What types of Care is Ashton Manor registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Ashton Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashton Manor to the centre of Lancaster?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Ashton Manor care home, Scotforth Road, Lancaster, Lancashire LA1 4XN

Review from Tim P (Guardian of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

Ashton Manor provides such a positive, professional and enriching environment for my loved one. They set themselves the highest standards and are always responsive and open to feedback and suggestions.

The buildings are first class, the care thorough and dignified and there is a good variety

of food on offer. Everyday there is some event to stimulate the lives of the residents.

Absolutely can not fault the home.

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you very much for taking the time to review our services, and help others with their choice of care home.
We do strive to provide personalised care, which is focused around the individuals needs, supporting them to remain independent where possible.
We are glad to hear that you feel you made the right choice for your loved one.

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Review from Debbie W (Niece of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

After moving my Aunt into Ashton Manor I sent this email to the manager.

I'd just like to say thanks to all your staff, who have been so helpful and caring during this couple of days. I've spoken to several members of staff, seniors and carers and without fail they have been kind, helpful and caring.

This experience has reinforced my initial impression from observing staff when I have been there and seeing them interacting with residents. I made the right choice of care home.

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you for taking the time to provide us with the lovely feedback about your Aunt, and the care she has received since moving into her new home at Ashton Manor. Our team always aim to provide high quality care, not only our residents, but also to their loved ones, as we understand that making the decision to move someone into a Care Home is a hard decision. We look forward to continuing to care for your Aunt.

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Review from Barbara P (Sister of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

My brother moved to Ashton Manor for residential care 18 months ago. An issue several months after his arrival was delt with promptly and professionaly. He feels I could not have found a better home for him, the staff are kind, caring and respect his need for privacy.
The staff contact me regularily

to keep me updated. I live many miles away and cannot visit very often so it is reassuring to know that he is happy and well cared for.

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you for taking the time to provide us with feedback. When issues arise, we always aim to resolve these promptly, reducing the impact on the individual and their families, and I am glad to hear that this was your experience. Our team always aim to provide care which is person centred - tailored to the individuals needs whether that is their need for privacy or their need to be involved in all activities. I am glad to hear you brother is settled with ourselves, and look forward to continuing to support him.

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Review from John G (Partner of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

My partner has been in Ashton Manor Care homefor just short of 4 years.
In that time I have found the home to have been administered in an extremely professional manner and a caring approach. They never detract from the main objective, which is "CARING for the RESIDENT". The activities , the

catering and rooms are also to a high standard . I am fully of gratefully towards all the staff
at Ashton Manor for their dedicated care

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you very much for taking the time to write a review about Ashton Manor. We are so pleased to hear of the positive experience not just your partner, but you have experienced during her time with ourselves. We strive to make sure that the individual is always at the centre of everything we do, whilst also making sure that family and friends feel welcomed to the home. We look forward to caring for your partner in the future.

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Review from Sue B (Son of Resident) published on 13 August 2025 Submitted via Website • Report

Overall Experience

On the whole we have been extremely pleased with the care provided by the home. My mother is treated with kindness and respect at all times. All the staff and management are helpful, professional and friendly. The quality and standards of fabric and the building are lovely, certainly comparable to

a nice hotel in their comfort. The entertainment and activities are varied, well run and fun with family and friends encouraged to attend and join in where appropriate. We are happy and pleased and would make the same decision again to trust the home with our Mothers care.

Two issues cause us a slight irritation a) various items of clothing disappearing during the laundry process, despite a personal tagging system system which should prevent this b) access to the home after the admin/reception staff have left at 5pm.

Reply from Joanne Tyson, Home Manager at Ashton ManorThank you so much for your thoughtful feedback. We are delighted to hear that your mother is happy and well cared for, and that you feel confident in the kindness, professionalism and warmth of our team. It's lovely that you and your mother enjoy the home's environment and the variety of activities, and that these are experiences you feel able to share as a family. We're also grateful for you raising the two points of concern. We understand how frustrating it must be when items go missing in the laundry process, and we will review our systems to see where we can strengthen checks to prevent this. Regarding access after 5pm, we'll explore ways to make visiting after reception hours easier for families. Your trust in us means a great deal, and we truly value your continued input to help us keep improving.

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Review from Caroline F (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

Mum has been in the Ashton Manor care home for nearly 2 years now. She was diagnosed with Alzheimer's in her early stays and became very settled and happy within a very short space of time due to the support and care that she received. Mum is very mobile therefore loves to help and participates in all

the activities that are on offer. The social activities that are provided at Ashton Manor are a credit to them. Mum and I have had such happy times together whether it was a day at the races or armchair travels, thank you Ashton Manor.

Reply from Joanne Tyson, Home Manager at Ashton ManorThank you so much for your kind words. Our team is dedicated to providing the best possible care and creating enjoyable, meaningful activities for all our residents, and it is fantastic to hear that this has made such a difference in your mum's life.

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Review from Tony W (Brother of Resident) published on 31 July 2025 Submitted via Website • Report

Overall Experience

My sister has vascular dementia and is a vegetarian.
She is very difficult to cater for at the best of times.
The staff are very patient with her and try very hard to get her something she will eat.
It's not always successful but they always try.

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you very much for taking the time to provide feedback. Our kitchen team strive to make sure that all residents have menu options that meet their needs, and always offer alternatives to the main menu where someone dislikes a meal. We are shortly going to be introducing a light bites menu, which will offer a further level of choice for all residents, as meal times are a very important part of the day for all individuals. Thanks

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Review from Anne M (Friend of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

My friend has Alzheimer's Disease and has been a resident at Ashton Manor Care Home since October 2023. The home is a modern building with spacious ensuite rooms. It has a welcoming atmosphere where all the residents are well cared for, supported by kind, compassionate, caring staff, and are able to

enjoy having their personal possessions e.g.pictures and some of their own furniture in their rooms.Relatives have good regular communication from the staff, and are made welcome as part of the family.There is the opportunity for residents to take part in a range of activities organised by the staff, which includes visits from local community groups. A great deal of consideration has been given to my friend's personal needs by all the staff, particularly with regard to the things that she enjoys such as music and food, and she is as comfortable as possible.

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you very much for taking the time to write a review of Ashton Manor. You have captured the essence of Ashton Manor within your words, and the atmosphere we aim to provide for the residents and their families. We aim to provide a person centered approach for all our residents, by making their surroundings their own and the care provided is tailored to their needs.

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Review from Charles K (Son of Resident) published on 28 July 2025 Submitted via Website • Report

Overall Experience

My mother has dementia and recently stayed for 2 months in Ashton Manor. She left to relocate closer to my father when a place became available. Overall my mum thrived at Ashton Manor. She responded well to the environment, staff and residents such that her communication was improved over the course

of her stay. My only real criticism was that there didn't seem to be enough staff cover for Reception meaning it was intermittently a problem getting in to visit my mum.

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you very much for taking the time to submit a review of Ashton Manor. I am sorry to hear that you experienced some delays in accessing the building when visiting your mum. We have taken this feedback on board, and are reviewing our reception cover, to try to reduce the risk of this occurring in the future. It was a please to be able to care for your mum for the short period of time she was with us, and hopefully she is settled within her new home.

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Review from Robert F (Husband of Resident) published on 3 June 2025 Submitted via Website • Report

Overall Experience

Ashton Manor is recent build care home with excellent facilities and a high standard of repair. However, what stood out for me was the outstanding quality of the people who are employed there. Every member.of the staff I met, at all levels of the work force whatever the task, we're highly professional

in their role and we're compassionate, caring and kind, even in the most difficult of situations. Something for which I will be eternally grateful.

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you for the review you have submitted. The passion of our team at Ashton Manor, is something we are extremely proud of. All our team are compassionate, caring and kind, especially around end of life care. It has been a pleasure to care for your loved one.

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Review from Alex D (Son of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

My mother has recently relocated to Ashton Manor in the North West, to be near to family. This is not easy for her after 40 years down South. However, the staff at Ashton Manor have been very helpful and supportive. She is enjoying her new home and the level of care is excellent. She has fairly high

needs and the staff have adapted to her without any problem. Medical and health matters are being addressed promptly and without fuss. Her sleeping is already much improved. It is early days for mother but there are clearly lots of activities in the home if the guests wish to take part. My mother also rates the food and nutrition highly, which can be taken in the room or in the dining areas. Ashton Manor is clean and modern. It is welcoming for family and guests. We have been made to feel part of the family. We have a high degree of trust in the management and staff. Communication is also very good.

Reply from Joanne Tyson, Registered Manager at Ashton ManorHi Alex. Thank you very much for the feedback. Mum's situation was a very worrisome time for both her and yourself and I am glad that my team was able to make the transition as smooth as possible for her. It is lovely to see your mum settling into the home and feeling more comfortable around both the team and other residents, the progress is noticeable as she settles and we will continue to support her with her journey.

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Review from Julian L (Son of Resident) published on 22 January 2025 Submitted via Website • Report

Overall Experience

The process of integrating my dad into Ashton Manor has been outstanding. It was emotionally difficult to admit him, but the staff welcomed my dad with sensitivity and care when he arrived in July. Since then he has come to feel that Ashton Manor is his proper home. He has mixed dementia so his issues

are complex. The positivity and sensitivity of staff during interactions have always been impressive and the Christmas period was beautifully celebrated. My father is an artist, though sadly this is impaired by his condition and the arthritis which prevents him from performing with any manual dexterity.
His work is on the walls in his room, and staff frequently inquire about its meanings and why a particular title has been selected. My dad's answers are frequently varied and may sound obscure but staff always discuss it with him.
Staff are always welcoming and delightful to talk with. They offer a lot of detail about what they have been talking about with my dad. I don't worry anymore.

Reply from Joanne Tyson, Registered Manager at Ashton ManorHi Julian, thank you for the positive feedback. Placing a loved one into the care of another is always a difficult process for family members, but at Ashton Manor, we try to provide guidance and reassurance throughout the journey to reduce that pressure. Dad is a very interesting gentleman whom we have all grown fond of and I will make sure that your positive feedback is shared with the team, which we are extremely proud of.

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Review from Sybil L (Respite Resident) published on 22 October 2024 Submitted via Postal Card • Report

Overall Experience

I could not have found a better place anywhere for respite care. All the staff were caring, compassionate and friendly. A lot of work went into special events of which there were many ie barbeques and games afternoon. It was spotless and clean, no nasty smells. Food was very varied with a good choice.

In no way could I fault anything. I feel privileged to have stayed here.

Reply from Joanne Tyson, Registered Manager at Ashton ManorHi Sybil, It was lovely to receive your review. You were only with us for a short period of respite, but we are glad you were able to experience life at Ashton Manor. The team go above and beyond in making sure there are plenty of engaging activities within the home, tailored to individuals' needs. Thank you for choosing us and please do get in touch if we can be of any assistance in the future.

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Review from Vinn M (Son of Resident) published on 14 October 2024 Submitted via Postal Card • Report

Overall Experience

My father suffered from dementia and parkinsons, he came to the home directly from the hospital. From the very start, the staff were wonderful, they were all professional, they kept me and my family fully informed of issues. In the short time my father was in the home he was looked after very well and

respectfully. I can't thank you all enough for letting him retain his dignity in his last few days. My mother and I were able to spend his last moments together. The staff were again supportive and respectful to our loss. Thank you so much.

Reply from Joanne Tyson, Registered Manager at Ashton ManorDear Vinn, thank you very much for taking the time to provide us with this feedback. Here at Ashton Manor, we are very proud of the support we provide to all our residents and in addition their families. It is important for families to spend time with their loved ones at the end of their lives and we are proud to hear that this was provided to you in a sensitive and respectful way. Please do get in touch if we can provide any help, guidance or support in the future.

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Review from Kathleen M (Wife of Resident) published on 7 October 2024 Submitted via Postal Card • Report

Overall Experience

Ashton Manor is a beautiful, modern care home. As soon as I walked through the front door I could feel the love and affection my husband would get. It isn't just a building, it is the staff, all the way from management to young carers, everyone who worked there. They provided us with anything we wanted

in a truly professional way. Thank you very much, my husband had the best treatment and died with dignity.

Reply from Joanne Tyson, Registered Manager at Ashton ManorDear Kathleen, thank you so much for your review. Your words are beautiful and encapsulate the true meaning of Ashton Manor. As much as we are proud of our building and the facilities we offer, I am immensely proud of my amazing team for the care and support they provide. It was a privilege to be able to support, not just your husband, but the whole family during the final stages of his life, making sure he received the care he deserved.

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Review from Claire A (Daughter of Resident) published on 16 September 2024 Submitted via Website • Report

Overall Experience

Mum spent 5 weeks in Ashton Manor (AM). Mum had some mobility and communication issues and we needed a home that could support Mum while she received rehabilitation.
Our main reasons for choosing AM were that every room has a full en-suite, wet room/bathroom and that staffing levels - especially overnight

- seem higher than other care homes.
During Mum's stay, we were impressed with other aspects of AM. Rooms and corridors are large, bright, airy and clean. There are sitting rooms that feel homely and not institutional. Food is good and there is a program of activities to keep residents physically and mentally active.
Most important was the level of care and support provided. We felt Mum was safe and well looked after. Medication was administered safely, assistance with personal needs was provided quickly and with dignity, staff was friendly and kind.
Yes, AM fees are a bit higher than other homes, but I feel the incremental cost is worth it for the difference in care.

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you very much for your wonderful review, and the feedback about the home. It was a pleasure having Mum stay with us, and to see the amazing progress she made during her time with us. The support that you, your sister, and the rest of the family provided to Mum complimented the care and support provided by my team and also contributed towards the progress your mum made. Thank you for choosing us to be part of her journey and best wishes for the future.

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Review from Julie C (Niece of Resident) published on 13 September 2024 Submitted via Postal Card • Report

Overall Experience

We cannot thank the staff enough for the kindness and care they showed to my aunt in enough words that will explain our gratitude to them. They took care of her every need to the very end and went above and beyond not just for her but for us her family and friends every step of the way. They made a

difficult time so much easier and we would recommend Ashton Manor to everyone looking for a home that cares about their residents and their families too. Thank you!

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you very much for your lovely words. Your aunt was a very special lady, and it was our privilege to care for her both during her periods of respite stay with us, and also at the end of her life. The care team are always proud to support someone at this stage in their lives, making sure that both the individual and their families receive the care and support they need.

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Review from N B (Daughter of Resident) published on 17 July 2024 Submitted via Website • Report

Overall Experience

Our mum came to Ashton Manor in April and has settled really well. All members of staff have been so caring and obviously take pride in their work. They cannot do enough for Mum and have such a lovely manner. There are always interesting and engaging activities available. Family and friends always feel

welcome and a part of the community at Ashton Manor. Thank you to all involved.

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you very much for taking the time to leave us a review. It has been a pleasure to have your mum join our community here at Ashton Manor, and to hear that she has settled well, enjoying the variety of activities that we offer. We always try to make not both our residents, but their families and friends welcome within the home, and am glad to hear that has been your experience.

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Review from Sally R (Daughter of Resident) published on 20 February 2024 Submitted via Website • Report

Overall Experience

My mum has just moved into Ashton Manor having been diagnosed with Alzheimer’s last year. Having looked around various care homes, I’m so thankful we found Ashton Manor. This place is the most perfect place for Mum, the staff are just fantastic, have helped us all as a family, helped Mum settle in and

feel safe and she’s already making new friends. The staff are very attentive, not just with Mum and other residents, but also with our family. I can’t thank them enough for what they have done for us in such a short space of time.

Reply from Joanne Tyson, Registered Manager at Ashton ManorHi Sally. Thank you so much for your lovely comments. Your mum has been a wonderful addition to our community at Meadow Park and her energy and passion for life have provided a wonderful boost to the home. Thank you for choosing Ashton Manor to be your mum's new home.

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Review from Linda F (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report

Overall Experience

Ashton Manor is worth far more than 5 stars.
The staff are second to none and the care given...outstanding.
My father was admitted in August last year with vascular dementia.
He was taken there from the hospital unable to walk, talk properly or feed himself and not able to communicate virtually

a cabbage of his former self.
He can now walk, feed himself, go to the toilet and engage in conversation.
Without the care and understanding given by all at Ashton Manor, I can honestly say I would not have a dad now.
The rooms and cleanliness are extremely good and you always are made welcome when visiting.
There is always someone keeping you informed about his progress and they are always available to speak to.
Cannot thank or recommend them enough.
If you are looking for somewhere for your family member, it's the hardest thing to do to say you need them in a home but I honestly think you can't find anywhere better.
Many heartfelt thanks to them all.

Reply from Joanne Tyson, Registered Manager at Ashton ManorThank you very much for taking the time out to provide us with this review. It has been amazing to see your dad flourish whilst at Ashton Manor and continue to experience such a fulfilling life here, engaging with others. We value our links with our resident's families, as this enhances the experience for our residents, and it has been wonderful to work with you along Dad's journey.