54 John Boden Way, Woodthorpe, Loughborough, LE11 2ER
View Full Details of Woodthorpe LodgeWoodthorpe Lodge has been excellent for my both mum and dad staying here. Comforting to know they are being looked after in safe and friendly environment.
We as a family have been very pleased with the care of my mum in your care home. The staff are very caring friendly and approachable. We have been kept well informed of any needs. Mum has been very happy here. She has been reluctant to join in with some of the many activities but when she has participated it has been lovely to see her smiling and enjoying herself despite her dementia.
Management and Front of House staff are very polite and friendly, and any queries which we raised through emails to the managers are swiftly dealt with. Mum appreciates the pampering opportunities, hair care, nail treatments etc. We do feel that mum does not engage in too many activities which we feel would enhance her lifestyle, perhaps the staff could push, use inclusion a little more, albeit difficult, I know.
Overall, the experience is good, but in order to give feedback to improve: - Some medical appointments have been missed as I have not been notified. - Dad's room is too clattered with nappies etc. As this is his living space, finding a different storage approach would be preferable.
Great home - that looks after my father-in-law well.
We are reassured that my husband is safe and slowly getting used to being away from home. The staff are great - nothing is too much trouble.
Mum has thoroughly enjoyed her time at Woodthrope Lodge. The staff have all been extremely helpful and supportive of her and her direct family. We have all enjoyed visiting Woodthoorpe Lodge as it's very inviting, very clean and always well-presented. Whenever we have asked for things to be done for Mum, they have been very quick to oblige. I would recommend Woodthorpe Lodge as a care facility.
All I can say is 'I would stay here'!
Since experiencing this care home I find it outrageous the way certain members of staff, in particular, the woman with dark hair and glasses show little or no respect to my wife, the staff are always on their phones instead of doing the basic tasks they are paid to do! On a recent visit, the aforementioned member of staff repeated in a very sarcastic way to other members of staff my conversation to my mother-in-law. Let's get this right this is not a tree service the costs are high you would expect to be treated in a respectful and courteous manner by all staff. It is not all staff but the ones that are bad are terrible. And how can this business be allowed to get staff to write reviews surely a conflict of interest. We have visited and my mother-in-law only had on a dressing gown nothing else and was covered in dried on excrement maybe this home needs investigating.
I have been very impressed with all aspects of the care home. My dad's room is very well-appointed and is always clean and tidy. The meals are of a high standard and my dad always enjoys them. All staff are polite, professional and exceptionally helpful. The building itself is very well equipped and kept immaculately. 10 out of 10 any day of the week!
I have been a resident here since 06/12/2023. On the whole, it is a lovely place and the staff are nice. It is better now I am able to lock my room as I was having trouble with other residents coming in and moving my stuff. It's nice that I can enjoy doing my own thing in my room or join in the activities if I want to. I love attending the church service. My only worry is that my bin doesn't get emptied every day which is not nice as I am incontinent and use it for my pads.
Woodthorpe Lodge is an absolute godsend. Wonderful, elegant, clean and spacious home. The staff are so caring, friendly and efficient. Auntie's room is so beautiful with lovely views into the garden. The activity program is excellent, something to do every day, morning and afternoon. Very impressed all in all.
Woodthorpe Lodge is a wonderful place. My family friend is well looked after by all the fantastic staff. They have truly helped settle her into her new life very well. The facilities are beautiful, bright, clean and homely. Thank you all for the work you do.
Caring and friendly environment. Lovely care staff and approachable management/senior team. Homely feel.
I found staff good, careful and helpful. Food was acceptable. I wanted for nothing.
Good care and good facilities. Staff are very caring, kind and considerate.
Overall, everything is satisfactory.
I came here from hospital - very late at night and was treated with the greatest care and respect. All staff work to help/support all who want or need it. The rooms are ok but could certainly be better/improved. Activities are varied and related to residents' needs. Possibly/probably value for money.
My mum has settled in reasonably quickly, which is down to the excellent care. The staff are all lovely to Mum. The senior carers are all very professional and caring, plus easy to talk to. I do feel though that more domestic staff are needed to help clean the dining room after mealtimes, which would free up the carers to aid the residents. The home is well maintained and is nice and modern, which Mum loves. The management are all friendly and helpful and nothing is too much trouble. I feel happy knowing Mum is not only safe but happy. The fact that the home is all-inclusive makes it easier to manage.
My dad has settled in very well. The staff are really kind and helpful - we are very pleased that he is safe and well.
Woodthorpe Lodge has been excellent for my both mum and dad staying here. Comforting to know they are being looked after in safe and friendly environment.
We as a family have been very pleased with the care of my mum in your care home. The staff are very caring friendly and approachable. We have been kept well informed of any needs. Mum has been very happy here. She has been reluctant to join in with some of the many activities but when she has participated it has been lovely to see her smiling and enjoying herself despite her dementia.
Management and Front of House staff are very polite and friendly, and any queries which we raised through emails to the managers are swiftly dealt with. Mum appreciates the pampering opportunities, hair care, nail treatments etc. We do feel that mum does not engage in too many activities which we feel would enhance her lifestyle, perhaps the staff could push, use inclusion a little more, albeit difficult, I know.
Overall, the experience is good, but in order to give feedback to improve: - Some medical appointments have been missed as I have not been notified. - Dad's room is too clattered with nappies etc. As this is his living space, finding a different storage approach would be preferable.
Great home - that looks after my father-in-law well.
We are reassured that my husband is safe and slowly getting used to being away from home. The staff are great - nothing is too much trouble.
Mum has thoroughly enjoyed her time at Woodthrope Lodge. The staff have all been extremely helpful and supportive of her and her direct family. We have all enjoyed visiting Woodthoorpe Lodge as it's very inviting, very clean and always well-presented. Whenever we have asked for things to be done for Mum, they have been very quick to oblige. I would recommend Woodthorpe Lodge as a care facility.
All I can say is 'I would stay here'!
Since experiencing this care home I find it outrageous the way certain members of staff, in particular, the woman with dark hair and glasses show little or no respect to my wife, the staff are always on their phones instead of doing the basic tasks they are paid to do! On a recent visit, the aforementioned member of staff repeated in a very sarcastic way to other members of staff my conversation to my mother-in-law. Let's get this right this is not a tree service the costs are high you would expect to be treated in a respectful and courteous manner by all staff. It is not all staff but the ones that are bad are terrible. And how can this business be allowed to get staff to write reviews surely a conflict of interest. We have visited and my mother-in-law only had on a dressing gown nothing else and was covered in dried on excrement maybe this home needs investigating.
I have been very impressed with all aspects of the care home. My dad's room is very well-appointed and is always clean and tidy. The meals are of a high standard and my dad always enjoys them. All staff are polite, professional and exceptionally helpful. The building itself is very well equipped and kept immaculately. 10 out of 10 any day of the week!
I have been a resident here since 06/12/2023. On the whole, it is a lovely place and the staff are nice. It is better now I am able to lock my room as I was having trouble with other residents coming in and moving my stuff. It's nice that I can enjoy doing my own thing in my room or join in the activities if I want to. I love attending the church service. My only worry is that my bin doesn't get emptied every day which is not nice as I am incontinent and use it for my pads.
Woodthorpe Lodge is an absolute godsend. Wonderful, elegant, clean and spacious home. The staff are so caring, friendly and efficient. Auntie's room is so beautiful with lovely views into the garden. The activity program is excellent, something to do every day, morning and afternoon. Very impressed all in all.
Woodthorpe Lodge is a wonderful place. My family friend is well looked after by all the fantastic staff. They have truly helped settle her into her new life very well. The facilities are beautiful, bright, clean and homely. Thank you all for the work you do.
Caring and friendly environment. Lovely care staff and approachable management/senior team. Homely feel.
I found staff good, careful and helpful. Food was acceptable. I wanted for nothing.
Good care and good facilities. Staff are very caring, kind and considerate.
Overall, everything is satisfactory.
I came here from hospital - very late at night and was treated with the greatest care and respect. All staff work to help/support all who want or need it. The rooms are ok but could certainly be better/improved. Activities are varied and related to residents' needs. Possibly/probably value for money.
My mum has settled in reasonably quickly, which is down to the excellent care. The staff are all lovely to Mum. The senior carers are all very professional and caring, plus easy to talk to. I do feel though that more domestic staff are needed to help clean the dining room after mealtimes, which would free up the carers to aid the residents. The home is well maintained and is nice and modern, which Mum loves. The management are all friendly and helpful and nothing is too much trouble. I feel happy knowing Mum is not only safe but happy. The fact that the home is all-inclusive makes it easier to manage.
My dad has settled in very well. The staff are really kind and helpful - we are very pleased that he is safe and well.