Submit a Review for Fernleigh Court Care & Nursing Home
Fletcher Road, Kempston, Bedford, MK42 7FY
View Full Details of Fernleigh Court Care & Nursing HomeLatest Reviews for Fernleigh Court Care & Nursing Home
30 July 2025
My mother spent her final years at Fernleigh Court, during this time she was cared for with dignity and friendship. At all times I was secure in the knowledge she was safe and in the hands of the team who really cared. I would love to highlight everyone who impacted on my mothers life however some will be missed but especially the team who made such a difference. Great job.
21 July 2025
Home is very clean it seems everyone is happy there . Plus staff are excellent. I feel my wife is being cared for very well plus safe.
26 June 2025
Immediately upon arrival, we were greeted with friendly, helpful staff. My sister is very happy she enjoys the food being offered with choices. She likes to meet and talk to people, and she has been asked to do this in the Bistro every day. We too have been offered tea and biscuits, which has made our visit relaxing and enjoyable with my sister.
11 June 2025
Dad is very comfortable and safe. All staff have been very helpful and look after him well. He loves the food, and I am sure if he can wake up a little more, he will enjoy the activities on offer.
29 May 2025
My husband was transferred to Fernleigh this month to be closer to his family. From day one, I cannot rate All Management and staff highly enough! My husband's welcoming into his new environment was outstanding!. His individual needs have been fully met. My husband is not good at mixing, he likes his personal space, all staff respect this with understanding. My husband loves his food. The food is excellent!!. Thank you to every single member of Management, nursing, carers, social, and Domestic staff, you go above and beyond.
24 April 2025
The staff are well trained and always friendly and approachable. The home is well maintained and welcoming. The activities provided are varied and interesting for residents. The nurses are diligent and communicate any concerns with relatives. Overall, a pleasant, safe and comfortable care home.
23 April 2025
Very good care and treatment for my wife. Very good.
23 April 2025
The staff here are wonderful and helpful. The food is mostly quite good. I love the soups. The atmosphere is nice and bright. There servers are generally quite good. Overall I think it is a good atmosphere. They have bingo and poetry and I love them both.
23 April 2025
Excellent
10 April 2025
Since mum, who has dementia, has been in Fernleigh Court she has been looked after with compassion, kindness and gentleness. From being bedbound for the previous year or so, she is now out of bed sitting in her special chair and being encouraged to engage in social situations and in the daily events. The friendly and helpful staff are always attentive to her needs and there is good communication between them and the family. One thing I have to mention was the surprise event the staff put on for my parents wedding anniversary with amazing decorations and an incredible afternoon tea. As a family we all say a huge Thank You to all at Fernleigh for everything you do for mum and also for looking after dad so well when he visits.
31 March 2025
Mum was always treated with kindness & respect. Whenever I had any issues, they were always quickly resolved. Advocating for a family member isn't easy, but I was never made to feel uncomfortable or a nuisance when I flagged up problems. Mum always preferred the staff she had come to know well & these relationships made her stay so much more bearable. she hated change & unfamiliar faces. The atmosphere in Fernleigh Court is very welcoming & friendly. The staff are always smiling & helpful.
31 March 2025
Fernleigh is a well run care home with incredible staff and facilities, bedrooms are comfortable, clean. Nothing is too much trouble for anyone, helpful, caring patient staff.
25 March 2025
Home is under investigation for abuse and neglect and safeguarding issues! Avoid! A male nurse slapped our mum around the face to 'verify' her death minutes after she died! Staff failed to recognise that our mum was at end of life, and as such, she was not given the correct medication to ease anxiety, pain until it was too late (we asked all day for their help). She was denied access to palliative care team, male nurse said there was no need as he knew what he was doing, he clearly didn't! Our mums food intolerances were ignored on multiple occasions. Incompetent in providing end of life or palliative care. They didn't recognise that our mum was 'end of life', as a result she was ignored and left without vital medication. Mum wasn't bathed for the entire 8 weeks she was there! Precious items missing from her room and never found. Staff laughed and joked as our mum was taken out by the undertakers. No respect! CQC have agreed with concerns. Read recent report!
19 March 2025
My Nan was not cared for adequately at this home. On 2 occasions whilst I was there she was given food she was intolerant to, despite this being listed on her notes. When Nan was in there for 3 weeks staff were surprised to learn that Nan had terminal cancer, and was registered blind. The manager explained these details were on her notes but she couldn't make the staff read them. As a result Nans needs weren't met. Staff rarely switched her telly on and we'd regularly find her sat in bed with the door closed and no tv on. Any activities the home had never included those that were bed bound. Pet visits, singers or entertainment were never extended to anyone who couldn't get out of bed. I asked a carer if they could change nans bed as it was soiled, but I was told no as she was bed bound. This was rectified once we complained and other staff sorted it. On my visits it was clear that nans needs weren't being met. My mum & aunt had regular meetings with the manager, but not much changed.
09 January 2025
We have found we have been well looked after everyone has been so kind to us and we thank you very much.
07 January 2025
The staff, care levels, and attention to learning who we children are in relation to our mum is exceptional. From the first visit, I understood the comments of all the staff. Our mum is cared for, clean and very safe. I cannot put into words how much pressure and stress has been removed from my life having mum here. Mum has joined in from day one, settled well and indeed thriving here. Thank you to all.
26 November 2024
This care home has been excellent with my wife. She's well cared for and the staff are all brilliant. The food on offer is amazing and always served lovely and hot. Her room is always clean and tidy. An excellent place overall.
13 November 2024
I find all the staff very caring and professional. They have helped me greatly in my rehab and I am forever grateful.
11 November 2024
I came into Fernley Court for respite after major surgery so that I could recover enough to look after my disabled husband. Not knowing what to expect, after two weeks it is now my absolute pleasure to write a review on Fernley Court as a "tick box" would never do this beautiful care home justice! The building itself would rival any five-star hotel..the decor is so subtle and so tasteful. The food is delicious, beautifully presented with lots of choice and always served with a smile. Most importantly every single member of staff gives us 100% of their caring attention. I have absolutely nothing negative to say about Fernley Court only a very big heartfelt thank you from the bottom of my heart to a particular member of staff and all the team.
15 October 2024
I am so grateful for everything everyone does for my mother. The staff are so very helpful, caring, kind and friendly. I feel so blessed she is living in such a beautiful care home. Thank you so very much.
Latest Reviews for Fernleigh Court Care & Nursing Home
30 July 2025
My mother spent her final years at Fernleigh Court, during this time she was cared for with dignity and friendship. At all times I was secure in the knowledge she was safe and in the hands of the team who really cared. I would love to highlight everyone who impacted on my mothers life however some will be missed but especially the team who made such a difference. Great job.
21 July 2025
Home is very clean it seems everyone is happy there . Plus staff are excellent. I feel my wife is being cared for very well plus safe.
26 June 2025
Immediately upon arrival, we were greeted with friendly, helpful staff. My sister is very happy she enjoys the food being offered with choices. She likes to meet and talk to people, and she has been asked to do this in the Bistro every day. We too have been offered tea and biscuits, which has made our visit relaxing and enjoyable with my sister.
11 June 2025
Dad is very comfortable and safe. All staff have been very helpful and look after him well. He loves the food, and I am sure if he can wake up a little more, he will enjoy the activities on offer.
29 May 2025
My husband was transferred to Fernleigh this month to be closer to his family. From day one, I cannot rate All Management and staff highly enough! My husband's welcoming into his new environment was outstanding!. His individual needs have been fully met. My husband is not good at mixing, he likes his personal space, all staff respect this with understanding. My husband loves his food. The food is excellent!!. Thank you to every single member of Management, nursing, carers, social, and Domestic staff, you go above and beyond.
24 April 2025
The staff are well trained and always friendly and approachable. The home is well maintained and welcoming. The activities provided are varied and interesting for residents. The nurses are diligent and communicate any concerns with relatives. Overall, a pleasant, safe and comfortable care home.
23 April 2025
Very good care and treatment for my wife. Very good.
23 April 2025
The staff here are wonderful and helpful. The food is mostly quite good. I love the soups. The atmosphere is nice and bright. There servers are generally quite good. Overall I think it is a good atmosphere. They have bingo and poetry and I love them both.
23 April 2025
Excellent
10 April 2025
Since mum, who has dementia, has been in Fernleigh Court she has been looked after with compassion, kindness and gentleness. From being bedbound for the previous year or so, she is now out of bed sitting in her special chair and being encouraged to engage in social situations and in the daily events. The friendly and helpful staff are always attentive to her needs and there is good communication between them and the family. One thing I have to mention was the surprise event the staff put on for my parents wedding anniversary with amazing decorations and an incredible afternoon tea. As a family we all say a huge Thank You to all at Fernleigh for everything you do for mum and also for looking after dad so well when he visits.
31 March 2025
Mum was always treated with kindness & respect. Whenever I had any issues, they were always quickly resolved. Advocating for a family member isn't easy, but I was never made to feel uncomfortable or a nuisance when I flagged up problems. Mum always preferred the staff she had come to know well & these relationships made her stay so much more bearable. she hated change & unfamiliar faces. The atmosphere in Fernleigh Court is very welcoming & friendly. The staff are always smiling & helpful.
31 March 2025
Fernleigh is a well run care home with incredible staff and facilities, bedrooms are comfortable, clean. Nothing is too much trouble for anyone, helpful, caring patient staff.
25 March 2025
Home is under investigation for abuse and neglect and safeguarding issues! Avoid! A male nurse slapped our mum around the face to 'verify' her death minutes after she died! Staff failed to recognise that our mum was at end of life, and as such, she was not given the correct medication to ease anxiety, pain until it was too late (we asked all day for their help). She was denied access to palliative care team, male nurse said there was no need as he knew what he was doing, he clearly didn't! Our mums food intolerances were ignored on multiple occasions. Incompetent in providing end of life or palliative care. They didn't recognise that our mum was 'end of life', as a result she was ignored and left without vital medication. Mum wasn't bathed for the entire 8 weeks she was there! Precious items missing from her room and never found. Staff laughed and joked as our mum was taken out by the undertakers. No respect! CQC have agreed with concerns. Read recent report!
19 March 2025
My Nan was not cared for adequately at this home. On 2 occasions whilst I was there she was given food she was intolerant to, despite this being listed on her notes. When Nan was in there for 3 weeks staff were surprised to learn that Nan had terminal cancer, and was registered blind. The manager explained these details were on her notes but she couldn't make the staff read them. As a result Nans needs weren't met. Staff rarely switched her telly on and we'd regularly find her sat in bed with the door closed and no tv on. Any activities the home had never included those that were bed bound. Pet visits, singers or entertainment were never extended to anyone who couldn't get out of bed. I asked a carer if they could change nans bed as it was soiled, but I was told no as she was bed bound. This was rectified once we complained and other staff sorted it. On my visits it was clear that nans needs weren't being met. My mum & aunt had regular meetings with the manager, but not much changed.
09 January 2025
We have found we have been well looked after everyone has been so kind to us and we thank you very much.
07 January 2025
The staff, care levels, and attention to learning who we children are in relation to our mum is exceptional. From the first visit, I understood the comments of all the staff. Our mum is cared for, clean and very safe. I cannot put into words how much pressure and stress has been removed from my life having mum here. Mum has joined in from day one, settled well and indeed thriving here. Thank you to all.
26 November 2024
This care home has been excellent with my wife. She's well cared for and the staff are all brilliant. The food on offer is amazing and always served lovely and hot. Her room is always clean and tidy. An excellent place overall.
13 November 2024
I find all the staff very caring and professional. They have helped me greatly in my rehab and I am forever grateful.
11 November 2024
I came into Fernley Court for respite after major surgery so that I could recover enough to look after my disabled husband. Not knowing what to expect, after two weeks it is now my absolute pleasure to write a review on Fernley Court as a "tick box" would never do this beautiful care home justice! The building itself would rival any five-star hotel..the decor is so subtle and so tasteful. The food is delicious, beautifully presented with lots of choice and always served with a smile. Most importantly every single member of staff gives us 100% of their caring attention. I have absolutely nothing negative to say about Fernley Court only a very big heartfelt thank you from the bottom of my heart to a particular member of staff and all the team.
15 October 2024
I am so grateful for everything everyone does for my mother. The staff are so very helpful, caring, kind and friendly. I feel so blessed she is living in such a beautiful care home. Thank you so very much.