






Located in historic Dartford, Woodford House is a comfortable and friendly care home, offering nursing care to members of the community.
With serene sitting rooms, places for residents to enjoy their hobbies and interests and relaxing dining rooms, Woodford House has many places in which to relax, dine, exercise, socialise and be creative including its very own pub.
The delightful garden and patio is the ideal spot to spend time with friends...
Care Provided by Woodford House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.
The price(s) shown are provided by the care home. Contact Woodford House Care Home for full pricing details and T&Cs.
Contact Woodford House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RCB Healthcare Group
- Private Owned
Person in charge
- Ese Okpodu(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (25)
Woodford House Care Home Reviews (37)
Woodford House Care Home has a Review Score of 9.2 (9.233) out of 10, based on 9 reviews in the last 2 years.
Over all time Woodford House Care Home has 37 reviews.
Very pleasant surroundings. Staff are excellent. Food is very good.
I was transferred here by the hospital when they wanted my hospital bed empty. It appeared that the home was only required to provide bed and board as it were, with assistance to toilet, some help washing and the occasional shower and hair wash. All of which has been done. I find it very difficult spending some 14 hours in bed with the rest of the time in a chair, looking out at the windswept car park with a border full of weeds. Some of the trees and shrubs are dead. It does not create a good impression of what the home might be like. On the whole, my stay is acceptable. Meals are usually cold and over-cooked and lack freshly grown vegetables. Lots of pulses, swede and carrots. Generally, the staff go out of their way to be helpful.
Thank you for your review. It is always great to hear from our residents and never more so than in these challenging times. Your comments have been taken onboard and discussed with the team. Your issues with the food have been discussed with our chef and have now been rectified. The comments...
My elderly mother has been a resident at Woodford House for nearly a year and has received the greatest care anyone could wish for in their old age. My elderly mother has health issue complications that have been promptly dealt with by the medical staff and doctors, who regularly attend the home. This has given the family great peace of mind and reassurance, knowing that 24 / 7 care is being given. Government restrictions on visiting care homes have meant visits have been limited, but the home has made every effort to allow contact and visits to take place, whilst still maintaining the safety of every resident by following strict safety precautions relating to wearing PPE and testing for Covid 19, before allowing a visit to take place. On every visit, I have been welcomed by members of staff and have been impressed by the professionalism and dedication shown by everyone involved in the care of my mother, who has shown a great improvement in her happiness and general wellbeing during this time.
My neighbour and friend has been living at Woodford for the last month, and it’s so nice to see her looking well and happy. The staff have been so caring. It’s never a bother for them to let us know how she is. Such a great team, from the care staff to the administrator who is always happy and cheerful when you call, she really can’t do enough to help.
We are extremely grateful to the staff at Woodford House who cared for my mother in law during the last months of her life. Due to the ongoing pandemic, we were unable to visit her as my husband and I both have medical issues. I was particularly pleased to have a conversation with her on the speakerphone a few days before she passed away for which I am extremely grateful. Your care to residents at this difficult time has been much appreciated by my family.
I find the staff and nurses very caring and friendly. The home always looks very clean and my husband seems very cared and looked after.
I could not praise the staff and manager highly enough. Nothing is trouble for any of them. They've shown care and commitment each time I've been in, but also made us visitors feel welcome as well which always puts me at ease.
Staff very caring and helpful. It is hard having my mum in a home but reassuring to know that she is looked after so well. Currently, my mum cannot join in activities due to poor health but she enjoyed time spent with other people when she could.
I think the ratings say it all. Delighted and pleased, smashing people. Love them like a family.
The staff are exemplary in their roles, and very eager to assist whenever asked. Being distant from Mum (I'm living in Canada) and with covid-19 curtailing physical visits, the staff accommodate with my weekly Skype visits, and individual caregivers even contact me via their personal phones on WhatsApp! Special shout-out to the lady in the front office for coordinating my virtual visits with Mum and the other staff for those little "extra" visits! It means a lot during this difficult time - thanks!
Staff and carers are friendly. I have several health conditions and carers are sympathetic and try to prevent pain in their treatment of me. I.e. when giving me an all-over wash or shower/hair wash, dressing me and hoisting me off the bed into a chair. Then later hoisting me back on to the bed and undressing me. My condition has deteriorated gradually since 2014 and I am unable to stand up or walk or sit down by myself. I have my own room with a pleasant view over the grass area and trees outside so that I can watch the birds.
Mum was admitted to Woodford House after a fall and she needed urgent care until she could hold her frame again. Mum actually enjoyed her stay and said it was like being on holiday. The team gave her the time of day and were happy to sit and listen to her. I read the reviews as soon as mum was admitted because I did not have a clue about Woodford. I read about problems getting through on the phone and so I went and purchased a dementia mobile for mum. I read about lack of TV and wanted mum to be stimulated and so purchased a small TV for her room. The staff put these in place and helped mum to use the mobile. The mobile took the pressure off the staff to have family members calling constantly and mum could call who she needed to. So overall it was a great experience for mum and wonderful staff. However please label up personal possessions as I did not do for mum and they were difficult to track down when she left the home. Thank you, Woodford, for looking after mum.
Placed here by the hospital after hip replacement. Could do with televisions in rooms as residents seem to be in bed from 8pm to 8am.
Thank you for your review. We are sorry that we did not meet your expectations during your stay at Woodford. Unfortunately we do not currently provide televisions in the bedrooms, but residents can bring their own televisions for their room should they wish. We do provide a television in the...
My mum was discharged from the hospital to Woodford House. We didn't know what to expect, but it was so nice, we didn't want to leave. The staff couldn't do enough for us. One young girl came in on her day off and was doing training, but stayed to help, what a lovely girl. It was also lovely and clean and so bright, that is also what cheers the patients up. I hope the other houses are refurbished to this standard. You have nothing but praise from me.
My care here has been very good. One gentleman has been exceptionally helpful.
Very clean and high standard of decor. Staff are responsive and have a good attitude. Beds are much better than most homes with full electrical adjustments and hospital standard mattress.
All the staff are lovely, kind and caring. Our Dad couldn't be in better hands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 May 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodford House Care Home.
There are no upcoming events for Woodford House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Woodford House Care Home.
Accreditations
There are no accreditations posted yet for Woodford House Care Home.
Meet the Team (1)

Ann has held the qualification of a registered nurse since 1986. Her career began in a hospice setting, where she gained extensive expertise in Palliative and End of Life Care. Over 25 years, Ann accumulated invaluable experience in the care home environment, including a significant focus on Dementia care.
In 1994, Ann made the significant decision to transition from the NHS to the care home sector. She embarked on this journey as a night-duty nurse, allowing her to balance her professional life with the responsibilities of raising her four sons. Over time, she worked her way up the career ladder to attain the role of Home Manager.
During her leisure hours, Ann enjoys a wide range of crafts, has a passion for reading, and relishes the opportunity to travel.
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