very friendly, have lots of time for you and are very approachable.
The activities team are always encouraging Mum to be involved and when she can’t or doesn’t want to, they make sure they spend time with her so she isn’t missing out.
The food is fantastic and the cafe area is always a pleasure to sit in.
Highly recommend the home to anyone looking in the area.
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Really appreciated that they had rooms next door to each other and sat together at mealtimes looking out the window.
Very happy parents, shame they had to go home.
My brother has been in Bickerton House Care Home for nine weeks respite care. During this time, his health and well-being have improved significantly. He gets on well with the staff who are very friendly and caring. The home is always very clean and feels very safe. The residents are well looked after. He is only leaving here to be closer to his family.
At Bickerton House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The staff are so friendly and went out of their way to introduce themselves to Mum on her first day. She’s been in the garden every day which she loves. She is making friends and is so much brighter and happier. They have so many facilities available to the residents and lots of activities. The menu is varied and the tables are laid out beautifully which encourages mum to eat and be social. I love the individual Memory boxes outside each room where mum has put some of her treasures, and her precious photos have been put on the wall so it feels more like home. It is a very hard and distressing time, placing a loved parent into a care home but seeing mum happy again is worth it.
At Bickerton House we set a high standard for ourselves, so we are very pleased to hear that your mum is enjoying the garden, the food and that her overall experience with us has been a positive one.
When we come to view the home, we were greeted with friendly staff and shown around the whole home. It is very clean and everyone seemed very friendly and helpful. It was like home from home with their bedrooms.
I was very happy and thought this would be fab for my mum. It was a hard decision to put my mum in a care home but seeing this helped me so much. They have so many daily activities going on too and also have a pub and hairdressers in there too. Also a Cafe with an assortment of cakes daily.
Since mum has been in there, I haven’t looked back. They are so lovely and she has settled in so well. She’s very safe and looked after amazingly. I get regular feedback to let me know how she is getting on.
I’m so pleased she’s being cared for so well, I would highly recommend this home.
At Bickerton House, we set a high standard for ourselves, so we are very pleased to hear that your mum has settled in so well and that her overall experience with us has been a positive one.
Many Thanks, Bickerton House team.
I was very upset, concerned about her care, I wanted the best for her. I am happy to say I am no longer sad because she is in good hands, well cared for, she is clean, the home has got lots of activities to suit individual needs, hairdresser, you name it, they got it at Bickerton House. They are like a big happy family and I feel included. They are kind and polite to me whenever I call or visit.
They have organised a a zoom for me to speak to my lovely lady, they do lovely meal good choices.
At Bickerton House, we set a high standard for ourselves, so we are very pleased to hear that your friend is enjoying their experience with us and has made good use of our activities and facilities.
Many thanks, Bickerton House team.
I found the management to be extremely helpful, caring and the process was simple to get Mum moved there. I would highly recommend Bickerton House.
At Bickerton House, we set a high standard for ourselves, so we are very pleased to hear that your mum felt safe and content with us. We are also pleased that the overall experience was positive for you too.
Many Thanks, Bickerton House team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bickerton House.
Meet the Team (1)

As Home Manager at Bickerton House, the most important part of my role is to make sure residents feel safe.
A big part of what I do is supporting my team. In particular, helping them navigate the healthcare sector which is always growing and developing. With that in mind, you also need to be well-organised and approachable. It helps that I can draw on my 15 years of experience and level five qualification in leadership.
When I first joined Care UK, I did so because its ethos reflected my own values and beliefs. A career highlight for me is the fact I have been able to work my way up through dedication and learning. Now, I feel proud to be part of a strong team that I have also helped grow. For us, it is about celebrating each other’s achievements and seeing how we can do even better.
Every day is different, but my favourite part is being able to spend time with residents and their families. I love finding out about their lives, getting to know them and listening to their wealth of knowledge.
Outside of work, we are an adventurous family and enjoy road trips and holidays. Having a very sporty son also means we spend a lot of time out and about supporting his activities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bickerton House to verify any information. View our terms and conditions. Bickerton House has an Enhanced Service -more info.