Submit a Review for Fenchurch House Care Home
Spalding Common, Spalding, PE11 3AS
View full details of Fenchurch House Care HomeLatest Reviews for Fenchurch House Care Home
12 January 2026
Christmas 2025 has been a really good time for my mother. Her health has improved and she is really enjoying life. The level of care that she receives is outstanding, and she is well liked by carers and other residents. The activities are stimulating and she enjoys them.
The welcome that my wife
and I receive on our visits is genuinely very warm, and when we share a meal, as we did on Boxing Day, the food is very good.
12 January 2026
I couldn't recommend this lovely place higher. As they are always so helpful and polite. They take so much care to make sure that my farther is looked after really well and indeed make sure we are all treated well. The place is so clean it's like a hotel.
27 October 2025
A family atmosphere, beautiful home. Staff are so caring and kind. Residents kept entertained during the day with activities, music, films, outings and crafts.
All staff are approachable & know all the residents.
Rooms are lovely, clean and kept tidy. Such a wonderful home with lovely gardens and
decor is outstanding.
A brilliant, kind, patient hairdresser - pampering for the ladies and gents looking good too.
I was so grateful for the care given to my step mum & how kind and considerate each and every one of the staff were. Thank you to the family of Fenchurch.
27 October 2025
Today I visited my sister, and she was out on a trip to the local garden centre, her second trip of the week! As I walked around with her, down to the ground floor, all the staff spoke to her using her name, which was lovely. Her room had been cleaned and tidied on her return. My sister has been
transformed, she is smiling, happy and content. The staff told me they call her 'smiles'. Such a lovely environment and the expertise of the carers has made this happen. She and I are so grateful to be a part of the 'Fenchurch family'.
11 March 2025
My dad was a resident at Fenchurch House Care Home from June 2024 to February 2025. The care given to dad was outstanding - all of the staff were very kind and caring and always had a smile and a friendly word for everyone. Dad settled in better than anyone could expect and I believe this is a
testament to the whole staff team at Fenchurch. As a family we were confident in knowing that he was being well looked after as the Fenchurch family became an extension of our own.
As dad's needs changed, his care was seamlessly amended to incorporate anything he found he needed more help with. The support from the team at Fenchurch for our mum and the rest of the family was second to none, there was always someone we could talk to at any time of the day or night. I would have no hesitation whatsoever to recommend Fenchurch and would like to think if I need care in the future I could be cared for by the team at Fenchurch.
11 March 2025
Fenchurch is a fabulous place, it is more than just a care home, it is an actual "home" for the residents. The facilities are excellent, but even better than that are the staff, who are quite superb. My Father has been a resident there for just over a year (he's 97) and we value the care provided so
much, that his sister has now moved in as well, both are extremely well looked after and couldn't be happier, it's a great place.
05 March 2025
My mum has been cared for in 2 previous care environments during the past 7 years. During this time period, I have never witnessed such high standards of care that mum is currently receiving. The manager and staff are just so accommodating on every level. The kindness and consideration and care
there I have witnessed in the past 7 weeks has brought tears to my eyes. After each visit, I leave feeling very content, knowing that mum is being cared for in the best possible way. I have found the care staff so attentive, professional and always so well informed of mums requirements. I am always able to receive relevant updates on mum's health and well-being daily. Exceptional in so many ways.
11 February 2025
Every time I visit I am very impressed with the care and respect shown towards my sister. The atmosphere is friendly and relaxed. It was my sister's birthday today and it was made so special for her, with a cake, gifts, decorations etc. She became unwell briefly, the alarm raised, the response was
immediate, and dealt with efficiently and calmly. My sister always tells me she is very happy at Fenchurch and it really is an exceptional care home.
20 November 2024
We are eternally grateful for the love and care given to my beloved wife during her stay. Her illness was an emotional roller coaster that was easier to bear with the support and friendship we received from the Fenchurch family. We were impressed and moved by the compassion and dedication of all the
staff thought and particularly in her final weeks.
25 October 2024
I would like to thank everyone at Fenchurch House Care Home for looking after my mother in law while we went on holiday.
She had an amazing time joining in all the activities: singing, bingo, knitting and many more.
I would highly recommend this care home, it's beautiful. The staff are lovely
and went above and beyond to make her stay just perfect.
We were able to go away knowing she had the best care.
01 July 2024
A lovely care home-like hotel. The staff are great, especially the well-being team. Keep all the residents occupied with mental and physical stimulation. One criticism the home managers never seem to stay long - residents just get used to them then they leave. Management needs to appoint someone
with a familiar face who has been working there for a while.
17 June 2024
I can't rate this home highly enough on so many levels.
My elderly mother has had to make the difficult emotional transition from living at home with care, to needing a full residential placement.
From the day she arrived, she was welcomed and treated with kindness and respect.
Not only are the
facilities, food and nursing care to the highest standard, my mother is treated so kindly by all the staff - most importantly, she is safe and happy.
11 June 2024
All the staff I have encountered have been very upbeat, approachable, friendly and very caring towards the residents. It is lovely to see how the Activities Team get so involved with the residents, singing and dancing with everyone, encouraging creativity, and bringing joy to everyone. My
mother-in-law seems very happy and at home at Fenchurch and this is testament to the level of care she is receiving. Thank you all for taking such good care of her.
31 May 2024
The quality of individual care provided by the whole team at Fenchurch is truly exceptional. Everyone's kindness and care has helped Mum settle in and find joy in new activities and making new friends. A huge thank you to the team for everything you do every day as it makes a huge difference to both
the residents and their families. Thank you.
17 April 2024
My father has been in this care home for about 2 months now and the change in him has been amazing. He has gone from strength to strength. The food is incredible and his appetite has returned as he really enjoys the variety and all the things he loves.
My mind is at ease knowing he is being well
looked after. All the staff we have met are lovely, caring and kind, nothing is too much trouble for them, they always have time to chat and listen to any concerns we might have. I really can’t say enough about this amazing care home and all the people that work there. The staff go above and beyond to make life as comfortable and happy as it can be for all the residents.
17 April 2024
My father-in-law is very happy with the care that he is receiving and his mental health has improved significantly since taking up residence. Physically, he is eating much better than he did at home and is engaging with others much more positively. I have been very impressed with the quality of his
care and, most importantly, the kind, caring and compassionate nature of all of the staff. The care home is welcoming and feels more like a quality hotel than a care home. The facilities are excellent and the food has been very good whenever I have joined him for a meal. Lots of activities are delivered, including regular days out which he enjoys greatly. I couldn’t recommend this care home highly enough.
09 April 2024
Our friend was a resident at Fenchurch House Care Home for almost a year before her unfortunate passing in mid-March.
She loved the home and adored the staff who treated her not only with care and dignity but with real love. When she passed recently the nursing staff especially were magnificent
and ensured her wishes were meticulously adhered to. We have nothing but praise and admiration for everyone at the home. From cleaners to managers they are professional and caring. As friends/relatives we were always listened to and any points raised were always addressed.
20 December 2023
Both my dad and my stepmother have dementia and are residents. The kindness, patience and genuine affection that all of the team shows to both of them is incredible. It is like they are all part of a big family and the care that they receive is really wonderful to see. They are both so calm, settled
and happy and this is down to the fantastic work that all of the Fenchurch team do to keep them safe and happy.
30 October 2023
My mother has been a resident for over two years in this care home. She is always well cared for and the staff treat her with respect and compassion.
The carers know her by name and can recognise her non verbal cues. The staff place a tremendous energy into the residents' well-being and frequently
have events to encourage families to participate and join in with their loved ones.
The staff are always courteous to myself and family and supportive/compassionate towards us.
Nothing is ever too much trouble. You do a wonderful job.
30 October 2023
Mum has dementia and is sadly declining physically, too. The team at Fenchurch are incredibly caring, all the more evident when Mum was unwell. Thankfully, she is back from hospital and amongst the care home family again, which is where she would much rather be.
The kindness of the team shines
bright - they are kind to Mum and kind to us as visitors.
Thank you.
Latest Reviews for Fenchurch House Care Home
12 January 2026
Christmas 2025 has been a really good time for my mother. Her health has improved and she is really enjoying life. The level of care that she receives is outstanding, and she is well liked by carers and other residents. The activities are stimulating and she enjoys them.
The welcome that my wife
and I receive on our visits is genuinely very warm, and when we share a meal, as we did on Boxing Day, the food is very good.
12 January 2026
I couldn't recommend this lovely place higher. As they are always so helpful and polite. They take so much care to make sure that my farther is looked after really well and indeed make sure we are all treated well. The place is so clean it's like a hotel.
27 October 2025
A family atmosphere, beautiful home. Staff are so caring and kind. Residents kept entertained during the day with activities, music, films, outings and crafts.
All staff are approachable & know all the residents.
Rooms are lovely, clean and kept tidy. Such a wonderful home with lovely gardens and
decor is outstanding.
A brilliant, kind, patient hairdresser - pampering for the ladies and gents looking good too.
I was so grateful for the care given to my step mum & how kind and considerate each and every one of the staff were. Thank you to the family of Fenchurch.
27 October 2025
Today I visited my sister, and she was out on a trip to the local garden centre, her second trip of the week! As I walked around with her, down to the ground floor, all the staff spoke to her using her name, which was lovely. Her room had been cleaned and tidied on her return. My sister has been
transformed, she is smiling, happy and content. The staff told me they call her 'smiles'. Such a lovely environment and the expertise of the carers has made this happen. She and I are so grateful to be a part of the 'Fenchurch family'.
11 March 2025
My dad was a resident at Fenchurch House Care Home from June 2024 to February 2025. The care given to dad was outstanding - all of the staff were very kind and caring and always had a smile and a friendly word for everyone. Dad settled in better than anyone could expect and I believe this is a
testament to the whole staff team at Fenchurch. As a family we were confident in knowing that he was being well looked after as the Fenchurch family became an extension of our own.
As dad's needs changed, his care was seamlessly amended to incorporate anything he found he needed more help with. The support from the team at Fenchurch for our mum and the rest of the family was second to none, there was always someone we could talk to at any time of the day or night. I would have no hesitation whatsoever to recommend Fenchurch and would like to think if I need care in the future I could be cared for by the team at Fenchurch.
11 March 2025
Fenchurch is a fabulous place, it is more than just a care home, it is an actual "home" for the residents. The facilities are excellent, but even better than that are the staff, who are quite superb. My Father has been a resident there for just over a year (he's 97) and we value the care provided so
much, that his sister has now moved in as well, both are extremely well looked after and couldn't be happier, it's a great place.
05 March 2025
My mum has been cared for in 2 previous care environments during the past 7 years. During this time period, I have never witnessed such high standards of care that mum is currently receiving. The manager and staff are just so accommodating on every level. The kindness and consideration and care
there I have witnessed in the past 7 weeks has brought tears to my eyes. After each visit, I leave feeling very content, knowing that mum is being cared for in the best possible way. I have found the care staff so attentive, professional and always so well informed of mums requirements. I am always able to receive relevant updates on mum's health and well-being daily. Exceptional in so many ways.
11 February 2025
Every time I visit I am very impressed with the care and respect shown towards my sister. The atmosphere is friendly and relaxed. It was my sister's birthday today and it was made so special for her, with a cake, gifts, decorations etc. She became unwell briefly, the alarm raised, the response was
immediate, and dealt with efficiently and calmly. My sister always tells me she is very happy at Fenchurch and it really is an exceptional care home.
20 November 2024
We are eternally grateful for the love and care given to my beloved wife during her stay. Her illness was an emotional roller coaster that was easier to bear with the support and friendship we received from the Fenchurch family. We were impressed and moved by the compassion and dedication of all the
staff thought and particularly in her final weeks.
25 October 2024
I would like to thank everyone at Fenchurch House Care Home for looking after my mother in law while we went on holiday.
She had an amazing time joining in all the activities: singing, bingo, knitting and many more.
I would highly recommend this care home, it's beautiful. The staff are lovely
and went above and beyond to make her stay just perfect.
We were able to go away knowing she had the best care.
01 July 2024
A lovely care home-like hotel. The staff are great, especially the well-being team. Keep all the residents occupied with mental and physical stimulation. One criticism the home managers never seem to stay long - residents just get used to them then they leave. Management needs to appoint someone
with a familiar face who has been working there for a while.
17 June 2024
I can't rate this home highly enough on so many levels.
My elderly mother has had to make the difficult emotional transition from living at home with care, to needing a full residential placement.
From the day she arrived, she was welcomed and treated with kindness and respect.
Not only are the
facilities, food and nursing care to the highest standard, my mother is treated so kindly by all the staff - most importantly, she is safe and happy.
11 June 2024
All the staff I have encountered have been very upbeat, approachable, friendly and very caring towards the residents. It is lovely to see how the Activities Team get so involved with the residents, singing and dancing with everyone, encouraging creativity, and bringing joy to everyone. My
mother-in-law seems very happy and at home at Fenchurch and this is testament to the level of care she is receiving. Thank you all for taking such good care of her.
31 May 2024
The quality of individual care provided by the whole team at Fenchurch is truly exceptional. Everyone's kindness and care has helped Mum settle in and find joy in new activities and making new friends. A huge thank you to the team for everything you do every day as it makes a huge difference to both
the residents and their families. Thank you.
17 April 2024
My father has been in this care home for about 2 months now and the change in him has been amazing. He has gone from strength to strength. The food is incredible and his appetite has returned as he really enjoys the variety and all the things he loves.
My mind is at ease knowing he is being well
looked after. All the staff we have met are lovely, caring and kind, nothing is too much trouble for them, they always have time to chat and listen to any concerns we might have. I really can’t say enough about this amazing care home and all the people that work there. The staff go above and beyond to make life as comfortable and happy as it can be for all the residents.
17 April 2024
My father-in-law is very happy with the care that he is receiving and his mental health has improved significantly since taking up residence. Physically, he is eating much better than he did at home and is engaging with others much more positively. I have been very impressed with the quality of his
care and, most importantly, the kind, caring and compassionate nature of all of the staff. The care home is welcoming and feels more like a quality hotel than a care home. The facilities are excellent and the food has been very good whenever I have joined him for a meal. Lots of activities are delivered, including regular days out which he enjoys greatly. I couldn’t recommend this care home highly enough.
09 April 2024
Our friend was a resident at Fenchurch House Care Home for almost a year before her unfortunate passing in mid-March.
She loved the home and adored the staff who treated her not only with care and dignity but with real love. When she passed recently the nursing staff especially were magnificent
and ensured her wishes were meticulously adhered to. We have nothing but praise and admiration for everyone at the home. From cleaners to managers they are professional and caring. As friends/relatives we were always listened to and any points raised were always addressed.
20 December 2023
Both my dad and my stepmother have dementia and are residents. The kindness, patience and genuine affection that all of the team shows to both of them is incredible. It is like they are all part of a big family and the care that they receive is really wonderful to see. They are both so calm, settled
and happy and this is down to the fantastic work that all of the Fenchurch team do to keep them safe and happy.
30 October 2023
My mother has been a resident for over two years in this care home. She is always well cared for and the staff treat her with respect and compassion.
The carers know her by name and can recognise her non verbal cues. The staff place a tremendous energy into the residents' well-being and frequently
have events to encourage families to participate and join in with their loved ones.
The staff are always courteous to myself and family and supportive/compassionate towards us.
Nothing is ever too much trouble. You do a wonderful job.
30 October 2023
Mum has dementia and is sadly declining physically, too. The team at Fenchurch are incredibly caring, all the more evident when Mum was unwell. Thankfully, she is back from hospital and amongst the care home family again, which is where she would much rather be.
The kindness of the team shines
bright - they are kind to Mum and kind to us as visitors.
Thank you.