Woodthorpe Lodge

54 John Boden Way, Woodthorpe, Loughborough LE11 2ER
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9.3 63 Reviews
  • Woodthorpe Lodge, Loughborough
Woodthorpe Lodge in Loughborough offers dignified care to residents in a welcoming home.

With trained staff and a variety of social activities within the home as well as day trips out, residents can be entertained in different ways.

Nutritious, tasty meals that cater to individual's dietary requirements are available at the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1460

These prices are only a guideline, please contact Woodthorpe Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Natasha Birkin (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Woodthorpe Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Woodthorpe Lodge has plenty of onsite parking for visitors.

Woodthorpe Lodge Reviews (63)

9.3

Woodthorpe Lodge has a Review Score of 9.3 (9.287) out of 10, based on 20 reviews in the last 2 years.
Over all time Woodthorpe Lodge has 63 reviews.

Overall Experience
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Reviewer Connection to Woodthorpe Lodge
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Total of 63, showing 1-20
Review from A H (Son of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, the experience is good, but in order to give feedback to improve:
- Some medical appointments have been missed as I have not been notified.
- Dad's room is too clattered with nappies etc. As this is his living space, finding a different storage approach would be preferable.
Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge

Thank you for your review, we value all feedback as this helps us to make improvements where required. We have taken on board your comments and are grateful to you for giving us the opportunity to improve our services. We will certainly find alternative storage for your dad's continence products going forward and we sincerely apologise for any previously missed appointments. If you wish to discuss your concerns further, please do not hesitate to contact the Home direct.

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Review from S T (Daughter-in-law of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great home - that looks after my father-in-law well.
Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge

We would like to express our gratitude for your positive feedback. Your positive rating and comments means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.

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Review from N T (Wife of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are reassured that my husband is safe and slowly getting used to being away from home.
The staff are great - nothing is too much trouble.
Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge

We'd like to extend our appreciation to you for taking the time to leave us such a positive rating. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. Thank you, for your kind words.

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Review from Peter A (Son of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has thoroughly enjoyed her time at Woodthrope Lodge. The staff have all been extremely helpful and supportive of her and her direct family. We have all enjoyed visiting Woodthoorpe Lodge as it's very inviting, very clean and always well-presented. Whenever we have asked for things to be done for
Mum, they have been very quick to oblige. I would recommend Woodthorpe Lodge as a care facility.
Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge

Thank you for sharing such positive feedback about our home. At Woodthorpe Lodge, kindness and communication are at the heart of everything we do, and we are so pleased to hear your mum is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from C W (Daughter-in-law of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All I can say is 'I would stay here'!
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Review from S F (Relative of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Since experiencing this care home I find it outrageous the way certain members of staff, in particular, the woman with dark hair and glasses show little or no respect to my wife, the staff are always on their phones instead of doing the basic tasks they are paid to do!
On a recent visit, the aforementioned
member of staff repeated in a very sarcastic way to other members of staff my conversation to my mother-in-law.
Let's get this right this is not a tree service the costs are high you would expect to be treated in a respectful and courteous manner by all staff.
It is not all staff but the ones that are bad are terrible.
And how can this business be allowed to get staff to write reviews surely a conflict of interest.
We have visited and my mother-in-law only had on a dressing gown nothing else and was covered in dried on excrement maybe this home needs investigating.
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Review from R S (Son of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with all aspects of the care home. My dad's room is very well-appointed and is always clean and tidy. The meals are of a high standard and my dad always enjoys them. All staff are polite, professional and exceptionally helpful. The building itself is very well equipped and
kept immaculately.
10 out of 10 any day of the week!
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Review from Mary H (Resident) assisted by family/friend published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a resident here since 06/12/2023. On the whole, it is a lovely place and the staff are nice. It is better now I am able to lock my room as I was having trouble with other residents coming in and moving my stuff. It's nice that I can enjoy doing my own thing in my room or join in the activities
if I want to. I love attending the church service. My only worry is that my bin doesn't get emptied every day which is not nice as I am incontinent and use it for my pads.
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Review from Claire S (Niece of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodthorpe Lodge is an absolute godsend.
Wonderful, elegant, clean and spacious home.
The staff are so caring, friendly and efficient.
Auntie's room is so beautiful with lovely views into the garden.
The activity program is excellent, something to do every day, morning and afternoon.
Very impressed
all in all.
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Review from Chloe S (Friend of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodthorpe Lodge is a wonderful place. My family friend is well looked after by all the fantastic staff. They have truly helped settle her into her new life very well.
The facilities are beautiful, bright, clean and homely.
Thank you all for the work you do.
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Review from A M (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and friendly environment. Lovely care staff and approachable management/senior team. Homely feel.
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Review from Terence S (Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found staff good, careful and helpful. Food was acceptable. I wanted for nothing.
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Review from Christine M (Daughter of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good care and good facilities. Staff are very caring, kind and considerate.
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Review from K M (Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, everything is satisfactory.
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Review from Betty H (Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came here from hospital - very late at night and was treated with the greatest care and respect.
All staff work to help/support all who want or need it.
The rooms are ok but could certainly be better/improved.
Activities are varied and related to residents' needs.
Possibly/probably value for money.
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Review from A C (Daughter of Resident) published on 1 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has settled in reasonably quickly, which is down to the excellent care. The staff are all lovely to Mum. The senior carers are all very professional and caring, plus easy to talk to. I do feel though that more domestic staff are needed to help clean the dining room after mealtimes, which would
free up the carers to aid the residents. The home is well maintained and is nice and modern, which Mum loves. The management are all friendly and helpful and nothing is too much trouble. I feel happy knowing Mum is not only safe but happy. The fact that the home is all-inclusive makes it easier to manage.
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Review from R W (Daughter of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has settled in very well. The staff are really kind and helpful - we are very pleased that he is safe and well.
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Review from Patricia V (Niece of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Woodthorpe Lodge are fantastic, nothing is too much trouble for them.
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Review from K H (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into the home as a result of poor mobility and really struggled with the transition, however, all the staff have been fantastic, so friendly and accommodating. Every accommodation has been made to make him comfortable and fulfil all his needs. Thank you so much to everyone.
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Review from M G (Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came here on 14.07.22 having had a couple of horrendous weeks at another home. Just wanted to die. Within two weeks of being here feeling so much better. Thanks to the care and attention of all the staff. Have always felt safe and secure here. Not afraid to call for ambulance assistance when it was
needed. Part of my health problem is 'swallowing normal meals'. The staff here have helped over come that by 'blending' all my food into a 'soup-like' consistency. Excellent home.
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Current Review Score: 9.3 (9.287)

Overview of Review Score

The Review Score of 9.3 (9.287) out of 10 for Woodthorpe Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.287 for Woodthorpe Lodge is calculated as follows: ( (121 Excellents x 5) + (88 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 237 Ratings = 4.287
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodthorpe Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Woodthorpe Lodge

What types of Care is Woodthorpe Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodthorpe Lodge have?

There are 66 Single Rooms.

What are the Facilities & Services at Woodthorpe Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodthorpe Lodge to the centre of Loughborough?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodthorpe Lodge to verify any information. View our terms and conditions. Woodthorpe Lodge has an Enhanced Service - more info.