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Woodford House Care Home

Watling Street, Dartford, Kent DA2 6EG
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Woodford House Care Home, Dartford
Woodford House Care Home, Dartford
Woodford House Care Home, Dartford

Located in historic Dartford, Woodford House is a comfortable and friendly care home, offering nursing care to members of the community.

With serene sitting rooms, places for residents to enjoy their hobbies and interests and relaxing dining rooms, Woodford House has many places in which to relax, dine, exercise, socialise and be creative including its very own pub.

The delightful garden and patio is the ideal spot to spend time with friends...  

Care Provided by Woodford House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400
Nursing CareFrom £1,400From £1,400
Nursing Dementia CareFrom £1,400From £1,400

Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.

Contact Woodford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ese Okpodu(Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (25)

Woodford House Care Home Reviews (37)

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9.2

Woodford House Care Home has a Review Score of 9.2 (9.233) out of 10, based on 9 reviews in the last 2 years. Over all time Woodford House Care Home has 37 reviews.

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Showing 37 reviews matching selected criteria
Review from Fredrick S (Resident / Service User) published on 25 June 2021 Submitted via Postal Card
Overall Experience

Very pleasant surroundings. Staff are excellent. Food is very good.

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Review from M S (Resident / Service User) published on 27 May 2021 Submitted via Postal Card
Overall Experience

I was transferred here by the hospital when they wanted my hospital bed empty. It appeared that the home was only required to provide bed and board as it were, with assistance to toilet, some help washing and the occasional shower and hair wash. All of which has been done. I find it very difficult spending some 14 hours in bed with the rest of the time in a chair, looking out at the windswept car park with a border full of weeds. Some of the trees and shrubs are dead. It does not create a good impression of what the home might be like. On the whole, my stay is acceptable. Meals are usually cold and over-cooked and lack freshly grown vegetables. Lots of pulses, swede and carrots. Generally, the staff go out of their way to be helpful.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Woodford House Care Home

Thank you for your review. It is always great to hear from our residents and never more so than in these challenging times. Your comments have been taken onboard and discussed with the team. Your issues with the food have been discussed with our chef and have now been rectified. The comments...  

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Review from John D (Son of Resident) published on 29 March 2021 Submitted via Website
Overall Experience

My elderly mother has been a resident at Woodford House for nearly a year and has received the greatest care anyone could wish for in their old age. My elderly mother has health issue complications that have been promptly dealt with by the medical staff and doctors, who regularly attend the home. This has given the family great peace of mind and reassurance, knowing that 24 / 7 care is being given. Government restrictions on visiting care homes have meant visits have been limited, but the home has made every effort to allow contact and visits to take place, whilst still maintaining the safety of every resident by following strict safety precautions relating to wearing PPE and testing for Covid 19, before allowing a visit to take place. On every visit, I have been welcomed by members of staff and have been impressed by the professionalism and dedication shown by everyone involved in the care of my mother, who has shown a great improvement in her happiness and general wellbeing during this time.

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Review from Joy D (Resident / Service User) published on 26 January 2021 Submitted via Website
Overall Experience

My neighbour and friend has been living at Woodford for the last month, and it’s so nice to see her looking well and happy. The staff have been so caring. It’s never a bother for them to let us know how she is. Such a great team, from the care staff to the administrator who is always happy and cheerful when you call, she really can’t do enough to help.

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Review from Pauline M (Daughter-in-law of Resident) published on 12 January 2021 Submitted via Website
Overall Experience

We are extremely grateful to the staff at Woodford House who cared for my mother in law during the last months of her life. Due to the ongoing pandemic, we were unable to visit her as my husband and I both have medical issues. I was particularly pleased to have a conversation with her on the speakerphone a few days before she passed away for which I am extremely grateful. Your care to residents at this difficult time has been much appreciated by my family.

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Review from V L (Wife of Resident) published on 17 November 2020 Submitted via Postal Card
Overall Experience

I find the staff and nurses very caring and friendly. The home always looks very clean and my husband seems very cared and looked after.

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Review from Stephen R (Son of Resident) published on 29 September 2020 Submitted via Postal Card
Overall Experience

I could not praise the staff and manager highly enough. Nothing is trouble for any of them. They've shown care and commitment each time I've been in, but also made us visitors feel welcome as well which always puts me at ease.

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Review from Tracy H (Daughter of Resident) published on 18 September 2020 Submitted via Website
Overall Experience

Staff very caring and helpful. It is hard having my mum in a home but reassuring to know that she is looked after so well. Currently, my mum cannot join in activities due to poor health but she enjoyed time spent with other people when she could.

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Review from A M (Resident / Service User) published on 24 August 2020 Submitted via Postal Card
Overall Experience

I think the ratings say it all. Delighted and pleased, smashing people. Love them like a family.

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Review from Shirley L (Daughter of Resident) published on 4 August 2020 Submitted via Website
Overall Experience
Mum has been made very welcome in the Woodford House nursing care community, and she is being well cared for.

The staff are exemplary in their roles, and very eager to assist whenever asked. Being distant from Mum (I'm living in Canada) and with covid-19 curtailing physical visits, the staff accommodate with my weekly Skype visits, and individual caregivers even contact me via their personal phones on WhatsApp! Special shout-out to the lady in the front office for coordinating my virtual visits with Mum and the other staff for those little "extra" visits! It means a lot during this difficult time - thanks!

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Review from I W (Resident / Service User) published on 25 June 2020 Submitted via Postal Card
Overall Experience

Staff and carers are friendly. I have several health conditions and carers are sympathetic and try to prevent pain in their treatment of me. I.e. when giving me an all-over wash or shower/hair wash, dressing me and hoisting me off the bed into a chair. Then later hoisting me back on to the bed and undressing me. My condition has deteriorated gradually since 2014 and I am unable to stand up or walk or sit down by myself. I have my own room with a pleasant view over the grass area and trees outside so that I can watch the birds.

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Review from Ann P (Daughter of Resident) published on 12 June 2020 Submitted via Website
Overall Experience

Mum was admitted to Woodford House after a fall and she needed urgent care until she could hold her frame again. Mum actually enjoyed her stay and said it was like being on holiday. The team gave her the time of day and were happy to sit and listen to her. I read the reviews as soon as mum was admitted because I did not have a clue about Woodford. I read about problems getting through on the phone and so I went and purchased a dementia mobile for mum. I read about lack of TV and wanted mum to be stimulated and so purchased a small TV for her room. The staff put these in place and helped mum to use the mobile. The mobile took the pressure off the staff to have family members calling constantly and mum could call who she needed to. So overall it was a great experience for mum and wonderful staff. However please label up personal possessions as I did not do for mum and they were difficult to track down when she left the home. Thank you, Woodford, for looking after mum.

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Review from G N (Respite Resident) published on 30 March 2020 Submitted via Postal Card
Overall Experience

Placed here by the hospital after hip replacement. Could do with televisions in rooms as residents seem to be in bed from 8pm to 8am.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodford House Care Home

Thank you for your review. We are sorry that we did not meet your expectations during your stay at Woodford. Unfortunately we do not currently provide televisions in the bedrooms, but residents can bring their own televisions for their room should they wish. We do provide a television in the...  

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Review from M E (Daughter of Resident) published on 2 March 2020 Submitted via Postal Card
Overall Experience

My mum was discharged from the hospital to Woodford House. We didn't know what to expect, but it was so nice, we didn't want to leave. The staff couldn't do enough for us. One young girl came in on her day off and was doing training, but stayed to help, what a lovely girl. It was also lovely and clean and so bright, that is also what cheers the patients up. I hope the other houses are refurbished to this standard. You have nothing but praise from me.

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Review from E B (Resident / Service User) published on 26 February 2020 Submitted via Postal Card
Overall Experience

My care here has been very good. One gentleman has been exceptionally helpful.

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Review from L S (Son of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

Very clean and high standard of decor. Staff are responsive and have a good attitude. Beds are much better than most homes with full electrical adjustments and hospital standard mattress.

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Review from C A (Daughter of Resident) published on 6 February 2020 Submitted via Postal Card
Overall Experience
Everyone has been very supportive to us as a family. You are taking great care of our precious Dad amazingly well. Thank you.

All the staff are lovely, kind and caring. Our Dad couldn't be in better hands.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 May 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Ann
Ann Job Title:Registered Manager

Ann has held the qualification of a registered nurse since 1986. Her career began in a hospice setting, where she gained extensive expertise in Palliative and End of Life Care. Over 25 years, Ann accumulated invaluable experience in the care home environment, including a significant focus on Dementia care.

In 1994, Ann made the significant decision to transition from the NHS to the care home sector. She embarked on this journey as a night-duty nurse, allowing her to balance her professional life with the responsibilities of raising her four sons. Over time, she worked her way up the career ladder to attain the role of Home Manager.

During her leisure hours, Ann enjoys a wide range of crafts, has a passion for reading, and relishes the opportunity to travel.

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