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Woodthorpe Lodge

54 John Boden Way, Woodthorpe, Loughborough, Leicestershire LE11 2ER
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The staff are incredible. Always attentive, caring and bring positive energy to their workAdam M(Nephew of Resident/Service User)
Woodthorpe Lodge, Loughborough
The rooms are very beautiful and the decor is very modern.E S(Granddaughter of Resident/Service User)
Woodthorpe Lodge, Loughborough
Woodthorpe Lodge, Loughborough

Woodthorpe Lodge in Loughborough offers dignified care to residents in a welcoming home.

With trained staff and a variety of social activities within the home as well as day trips out, residents can be entertained in different ways.

Nutritious, tasty meals that cater to individual's dietary requirements are available at the home.

Care Provided by Woodthorpe Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,555From £1,555
Residential Dementia CareFrom £1,555From £1,555

Contact Woodthorpe Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michael Moore(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Woodthorpe Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Woodthorpe Lodge has plenty of onsite parking for visitors.

Woodthorpe Lodge Reviews (91)

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9.4

Woodthorpe Lodge has a Review Score of 9.4 (9.441) out of 10, based on 32 reviews in the last 2 years. Over all time Woodthorpe Lodge has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from S G (Husband of Resident) published on 27 July 2022 Submitted via Postal Card
Overall Experience

My wife received two weeks of respite care at Woodthorpe Lodge. She has advanced Parkinsons resulting in a severe loss of mobility at certain times, especially at night. She was assessed in advance and we were assured that the staff could manage her complex care needs. However, they fell way short leaving her anxious and distressed. Incidents included: being left on the commode for ninety minutes, as no one was available to help her off; being left cold all night after falling asleep on top of the bed, a carer refused to help her into bed and no extra blanket was offered; being told by a carer that she was 'putting it on' as they had seen her walking earlier; night staff refusing to help her out of bed to use the toilet as it was 'against the law'; lack of basic equipment e.g. a rotunda which she relies on when mobility is low.

Reply from Terri Kidd, PR Executive at Woodthorpe Lodge

Thank you for leaving this review. Please be assured that we take all feedback seriously and will look into these concerns. If you wish to speak to someone about your experience, please contact the Home Manager at Woodthorpe Lodge, who would be happy to arrange a meeting with you. Alternatively, you can contact our Customer Care Team on 0113 465 4000.

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Review from Suzanne G (Respite Resident) published on 26 July 2022 Submitted via Website
Overall Experience
My husband and I visited this home May 18 with a view to my booking for 2 weeks while we had a new bathroom. The home was very clean and comfortably furnished, the bedroom nice with en suite facilities and in the downstairs room a door out onto a terrace. I was told I could eat in my room - I’m a Parkinson’s sufferer and don’t like eating in public as I’m slow and messy.
The food was adequate though. I didn’t think there was much choice (for Sunday lunch it was roast pork with all the trimmings or nut roast and “all the trimmings“ - not much choice if you don’t like trimmings). A traditional meal was midday only and teatime was sandwiches, sometimes with an added option of pasta or something left over from another meal. There was always soup at teatime, not midday.

On the whole, daytime staff all worked hard and were kind and efficient. Many of the night staff were too but a number of them unwilling to assist me to the toilet at night, their attitude being that if I could manage in the day.

Reply from Terri Kidd, PR Executive at Woodthorpe Lodge

Thank you for leaving this review. Please be assured that we take all feedback seriously and will look into these concerns. If you wish to speak to someone about your experience, please contact the Home Manager at Woodthorpe Lodge, who would be happy to arrange a meeting with you . Alternatively, you can contact our Customer Care Team on 0113 465 4000.

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Review from Hedley C (Son-in-law of Resident) published on 3 July 2022 Submitted via Postal Card
Overall Experience

My mother-in-law is a temporary resident. We were welcomed to the care home by all staff. The building and room are excellent. The premises are smart and very clean. The staff are very helpful and caring. An excellent first impression.

Reply from Terri Kidd, PR Executive at Woodthorpe Lodge

Our team at Woodthorpe Lodge will be so pleased to hear your kind review, thank you! We’re glad you and your mother-in-law both felt welcome in the home and were happy with our state-of-the-art facilities. Thank you!

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Review from Sheila T (Wife of Resident) published on 21 June 2022 Submitted via Postal Card
Overall Experience

It's a fantastic place to be in. Everybody that works there is helpful and nothing is too much trouble. I would happily use this home again without any doubt.

Reply from Terri Kidd, PR Executive at Woodthorpe Lodge

Thank you for taking the time to review Woodthorpe Lodge. We’re so glad you were able to enjoy your visit. Thank you for your recommendation.

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Review from S H (Son of Resident) published on 28 February 2022 Submitted via Website
Overall Experience

Mum is happy and well cared for here. Thank you to all the staff for their care and support. We thoroughly enjoyed our visit today, it was very emotional to be able to see Mum after such a difficult time.

Reply from Rebekah Steward, Customer Care Team at Woodthorpe Lodge

Thank you for taking the time to review Woodthorpe Lodge. It is wonderful to know your mum is enjoying living with us. We appreciate how important maintaining regular contact with loved ones is and it is lovely to be able to welcome families back into the home for more relaxed visits after such...  

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Review from Tracy H (Daughter-in-law of Resident) published on 6 July 2021 Submitted via Postal Card
Overall Experience

We would like to thank all the staff as you all go over and beyond, which make us feel very welcome and not in the way. We would recommend to anyone that is looking to go into a home we would score you 10/10. Again, thank you to everyone.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed on to the whole team.

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Review from Joan W (Resident / Service User) published on 14 May 2021 Submitted via Postal Card
Overall Experience

Lovely place. Everyone is very helpful and kind - nothing is too much trouble. The food is excellent and I couldn't wish for a better room. Quite a lot of activities, which I really enjoy.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

We are very grateful for this review and would like to say thank you for taking the time to post this for us to see. We are very pleased that you are enjoying your time with us. It is important our residents feel relaxed and at ease. We will be sure to pass this message onto our team as they will be happy to receive such lovely feedback.

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Review from Elise W (Resident / Service User) published on 14 May 2021 Submitted via Postal Card
Overall Experience

I came to Woodthorpe Lodge in July 2020 for three weeks to see if I liked it. I liked it from the start - why, everyone is so kind and friendly. The place itself is beautiful, clean and built with care and thought. The greatest asset is the carers, who are all kind and helpful. It is a place where we can continue to learn, develop and find friends.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

We are very grateful for this review and would like to say thank you for taking the time to post this for us to see. We are very pleased that you are enjoying your time with us. It is important our residents feel relaxed and at ease. We will be sure to pass this message onto our team, as they will be happy to receive such lovely feedback.

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Review from P S (Wife of Resident) published on 20 April 2021 Submitted via Postal Card
Overall Experience

My husband is well looked after and well cared for. I am very satisfied with his care.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.

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Review from Debra B (Daughter of Resident) published on 8 April 2021 Submitted via Postal Card
Overall Experience

We are very pleased with the care my mother is receiving and the general attitude and helpfulness of the staff. A few things that could be improved: A welcome back/better information on arrival. Communication to the family is unclear, sketchy and slow - particularly around Covid arrangement - often confusing. Visiting needs to be available outside working hours. Response to residents' requirements can be very slow (eg cup of tea). Staff seem to be overworked - are there enough?

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you for your review of Woodthorpe Lodge, we are pleased to hear that you are happy with the care your mother is receiving. We take all feedback extremely seriously and whilst we are unable to discuss individual circumstances online, we would like to point out that our residents are our top...  

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Review from Lottie R (Granddaughter of Resident) published on 7 April 2021 Submitted via Website
Overall Experience

I wouldn’t recommend this care home. The staff aren’t very friendly and my grandma lost a lot of weight when she was here. The carers would speak to residents quite harshly and sometimes even shout at them. Also, there isn’t much stimulation for the residents, which I think is really important for elderly people. For all of these reasons, we have now moved my grandma into a new care home where she is loving it.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

We take all feedback extremely seriously and as you know, we have been in regular contact with yourself and your family where the points you raise have previously been addressed. Whilst we are unable to discuss individual circumstances online, we would like to point out that our residents are our...  

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Review from Stephen H (Son of Resident) published on 1 April 2021 Submitted via Postal Card
Overall Experience

A lovely, modern and friendly care home. Staff are always smiling and chatty. Mum is happy, given all the restrictions that have been placed on care homes, but it will be lovely one day to return to normality. The staff work really hard, the food is super, according to Mum and she is very well looked after.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know...  

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Review from David K (Son of Resident) published on 1 April 2021 Submitted via Postal Card
Overall Experience

Mum has been at the home since January. She has improved greatly, is putting on weight and seems to be more attentive and much less distressed. Lockdown has been hard on her. Staff seem very attentive, kind, caring and knowledgeable. She seems to enjoy the activities. I'm really pleased with the care and service - they deserve commending.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you for kindly taking the time to write a review of Woodthorpe Lodge and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.

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Review from E V (Resident / Service User) published on 27 November 2020 Submitted via Postal Card
Overall Experience
Very tired carers, waited 40 minutes for someone to answer the bell. Wake you up at 9.30 to ask what you want for the next day's food.

No baths, had one last week, should have two a week. I'm not feeling happy. Food is not good. Nobody seems happy to go back to their room.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you for your review. Feedback is extremely important to us and we are sorry that you do not feel that your experiences are currently meeting our high expectations. Our General Manager operates an open door policy and is always available to discuss anything you may like to change within the...  

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Review from Susie S (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

From the first time we walked into Woodthorpe Lodge, there was a great feeling of genuine welcome and warmth, which never alters. Everyone is helped and can always find time to spend with you when you need it. I am so happy my mum has settled in, she only went for two weeks respite and refused to leave. The food is amazing, tasty with a wonderful variety of well-balanced food. Carry on the way you are and we will all be happy.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you for kindly taking the time to write a review of Woodthorpe Lodge and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.

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Review from Muriel B (Respite Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

I had a very enjoyable 2-week stay at Woodthorpe Lodgemetting very nice residents. The staff were marvellous I cannot fault anyone at any time day or night. They all put 110% caring for the residents and who goes away for 2 weeks and gets their washing done for them? I can't think of anything nicer except perhaps having my hair washed and set - Whoopee!!

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you for your review of Woodthorpe Lodge. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found at Woodthorpe Lodge. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.

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Review from Elizabeth V (Resident / Service User) published on 17 February 2020 Submitted via Postal Card
Overall Experience

Amazing. Nothing is too much trouble day or night. Wonderful food and great choices. Everyone is polite and caring. Everything is so clean and great domestic. Lovely, clean white bedding. Five stars.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you for kindly taking the time to write a review of Woodthorpe Lodge and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.

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Review from M K (Grandson of Resident) published on 20 January 2020 Submitted via Postal Card
Overall Experience

Our first visit was for the residents/families Xmas Party. The staff were welcoming from the get-go and put on a fantastic party. The food was delicious and providing dietary requirements was no bother at all. We thoroughly enjoyed ourselves and its great to see how happy my grandma is in the facility.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you so much for your review of Woodthorpe Lodge. We are so pleased to hear that your grandparents move has been a positive experience for you all. We are very happy to hear how much you enjoyed the Xmas party. We are very proud of our staff team, many of whom have been with us since our home...  

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Review from J M (Nephew of Resident) published on 20 January 2020 Submitted via Postal Card
Overall Experience

Brilliant care home, very clean and homely. Staff are very accommodating and friendly. We attended the Xmas Party and it was a great event and provided lots of happiness to our Uncle and Auntie.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you for your review of Woodthorpe Lodge. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found at Woodthorpe Lodge. The staff team will be delighted to hear your positive feedback, which I shall be sure to pass on.

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Review from Adam M (Nephew of Resident) published on 16 January 2020 Submitted via Postal Card
Overall Experience
The staff are incredible. Always attentive, caring and bring positive energy to their work. It really rubs off on my great uncle and aunty who always tell me how much they enjoy it here.

Alongside the excellent staff, the facilities and look/feel of the place are a class above any other care home I have ever visited.

Reply from Rebecca Selkirk, PR Executive at Woodthorpe Lodge

Thank you so much for your review of Woodthorpe Lodge. We are so pleased to hear that your great uncle and aunty's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (23) & Events (0)

News
  • 28 Jan 2026

    Residents at HC-One’s Woodthorpe Lodge Care Home in Woodthorpe, Loughborough, have been keeping active this winter after starting their day with a gentle armchair exercise session designed to support mobility,...

  • 21 Jan 2026

    Residents at HC-One’s Woodthorpe Lodge Care Home in Loughborough, Leicestershire, enjoyed a wonderfully relaxing and creative afternoon recently, taking part in a cheerful flower arranging session. The activity brought together...

  • 11 Dec 2025

    Residents of HC-One’s Woodthorpe Lodge Care Home in Loughborough enjoyed a fascinating trip back in time with a visit to the Loughborough Museum in Queens Park. The outing offered a...

Upcoming Events

There are no upcoming events for Woodthorpe Lodge.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Woodthorpe Lodge.

Meet the Team (3)

Michael Moore
Michael MooreJob Title:Home ManagerJoined: 2024

"Kind care means treating and helping someone with gentleness, compassion, and respect. It is about not only meeting their needs but also showing warmth and understanding. Kind care makes people feel valued, safe, and supported."

Leah Parkinson
Leah ParkinsonJob Title:Front Of House ManagerJoined: 2025

Kind care is showing compassion, giving time and attention to help others. Kind care is contributing positively to improving the lives of others.

Claire Paisley
Claire PaisleyJob Title:Well-being CoordinatorJoined: 2024

To me, kind care means slow down listen and really engage. Just remember that the person in front of you is someone's Mum, Dad, or Grandparent. Always have it in the back of your mind that it could be your loved one - or even you!

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