Submit a Review for Woodford House Care Home
Watling Street, Dartford, DA2 6EG
View full details of Woodford House Care HomeLatest Reviews for Woodford House Care Home
14 January 2026
Mum has been in Woodford House for 18 months, she has settled well. Management, nurses + carers very helpful and approachable. Activities, housekeepers very nice, always willing to chat to mum.
09 January 2026
There has been great and commendable improvement in the service provided in Woodford House
10 March 2025
Mum moved into Woodford House following a stay in respite. I chose Mum's room before she arrived, the staff settled her in very well, they looks after her daily needs with dignity and care. She has lots of appointments to join the many activities that the care home provide.
27 December 2024
My nan came in May during that time we met so many members of staff who worked tirelessly to make her stay as pleasant as possible. She enjoys spending time with the activities team who have gone out their way to include her. Five star care home.
04 September 2024
All the residents are treated equally with care and compassion. Generally, the response to residents' requests for help or assistance is promptly acted upon. If several require help going to the toilet at the same time there can be a bit of a delay.
23 January 2024
My mother has been cared for in Woodford House with kindness, patience and respect. The staff are friendly and helpful. The manager of the home is approachable, and operates an open-door policy so is always available to assist with any queries or any support that is needed.
18 January 2024
The staff and management keep relatives informed of how residents are doing and if any change or medication is needed. They try and vary activities and mix the residents with other units. The management are trying to encourage residents to eat well by providing fresh fruit and drinks they can access
between meals and healthy snacks. I feel my partner is being well looked after by the friendly staff.
01 December 2023
Dad has been a resident since March 2023. In that time Woodford House has been excellent. He is cared for extremely well, with conscientious nursing and mobility assistance as required; particularly in respect of his arthritic pain challenges. His pain management, medical, and emotional, along with
his changing mental condition, are fully respected and overseen with kindness and diligence. Woodford House is a positive, cheerful environment, undoubtedly due to the professional, caring, home manager, and the exceptional caring, nursing and auxiliary staff. When visiting I see how this super team relate to their residents (and families), all with kind words, smiles and essentially, time to talk. At the time of writing, Woodford House's high-quality care will only improve, when a new Activities Coordinator joins in the next few weeks, bringing fresh activities to stimulate residents even more. Finally, the gardens surrounding Woodford House provide a lovely space for outdoor time. Woodford House is a safe, caring, positive home. I have no hesitation in recommending it.
22 March 2022
The staff were very attentive and caring.
23 November 2021
My review reflects the fact there is a staff shortage. All the staff are very kind and helpful to all residents and are always ready with a smile or cuddle as needed. They work very hard to keep everyone happy, despite staff shortages, always with a smile. I would like to have given excellent's but
they need more staff.
12 November 2021
The care all the staff have given my mum has been wonderful, so patient, professional and caring. Thank God my mum was moved here after a horrific experience at another home.
12 November 2021
Found the staff and general experience very positive and I can't thank them enough for the help given to my mother. Thank you.
04 November 2021
All the staff were extremely helpful.
21 September 2021
I would recommend this place to everyone. They are so caring, my wife is better now she is being cared for by your staff.
01 September 2021
My dad was unwilling to come to the care home at first but after a short time he settled in well the staff were very friendly and helpful. If he has to go in a care home in future yours would be top of the list, all the staff went over and above.
08 July 2021
My mother has been well looked after during her stay. All the staff have been extremely diligent in all duties. Excellent.
25 June 2021
Very pleasant surroundings. Staff are excellent. Food is very good.
27 May 2021
I was transferred here by the hospital when they wanted my hospital bed empty. It appeared that the home was only required to provide bed and board as it were, with assistance to toilet, some help washing and the occasional shower and hair wash. All of which has been done. I find it very difficult
spending some 14 hours in bed with the rest of the time in a chair, looking out at the windswept car park with a border full of weeds. Some of the trees and shrubs are dead. It does not create a good impression of what the home might be like. On the whole, my stay is acceptable. Meals are usually cold and over-cooked and lack freshly grown vegetables. Lots of pulses, swede and carrots. Generally, the staff go out of their way to be helpful.
29 March 2021
My elderly mother has been a resident at Woodford House for nearly a year and has received the greatest care anyone could wish for in their old age. My elderly mother has health issue complications that have been promptly dealt with by the medical staff and doctors, who regularly attend the home.
This has given the family great peace of mind and reassurance, knowing that 24 / 7 care is being given. Government restrictions on visiting care homes have meant visits have been limited, but the home has made every effort to allow contact and visits to take place, whilst still maintaining the safety of every resident by following strict safety precautions relating to wearing PPE and testing for Covid 19, before allowing a visit to take place. On every visit, I have been welcomed by members of staff and have been impressed by the professionalism and dedication shown by everyone involved in the care of my mother, who has shown a great improvement in her happiness and general wellbeing during this time.
26 January 2021
My neighbour and friend has been living at Woodford for the last month, and it’s so nice to see her looking well and happy. The staff have been so caring. It’s never a bother for them to let us know how she is. Such a great team, from the care staff to the administrator who is always happy and
cheerful when you call, she really can’t do enough to help.
Latest Reviews for Woodford House Care Home
14 January 2026
Mum has been in Woodford House for 18 months, she has settled well. Management, nurses + carers very helpful and approachable. Activities, housekeepers very nice, always willing to chat to mum.
09 January 2026
There has been great and commendable improvement in the service provided in Woodford House
10 March 2025
Mum moved into Woodford House following a stay in respite. I chose Mum's room before she arrived, the staff settled her in very well, they looks after her daily needs with dignity and care. She has lots of appointments to join the many activities that the care home provide.
27 December 2024
My nan came in May during that time we met so many members of staff who worked tirelessly to make her stay as pleasant as possible. She enjoys spending time with the activities team who have gone out their way to include her. Five star care home.
04 September 2024
All the residents are treated equally with care and compassion. Generally, the response to residents' requests for help or assistance is promptly acted upon. If several require help going to the toilet at the same time there can be a bit of a delay.
23 January 2024
My mother has been cared for in Woodford House with kindness, patience and respect. The staff are friendly and helpful. The manager of the home is approachable, and operates an open-door policy so is always available to assist with any queries or any support that is needed.
18 January 2024
The staff and management keep relatives informed of how residents are doing and if any change or medication is needed. They try and vary activities and mix the residents with other units. The management are trying to encourage residents to eat well by providing fresh fruit and drinks they can access
between meals and healthy snacks. I feel my partner is being well looked after by the friendly staff.
01 December 2023
Dad has been a resident since March 2023. In that time Woodford House has been excellent. He is cared for extremely well, with conscientious nursing and mobility assistance as required; particularly in respect of his arthritic pain challenges. His pain management, medical, and emotional, along with
his changing mental condition, are fully respected and overseen with kindness and diligence. Woodford House is a positive, cheerful environment, undoubtedly due to the professional, caring, home manager, and the exceptional caring, nursing and auxiliary staff. When visiting I see how this super team relate to their residents (and families), all with kind words, smiles and essentially, time to talk. At the time of writing, Woodford House's high-quality care will only improve, when a new Activities Coordinator joins in the next few weeks, bringing fresh activities to stimulate residents even more. Finally, the gardens surrounding Woodford House provide a lovely space for outdoor time. Woodford House is a safe, caring, positive home. I have no hesitation in recommending it.
22 March 2022
The staff were very attentive and caring.
23 November 2021
My review reflects the fact there is a staff shortage. All the staff are very kind and helpful to all residents and are always ready with a smile or cuddle as needed. They work very hard to keep everyone happy, despite staff shortages, always with a smile. I would like to have given excellent's but
they need more staff.
12 November 2021
The care all the staff have given my mum has been wonderful, so patient, professional and caring. Thank God my mum was moved here after a horrific experience at another home.
12 November 2021
Found the staff and general experience very positive and I can't thank them enough for the help given to my mother. Thank you.
04 November 2021
All the staff were extremely helpful.
21 September 2021
I would recommend this place to everyone. They are so caring, my wife is better now she is being cared for by your staff.
01 September 2021
My dad was unwilling to come to the care home at first but after a short time he settled in well the staff were very friendly and helpful. If he has to go in a care home in future yours would be top of the list, all the staff went over and above.
08 July 2021
My mother has been well looked after during her stay. All the staff have been extremely diligent in all duties. Excellent.
25 June 2021
Very pleasant surroundings. Staff are excellent. Food is very good.
27 May 2021
I was transferred here by the hospital when they wanted my hospital bed empty. It appeared that the home was only required to provide bed and board as it were, with assistance to toilet, some help washing and the occasional shower and hair wash. All of which has been done. I find it very difficult
spending some 14 hours in bed with the rest of the time in a chair, looking out at the windswept car park with a border full of weeds. Some of the trees and shrubs are dead. It does not create a good impression of what the home might be like. On the whole, my stay is acceptable. Meals are usually cold and over-cooked and lack freshly grown vegetables. Lots of pulses, swede and carrots. Generally, the staff go out of their way to be helpful.
29 March 2021
My elderly mother has been a resident at Woodford House for nearly a year and has received the greatest care anyone could wish for in their old age. My elderly mother has health issue complications that have been promptly dealt with by the medical staff and doctors, who regularly attend the home.
This has given the family great peace of mind and reassurance, knowing that 24 / 7 care is being given. Government restrictions on visiting care homes have meant visits have been limited, but the home has made every effort to allow contact and visits to take place, whilst still maintaining the safety of every resident by following strict safety precautions relating to wearing PPE and testing for Covid 19, before allowing a visit to take place. On every visit, I have been welcomed by members of staff and have been impressed by the professionalism and dedication shown by everyone involved in the care of my mother, who has shown a great improvement in her happiness and general wellbeing during this time.
26 January 2021
My neighbour and friend has been living at Woodford for the last month, and it’s so nice to see her looking well and happy. The staff have been so caring. It’s never a bother for them to let us know how she is. Such a great team, from the care staff to the administrator who is always happy and
cheerful when you call, she really can’t do enough to help.