Latest Reviews for Barchester Melbourn Springs Care Home
29 January 2026
My mother was required to have respite care at Melbourn Springs at the last minute due to her husband's illness. From the appointment to view the care home, and all stages of care the manager and staff were 1st class. The management of her medicine, food services and facilities available are
excellent. Thanks to everyone, we will definitely be using Melbourn Springs ago if needed! P.s communication is so important and this was also excellent.
20 January 2026
The management and staff are nothing short of fantastic. The care staff to food provided are 5 stars.
Dad is very happy never wanted to leave the "hotel" Mum was treated brilliantly in Respite car.
23 December 2025
Melbourn Springs is a beautiful home with hotel comforts/ Staff are very friendly and always approachable.
The entertainments offered are amazing, my sister-in-law loves to join in, and goes on outside trips too.
Enid was recently very ill and one gentleman was so good staying with her (and
myself) getting her temperature down and re-dressed. Spoke to the ambulance crew etc. I think the homes atmosphere has improved since the new manager has taken over (Vimu)
08 December 2025
Hi, my mum has been a resident for 4 years at Melbourne, she has been very happy there and the staff have been very attentive, the chef provides great food and the staff also seem to be happy. Sadly mum died recently and Melbourn allowed a lovely service for me and my family. I can honestly say it
was the best decision I made to move mum from the North of England so that I could see her more easily, from start to the end she was in a loving setting. I would recommend to anyone considering this home for their nearest and dearest.
25 November 2025
The staff are always friendly and helpful. If there are any issues they are always resolved immediately and do not recur. My mother is very content there. There are plenty of opportunities to do activities. My mother enjoys the meals.
19 November 2025
Respite care for 2 weeks faultless, amazing care, spotless facilities, first class service all round. A HUGE THANKYOU
Managerial staff enquired about everything and wanted to know everything about mum to make it the best experience for her, took time to talk to me and mum and gain lots of
information to get things right.
06 November 2025
I have had daily dealings with the care home for 4.5 years ,we have seen many ups and downs with previous management more downs ,but can honestly say the new manager has gone above and beyond to help and make changes and listen and respects our opinions and explains in very true respectful manner of
reason behind things ,and in a short time I am now back loving this care home I've been around other care homes and can't find anything that comes close to how this is now thank you so much, look forward to seeing more staff as the residents rise in numbers
Also a very big thank you to all staff including the cleaning team as it's so much better thank you all again
04 November 2025
My husband actually spent a week in Respite at Melbourne Springs whilst I was having a hip replacement . He was well looked after and kept safe as he suffers from PSP . He didnot want to socialise whilst there but was able to eat well at a table as he does at home . He said the Staff were lovely and
friendly but he was naturally pleased to be home ! It was for peace of mind that I chose MS for his stay .
28 October 2025
An excellent care home. Very friendly and caring from management through to carers, with excellent support also from facilities organisers, friendly reception staff, etc. Always seems clean, peaceful, and welcoming when I visit my centenarian mother(frequently). They do what they can to make the
resident comfortable, safe, and happy. I know from personal experience that the manager (Vimu) is genuinely caring and this flows down to the team. I'd recommend it.
27 October 2025
I am very pleased with the contact I've with all the personnel!
You are very attentafull (!) for my sister!
Thanks to all of you.
23 October 2025
Just brilliant under the new temporary manager.
Food & housekeeping is excellent as is maintenance & gardens.
Team is great.
09 October 2025
Lovely home with staff that care and feel part of the family. My Mum has struggled at times and the staff have worked really hard to find ways to help her. I can say that over the last few months she has been the happiest she has been during her dementia journey
21 July 2025
My husband is well looked after & cared for.
We enjoy the activities and meals together.
21 July 2025
Taken brilliant care of my grandad, good services, entertainment and care.
27 June 2025
A very reassuring experience to see my former teacher in spotless accommodation and cared for by friendly, respectful, considerate, cheerful, understanding staff, who were also prompt, welcoming and helpful to visitors. The atmosphere was calm - unlike some care homes, staff didn't seem rushed off
their feet. Lunch was excellent! And served better than in most top-class hotels. Personally I liked the staff's smart uniforms, the formality inspired confidence. I look forward to visiting again.
13 June 2025
My mother has been a resident of Melbourn springs for about 6 months.
I am very pleased and impressed with the care she gets. All the staff (carers, activities team, admin etc.) are friendly and kind. There is a wide variety of activities for residents with kindly encouragement to attend.
The
facilities are modern, clean, well maintained and well designed. The food is varied and from what I can tell from the occasions where I have shared. well prepared and tasty.
Management at the home try to make it a home for residents and involve relatives in various activities. Recent examples are Mother's Day celebration and Melbourn Spring's 5th birthday party
I would highly recommend
13 June 2025
Had a fabulous afternoon celebrating Melbourn Springs 5th Birthday.
Lovely garden party with BBQ and sing a long with Charlie Chaplin.
Congratulations to all involved in organising the party and thank you for your hard work, to all the staff, too many to mention, however, I would like to single
out the general manager and her family, along with the activities lead and another staff member for their extra efforts in ensuring everyone was comfortable and enjoying themselves.
Well done
13 June 2025
My relative was resistant to coming to a care home but has been so welcomed and nurtured by Melbourn Springs staff that she is happy now. Every member of staff is helpful, friendly and caring. There are activities every day to include all residents if they so choose. The building is well designed
to facilitate easy living for residents with suitable socialising spaces for visits. The friends and families are included for many entertainments. Very good food.
26 March 2025
Very impressed with the caring staff and level of care offered. Mum stayed a week for respite care. The home is very clean and smart. The dining room bright and airy with proper linen table cloths, comfortable chairs and delicious meals from a varied menu. Tea and coffee and cakes available all
day. Efficiently run and very smooth check in and departure. Brilliant entertainment offered as well. Would highly recommend.
05 February 2025
Most importantly, the staff are extremely helpful and kind. I will have no hesitation in recommending this care home.
Latest Reviews for Barchester Melbourn Springs Care Home
29 January 2026
My mother was required to have respite care at Melbourn Springs at the last minute due to her husband's illness. From the appointment to view the care home, and all stages of care the manager and staff were 1st class. The management of her medicine, food services and facilities available are
excellent. Thanks to everyone, we will definitely be using Melbourn Springs ago if needed! P.s communication is so important and this was also excellent.
20 January 2026
The management and staff are nothing short of fantastic. The care staff to food provided are 5 stars.
Dad is very happy never wanted to leave the "hotel" Mum was treated brilliantly in Respite car.
23 December 2025
Melbourn Springs is a beautiful home with hotel comforts/ Staff are very friendly and always approachable.
The entertainments offered are amazing, my sister-in-law loves to join in, and goes on outside trips too.
Enid was recently very ill and one gentleman was so good staying with her (and
myself) getting her temperature down and re-dressed. Spoke to the ambulance crew etc. I think the homes atmosphere has improved since the new manager has taken over (Vimu)
08 December 2025
Hi, my mum has been a resident for 4 years at Melbourne, she has been very happy there and the staff have been very attentive, the chef provides great food and the staff also seem to be happy. Sadly mum died recently and Melbourn allowed a lovely service for me and my family. I can honestly say it
was the best decision I made to move mum from the North of England so that I could see her more easily, from start to the end she was in a loving setting. I would recommend to anyone considering this home for their nearest and dearest.
25 November 2025
The staff are always friendly and helpful. If there are any issues they are always resolved immediately and do not recur. My mother is very content there. There are plenty of opportunities to do activities. My mother enjoys the meals.
19 November 2025
Respite care for 2 weeks faultless, amazing care, spotless facilities, first class service all round. A HUGE THANKYOU
Managerial staff enquired about everything and wanted to know everything about mum to make it the best experience for her, took time to talk to me and mum and gain lots of
information to get things right.
06 November 2025
I have had daily dealings with the care home for 4.5 years ,we have seen many ups and downs with previous management more downs ,but can honestly say the new manager has gone above and beyond to help and make changes and listen and respects our opinions and explains in very true respectful manner of
reason behind things ,and in a short time I am now back loving this care home I've been around other care homes and can't find anything that comes close to how this is now thank you so much, look forward to seeing more staff as the residents rise in numbers
Also a very big thank you to all staff including the cleaning team as it's so much better thank you all again
04 November 2025
My husband actually spent a week in Respite at Melbourne Springs whilst I was having a hip replacement . He was well looked after and kept safe as he suffers from PSP . He didnot want to socialise whilst there but was able to eat well at a table as he does at home . He said the Staff were lovely and
friendly but he was naturally pleased to be home ! It was for peace of mind that I chose MS for his stay .
28 October 2025
An excellent care home. Very friendly and caring from management through to carers, with excellent support also from facilities organisers, friendly reception staff, etc. Always seems clean, peaceful, and welcoming when I visit my centenarian mother(frequently). They do what they can to make the
resident comfortable, safe, and happy. I know from personal experience that the manager (Vimu) is genuinely caring and this flows down to the team. I'd recommend it.
27 October 2025
I am very pleased with the contact I've with all the personnel!
You are very attentafull (!) for my sister!
Thanks to all of you.
23 October 2025
Just brilliant under the new temporary manager.
Food & housekeeping is excellent as is maintenance & gardens.
Team is great.
09 October 2025
Lovely home with staff that care and feel part of the family. My Mum has struggled at times and the staff have worked really hard to find ways to help her. I can say that over the last few months she has been the happiest she has been during her dementia journey
21 July 2025
My husband is well looked after & cared for.
We enjoy the activities and meals together.
21 July 2025
Taken brilliant care of my grandad, good services, entertainment and care.
27 June 2025
A very reassuring experience to see my former teacher in spotless accommodation and cared for by friendly, respectful, considerate, cheerful, understanding staff, who were also prompt, welcoming and helpful to visitors. The atmosphere was calm - unlike some care homes, staff didn't seem rushed off
their feet. Lunch was excellent! And served better than in most top-class hotels. Personally I liked the staff's smart uniforms, the formality inspired confidence. I look forward to visiting again.
13 June 2025
My mother has been a resident of Melbourn springs for about 6 months.
I am very pleased and impressed with the care she gets. All the staff (carers, activities team, admin etc.) are friendly and kind. There is a wide variety of activities for residents with kindly encouragement to attend.
The
facilities are modern, clean, well maintained and well designed. The food is varied and from what I can tell from the occasions where I have shared. well prepared and tasty.
Management at the home try to make it a home for residents and involve relatives in various activities. Recent examples are Mother's Day celebration and Melbourn Spring's 5th birthday party
I would highly recommend
13 June 2025
Had a fabulous afternoon celebrating Melbourn Springs 5th Birthday.
Lovely garden party with BBQ and sing a long with Charlie Chaplin.
Congratulations to all involved in organising the party and thank you for your hard work, to all the staff, too many to mention, however, I would like to single
out the general manager and her family, along with the activities lead and another staff member for their extra efforts in ensuring everyone was comfortable and enjoying themselves.
Well done
13 June 2025
My relative was resistant to coming to a care home but has been so welcomed and nurtured by Melbourn Springs staff that she is happy now. Every member of staff is helpful, friendly and caring. There are activities every day to include all residents if they so choose. The building is well designed
to facilitate easy living for residents with suitable socialising spaces for visits. The friends and families are included for many entertainments. Very good food.
26 March 2025
Very impressed with the caring staff and level of care offered. Mum stayed a week for respite care. The home is very clean and smart. The dining room bright and airy with proper linen table cloths, comfortable chairs and delicious meals from a varied menu. Tea and coffee and cakes available all
day. Efficiently run and very smooth check in and departure. Brilliant entertainment offered as well. Would highly recommend.
05 February 2025
Most importantly, the staff are extremely helpful and kind. I will have no hesitation in recommending this care home.