Submit a Review for Secret Garden Day Care
Faithfull House, Suffolk Square, Cheltenham, GL50 2DT
View Full Details of Secret Garden Day CareLatest Reviews for Secret Garden Day Care
19 November 2025
Delightful, empathetic manager. Lovely carers and ambience.
04 November 2025
The manager and Secret Garden team provide the community with an outstanding service. Set in a beautiful location, the purpose built hub offers a wonderful day retreat where daily activities lift the spirits of all who attend. The Secret Hub is lively, fun, and somewhere my mother looks forward to visiting every day. The homecooked food and cake are also a special treat. Not only do the team look after their guests to the best standards, but the advice and support I have personally received has been invaluable, and I am forever grateful for The Secret Garden.
28 October 2025
I have found the management and staff of the Secret Garden outstanding. The friendship show to the residents excellent. I would recommend the Secret Garden to everybody.
28 October 2025
Very positive experience to date. Initial contact was helpful and detailed, the first group meeting went well, and my wife felt very much at ease. Staff have been caring and thoughtful and make a great effort to ensure newcomers are relaxed and comfortable. Games and quizzes, plus kind banter, make for an interesting visit and keep everyone on their toes (metaphorically). I am told that lunch was appetising and convivial, and coffee and biscuits filled the gaps. Bottom line, we are very content with what the Secret Garden offers and value the group interaction in supporting recovery from a previous stroke. Thank you.
30 September 2025
Very helpful and friendly activities and programme not as interesting and creative as they used to be. Probably due to staff retirement. Meals are much appreciate but not as good as they were 12 months ago. I imagine this is due to reduced budget.
22 September 2025
Secret Garden is a warm safe place marked by a dedicated team who understand and dealt with all sorts of my needs and problems which can occur manning an establishment like this. The prime object is to make sure every person enjoys it is safe and want to come again.
19 September 2025
I always find staff very friendly and helpful. My husband visits the day centre. He is more than cared for. He always enjoys the activities and this company and the love care and support he is given from the staff. The management runs a well organised centre and ensure staff users and all visitors are welcome. Recommend centre.
20 February 2025
A huge thank you to the manager and his team for exceptional care to my Mum who has Dementia. You have been kindness itself and we're all so very grateful. Mum has loved the friendships made with both peers and staff. Two visits a week, helped establish a routine and generate conversation to tell us all at the end of the day. Mum particularly enjoyed the outings, to which we were made welcome and the visiting performers to the group. The manager also made visiting professionals welcome to view Mum in her own environment, he frequently re-organised transport for Mum when we needed to change days to cater for last minute appointments. Thank you to all of you. You really do make a difference and should be applauded for doing so.
09 October 2024
Mum loves coming to the Secret Garden Hub twice weekly. She always sounds so much brighter after her visits. The manager and the team work so hard to provide an incredibly varied array of activities for the residents. Mum loves socialising with the other residents, it's clear from her tales, that they have lots of laughs! We don't know where we'd be without the Hub. Mum's visits get her out of the house and mixing with others and I always feel I can contact the manager or any of the other employees to chat about her stay. Thank you to the manager and the team!
27 September 2024
Dad really looks forward to his twice-weekly visit to Secret Garden. He has made some really close friendships and enjoys gentle mental and physical activities put on, especially the singalongs with visiting singers. Dad is vegetarian and the options aren't that good.
09 September 2024
For years I have received quality care at the Secret Garden, this continues.
22 May 2024
I am more than happy with the care my husband receives at Secret Garden. The manager communicates well and replies promptly to my requests. The staff are kind and compassionate. My husband finds there's too many cakes/puddings (sweet stuff), would like to be offered an apple for example occasionally. I do have a problem with accounts though since January 2024, I would receive an overdue notice even though my husband only did half a day (4 hours). I have written several times to no avail.
17 May 2024
My husband enjoys going to the Secret Garden, he has increased from one to two days recently and he likes it so much. The staff are very helpful and caring. He enjoys the activities, particularly singing, quizzes and games. He has vascular dementia and this can make things difficult for him but the staff are always very considerate and understanding.
15 May 2024
The Secret Garden Day Care has been a valuable place to discover. My Mum was very reluctant to give it a try but after the first visit, it was obvious that the experience had made a great impact on her. The staff are lovely, kind people and the food, drinks and activities have made her day much more bearable. She goes in anxious but quickly reassured and comes out smiling.
18 March 2024
The staff are so dedicated and look after my husband so well. He is helped so much by attending. An excellent facility.
08 March 2024
I cannot recommend the staff at Secret Garden more highly. They go far beyond normal expectations. They have provided great support and advise with all the procedures and paperwork. My dad has dementia and I have seen a dramatic improvement in him since he has been visiting the Secret Garden. I feel so reassured that the Secret Garden will look after my dad in a caring and thoughtful way.
27 October 2023
Staff are so friendly and caring. Always speak directly to people, even if they have dementia. Nothing seems too much trouble.
23 October 2023
My mother has mixed dementia and poor mobility. The team at the Secret Garden have dramatically improved her quality of life with their amazingly inventive range of activities, compassionsjip and lovely food. The facilities are cheerful and comfortable, well-appointed, with interest everywhere. The well-designed layout maximises the good weather yet is bright and cosy when dull. As Mum's primary carer, I must add that her attendance at the Secret Garden enables me to continue working part-time, which is essential for me.
18 September 2023
My mother enjoyed the social aspect and group activities which we were unable to provide. She looked forward to attending the two sessions a week. She was there from March to August 2023, until she needed more daily care, which is being provided by a care home. Thank you to the manager and team for their help.
31 August 2023
I can't praise the manager and the team at the Secret Garden Hub highly enough. My dad has been going for many months now. He has dementia and needed some stimulation and motivation in his day. He's a quiet chap and although has a wicked sense of humour, he probably wouldn't choose to put himself in a sociable situation. The Hub has done wonders for him though. He absolutely loves it; comes home raving about it and looks forward to going again. They really get to know the individual and try to put them with like-minded people initially. They are very proactive and do so much with them. It's really great to see. The team are cheerful and attentive. Our whole family agree that we are so happy to have found it. I highly recommend the Hub, keep up the great work!
Latest Reviews for Secret Garden Day Care
19 November 2025
Delightful, empathetic manager. Lovely carers and ambience.
04 November 2025
The manager and Secret Garden team provide the community with an outstanding service. Set in a beautiful location, the purpose built hub offers a wonderful day retreat where daily activities lift the spirits of all who attend. The Secret Hub is lively, fun, and somewhere my mother looks forward to visiting every day. The homecooked food and cake are also a special treat. Not only do the team look after their guests to the best standards, but the advice and support I have personally received has been invaluable, and I am forever grateful for The Secret Garden.
28 October 2025
I have found the management and staff of the Secret Garden outstanding. The friendship show to the residents excellent. I would recommend the Secret Garden to everybody.
28 October 2025
Very positive experience to date. Initial contact was helpful and detailed, the first group meeting went well, and my wife felt very much at ease. Staff have been caring and thoughtful and make a great effort to ensure newcomers are relaxed and comfortable. Games and quizzes, plus kind banter, make for an interesting visit and keep everyone on their toes (metaphorically). I am told that lunch was appetising and convivial, and coffee and biscuits filled the gaps. Bottom line, we are very content with what the Secret Garden offers and value the group interaction in supporting recovery from a previous stroke. Thank you.
30 September 2025
Very helpful and friendly activities and programme not as interesting and creative as they used to be. Probably due to staff retirement. Meals are much appreciate but not as good as they were 12 months ago. I imagine this is due to reduced budget.
22 September 2025
Secret Garden is a warm safe place marked by a dedicated team who understand and dealt with all sorts of my needs and problems which can occur manning an establishment like this. The prime object is to make sure every person enjoys it is safe and want to come again.
19 September 2025
I always find staff very friendly and helpful. My husband visits the day centre. He is more than cared for. He always enjoys the activities and this company and the love care and support he is given from the staff. The management runs a well organised centre and ensure staff users and all visitors are welcome. Recommend centre.
20 February 2025
A huge thank you to the manager and his team for exceptional care to my Mum who has Dementia. You have been kindness itself and we're all so very grateful. Mum has loved the friendships made with both peers and staff. Two visits a week, helped establish a routine and generate conversation to tell us all at the end of the day. Mum particularly enjoyed the outings, to which we were made welcome and the visiting performers to the group. The manager also made visiting professionals welcome to view Mum in her own environment, he frequently re-organised transport for Mum when we needed to change days to cater for last minute appointments. Thank you to all of you. You really do make a difference and should be applauded for doing so.
09 October 2024
Mum loves coming to the Secret Garden Hub twice weekly. She always sounds so much brighter after her visits. The manager and the team work so hard to provide an incredibly varied array of activities for the residents. Mum loves socialising with the other residents, it's clear from her tales, that they have lots of laughs! We don't know where we'd be without the Hub. Mum's visits get her out of the house and mixing with others and I always feel I can contact the manager or any of the other employees to chat about her stay. Thank you to the manager and the team!
27 September 2024
Dad really looks forward to his twice-weekly visit to Secret Garden. He has made some really close friendships and enjoys gentle mental and physical activities put on, especially the singalongs with visiting singers. Dad is vegetarian and the options aren't that good.
09 September 2024
For years I have received quality care at the Secret Garden, this continues.
22 May 2024
I am more than happy with the care my husband receives at Secret Garden. The manager communicates well and replies promptly to my requests. The staff are kind and compassionate. My husband finds there's too many cakes/puddings (sweet stuff), would like to be offered an apple for example occasionally. I do have a problem with accounts though since January 2024, I would receive an overdue notice even though my husband only did half a day (4 hours). I have written several times to no avail.
17 May 2024
My husband enjoys going to the Secret Garden, he has increased from one to two days recently and he likes it so much. The staff are very helpful and caring. He enjoys the activities, particularly singing, quizzes and games. He has vascular dementia and this can make things difficult for him but the staff are always very considerate and understanding.
15 May 2024
The Secret Garden Day Care has been a valuable place to discover. My Mum was very reluctant to give it a try but after the first visit, it was obvious that the experience had made a great impact on her. The staff are lovely, kind people and the food, drinks and activities have made her day much more bearable. She goes in anxious but quickly reassured and comes out smiling.
18 March 2024
The staff are so dedicated and look after my husband so well. He is helped so much by attending. An excellent facility.
08 March 2024
I cannot recommend the staff at Secret Garden more highly. They go far beyond normal expectations. They have provided great support and advise with all the procedures and paperwork. My dad has dementia and I have seen a dramatic improvement in him since he has been visiting the Secret Garden. I feel so reassured that the Secret Garden will look after my dad in a caring and thoughtful way.
27 October 2023
Staff are so friendly and caring. Always speak directly to people, even if they have dementia. Nothing seems too much trouble.
23 October 2023
My mother has mixed dementia and poor mobility. The team at the Secret Garden have dramatically improved her quality of life with their amazingly inventive range of activities, compassionsjip and lovely food. The facilities are cheerful and comfortable, well-appointed, with interest everywhere. The well-designed layout maximises the good weather yet is bright and cosy when dull. As Mum's primary carer, I must add that her attendance at the Secret Garden enables me to continue working part-time, which is essential for me.
18 September 2023
My mother enjoyed the social aspect and group activities which we were unable to provide. She looked forward to attending the two sessions a week. She was there from March to August 2023, until she needed more daily care, which is being provided by a care home. Thank you to the manager and team for their help.
31 August 2023
I can't praise the manager and the team at the Secret Garden Hub highly enough. My dad has been going for many months now. He has dementia and needed some stimulation and motivation in his day. He's a quiet chap and although has a wicked sense of humour, he probably wouldn't choose to put himself in a sociable situation. The Hub has done wonders for him though. He absolutely loves it; comes home raving about it and looks forward to going again. They really get to know the individual and try to put them with like-minded people initially. They are very proactive and do so much with them. It's really great to see. The team are cheerful and attentive. Our whole family agree that we are so happy to have found it. I highly recommend the Hub, keep up the great work!