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Bentley Drive, London, NW2 2TD
View full details of Candlewood HouseLatest Reviews for Candlewood House
30 December 2025
My dear Dad was only here for a short time, but WOW this place feels like a 5* luxurious hotel. The management team and all the staff were very friendly and extremely helpful. From the lobby to the rooms, lounge areas, dining and outside garden is spotlessly clean. The nursing staff were fantastic who cared for my Dad day and night. The menu was varied and of high standard food. There is a lovely seating area where visitors can make their own refreshments and have a snack. The weekly activities which take place here are varied, they have a book club, cinema, bingo, live singers and much much more, they also have monthly events and whilst we were there they had a lovely jazz singer one lunchtime. This place blew me away, when you think of a care home, this exceeded all my expectations as you want the best of the best for your parents. They made my Dad very comfortable and made us feel welcomed and I would like to thank the Candlewood team for everything they done for us.
18 December 2025
I was greatly impressed by the level of care support and service here at Candlewood House Care home. The hygiene, cleanliness was good. The rooms were comfortable and tidy. The nurses and carers treated me with dignity and professionalism. The management were kind and helpful. The Food was high quality. Overall my experience was enjoyable, and I felt truly cared for.
03 December 2025
Everybody lovely, am being "killed by kindness". No complaints about anything. Many thanks to all of you, Simon.
28 November 2025
This was my first visit to my Grandma as I live in Australia, and the team spent time showing me around. They organised lunch for me and my mother who was also visiting. The team were so nice, smiling and we were introduced to the team. They all greeted me and treat my Grandma with great respect.
27 November 2025
Overall absolutely great, the staff are the best and everyone smiles and are happy. P.S I want to be here.
30 October 2025
Absolutely amazing place, with so loving caring management and staff. So clean and always well clean and very well maintained. I love all staff and management here so loving and so polite and friendly so will recommend.
27 October 2025
Amazing staff, very friendly and caring. Management are very professional, very well organised care home.
27 October 2025
My family and myself cannot speak highly enough of Candlewood House. The atmosphere throughout is so warm and friendly, and the care from all the staff excellent. The food is excellent, with well planned and nutritious ingredients, and beautifully served. I would also like to add how spotlessly clean. Thank you Candlewood for looking after our husband and father so well.
08 October 2025
Candlewood House care home is very clean. Everybody is always very friendly and helpful. There is lots of activities for residents to engage in and visitors of residents are made to feel very welcome and kept updated upon the residents.
06 October 2025
The care home is excellent. Any problems I have are caused by or related to Parkinson's disease.
02 October 2025
We didn't know that care homes like Candlewood existed! The staff are warm, diligent and charming towards my mother, who has a fracture. The building and interiors are very well maintained and well designed - apparently it was completely refurbished in 2021 - and my mother's visitors have all commented on how it ressembles a designer country hotel. We've been happy with the different activities that are put on, and my mother has surprisingly joined in with most of them! Candlewood have made it easy for her to feel safe, she is so well looked after; and as an ex healthcare professional, she is not easy to impress!
30 September 2025
The staff are very kind & considerate & take care of all the residents. The manager is very very kind & listens to all we say.
30 September 2025
Candlewood House is the best care home I have ever visited and I have been to quite a few with two parents living in care homes for years. I know my 94 year old mother is safe and secure, well fed, well looked after and making friends. She is better in herself today than she has been for years. Thank you.
21 August 2025
I cannot praise Candlewood's carers highly enough. I was so happy and relieved to see my dear friend residing in a home with such caring and dedicated staff. There was a feeling of warmth and care each time I visited. On top of that, Candlewood Home is recently built, nicely furnished and sparkling clean. I hope the company value their caring staff because they really are their best asset!
08 August 2025
Overwhelmingly welcoming & friendly staff! They took the time to make a personal introduction and provided useful information about my grandma. The facilities were clean throughout & visitors were catered for. My grand-mother only has positive views of the facilities & staff.
08 August 2025
Initial impressions on entry are excellent: a welcoming space, bright and contemporary. The staff greet you and engage with you readily. The menu looks excellent, with a variety of dishes.
08 August 2025
Candlewood House is an extremely good care home. The staff and care are outstanding. Without exception every single staff member give their all. So happy my mum is here! Thank you, everyone.
08 August 2025
Very pleasant visit, made us feel extremely welcome and it feels like a good home. Grandma looks happy, stimulated and better than ever, thank you!
07 August 2025
Veyr nice place, the staff is excellent. Very good quality services.
07 August 2025
The staff are cheerful & caring. The management of the care home take all concerns seriously and try to go above and beyond to make the care home a home for residents.
Latest Reviews for Candlewood House
30 December 2025
My dear Dad was only here for a short time, but WOW this place feels like a 5* luxurious hotel. The management team and all the staff were very friendly and extremely helpful. From the lobby to the rooms, lounge areas, dining and outside garden is spotlessly clean. The nursing staff were fantastic who cared for my Dad day and night. The menu was varied and of high standard food. There is a lovely seating area where visitors can make their own refreshments and have a snack. The weekly activities which take place here are varied, they have a book club, cinema, bingo, live singers and much much more, they also have monthly events and whilst we were there they had a lovely jazz singer one lunchtime. This place blew me away, when you think of a care home, this exceeded all my expectations as you want the best of the best for your parents. They made my Dad very comfortable and made us feel welcomed and I would like to thank the Candlewood team for everything they done for us.
18 December 2025
I was greatly impressed by the level of care support and service here at Candlewood House Care home. The hygiene, cleanliness was good. The rooms were comfortable and tidy. The nurses and carers treated me with dignity and professionalism. The management were kind and helpful. The Food was high quality. Overall my experience was enjoyable, and I felt truly cared for.
03 December 2025
Everybody lovely, am being "killed by kindness". No complaints about anything. Many thanks to all of you, Simon.
28 November 2025
This was my first visit to my Grandma as I live in Australia, and the team spent time showing me around. They organised lunch for me and my mother who was also visiting. The team were so nice, smiling and we were introduced to the team. They all greeted me and treat my Grandma with great respect.
27 November 2025
Overall absolutely great, the staff are the best and everyone smiles and are happy. P.S I want to be here.
30 October 2025
Absolutely amazing place, with so loving caring management and staff. So clean and always well clean and very well maintained. I love all staff and management here so loving and so polite and friendly so will recommend.
27 October 2025
Amazing staff, very friendly and caring. Management are very professional, very well organised care home.
27 October 2025
My family and myself cannot speak highly enough of Candlewood House. The atmosphere throughout is so warm and friendly, and the care from all the staff excellent. The food is excellent, with well planned and nutritious ingredients, and beautifully served. I would also like to add how spotlessly clean. Thank you Candlewood for looking after our husband and father so well.
08 October 2025
Candlewood House care home is very clean. Everybody is always very friendly and helpful. There is lots of activities for residents to engage in and visitors of residents are made to feel very welcome and kept updated upon the residents.
06 October 2025
The care home is excellent. Any problems I have are caused by or related to Parkinson's disease.
02 October 2025
We didn't know that care homes like Candlewood existed! The staff are warm, diligent and charming towards my mother, who has a fracture. The building and interiors are very well maintained and well designed - apparently it was completely refurbished in 2021 - and my mother's visitors have all commented on how it ressembles a designer country hotel. We've been happy with the different activities that are put on, and my mother has surprisingly joined in with most of them! Candlewood have made it easy for her to feel safe, she is so well looked after; and as an ex healthcare professional, she is not easy to impress!
30 September 2025
The staff are very kind & considerate & take care of all the residents. The manager is very very kind & listens to all we say.
30 September 2025
Candlewood House is the best care home I have ever visited and I have been to quite a few with two parents living in care homes for years. I know my 94 year old mother is safe and secure, well fed, well looked after and making friends. She is better in herself today than she has been for years. Thank you.
21 August 2025
I cannot praise Candlewood's carers highly enough. I was so happy and relieved to see my dear friend residing in a home with such caring and dedicated staff. There was a feeling of warmth and care each time I visited. On top of that, Candlewood Home is recently built, nicely furnished and sparkling clean. I hope the company value their caring staff because they really are their best asset!
08 August 2025
Overwhelmingly welcoming & friendly staff! They took the time to make a personal introduction and provided useful information about my grandma. The facilities were clean throughout & visitors were catered for. My grand-mother only has positive views of the facilities & staff.
08 August 2025
Initial impressions on entry are excellent: a welcoming space, bright and contemporary. The staff greet you and engage with you readily. The menu looks excellent, with a variety of dishes.
08 August 2025
Candlewood House is an extremely good care home. The staff and care are outstanding. Without exception every single staff member give their all. So happy my mum is here! Thank you, everyone.
08 August 2025
Very pleasant visit, made us feel extremely welcome and it feels like a good home. Grandma looks happy, stimulated and better than ever, thank you!
07 August 2025
Veyr nice place, the staff is excellent. Very good quality services.
07 August 2025
The staff are cheerful & caring. The management of the care home take all concerns seriously and try to go above and beyond to make the care home a home for residents.