






Located in historic Dartford, Woodford House is a comfortable and friendly care home, offering nursing care to members of the community.
With serene sitting rooms, places for residents to enjoy their hobbies and interests and relaxing dining rooms, Woodford House has many places in which to relax, dine, exercise, socialise and be creative including its very own pub.
The delightful garden and patio is the ideal spot to spend time with friends...
Care Provided by Woodford House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.
The price(s) shown are provided by the care home. Contact Woodford House Care Home for full pricing details and T&Cs.
Contact Woodford House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCB Healthcare Group
- Private Owned
Person in charge
- Ese Okpodu(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (25)
Woodford House Care Home Reviews (37)
Woodford House Care Home has a Review Score of 9.2 (9.233) out of 10, based on 9 reviews in the last 2 years.
Over all time Woodford House Care Home has 37 reviews.
The staff are very polite, caring, and attentive. They were very responsive to all my requests. Thank you so much.
I enjoy being here, it is very friendly. When I first came here, it was very welcoming, and I have been allowed to make this my home. The staff are always kind and friendly, and the managers listen well to issues. Activities are very helpful with appointments and cannot do enough for me. I would be very sad if I ever had to leave.
Thank you for your lovely feedback. We are delighted to hear that you feel so at home with us and that you found the home welcoming from the very beginning. It means a great deal to know that our team, managers, and activities staff have helped make your experience such a positive one. Creating a...
It was a very enjoyable stay. Made to feel at home. All the staff were very obliging and made me feel comfortable 10/10 to all of them. Thank you.
Dear Darren, Thank you for your lovely feedback. We are delighted to hear that you enjoyed your stay and felt so at home with us. Making our residents feel comfortable, supported, and welcome is at the heart of everything we do. Your kind comments and 10/10 rating will be greatly appreciated by the whole team. Thank you for taking the time to share your experience.
Clean home with homely atmosphere, English is not my first language and is very limited, but still I feel fully engaged and fully included at Woodford House, thanks to the care staff who make afford with translation and care. I would recommend others looking for compassionate and professional care.
Dear M W, Thank you for your kind review. We are so pleased to hear that you feel comfortable, included, and well supported at Woodford House. Our team works hard to ensure everyone feels understood and cared for, and your recommendation means a great deal to us.
Mum has been in Woodford House for 18 months, she has settled well. Management, nurses + carers very helpful and approachable. Activities, housekeepers very nice, always willing to chat to mum.
Dear Denise, Thank you for your kind feedback. We're pleased to hear that your mum has settled well at Woodford House and that you've found the whole team helpful, approachable, and caring. It's especially lovely to hear that the activities and housekeeping teams take the time to chat with her - those everyday moments really matter. We appreciate you taking the time to share your experience.
There has been great and commendable improvement in the service provided in Woodford House
Thank you for your feedback. We are pleased to hear that you have noticed the improvements at Woodford House. Since acquiring the home, we have made significant changes to enhance the quality of care and the overall service, and this is very much an ongoing journey. We are committed to continuous...
Mum moved into Woodford House following a stay in respite. I chose Mum's room before she arrived, the staff settled her in very well, they looks after her daily needs with dignity and care. She has lots of appointments to join the many activities that the care home provide.
Thank you for your kind words! We're delighted to hear that your mum has settled in well at Woodford House and that our team is providing her with the care and dignity she deserves. It's wonderful to know she's enjoying the activities we offer. If there's anything more we can do, please don't hesitate to let us know!
My nan came in May during that time we met so many members of staff who worked tirelessly to make her stay as pleasant as possible. She enjoys spending time with the activities team who have gone out their way to include her. Five star care home.
Dear Holly, Thank you for your kind words. We're delighted to hear that your nan had such a positive experience with us. Our staff always strive to provide the best care and make everyone feel included. We truly appreciate your feedback!
All the residents are treated equally with care and compassion. Generally, the response to residents' requests for help or assistance is promptly acted upon. If several require help going to the toilet at the same time there can be a bit of a delay.
Thank you for your feedback. It's great to hear the positive feedback from our residents and families! We understand that during busy times there can be some delays and we are continuously working to improve our response times to ensure everyone's needs are met as quickly as possible. Your insights are valuable in helping us enhance our services.
My mother has been cared for in Woodford House with kindness, patience and respect. The staff are friendly and helpful. The manager of the home is approachable, and operates an open-door policy so is always available to assist with any queries or any support that is needed.
Thank you for your kind words! We're thrilled to hear about your positive experience with Woodford House. Providing compassionate care is our top priority, and we're glad your mother has been well-supported by our friendly and helpful staff. Our open-door policy reflects our commitment to...
The staff and management keep relatives informed of how residents are doing and if any change or medication is needed. They try and vary activities and mix the residents with other units. The management are trying to encourage residents to eat well by providing fresh fruit and drinks they can access between meals and healthy snacks. I feel my partner is being well looked after by the friendly staff.
Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you feel your partner is well looked after by our friendly staff. It's our priority to keep relatives informed about residents' well-being and any necessary changes in medication. We...
Dad has been a resident since March 2023. In that time Woodford House has been excellent. He is cared for extremely well, with conscientious nursing and mobility assistance as required; particularly in respect of his arthritic pain challenges. His pain management, medical, and emotional, along with his changing mental condition, are fully respected and overseen with kindness and diligence. Woodford House is a positive, cheerful environment, undoubtedly due to the professional, caring, home manager, and the exceptional caring, nursing and auxiliary staff. When visiting I see how this super team relate to their residents (and families), all with kind words, smiles and essentially, time to talk. At the time of writing, Woodford House's high-quality care will only improve, when a new Activities Coordinator joins in the next few weeks, bringing fresh activities to stimulate residents even more. Finally, the gardens surrounding Woodford House provide a lovely space for outdoor time. Woodford House is a safe, caring, positive home. I have no hesitation in recommending it.
Thank you for your review! We're thrilled to hear that your father is receiving excellent care at Woodford House. Our team is dedicated to providing conscientious nursing, mobility assistance, and emotional support. We appreciate your kind words about our cheerful environment, as well as the...
The staff were very attentive and caring.
My review reflects the fact there is a staff shortage. All the staff are very kind and helpful to all residents and are always ready with a smile or cuddle as needed. They work very hard to keep everyone happy, despite staff shortages, always with a smile. I would like to have given excellent's but they need more staff.
Thank you for taking the time to write a review for Woodford House and for some of your positive comments. We are sorry to hear about your experience with the staffing level in the home. We take reviews of our services seriously as they help to inform our continuous improvement plans. We have shared your comments with our management team so that they can investigate your concerns further.
The care all the staff have given my mum has been wonderful, so patient, professional and caring. Thank God my mum was moved here after a horrific experience at another home.
Found the staff and general experience very positive and I can't thank them enough for the help given to my mother. Thank you.
All the staff were extremely helpful.
I would recommend this place to everyone. They are so caring, my wife is better now she is being cared for by your staff.
My dad was unwilling to come to the care home at first but after a short time he settled in well the staff were very friendly and helpful. If he has to go in a care home in future yours would be top of the list, all the staff went over and above.
My mother has been well looked after during her stay. All the staff have been extremely diligent in all duties. Excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 May 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodford House Care Home.
There are no upcoming events for Woodford House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Woodford House Care Home.
Accreditations
There are no accreditations posted yet for Woodford House Care Home.
Meet the Team (1)

Ann has held the qualification of a registered nurse since 1986. Her career began in a hospice setting, where she gained extensive expertise in Palliative and End of Life Care. Over 25 years, Ann accumulated invaluable experience in the care home environment, including a significant focus on Dementia care.
In 1994, Ann made the significant decision to transition from the NHS to the care home sector. She embarked on this journey as a night-duty nurse, allowing her to balance her professional life with the responsibilities of raising her four sons. Over time, she worked her way up the career ladder to attain the role of Home Manager.
During her leisure hours, Ann enjoys a wide range of crafts, has a passion for reading, and relishes the opportunity to travel.
Frequently Asked Questions about Woodford House Care Home
What types of Care is Woodford House Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Woodford House Care Home have?
There are 41 Single Rooms.
What are the Facilities & Services at Woodford House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Woodford House Care Home to the centre of Dartford?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodford House Care Home to verify any information. View our terms and conditions. Woodford House Care Home has an Enhanced Service -more info.