Submit a Review for Ashton Manor Care Home
Scotforth Road, Lancaster, LA1 4XN
View full details of Ashton Manor Care HomeLatest Reviews for Ashton Manor Care Home
09 April 2026
Mum has been in Ashton Manor for over 3 years. The care is superb. The food is good and the dining room environment encourages interaction between residents. Activities organised are interesting and varied. The staff do great work in engaging residents well in all activities.
02 April 2026
Staff are caring, respectful, kind, patient and thoughtful towards my mum who suffers dementia Alzheimer's and Vascular dementia. They understand how this affects mum as an individual and always treat her with understanding and dignity. It is lovely calm, friendly clean and welcoming home which has
enabled mum to settle in quickly and socialise more freely.
19 March 2026
My Mum chose to become a resident at Ashton Manor In January 2026. She had been diagnosed with mixed dementia in November '25 and wanted to move to residential care before her condition deteriorated. The admission process was excellent and we found all the staff to be extremely supportive at what
was a difficult and unsettling time for her and us. The home is beautifully decorated and well maintained. Mums room is very spacious, light and comfortable. We really appreciated being able to bring in several items of her own furniture to help her feel more at home. Without exception the staff are excellent. Always willing to have a chat and encouraging Mum to pursue her interests. There are activities every afternoon most of which mum has joined in with and enjoyed. It is a shame that there are no evening activities though. Mum is happy and more relaxed than she was living alone. The mental stimulation she gets from staff and other residents is quite evidently improving her general mood
12 March 2026
The overall care at Ashton Manor is good although there has been a lack of continuity with care staff.
There also appears to be a delay with some maintenance on the top floor which detracts from the overall appearance of the home.
The food is not of the standard I would expect and needs to
improve and be more suited to the needs of the residents.
21 January 2026
Ashton Manor provides such a positive, professional and enriching environment for my loved one. They set themselves the highest standards and are always responsive and open to feedback and suggestions.
The buildings are first class, the care thorough and dignified and there is a good variety
of food on offer. Everyday there is some event to stimulate the lives of the residents.
Absolutely can not fault the home.
19 December 2025
After moving my Aunt into Ashton Manor I sent this email to the manager.
I'd just like to say thanks to all your staff, who have been so helpful and caring during this couple of days. I've spoken to several members of staff, seniors and carers and without fail they have been kind, helpful and
caring. This experience has reinforced my initial impression from observing staff when I have been there and seeing them interacting with residents. I made the right choice of care home.
07 October 2025
My brother moved to Ashton Manor for residential care 18 months ago. An issue several months after his arrival was delt with promptly and professionaly. He feels I could not have found a better home for him, the staff are kind, caring and respect his need for privacy.
The staff contact me
regularily to keep me updated. I live many miles away and cannot visit very often so it is reassuring to know that he is happy and well cared for.
07 October 2025
My partner has been in Ashton Manor Care homefor just short of 4 years.
In that time I have found the home to have been administered in an extremely professional manner and a caring approach. They never detract from the main objective, which is "CARING for the RESIDENT". The activities , the
catering and rooms are also to a high standard . I am fully of gratefully towards all the staff
at Ashton Manor for their dedicated care
13 August 2025
On the whole we have been extremely pleased with the care provided by the home. My mother is treated with kindness and respect at all times. All the staff and management are helpful, professional and friendly. The quality and standards of fabric and the building are lovely, certainly comparable to
a nice hotel in their comfort. The entertainment and activities are varied, well run and fun with family and friends encouraged to attend and join in where appropriate. We are happy and pleased and would make the same decision again to trust the home with our Mothers care.
Two issues cause us a slight irritation a) various items of clothing disappearing during the laundry process, despite a personal tagging system system which should prevent this b) access to the home after the admin/reception staff have left at 5pm.
04 August 2025
Mum has been in the Ashton Manor care home for nearly 2 years now. She was diagnosed with Alzheimer's in her early stays and became very settled and happy within a very short space of time due to the support and care that she received. Mum is very mobile therefore loves to help and participates in
all the activities that are on offer. The social activities that are provided at Ashton Manor are a credit to them. Mum and I have had such happy times together whether it was a day at the races or armchair travels, thank you Ashton Manor.
31 July 2025
My sister has vascular dementia and is a vegetarian.
She is very difficult to cater for at the best of times.
The staff are very patient with her and try very hard to get her something she will eat.
It's not always successful but they always try.
30 July 2025
My friend has Alzheimer's Disease and has been a resident at Ashton Manor Care Home since October 2023. The home is a modern building with spacious ensuite rooms. It has a welcoming atmosphere where all the residents are well cared for, supported by kind, compassionate, caring staff, and are able to
enjoy having their personal possessions e.g.pictures and some of their own furniture in their rooms.Relatives have good regular communication from the staff, and are made welcome as part of the family.There is the opportunity for residents to take part in a range of activities organised by the staff, which includes visits from local community groups. A great deal of consideration has been given to my friend's personal needs by all the staff, particularly with regard to the things that she enjoys such as music and food, and she is as comfortable as possible.
28 July 2025
My mother has dementia and recently stayed for 2 months in Ashton Manor. She left to relocate closer to my father when a place became available. Overall my mum thrived at Ashton Manor. She responded well to the environment, staff and residents such that her communication was improved over the
course of her stay. My only real criticism was that there didn't seem to be enough staff cover for Reception meaning it was intermittently a problem getting in to visit my mum.
03 June 2025
Ashton Manor is recent build care home with excellent facilities and a high standard of repair. However, what stood out for me was the outstanding quality of the people who are employed there. Every member.of the staff I met, at all levels of the work force whatever the task, we're highly
professional in their role and we're compassionate, caring and kind, even in the most difficult of situations. Something for which I will be eternally grateful.
29 January 2025
My mother has recently relocated to Ashton Manor in the North West, to be near to family. This is not easy for her after 40 years down South. However, the staff at Ashton Manor have been very helpful and supportive. She is enjoying her new home and the level of care is excellent. She has fairly high
needs and the staff have adapted to her without any problem. Medical and health matters are being addressed promptly and without fuss. Her sleeping is already much improved. It is early days for mother but there are clearly lots of activities in the home if the guests wish to take part. My mother also rates the food and nutrition highly, which can be taken in the room or in the dining areas. Ashton Manor is clean and modern. It is welcoming for family and guests. We have been made to feel part of the family. We have a high degree of trust in the management and staff. Communication is also very good.
22 January 2025
The process of integrating my dad into Ashton Manor has been outstanding. It was emotionally difficult to admit him, but the staff welcomed my dad with sensitivity and care when he arrived in July. Since then he has come to feel that Ashton Manor is his proper home. He has mixed dementia so his
issues are complex. The positivity and sensitivity of staff during interactions have always been impressive and the Christmas period was beautifully celebrated. My father is an artist, though sadly this is impaired by his condition and the arthritis which prevents him from performing with any manual dexterity.
His work is on the walls in his room, and staff frequently inquire about its meanings and why a particular title has been selected. My dad's answers are frequently varied and may sound obscure but staff always discuss it with him.
Staff are always welcoming and delightful to talk with. They offer a lot of detail about what they have been talking about with my dad. I don't worry anymore.
22 October 2024
I could not have found a better place anywhere for respite care. All the staff were caring, compassionate and friendly. A lot of work went into special events of which there were many ie barbeques and games afternoon. It was spotless and clean, no nasty smells. Food was very varied with a good
choice. In no way could I fault anything. I feel privileged to have stayed here.
14 October 2024
My father suffered from dementia and parkinsons, he came to the home directly from the hospital. From the very start, the staff were wonderful, they were all professional, they kept me and my family fully informed of issues. In the short time my father was in the home he was looked after very well
and respectfully. I can't thank you all enough for letting him retain his dignity in his last few days. My mother and I were able to spend his last moments together. The staff were again supportive and respectful to our loss. Thank you so much.
07 October 2024
Ashton Manor is a beautiful, modern care home. As soon as I walked through the front door I could feel the love and affection my husband would get. It isn't just a building, it is the staff, all the way from management to young carers, everyone who worked there. They provided us with anything we
wanted in a truly professional way. Thank you very much, my husband had the best treatment and died with dignity.
16 September 2024
Mum spent 5 weeks in Ashton Manor (AM). Mum had some mobility and communication issues and we needed a home that could support Mum while she received rehabilitation.
Our main reasons for choosing AM were that every room has a full en-suite, wet room/bathroom and that staffing levels - especially
overnight - seem higher than other care homes.
During Mum's stay, we were impressed with other aspects of AM. Rooms and corridors are large, bright, airy and clean. There are sitting rooms that feel homely and not institutional. Food is good and there is a program of activities to keep residents physically and mentally active.
Most important was the level of care and support provided. We felt Mum was safe and well looked after. Medication was administered safely, assistance with personal needs was provided quickly and with dignity, staff was friendly and kind.
Yes, AM fees are a bit higher than other homes, but I feel the incremental cost is worth it for the difference in care.
Latest Reviews for Ashton Manor Care Home
09 April 2026
Mum has been in Ashton Manor for over 3 years. The care is superb. The food is good and the dining room environment encourages interaction between residents. Activities organised are interesting and varied. The staff do great work in engaging residents well in all activities.
02 April 2026
Staff are caring, respectful, kind, patient and thoughtful towards my mum who suffers dementia Alzheimer's and Vascular dementia. They understand how this affects mum as an individual and always treat her with understanding and dignity. It is lovely calm, friendly clean and welcoming home which has
enabled mum to settle in quickly and socialise more freely.
19 March 2026
My Mum chose to become a resident at Ashton Manor In January 2026. She had been diagnosed with mixed dementia in November '25 and wanted to move to residential care before her condition deteriorated. The admission process was excellent and we found all the staff to be extremely supportive at what
was a difficult and unsettling time for her and us. The home is beautifully decorated and well maintained. Mums room is very spacious, light and comfortable. We really appreciated being able to bring in several items of her own furniture to help her feel more at home. Without exception the staff are excellent. Always willing to have a chat and encouraging Mum to pursue her interests. There are activities every afternoon most of which mum has joined in with and enjoyed. It is a shame that there are no evening activities though. Mum is happy and more relaxed than she was living alone. The mental stimulation she gets from staff and other residents is quite evidently improving her general mood
12 March 2026
The overall care at Ashton Manor is good although there has been a lack of continuity with care staff.
There also appears to be a delay with some maintenance on the top floor which detracts from the overall appearance of the home.
The food is not of the standard I would expect and needs to
improve and be more suited to the needs of the residents.
21 January 2026
Ashton Manor provides such a positive, professional and enriching environment for my loved one. They set themselves the highest standards and are always responsive and open to feedback and suggestions.
The buildings are first class, the care thorough and dignified and there is a good variety
of food on offer. Everyday there is some event to stimulate the lives of the residents.
Absolutely can not fault the home.
19 December 2025
After moving my Aunt into Ashton Manor I sent this email to the manager.
I'd just like to say thanks to all your staff, who have been so helpful and caring during this couple of days. I've spoken to several members of staff, seniors and carers and without fail they have been kind, helpful and
caring. This experience has reinforced my initial impression from observing staff when I have been there and seeing them interacting with residents. I made the right choice of care home.
07 October 2025
My brother moved to Ashton Manor for residential care 18 months ago. An issue several months after his arrival was delt with promptly and professionaly. He feels I could not have found a better home for him, the staff are kind, caring and respect his need for privacy.
The staff contact me
regularily to keep me updated. I live many miles away and cannot visit very often so it is reassuring to know that he is happy and well cared for.
07 October 2025
My partner has been in Ashton Manor Care homefor just short of 4 years.
In that time I have found the home to have been administered in an extremely professional manner and a caring approach. They never detract from the main objective, which is "CARING for the RESIDENT". The activities , the
catering and rooms are also to a high standard . I am fully of gratefully towards all the staff
at Ashton Manor for their dedicated care
13 August 2025
On the whole we have been extremely pleased with the care provided by the home. My mother is treated with kindness and respect at all times. All the staff and management are helpful, professional and friendly. The quality and standards of fabric and the building are lovely, certainly comparable to
a nice hotel in their comfort. The entertainment and activities are varied, well run and fun with family and friends encouraged to attend and join in where appropriate. We are happy and pleased and would make the same decision again to trust the home with our Mothers care.
Two issues cause us a slight irritation a) various items of clothing disappearing during the laundry process, despite a personal tagging system system which should prevent this b) access to the home after the admin/reception staff have left at 5pm.
04 August 2025
Mum has been in the Ashton Manor care home for nearly 2 years now. She was diagnosed with Alzheimer's in her early stays and became very settled and happy within a very short space of time due to the support and care that she received. Mum is very mobile therefore loves to help and participates in
all the activities that are on offer. The social activities that are provided at Ashton Manor are a credit to them. Mum and I have had such happy times together whether it was a day at the races or armchair travels, thank you Ashton Manor.
31 July 2025
My sister has vascular dementia and is a vegetarian.
She is very difficult to cater for at the best of times.
The staff are very patient with her and try very hard to get her something she will eat.
It's not always successful but they always try.
30 July 2025
My friend has Alzheimer's Disease and has been a resident at Ashton Manor Care Home since October 2023. The home is a modern building with spacious ensuite rooms. It has a welcoming atmosphere where all the residents are well cared for, supported by kind, compassionate, caring staff, and are able to
enjoy having their personal possessions e.g.pictures and some of their own furniture in their rooms.Relatives have good regular communication from the staff, and are made welcome as part of the family.There is the opportunity for residents to take part in a range of activities organised by the staff, which includes visits from local community groups. A great deal of consideration has been given to my friend's personal needs by all the staff, particularly with regard to the things that she enjoys such as music and food, and she is as comfortable as possible.
28 July 2025
My mother has dementia and recently stayed for 2 months in Ashton Manor. She left to relocate closer to my father when a place became available. Overall my mum thrived at Ashton Manor. She responded well to the environment, staff and residents such that her communication was improved over the
course of her stay. My only real criticism was that there didn't seem to be enough staff cover for Reception meaning it was intermittently a problem getting in to visit my mum.
03 June 2025
Ashton Manor is recent build care home with excellent facilities and a high standard of repair. However, what stood out for me was the outstanding quality of the people who are employed there. Every member.of the staff I met, at all levels of the work force whatever the task, we're highly
professional in their role and we're compassionate, caring and kind, even in the most difficult of situations. Something for which I will be eternally grateful.
29 January 2025
My mother has recently relocated to Ashton Manor in the North West, to be near to family. This is not easy for her after 40 years down South. However, the staff at Ashton Manor have been very helpful and supportive. She is enjoying her new home and the level of care is excellent. She has fairly high
needs and the staff have adapted to her without any problem. Medical and health matters are being addressed promptly and without fuss. Her sleeping is already much improved. It is early days for mother but there are clearly lots of activities in the home if the guests wish to take part. My mother also rates the food and nutrition highly, which can be taken in the room or in the dining areas. Ashton Manor is clean and modern. It is welcoming for family and guests. We have been made to feel part of the family. We have a high degree of trust in the management and staff. Communication is also very good.
22 January 2025
The process of integrating my dad into Ashton Manor has been outstanding. It was emotionally difficult to admit him, but the staff welcomed my dad with sensitivity and care when he arrived in July. Since then he has come to feel that Ashton Manor is his proper home. He has mixed dementia so his
issues are complex. The positivity and sensitivity of staff during interactions have always been impressive and the Christmas period was beautifully celebrated. My father is an artist, though sadly this is impaired by his condition and the arthritis which prevents him from performing with any manual dexterity.
His work is on the walls in his room, and staff frequently inquire about its meanings and why a particular title has been selected. My dad's answers are frequently varied and may sound obscure but staff always discuss it with him.
Staff are always welcoming and delightful to talk with. They offer a lot of detail about what they have been talking about with my dad. I don't worry anymore.
22 October 2024
I could not have found a better place anywhere for respite care. All the staff were caring, compassionate and friendly. A lot of work went into special events of which there were many ie barbeques and games afternoon. It was spotless and clean, no nasty smells. Food was very varied with a good
choice. In no way could I fault anything. I feel privileged to have stayed here.
14 October 2024
My father suffered from dementia and parkinsons, he came to the home directly from the hospital. From the very start, the staff were wonderful, they were all professional, they kept me and my family fully informed of issues. In the short time my father was in the home he was looked after very well
and respectfully. I can't thank you all enough for letting him retain his dignity in his last few days. My mother and I were able to spend his last moments together. The staff were again supportive and respectful to our loss. Thank you so much.
07 October 2024
Ashton Manor is a beautiful, modern care home. As soon as I walked through the front door I could feel the love and affection my husband would get. It isn't just a building, it is the staff, all the way from management to young carers, everyone who worked there. They provided us with anything we
wanted in a truly professional way. Thank you very much, my husband had the best treatment and died with dignity.
16 September 2024
Mum spent 5 weeks in Ashton Manor (AM). Mum had some mobility and communication issues and we needed a home that could support Mum while she received rehabilitation.
Our main reasons for choosing AM were that every room has a full en-suite, wet room/bathroom and that staffing levels - especially
overnight - seem higher than other care homes.
During Mum's stay, we were impressed with other aspects of AM. Rooms and corridors are large, bright, airy and clean. There are sitting rooms that feel homely and not institutional. Food is good and there is a program of activities to keep residents physically and mentally active.
Most important was the level of care and support provided. We felt Mum was safe and well looked after. Medication was administered safely, assistance with personal needs was provided quickly and with dignity, staff was friendly and kind.
Yes, AM fees are a bit higher than other homes, but I feel the incremental cost is worth it for the difference in care.