Submit a Review for Barchester Mortain Place Care Home
93 Pevensey Bay Road, Eastbourne, BN23 6JF
View Full Details of Barchester Mortain Place Care HomeLatest Reviews for Barchester Mortain Place Care Home
15 September 2025
Visiting a family friend at this wonderful friendly run care home, which goes above and beyond in looking after there residents in there care. The home takes residents out on trips and has entertainment provided during the week. I would recommend this establishment to anyone looking for a place to live for there loved ones in there twilight years.
15 September 2025
Wonderful home, the staff are so kind and caring. It's very clean and the food is excellent.. Every day there are activities , entertainment, , and residents can go on outings,. I can't praise the place enough.
03 September 2025
I have been very pleased with my stay at Mortain Place all the staff was helpful and kind from the start which makes you feel at ease. I dont think anyone could find better.
07 August 2025
Mortain Place Eastbourne. The staff have all been incredibly helpful and a pleasure to deal with. They all seem to go out of their way to ensure guests have everything they meed and are comfortable. The entire place is kept spotlessly clean and the refreshment station is kept supplied, the food served in the restaurant is excellent as well as nutritious. I highly recommend.
08 July 2025
My mum has been here in Mortain for 5years.i would not hesitate to recommend this care home ,although the costs are high the standard of care is overall excellent, and all the carers do a excellent job and go up and above ,to treat and care for my mum ,like they would there own family.they keep you informed on issues that come up on her care , and medication etc.If u see any when visiting they are happy to answer any questions on your relatives care.The cleaning team do a excellent job keeping the unit spotlessly clean.there is quiet a lot going on with activities and outings and the staff do a outstanding job.when I see one of the staff around she often updates me on what my mums done.The environment when you enter seems happy and relaxed.My mum is in the upstairs unit ,and again the environment is very relaxed and residents seem relaxed and happy. Many thanks to all staff at Mortain
14 April 2025
I spent a week at Mortain Place after having a hip replacement. It was the best decision I could have made and the perfect way to build up my confidence and skills with crutches before going home. I felt safe, secure and looked after from the start. I cannot praise the staff highly enough for their friendliness and thoughtful care. It may sound like a small thing, but having them always use your name makes a difference. Visitors were made very welcome and there are plenty of informal places to sit and chat over coffee - and very good cake. I will certainly be recommending Mortain Place. Thank you to everyone for getting me on the road to recovery so quickly.
08 April 2025
My mother went into Mortain for respite post fall loves it so much she has decided to stay. There is such a lot going on and all the staff go out of their way to help her. I am so grateful to have her safe.
17 March 2025
Our relative was at Mortain for just over 1 year. His increasing vascular dimensia was well cared for by the staff and he was overall content. We were happy with the support he received until his recent death with efficiently, and staff were very friendly to us when we visited. Although the costs were considerable we are happy with the quality of the facility and the standard of care.
04 March 2025
Beautifully clean caring Care Home. All staff from the beginning to our ongoing time there is amazing, from reception to entertainment staff, carers to cooks and cleaning staff nothing is ever too much for everyone even when residents needs change often.
24 February 2025
I had a fall and fractured my pelvis and broke three rubs. As I had previously visited Barchester Mortain Place Care Home and was very impressed, on my release from hospital, I elected to come here. I have food allergies which are catered for beautifully. I am happy to be here and to be cared for by such caring friendly staff. My friends and family are welcome to visit whenever they wish.
04 February 2025
As soon as we arrived to be shown round Barchester Mortain Place Care Home, we knew it was the place for Mum. All the staff go up and above to meet Mum's needs. As for Mum, she has settled quickly and is so happy. Your brochure does not do it justice, you need to actually visit to understand the welcome you get each time you visit and see the facilities. Each member of staff knows each resident, treating each as an individual, which gives it a lovely personal touch.
19 November 2024
We looked at this home a year and a half ago knowing my mum would eventually have to go into full-time care, so decided to look again at this home and we're still impressed. My mum has now settled in and fully adjusted, she calls it a hotel. The care she receives is brilliant and talking to the staff fills you with confidence for your loved one, the food is exceptional here as well. I wouldn't hesitate to recommend this home.
29 October 2024
I felt my relative was treated with care, dignity and genuine affection. Staff were always polite and cheery and had time to answer any queries. There seemed to be a good range of activities. Food was plentiful with good quality and choice. We were always informed of any falls or medical issues. We have never regretted choosing Barchester Mortain Place Care Home.
24 October 2024
I came in for respite after a hip replacement and wanted to be as independent as possible in order to get home. The staff supported me and kept a firm eye on me to make sure I was coping, taking instant and appropriate action when my blood pressure became too high. Everything about the service I received was excellent.
24 September 2024
Mum has been a resident for over two and a half years and as a family, we feel she is kept safe at all times.
28 August 2024
My stay has given me confidence to go home. I needed this two-week stay - my broken arm has improved the swelling has gone down and I am using it even writing. With good food and incredible care, I am now in a better place. Thank you.
19 August 2024
I enjoyed my stay, the food and the activities are very good. The staff are kind and helpful. I have been very pleased with my stay.
05 August 2024
We have been residents of Barchester Mortain Place Care Home for three months. The kindness and care we have received is above and beyond anything we expected from the whole staff.
18 July 2024
Mum went into Barchester Mortain Place Care Home for respite care and didn't want to leave at the end of the month. She is now there on a permanent basis. The carers are wonderful with her, look after her really well and encourage her to join in with activities. Now she is in Mortain Place, she moves around more, eats healthier food and watches less TV. She no longer needs to worry about shopping, preparing meals or doing the laundry. Visitors are welcome and can sit in the bistro area or go to one of the lounges, which are like being in a hotel and much better than having to sit in her room. There is a nice outdoor area for when the weather is accommodating. It's very reassuring for me to know that she is being looked after, eating well, taking her medication and never on her own.
10 July 2024
My nan came to stay at Barchester Mortain Place Care Home after breaking her hip at home. After being pulled from pillar to post to hospitals and rehab hospitals, the doctors said she was finally able to go home although our family didn't feel that she should be alone. I found Mortain Place after a neighbour had recommended it and thought it was absolutely fantastic. Nothing was too much trouble, if my nan didn't like anything on the menu they would make her something special, they had spa baths which was a treat as Nan could only use a shower and they had lots of things for her to do, her favourite was the word games in the bistro as a lot of the residents would get together with the drinks and cake. I would highly recommend and Nan would happily go back if need be.
Latest Reviews for Barchester Mortain Place Care Home
15 September 2025
Visiting a family friend at this wonderful friendly run care home, which goes above and beyond in looking after there residents in there care. The home takes residents out on trips and has entertainment provided during the week. I would recommend this establishment to anyone looking for a place to live for there loved ones in there twilight years.
15 September 2025
Wonderful home, the staff are so kind and caring. It's very clean and the food is excellent.. Every day there are activities , entertainment, , and residents can go on outings,. I can't praise the place enough.
03 September 2025
I have been very pleased with my stay at Mortain Place all the staff was helpful and kind from the start which makes you feel at ease. I dont think anyone could find better.
07 August 2025
Mortain Place Eastbourne. The staff have all been incredibly helpful and a pleasure to deal with. They all seem to go out of their way to ensure guests have everything they meed and are comfortable. The entire place is kept spotlessly clean and the refreshment station is kept supplied, the food served in the restaurant is excellent as well as nutritious. I highly recommend.
08 July 2025
My mum has been here in Mortain for 5years.i would not hesitate to recommend this care home ,although the costs are high the standard of care is overall excellent, and all the carers do a excellent job and go up and above ,to treat and care for my mum ,like they would there own family.they keep you informed on issues that come up on her care , and medication etc.If u see any when visiting they are happy to answer any questions on your relatives care.The cleaning team do a excellent job keeping the unit spotlessly clean.there is quiet a lot going on with activities and outings and the staff do a outstanding job.when I see one of the staff around she often updates me on what my mums done.The environment when you enter seems happy and relaxed.My mum is in the upstairs unit ,and again the environment is very relaxed and residents seem relaxed and happy. Many thanks to all staff at Mortain
14 April 2025
I spent a week at Mortain Place after having a hip replacement. It was the best decision I could have made and the perfect way to build up my confidence and skills with crutches before going home. I felt safe, secure and looked after from the start. I cannot praise the staff highly enough for their friendliness and thoughtful care. It may sound like a small thing, but having them always use your name makes a difference. Visitors were made very welcome and there are plenty of informal places to sit and chat over coffee - and very good cake. I will certainly be recommending Mortain Place. Thank you to everyone for getting me on the road to recovery so quickly.
08 April 2025
My mother went into Mortain for respite post fall loves it so much she has decided to stay. There is such a lot going on and all the staff go out of their way to help her. I am so grateful to have her safe.
17 March 2025
Our relative was at Mortain for just over 1 year. His increasing vascular dimensia was well cared for by the staff and he was overall content. We were happy with the support he received until his recent death with efficiently, and staff were very friendly to us when we visited. Although the costs were considerable we are happy with the quality of the facility and the standard of care.
04 March 2025
Beautifully clean caring Care Home. All staff from the beginning to our ongoing time there is amazing, from reception to entertainment staff, carers to cooks and cleaning staff nothing is ever too much for everyone even when residents needs change often.
24 February 2025
I had a fall and fractured my pelvis and broke three rubs. As I had previously visited Barchester Mortain Place Care Home and was very impressed, on my release from hospital, I elected to come here. I have food allergies which are catered for beautifully. I am happy to be here and to be cared for by such caring friendly staff. My friends and family are welcome to visit whenever they wish.
04 February 2025
As soon as we arrived to be shown round Barchester Mortain Place Care Home, we knew it was the place for Mum. All the staff go up and above to meet Mum's needs. As for Mum, she has settled quickly and is so happy. Your brochure does not do it justice, you need to actually visit to understand the welcome you get each time you visit and see the facilities. Each member of staff knows each resident, treating each as an individual, which gives it a lovely personal touch.
19 November 2024
We looked at this home a year and a half ago knowing my mum would eventually have to go into full-time care, so decided to look again at this home and we're still impressed. My mum has now settled in and fully adjusted, she calls it a hotel. The care she receives is brilliant and talking to the staff fills you with confidence for your loved one, the food is exceptional here as well. I wouldn't hesitate to recommend this home.
29 October 2024
I felt my relative was treated with care, dignity and genuine affection. Staff were always polite and cheery and had time to answer any queries. There seemed to be a good range of activities. Food was plentiful with good quality and choice. We were always informed of any falls or medical issues. We have never regretted choosing Barchester Mortain Place Care Home.
24 October 2024
I came in for respite after a hip replacement and wanted to be as independent as possible in order to get home. The staff supported me and kept a firm eye on me to make sure I was coping, taking instant and appropriate action when my blood pressure became too high. Everything about the service I received was excellent.
24 September 2024
Mum has been a resident for over two and a half years and as a family, we feel she is kept safe at all times.
28 August 2024
My stay has given me confidence to go home. I needed this two-week stay - my broken arm has improved the swelling has gone down and I am using it even writing. With good food and incredible care, I am now in a better place. Thank you.
19 August 2024
I enjoyed my stay, the food and the activities are very good. The staff are kind and helpful. I have been very pleased with my stay.
05 August 2024
We have been residents of Barchester Mortain Place Care Home for three months. The kindness and care we have received is above and beyond anything we expected from the whole staff.
18 July 2024
Mum went into Barchester Mortain Place Care Home for respite care and didn't want to leave at the end of the month. She is now there on a permanent basis. The carers are wonderful with her, look after her really well and encourage her to join in with activities. Now she is in Mortain Place, she moves around more, eats healthier food and watches less TV. She no longer needs to worry about shopping, preparing meals or doing the laundry. Visitors are welcome and can sit in the bistro area or go to one of the lounges, which are like being in a hotel and much better than having to sit in her room. There is a nice outdoor area for when the weather is accommodating. It's very reassuring for me to know that she is being looked after, eating well, taking her medication and never on her own.
10 July 2024
My nan came to stay at Barchester Mortain Place Care Home after breaking her hip at home. After being pulled from pillar to post to hospitals and rehab hospitals, the doctors said she was finally able to go home although our family didn't feel that she should be alone. I found Mortain Place after a neighbour had recommended it and thought it was absolutely fantastic. Nothing was too much trouble, if my nan didn't like anything on the menu they would make her something special, they had spa baths which was a treat as Nan could only use a shower and they had lots of things for her to do, her favourite was the word games in the bistro as a lot of the residents would get together with the drinks and cake. I would highly recommend and Nan would happily go back if need be.