Submit a Review for Upton Mill Care Home
Mercer Way, Off Quercus Road, Tetbury, GL8 8FH
View full details of Upton Mill Care HomeLatest Reviews for Upton Mill Care Home
29 January 2026
Upton Mill has given us the opportunity as a family for mum to have 24hrs care like in her own room given her the feeling of independence but the security of knowing people are around. Staff have a good understanding of mum's needs (dementia) & go above & beyond. When mum came to Upton Mill she
thought it was a hotel & very posh!
29 January 2026
My mother, diagnosed with dementia & Alzheimer's, moved in to Upton Mill 1st Dec 2025. She was welcomed with a beautiful room, lovely meals and plenty of company. Loneliness had been a big issue along with care needs and all staff have professionally supported a transition to Upton Mill.
29 January 2026
Since visiting Upton Mill my view on care homes has changed. Upton Mill never fails to surprise. The effort they put into looking after the residents is second to none. I've seen a few residents have their 100th birthday at Upton and all I can say is wow. Just wonderful! The care home is so clean
with great facilities and entertainment, the food looks great and the staff are so helpful & caring. Not afraid to get old now.
13 January 2026
Lovely supportive staff and lots of activities for residents. Nurses and carers know my father well and are always ready to help and advise
13 January 2026
It was wonderful this afternoon visiting my aunt. The staff couldn't have been more kind and friendly. We had a delicious lunch together and then a fabulous surprise, Charlie organised it as she knows Julie was a ballet dancer.
Julie loved it and it was such a treat at Christmas.
The experience
here, the atmosphere, the care and kindness I couldn't speak more highly of.
30 December 2025
Visited a family friend here,
Thought it deserved a review!
This place is like a breath of fresh air for our elderly community! Staff were so lovely
Such lovely events put on for the residents!
I attended the Christmas fair
And have visited on other occasions
Just lovely warming feel
around this care setting
18 December 2025
Since my mother moved into Upton Mill she has visibly improved in both physical and mental health. My initial feelings of guilt and anxiety about my mother moving from her home of 50 years were gradually, then fully eased, as she settled into her new and chosen home. The staff are caring kind and
supportive. They are also aware of how such a move affects close relatives, providing support there too. My mother has become more mobile and found friends, at the age of 97, when she had previously become lonely and sad. Thank you.
18 December 2025
Excellent facilities and atmosphere. Staff work very hard, multitasking.
18 December 2025
I have visited my dear friend Jo over a period of 5 months. This care home is outstanding! I love the facilities and I know that my friend is cared for in every possible way. A five star home!
17 December 2025
My 92 year old mother became a resident of this care home in September 2025 following a short period of hospitalisation. Sadly my mother is now confined to either her bed or a chair. Throughout her time at Upton Mill Care Home she has received a fantastic level of care, support and affection from
all of the team who look after her for which we are very grateful.
In all of my dealings with Upton Mill Care Home I have found all of the staff including both the administrators and carers to be friendly, personable, knowledgeable and considerate. I know that my mother has found it challenging to adapt to this new phase of her life but the team have done all that is possible to make her feel at home and to provide for her needs.
Upton Mill Care Home is a modern purpose built facility with excellent amenities. The property is impeccably clean, tidy and well decorated. I could not wish for my mother to be in a better care home or to be cared for by better staff.
12 December 2025
My sister had a recent stay at Upton Mill following a hospital stay and treatment for her cancer. They were wonderful with her, and she made a great recovery, far better than expected.
All the team were so kind & helpful. We could not fault anyone.
I think she only recovered because of the love &
care she received at Upton Mill, & I will always be thankful for having my sister with me for a little longer.
11 December 2025
My overall experience is satisfactory except for the food which is adequate. Just about value for money.
10 December 2025
Mum has been bed bound for 98% of the time for last few months - advanced stages of dementia although she can now barely communicate with them, I have witnessed staff doing her personal care with amazing tenderness, love, compassion and professionalism. The permanent staff are unfailingly excellent
- and look after me too when I visit. We regularly discuss mum's health and well-being her carers love her as one of their own!
01 December 2025
I had a hip operation on 20th October and needed somewhere to recuperate for a few days. My main retirement village is very close. My stay in Upton Mill met all my requirements and expectations. I could not have managed at home on my own. Atmosphere cheerful, staff attentive and helpful - very
little patronising. Some evidence of staff chat with some staff showing lack of confidence. Good value for money.
18 November 2025
I went to Upton Mill after discharge from hospital to get luxury treatment and that was what I received.
06 November 2025
Outstanding staff. Caring, responsive, friendly and engaging. The care home is so well run and I have complete confidence in it. Great teamwork. Responsive and intelligent initiative's.
10 October 2025
You certainly get what you are paying for. Sadly, my father couldn't use any facilities, and despite lowering fees was moved by family to social service care in another care home due to lack of funds. Staff were all lovely and helpful, and reassuring. Thank you.
03 October 2025
Upton Mill is a beautiful & caring nursing home for those that need it. My Aunt was in her final weeks so wasn't able to fully benefit from the amazing facilities & events that this home offers. The food is great & the home is kept very clean with a lovely modern but cosy feel to it. However, the
staff are its biggest plus point, offering advice & support for relatives & an excellent standard of care for the residents. This home & it's staff were a god send for me & my aunt, & I'll be forever grateful for the care they showed us, thank you
25 September 2025
Friendly, honest caring environment, perfect for the well being of my 92 year old mother.
It is a pleasure to go there and would have no hesitation in recommending it to other people.
It has very much a community atmosphere, the Bistro is Lovely.
19 September 2025
The care home was so very helpful and understanding in accommodating my friend the day we needed respite. They sorted everything out in such a friendly and professional manner, Nothing was to much for them. Since being a resident in the home we have received excellent care, understanding and
attention. We couldn't really ask for a better service. Thank you.
Latest Reviews for Upton Mill Care Home
29 January 2026
Upton Mill has given us the opportunity as a family for mum to have 24hrs care like in her own room given her the feeling of independence but the security of knowing people are around. Staff have a good understanding of mum's needs (dementia) & go above & beyond. When mum came to Upton Mill she
thought it was a hotel & very posh!
29 January 2026
My mother, diagnosed with dementia & Alzheimer's, moved in to Upton Mill 1st Dec 2025. She was welcomed with a beautiful room, lovely meals and plenty of company. Loneliness had been a big issue along with care needs and all staff have professionally supported a transition to Upton Mill.
29 January 2026
Since visiting Upton Mill my view on care homes has changed. Upton Mill never fails to surprise. The effort they put into looking after the residents is second to none. I've seen a few residents have their 100th birthday at Upton and all I can say is wow. Just wonderful! The care home is so clean
with great facilities and entertainment, the food looks great and the staff are so helpful & caring. Not afraid to get old now.
13 January 2026
Lovely supportive staff and lots of activities for residents. Nurses and carers know my father well and are always ready to help and advise
13 January 2026
It was wonderful this afternoon visiting my aunt. The staff couldn't have been more kind and friendly. We had a delicious lunch together and then a fabulous surprise, Charlie organised it as she knows Julie was a ballet dancer.
Julie loved it and it was such a treat at Christmas.
The experience
here, the atmosphere, the care and kindness I couldn't speak more highly of.
30 December 2025
Visited a family friend here,
Thought it deserved a review!
This place is like a breath of fresh air for our elderly community! Staff were so lovely
Such lovely events put on for the residents!
I attended the Christmas fair
And have visited on other occasions
Just lovely warming feel
around this care setting
18 December 2025
Since my mother moved into Upton Mill she has visibly improved in both physical and mental health. My initial feelings of guilt and anxiety about my mother moving from her home of 50 years were gradually, then fully eased, as she settled into her new and chosen home. The staff are caring kind and
supportive. They are also aware of how such a move affects close relatives, providing support there too. My mother has become more mobile and found friends, at the age of 97, when she had previously become lonely and sad. Thank you.
18 December 2025
Excellent facilities and atmosphere. Staff work very hard, multitasking.
18 December 2025
I have visited my dear friend Jo over a period of 5 months. This care home is outstanding! I love the facilities and I know that my friend is cared for in every possible way. A five star home!
17 December 2025
My 92 year old mother became a resident of this care home in September 2025 following a short period of hospitalisation. Sadly my mother is now confined to either her bed or a chair. Throughout her time at Upton Mill Care Home she has received a fantastic level of care, support and affection from
all of the team who look after her for which we are very grateful.
In all of my dealings with Upton Mill Care Home I have found all of the staff including both the administrators and carers to be friendly, personable, knowledgeable and considerate. I know that my mother has found it challenging to adapt to this new phase of her life but the team have done all that is possible to make her feel at home and to provide for her needs.
Upton Mill Care Home is a modern purpose built facility with excellent amenities. The property is impeccably clean, tidy and well decorated. I could not wish for my mother to be in a better care home or to be cared for by better staff.
12 December 2025
My sister had a recent stay at Upton Mill following a hospital stay and treatment for her cancer. They were wonderful with her, and she made a great recovery, far better than expected.
All the team were so kind & helpful. We could not fault anyone.
I think she only recovered because of the love &
care she received at Upton Mill, & I will always be thankful for having my sister with me for a little longer.
11 December 2025
My overall experience is satisfactory except for the food which is adequate. Just about value for money.
10 December 2025
Mum has been bed bound for 98% of the time for last few months - advanced stages of dementia although she can now barely communicate with them, I have witnessed staff doing her personal care with amazing tenderness, love, compassion and professionalism. The permanent staff are unfailingly excellent
- and look after me too when I visit. We regularly discuss mum's health and well-being her carers love her as one of their own!
01 December 2025
I had a hip operation on 20th October and needed somewhere to recuperate for a few days. My main retirement village is very close. My stay in Upton Mill met all my requirements and expectations. I could not have managed at home on my own. Atmosphere cheerful, staff attentive and helpful - very
little patronising. Some evidence of staff chat with some staff showing lack of confidence. Good value for money.
18 November 2025
I went to Upton Mill after discharge from hospital to get luxury treatment and that was what I received.
06 November 2025
Outstanding staff. Caring, responsive, friendly and engaging. The care home is so well run and I have complete confidence in it. Great teamwork. Responsive and intelligent initiative's.
10 October 2025
You certainly get what you are paying for. Sadly, my father couldn't use any facilities, and despite lowering fees was moved by family to social service care in another care home due to lack of funds. Staff were all lovely and helpful, and reassuring. Thank you.
03 October 2025
Upton Mill is a beautiful & caring nursing home for those that need it. My Aunt was in her final weeks so wasn't able to fully benefit from the amazing facilities & events that this home offers. The food is great & the home is kept very clean with a lovely modern but cosy feel to it. However, the
staff are its biggest plus point, offering advice & support for relatives & an excellent standard of care for the residents. This home & it's staff were a god send for me & my aunt, & I'll be forever grateful for the care they showed us, thank you
25 September 2025
Friendly, honest caring environment, perfect for the well being of my 92 year old mother.
It is a pleasure to go there and would have no hesitation in recommending it to other people.
It has very much a community atmosphere, the Bistro is Lovely.
19 September 2025
The care home was so very helpful and understanding in accommodating my friend the day we needed respite. They sorted everything out in such a friendly and professional manner, Nothing was to much for them. Since being a resident in the home we have received excellent care, understanding and
attention. We couldn't really ask for a better service. Thank you.