Latest Reviews for The Haven
24 September 2025
From the minute we walked through the door we knew this was the best place for my auntie. Every member of staff welcomed her by name. She has been treated with dignity and respect. Staff are cheerful and happy and welcoming, nothing is too much trouble for them. Our family were made to feel incredibly welcome and were offered tea and lunch. The room is bright, airy, clean and comfortable which a much need ensuite. There is so much attention to detail, helped by the entry questionairre, which allowed my auntie some of her regular routines e.g cup of bedtime hot drink and Saturday newspaper. Even the carer helping to shower auntie made sure the floor was dry after 10/10
19 September 2025
Wonderful staff. A safe place that is warm and friendly with a homely atmosphere and great food. Every need is catered for and a lovely place to make new friends. I have peace of mind knowing that Mum is being well cared for and is happy.
19 September 2025
The staff are very good with looking after my mums care. They treat her with compassion and dignity. The staff are supportive and helpful with all my mums needs. Daily activities are organised for maximum stimulation. Food is excellent. Rooms are lovely.
05 September 2025
Very family - feel atmosphere. Friendly, caring staff. Well-decorated environment. Great place of care for loved ones.
04 September 2025
What stands out at The Haven is the kindness of all the staff. They really know and care about the patients. The communication/handover is excellent, so there is continuity of care.
04 September 2025
Mum came to The Haven following a fall, initially for respite care. She has recently returned after a hospital admission - her pleasure being back at The Haven was both obvious and a delight to see. The staff are super friendly and caring, and make every visit a pleasure.
27 August 2025
Very friendly and well run facility sometime the staff are busy and there is a long wait for the carers to come and attend the resident.
06 August 2025
This is a lovely place. The residents are well cared for and nothing is too much trouble. Always welcomed with a smiling face, all of the carers are kind and compassionate and I felt very welcome visiting.
15 May 2025
Our mum spent nearly two years in The Haven and during that time she was very well cared for and staff showed compassion and kindness as her condition deteriorated. When Mum was able to engage in activities, the staff ensured she had every opportunity to enjoy the full range, and she particularly loved the musical sessions. The food and drink provided was always of a high standard and the care home was always clean and well-presented. As visitors, we always felt very welcome.
15 May 2025
Our 95-year-old father spent the last year of his life in The Haven. We were very happy with his care. All staff without exception were very professional, caring and met his demanding needs. The family were kept well informed about his stage of health and we felt he was in the best place to meet his needs.
10 April 2025
My mother was in The Haven Care Home for a very short time but I was always impressed with their professionalism, kindness and cheeriness. The facilities are just superb too. The manager went to great lengths to provide extra care for Mum.
27 January 2025
My aunt moved into The Haven after staying there for 2 weeks of respite at the end of December. She loved it so much, she made new friends and enjoyed the activities and the food, she didn't want to leave. The management team supported me and my family to keep her there permanently. My Aunt has loved every minute since. The staff are so friendly and look after her well. Thank you so much to the amazing team!
27 January 2025
I visit my very close friend every day and he is so happy at the home. He calls it his home and that's all I care about. I have recommended this to others as the staff are utterly amazing. Thank you from me.
11 November 2024
I was pleasantly surprised by how clean and welcoming this home is. The staff were all very helpful.
01 October 2024
My partner has dementia and Alzheimer, whilst she is healthy and physically fit, her memory, understanding is poor and sundowning is an issue. I visited The Haven to discuss respite. My first impressions was "wow", also the friendliness and understanding of the manager was so reassuring. Whilst being shown around and speaking to both residents and staff, it was obviously a happy environment. The extras such as the bar, courtyard, activities programme, ensure service users are well catered for. After a half days respite, I am confident that this is the place for my partner.
19 September 2024
We visited the home and met the manager to talk through care for my mother. My father and I were very impressed with the facilities, cleanliness and caring staff. My mother is at The Haven as a daycare resident one day a week at the moment. I am hopeful that this additional support will improve life at home for her and my father.
15 August 2024
My friend moved into The Haven for a couple of weeks care. The service was excellent, the staff and particularly the management did everything they could to help us with the stay. Very flexible, quick and efficient. The Haven is very clean and comfortable with nice home-cooked food. I would recommend.
22 July 2024
My husband has Alzheimer's and every now and again he goes in for two weeks respite. It helps me through a stressful time and he enjoys his stay. Overall: 1) Very clean, everyone is friendly 2) Food excellent 3) The decor is very stylish, bright and colourful 4) Very accommodating when we ask for help 5) All the staff, carers, even the maintenance people. cook are all excellent
11 July 2024
My father-in-law is very happy here, staff are great. He is much healthier/happier since moving to The Haven. Thank you, you all do a wonderful job.
13 May 2024
From first walking to home it felt really nice, a gentleman sat in the reception area told me it was the best place to be, he only went in for respite but liked it so much he stayed. When the manager showed me around I was so impressed with the rooms, it is very modern and spotless. Sometimes I have lunch with Mum and you wouldn't get better food in a five-star restaurant, afternoon tea is served with homemade cakes. Carers are very kind and nothing is too much trouble. It's top drawer. Wouldn't want your family to stay anywhere else.
Latest Reviews for The Haven
24 September 2025
From the minute we walked through the door we knew this was the best place for my auntie. Every member of staff welcomed her by name. She has been treated with dignity and respect. Staff are cheerful and happy and welcoming, nothing is too much trouble for them. Our family were made to feel incredibly welcome and were offered tea and lunch. The room is bright, airy, clean and comfortable which a much need ensuite. There is so much attention to detail, helped by the entry questionairre, which allowed my auntie some of her regular routines e.g cup of bedtime hot drink and Saturday newspaper. Even the carer helping to shower auntie made sure the floor was dry after 10/10
19 September 2025
Wonderful staff. A safe place that is warm and friendly with a homely atmosphere and great food. Every need is catered for and a lovely place to make new friends. I have peace of mind knowing that Mum is being well cared for and is happy.
19 September 2025
The staff are very good with looking after my mums care. They treat her with compassion and dignity. The staff are supportive and helpful with all my mums needs. Daily activities are organised for maximum stimulation. Food is excellent. Rooms are lovely.
05 September 2025
Very family - feel atmosphere. Friendly, caring staff. Well-decorated environment. Great place of care for loved ones.
04 September 2025
What stands out at The Haven is the kindness of all the staff. They really know and care about the patients. The communication/handover is excellent, so there is continuity of care.
04 September 2025
Mum came to The Haven following a fall, initially for respite care. She has recently returned after a hospital admission - her pleasure being back at The Haven was both obvious and a delight to see. The staff are super friendly and caring, and make every visit a pleasure.
27 August 2025
Very friendly and well run facility sometime the staff are busy and there is a long wait for the carers to come and attend the resident.
06 August 2025
This is a lovely place. The residents are well cared for and nothing is too much trouble. Always welcomed with a smiling face, all of the carers are kind and compassionate and I felt very welcome visiting.
15 May 2025
Our mum spent nearly two years in The Haven and during that time she was very well cared for and staff showed compassion and kindness as her condition deteriorated. When Mum was able to engage in activities, the staff ensured she had every opportunity to enjoy the full range, and she particularly loved the musical sessions. The food and drink provided was always of a high standard and the care home was always clean and well-presented. As visitors, we always felt very welcome.
15 May 2025
Our 95-year-old father spent the last year of his life in The Haven. We were very happy with his care. All staff without exception were very professional, caring and met his demanding needs. The family were kept well informed about his stage of health and we felt he was in the best place to meet his needs.
10 April 2025
My mother was in The Haven Care Home for a very short time but I was always impressed with their professionalism, kindness and cheeriness. The facilities are just superb too. The manager went to great lengths to provide extra care for Mum.
27 January 2025
My aunt moved into The Haven after staying there for 2 weeks of respite at the end of December. She loved it so much, she made new friends and enjoyed the activities and the food, she didn't want to leave. The management team supported me and my family to keep her there permanently. My Aunt has loved every minute since. The staff are so friendly and look after her well. Thank you so much to the amazing team!
27 January 2025
I visit my very close friend every day and he is so happy at the home. He calls it his home and that's all I care about. I have recommended this to others as the staff are utterly amazing. Thank you from me.
11 November 2024
I was pleasantly surprised by how clean and welcoming this home is. The staff were all very helpful.
01 October 2024
My partner has dementia and Alzheimer, whilst she is healthy and physically fit, her memory, understanding is poor and sundowning is an issue. I visited The Haven to discuss respite. My first impressions was "wow", also the friendliness and understanding of the manager was so reassuring. Whilst being shown around and speaking to both residents and staff, it was obviously a happy environment. The extras such as the bar, courtyard, activities programme, ensure service users are well catered for. After a half days respite, I am confident that this is the place for my partner.
19 September 2024
We visited the home and met the manager to talk through care for my mother. My father and I were very impressed with the facilities, cleanliness and caring staff. My mother is at The Haven as a daycare resident one day a week at the moment. I am hopeful that this additional support will improve life at home for her and my father.
15 August 2024
My friend moved into The Haven for a couple of weeks care. The service was excellent, the staff and particularly the management did everything they could to help us with the stay. Very flexible, quick and efficient. The Haven is very clean and comfortable with nice home-cooked food. I would recommend.
22 July 2024
My husband has Alzheimer's and every now and again he goes in for two weeks respite. It helps me through a stressful time and he enjoys his stay. Overall: 1) Very clean, everyone is friendly 2) Food excellent 3) The decor is very stylish, bright and colourful 4) Very accommodating when we ask for help 5) All the staff, carers, even the maintenance people. cook are all excellent
11 July 2024
My father-in-law is very happy here, staff are great. He is much healthier/happier since moving to The Haven. Thank you, you all do a wonderful job.
13 May 2024
From first walking to home it felt really nice, a gentleman sat in the reception area told me it was the best place to be, he only went in for respite but liked it so much he stayed. When the manager showed me around I was so impressed with the rooms, it is very modern and spotless. Sometimes I have lunch with Mum and you wouldn't get better food in a five-star restaurant, afternoon tea is served with homemade cakes. Carers are very kind and nothing is too much trouble. It's top drawer. Wouldn't want your family to stay anywhere else.