Woodthorpe Lodge

54 John Boden Way, Woodthorpe, Loughborough LE11 2ER
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9.3 71 Reviews
  • Woodthorpe Lodge, Loughborough
Woodthorpe Lodge in Loughborough offers dignified care to residents in a welcoming home.

With trained staff and a variety of social activities within the home as well as day trips out, residents can be entertained in different ways.

Nutritious, tasty meals that cater to individual's dietary requirements are available at the home.
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Care Provided by Woodthorpe Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1460

These prices are only a guideline, please contact Woodthorpe Lodge to find out the exact price for your requirements.

Contact Woodthorpe Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodthorpe Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Natasha Birkin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Woodthorpe Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Woodthorpe Lodge has plenty of onsite parking for visitors.

Woodthorpe Lodge Reviews (71)

9.3

Woodthorpe Lodge has a Review Score of 9.3 (9.253) out of 10, based on 26 reviews in the last 2 years.
Over all time Woodthorpe Lodge has 71 reviews.

Overall Experience
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Date Published
  • 71
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Reviewer Connection to Woodthorpe Lodge
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Total of 71, showing 1-20
Review from M H (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Sadly standards
Seem to be slipping again especially at the weekends.
Often when you visit it seems very understaffed, staff may be off doing jobs but that leaves residents unattended in communal areas for lengths at a time. Staff do their best and are lovely. mum has also had some falls in her room
meaning she isn't found until carers do their rounds , it was discussed over 6 months ago that emergency help buttons would be purchased to be worn on wrists or around the neck these still have yet to materialise
And yet again issues with laundry ,too many times now family has
visited and no underwear was in her drawers , where is it all going ? also we find many items of clothing that do not belong to her , and I see other residents wearing her clothes. Many items have also gone missing lots of brand new pairs of shoes and slippers ,or just 1 of a pair missing ! Water jugs and glasses are often not in the room again also im concerned about yet another new owner
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
Dear Michelle,
Thank you for sharing your concerns. We are sorry you feel recent standards have fallen short of expectations, especially around weekend staffing and supervision in communal areas; we…read more
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Review from Joyce G (Sister of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff work hard sometimes under trying circumstances. Some of the residents can be very difficult & abusive to staff but they treat everyone with care & compassion never raising their voices.
Some of my sisters' clothes go missing, whilst I realise staff cannot patrol the bedrooms it is
annoying particularly when items are tagged & some never turn up again.
The facilities are very good, everything looks clean & tidy apart from the internal garden area which is looking very untidy with dead summer bedding still there & furniture strewn about.
Sometimes there is a lack of communication between staff & requests are sometimes left unresolved.
My sister's next of kin was not informed of a letter from the hospital for a hospital appointment dated Oct 20th but scheduled for Nov 25th this had to be cancelled on the day of the appointment as we had other activities planned that day.
The staff try hard to keep residents active & engaged in numerous activities.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
Dear Joyce,
Thank you for your review, we value all feedback as this helps us to make improvements where required. It is lovely to hear about the excellent care and activities in the home. We are…read more
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Review from P K (Son of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Mum's experience started off very well, in lovely surroundings with a pleasant room, good food and excellent activities. However, as time has moved on and she is becoming increasingly frail, it begins to feel that she is not receiving appropriate care. Many, if not most of her clothing and personal
belongings have gone missing, despite labelling - laundry has been particularly problematic. Recently Mum has had falls, leading to a paramedic being called out who diagnosed that she was dehydrated - hence dizziness and falls. On the morning after, my brother went to visit to try and give her some fluid, which was not easy, as she was lying in bed so he had to support her sitting up. When a carer came into the room, my brother asked her if Mum had had breakfast. The carer did not know and went to check, returning with a bowl of cereal with milk, which my brother managed to help Mum to eat. Considering Mum's condition, it seems neglectful not to check that she was actually getting fluids.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
Thank you for your review, we value all feedback as this helps us to make improvements where required. We are grateful to you for sharing your experience regarding your mother's care at Woodthorpe…read more
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Review from S G (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall everyone has been amazing and very accommodating. Treated my mother with great respect and kindness when it was needed.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
Dear Sarah, We would like to express our gratitude for your positive review and kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide…read more
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Review from Debbie S (Sister of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is a resident of woodthorpe Lodge care home & the care provided is second to none, he is very well cared for & all the staff are so friendly, the meals are excellent & they have regular activities which my brother enjoys very much.
I couldn't wish for a better care home for him.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
Dear Debbie,
Thank you for sharing such positive feedback about our home.
At Woodthorpe Lodge kindness is at the heart of everything we do and are so pleased to hear your brother is happy and…read more
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Review from M G (Son of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodthorpe Lodge has been excellent for my both mum and dad staying here. Comforting to know they are being looked after in safe and friendly environment.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
Dear Martin, Thank you for sharing such positive feedback about our home.
At Woodthorpe Lodge kindness is at the heart of everything we do and are so pleased to hear your parents are happy and…read more
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Review from Sue P (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family have been very pleased with the care of my mum in your care home. The staff are very caring friendly and approachable. We have been kept well informed of any needs. Mum has been very happy here. She has been reluctant to join in with some of the many activities but when she has participated
it has been lovely to see her smiling and enjoying herself despite her dementia.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
Dear Sue, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly…read more
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Review from M R (Son of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management and Front of House staff are very polite and friendly, and any queries which we raised through emails to the managers are swiftly dealt with. Mum appreciates the pampering opportunities, hair care, nail treatments etc. We do feel that mum does not engage in too many activities which we feel
would enhance her lifestyle, perhaps the staff could push, use inclusion a little more, albeit difficult, I know.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
Dear Mark, Thank you so much for your lovely review of our home. We truly appreciate your kind words and are glad to hear your positive feedback. Regarding your comments about encouraging Mum to join…read more
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Review from A H (Son of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, the experience is good, but in order to give feedback to improve:
- Some medical appointments have been missed as I have not been notified.
- Dad's room is too clattered with nappies etc. As this is his living space, finding a different storage approach would be preferable.
Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge
Thank you for your review, we value all feedback as this helps us to make improvements where required. We have taken on board your comments and are grateful to you for giving us the opportunity to…read more
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Review from S T (Daughter-in-law of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great home - that looks after my father-in-law well.
Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge
We would like to express our gratitude for your positive feedback. Your positive rating and comments means a lot to our team of dedicated colleagues, who continuously strive to provide high quality…read more
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Review from N T (Wife of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are reassured that my husband is safe and slowly getting used to being away from home.
The staff are great - nothing is too much trouble.
Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge
We'd like to extend our appreciation to you for taking the time to leave us such a positive rating. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly…read more
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Review from Peter A (Son of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has thoroughly enjoyed her time at Woodthrope Lodge. The staff have all been extremely helpful and supportive of her and her direct family. We have all enjoyed visiting Woodthoorpe Lodge as it's very inviting, very clean and always well-presented. Whenever we have asked for things to be done for
Mum, they have been very quick to oblige. I would recommend Woodthorpe Lodge as a care facility.
Reply from Clare Sheehan, Careline Advisor at Woodthorpe Lodge
Thank you for sharing such positive feedback about our home. At Woodthorpe Lodge, kindness and communication are at the heart of everything we do, and we are so pleased to hear your mum is happy and…read more
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Review from C W (Daughter-in-law of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All I can say is 'I would stay here'!
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Review from S F (Relative of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Since experiencing this care home I find it outrageous the way certain members of staff, in particular, the woman with dark hair and glasses show little or no respect to my wife, the staff are always on their phones instead of doing the basic tasks they are paid to do!
On a recent visit, the aforementioned
member of staff repeated in a very sarcastic way to other members of staff my conversation to my mother-in-law.
Let's get this right this is not a tree service the costs are high you would expect to be treated in a respectful and courteous manner by all staff.
It is not all staff but the ones that are bad are terrible.
And how can this business be allowed to get staff to write reviews surely a conflict of interest.
We have visited and my mother-in-law only had on a dressing gown nothing else and was covered in dried on excrement maybe this home needs investigating.
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Review from R S (Son of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with all aspects of the care home. My dad's room is very well-appointed and is always clean and tidy. The meals are of a high standard and my dad always enjoys them. All staff are polite, professional and exceptionally helpful. The building itself is very well equipped and
kept immaculately.
10 out of 10 any day of the week!
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Review from Mary H (Resident) assisted by family/friend published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a resident here since 06/12/2023. On the whole, it is a lovely place and the staff are nice. It is better now I am able to lock my room as I was having trouble with other residents coming in and moving my stuff. It's nice that I can enjoy doing my own thing in my room or join in the activities
if I want to. I love attending the church service. My only worry is that my bin doesn't get emptied every day which is not nice as I am incontinent and use it for my pads.
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Review from Claire S (Niece of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodthorpe Lodge is an absolute godsend.
Wonderful, elegant, clean and spacious home.
The staff are so caring, friendly and efficient.
Auntie's room is so beautiful with lovely views into the garden.
The activity program is excellent, something to do every day, morning and afternoon.
Very impressed
all in all.
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Review from Chloe S (Friend of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodthorpe Lodge is a wonderful place. My family friend is well looked after by all the fantastic staff. They have truly helped settle her into her new life very well.
The facilities are beautiful, bright, clean and homely.
Thank you all for the work you do.
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Review from A M (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and friendly environment. Lovely care staff and approachable management/senior team. Homely feel.
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Review from Terence S (Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found staff good, careful and helpful. Food was acceptable. I wanted for nothing.
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Current Review Score: 9.3 (9.253)

Overview of Review Score

The Review Score of 9.3 (9.253) out of 10 for Woodthorpe Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.253 for Woodthorpe Lodge is calculated as follows: ( (157 Excellents x 5) + (104 Goods x 4) + (27 Satisfactorys x 3) + (8 Poors x 2) + (12 Very Poors x 1) ) ÷ 308 Ratings = 4.253
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodthorpe Lodge is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (3)

Leah

Leah Parkinson

Job Title: Front Of House Manager Joined: 2025

Kind care is showing compassion, giving time and attention to help others. Kind care is contributing positively to improving the lives of others.

Claire

Claire Paisley

Job Title: Well-being Coordinator Joined: 2024

To me, kind care means slow down listen and really engage. Just remember that the person in front of you is someone's Mum, Dad, or Grandparent. Always have it in the back of your mind that it could be your loved one - or even you!

Michael

Michael Moore

Job Title: Deputy Manager

"Kind care means treating and helping someone with gentleness, compassion, and respect. It is about not only meeting their needs but also showing warmth and understanding. Kind care makes people feel valued, safe, and supported."

Frequently Asked Questions about Woodthorpe Lodge

What types of Care is Woodthorpe Lodge registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodthorpe Lodge have?

There are 66 Single Rooms.

What are the Facilities & Services at Woodthorpe Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodthorpe Lodge to the centre of Loughborough?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodthorpe Lodge to verify any information. View our terms and conditions. Woodthorpe Lodge has an Enhanced Service - more info.