Ashton Manor

Scotforth Road, Lancaster LA1 4XN
Review Us
9.9 44 Reviews
  • Ashton Manor, Lancaster
Life at Ashton Manor is vibrant and fulfilling, yet calm and caring. With a range of activities tailored to residents’ interests, needs, and abilities, there’s always something to enjoy. Whether it’s afternoon tea, arts and crafts, music, local entertainers visiting the care home, or simply a chat over a cup of tea in the home's cafe or a local café nearby, every day brings a sense of joy and community.

At Ashton Manor, care teams take the time to truly get to know each resident - their life story, interests, and preferences - so residents receive personalised care that feels both supportive and familiar. The home is thoughtfully designed to be warm and welcoming, with a variety of social lounges, peaceful quiet spaces, and a beautiful garden, ensuring comfort and independence for every resident.

While Ashton Manor offers a lively programme of activities, the service also respects the importance of quiet moments, with plenty of spaces for relaxation and reflection. Ashton Manor team knows that carers play a vital role in making life better, more comfortable, and enjoyable for residents. Staff are highly trained and care with genuine compassion. Families and relatives often tell the Home how much they appreciate the sense of joy, warmth, and family spirit within the home.

If you or your loved one is looking for a truly special, caring, and beautifully designed home offering residential, dementia, or respite care in Lancaster, Ashton Manor is a great choice.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1450
  • Self-Funded Residential Dementia Care: £1385 – £1450
  • RESPITE Self-Funded Residential Care: £1600 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1600

These prices are only a guideline, please contact Ashton Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joanne Tyson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (67)

Visiting

  • Visitors are welcome to Ashton Manor, with the exception of residents' mealtimes which are considered a time for residents to enjoy food together.

Parking

  • Free parking onsite.

9.9

Ashton Manor has a Review Score of 9.9 (9.863) out of 10, based on 24 reviews in the last 2 years.
Over all time Ashton Manor has 44 reviews.

Overall Experience
  • 41
  • 3
  • 0
  • 0
  • 0
Date Published
  • 44
  • 7
  • 13
  • 24
  • 20
Reviewer Connection to Ashton Manor
  • 20
  • 7
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 1-20
Review from Sue B (Son of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
On the whole we have been extremely pleased with the care provided by the home. My mother is treated with kindness and respect at all times. All the staff and management are helpful, professional and friendly. The quality and standards of fabric and the building are lovely, certainly comparable to
a nice hotel in their comfort. The entertainment and activities are varied, well run and fun with family and friends encouraged to attend and join in where appropriate. We are happy and pleased and would make the same decision again to trust the home with our Mothers care.


Two issues cause us a slight irritation a) various items of clothing disappearing during the laundry process, despite a personal tagging system system which should prevent this b) access to the home after the admin/reception staff have left at 5pm.

Reply from Joanne Tyson, Home Manager at Ashton Manor

Thank you so much for your thoughtful feedback. We are delighted to hear that your mother is happy and well cared for, and that you feel confident in the kindness, professionalism and warmth of our team. It's lovely that you and your mother enjoy the home's environment and the variety of activities, and that these are experiences you feel able to share as a family. We're also grateful for you raising the two points of concern. We understand how frustrating it must be when items go missing in the laundry process, and we will review our systems to see where we can strengthen checks to prevent this. Regarding access after 5pm, we'll explore ways to make visiting after reception hours easier for families. Your trust in us means a great deal, and we truly value your continued input to help us keep improving.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline F (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the Ashton Manor care home for nearly 2 years now. She was diagnosed with Alzheimer's in her early stays and became very settled and happy within a very short space of time due to the support and care that she received. Mum is very mobile therefore loves to help and participates in all
the activities that are on offer. The social activities that are provided at Ashton Manor are a credit to them. Mum and I have had such happy times together whether it was a day at the races or armchair travels, thank you Ashton Manor.
Reply from Joanne Tyson, Home Manager at Ashton Manor

Thank you so much for your kind words. Our team is dedicated to providing the best possible care and creating enjoyable, meaningful activities for all our residents, and it is fantastic to hear that this has made such a difference in your mum's life.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tony W (Brother of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister has vascular dementia and is a vegetarian.
She is very difficult to cater for at the best of times.
The staff are very patient with her and try very hard to get her something she will eat.
It's not always successful but they always try.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for taking the time to provide feedback. Our kitchen team strive to make sure that all residents have menu options that meet their needs, and always offer alternatives to the main menu where someone dislikes a meal. We are shortly going to be introducing a light bites menu, which will offer a further level of choice for all residents, as meal times are a very important part of the day for all individuals. Thanks

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne M (Friend of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has Alzheimer's Disease and has been a resident at Ashton Manor Care Home since October 2023. The home is a modern building with spacious ensuite rooms. It has a welcoming atmosphere where all the residents are well cared for, supported by kind, compassionate, caring staff, and are able to
enjoy having their personal possessions e.g.pictures and some of their own furniture in their rooms.Relatives have good regular communication from the staff, and are made welcome as part of the family.There is the opportunity for residents to take part in a range of activities organised by the staff, which includes visits from local community groups. A great deal of consideration has been given to my friend's personal needs by all the staff, particularly with regard to the things that she enjoys such as music and food, and she is as comfortable as possible.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for taking the time to write a review of Ashton Manor. You have captured the essence of Ashton Manor within your words, and the atmosphere we aim to provide for the residents and their families. We aim to provide a person centered approach for all our residents, by making their surroundings their own and the care provided is tailored to their needs.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John G (Partner of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my partners first day in residence I have been extremely grateful towards her care given by the staff at Ashton Manor. The food and cleanliness of the establishment is excellent. The care given is not just given to my partner my observations note that everyone is treated the same.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for taking the time to write a review for Ashton Manor. We aim to provide excellent care, not only to our residents, but to their families as well. At Ashton Manor, we are a community, a safe place for all individuals. We endeavor to make Ashton Manor a homely environment for individuals, from the food service to the cleanliness, so your positive feedback is well received. Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charles K (Son of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has dementia and recently stayed for 2 months in Ashton Manor. She left to relocate closer to my father when a place became available. Overall my mum thrived at Ashton Manor. She responded well to the environment, staff and residents such that her communication was improved over the course
of her stay. My only real criticism was that there didn't seem to be enough staff cover for Reception meaning it was intermittently a problem getting in to visit my mum.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for taking the time to submit a review of Ashton Manor. I am sorry to hear that you experienced some delays in accessing the building when visiting your mum. We have taken this feedback on board, and are reviewing our reception cover, to try to reduce the risk of this occurring in the future. It was a please to be able to care for your mum for the short period of time she was with us, and hopefully she is settled within her new home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert F (Husband of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashton Manor is recent build care home with excellent facilities and a high standard of repair. However, what stood out for me was the outstanding quality of the people who are employed there. Every member.of the staff I met, at all levels of the work force whatever the task, we're highly professional
in their role and we're compassionate, caring and kind, even in the most difficult of situations. Something for which I will be eternally grateful.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you for the review you have submitted. The passion of our team at Ashton Manor, is something we are extremely proud of. All our team are compassionate, caring and kind, especially around end of life care. It has been a pleasure to care for your loved one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alex D (Son of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently relocated to Ashton Manor in the North West, to be near to family. This is not easy for her after 40 years down South. However, the staff at Ashton Manor have been very helpful and supportive. She is enjoying her new home and the level of care is excellent. She has fairly high
needs and the staff have adapted to her without any problem. Medical and health matters are being addressed promptly and without fuss. Her sleeping is already much improved. It is early days for mother but there are clearly lots of activities in the home if the guests wish to take part. My mother also rates the food and nutrition highly, which can be taken in the room or in the dining areas. Ashton Manor is clean and modern. It is welcoming for family and guests. We have been made to feel part of the family. We have a high degree of trust in the management and staff. Communication is also very good.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Hi Alex. Thank you very much for the feedback. Mum's situation was a very worrisome time for both her and yourself and I am glad that my team was able to make the transition as smooth as possible for her. It is lovely to see your mum settling into the home and feeling more comfortable around both the team and other residents, the progress is noticeable as she settles and we will continue to support her with her journey.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julian L (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The process of integrating my dad into Ashton Manor has been outstanding. It was emotionally difficult to admit him, but the staff welcomed my dad with sensitivity and care when he arrived in July. Since then he has come to feel that Ashton Manor is his proper home. He has mixed dementia so his issues
are complex. The positivity and sensitivity of staff during interactions have always been impressive and the Christmas period was beautifully celebrated. My father is an artist, though sadly this is impaired by his condition and the arthritis which prevents him from performing with any manual dexterity.
His work is on the walls in his room, and staff frequently inquire about its meanings and why a particular title has been selected. My dad's answers are frequently varied and may sound obscure but staff always discuss it with him.
Staff are always welcoming and delightful to talk with. They offer a lot of detail about what they have been talking about with my dad. I don't worry anymore.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Hi Julian, thank you for the positive feedback. Placing a loved one into the care of another is always a difficult process for family members, but at Ashton Manor, we try to provide guidance and reassurance throughout the journey to reduce that pressure. Dad is a very interesting gentleman whom we have all grown fond of and I will make sure that your positive feedback is shared with the team, which we are extremely proud of.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sybil L (Respite Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not have found a better place anywhere for respite care. All the staff were caring, compassionate and friendly. A lot of work went into special events of which there were many ie barbeques and games afternoon. It was spotless and clean, no nasty smells. Food was very varied with a good choice.
In no way could I fault anything. I feel privileged to have stayed here.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Hi Sybil, It was lovely to receive your review. You were only with us for a short period of respite, but we are glad you were able to experience life at Ashton Manor. The team go above and beyond in making sure there are plenty of engaging activities within the home, tailored to individuals' needs. Thank you for choosing us and please do get in touch if we can be of any assistance in the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vinn M (Son of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father suffered from dementia and parkinsons, he came to the home directly from the hospital. From the very start, the staff were wonderful, they were all professional, they kept me and my family fully informed of issues. In the short time my father was in the home he was looked after very well and
respectfully. I can't thank you all enough for letting him retain his dignity in his last few days. My mother and I were able to spend his last moments together. The staff were again supportive and respectful to our loss. Thank you so much.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Dear Vinn, thank you very much for taking the time to provide us with this feedback. Here at Ashton Manor, we are very proud of the support we provide to all our residents and in addition their families. It is important for families to spend time with their loved ones at the end of their lives and we are proud to hear that this was provided to you in a sensitive and respectful way. Please do get in touch if we can provide any help, guidance or support in the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kathleen M (Wife of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashton Manor is a beautiful, modern care home. As soon as I walked through the front door I could feel the love and affection my husband would get. It isn't just a building, it is the staff, all the way from management to young carers, everyone who worked there. They provided us with anything we wanted
in a truly professional way. Thank you very much, my husband had the best treatment and died with dignity.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Dear Kathleen, thank you so much for your review. Your words are beautiful and encapsulate the true meaning of Ashton Manor. As much as we are proud of our building and the facilities we offer, I am immensely proud of my amazing team for the care and support they provide. It was a privilege to be able to support, not just your husband, but the whole family during the final stages of his life, making sure he received the care he deserved.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire A (Daughter of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent 5 weeks in Ashton Manor (AM). Mum had some mobility and communication issues and we needed a home that could support Mum while she received rehabilitation.
Our main reasons for choosing AM were that every room has a full en-suite, wet room/bathroom and that staffing levels - especially overnight
- seem higher than other care homes.
During Mum's stay, we were impressed with other aspects of AM. Rooms and corridors are large, bright, airy and clean. There are sitting rooms that feel homely and not institutional. Food is good and there is a program of activities to keep residents physically and mentally active.
Most important was the level of care and support provided. We felt Mum was safe and well looked after. Medication was administered safely, assistance with personal needs was provided quickly and with dignity, staff was friendly and kind.
Yes, AM fees are a bit higher than other homes, but I feel the incremental cost is worth it for the difference in care.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for your wonderful review, and the feedback about the home. It was a pleasure having Mum stay with us, and to see the amazing progress she made during her time with us. The support that you, your sister, and the rest of the family provided to Mum complimented the care and support provided by my team and also contributed towards the progress your mum made. Thank you for choosing us to be part of her journey and best wishes for the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie C (Niece of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot thank the staff enough for the kindness and care they showed to my aunt in enough words that will explain our gratitude to them. They took care of her every need to the very end and went above and beyond not just for her but for us her family and friends every step of the way. They made a
difficult time so much easier and we would recommend Ashton Manor to everyone looking for a home that cares about their residents and their families too. Thank you!
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for your lovely words. Your aunt was a very special lady, and it was our privilege to care for her both during her periods of respite stay with us, and also at the end of her life. The care team are always proud to support someone at this stage in their lives, making sure that both the individual and their families receive the care and support they need.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N B (Daughter of Resident) published on 17 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum came to Ashton Manor in April and has settled really well. All members of staff have been so caring and obviously take pride in their work. They cannot do enough for Mum and have such a lovely manner. There are always interesting and engaging activities available. Family and friends always feel
welcome and a part of the community at Ashton Manor. Thank you to all involved.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for taking the time to leave us a review. It has been a pleasure to have your mum join our community here at Ashton Manor, and to hear that she has settled well, enjoying the variety of activities that we offer. We always try to make not both our residents, but their families and friends welcome within the home, and am glad to hear that has been your experience.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally R (Daughter of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just moved into Ashton Manor having been diagnosed with Alzheimer’s last year. Having looked around various care homes, I’m so thankful we found Ashton Manor. This place is the most perfect place for Mum, the staff are just fantastic, have helped us all as a family, helped Mum settle in and
feel safe and she’s already making new friends. The staff are very attentive, not just with Mum and other residents, but also with our family. I can’t thank them enough for what they have done for us in such a short space of time.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Hi Sally. Thank you so much for your lovely comments. Your mum has been a wonderful addition to our community at Meadow Park and her energy and passion for life have provided a wonderful boost to the home. Thank you for choosing Ashton Manor to be your mum's new home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda F (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashton Manor is worth far more than 5 stars.
The staff are second to none and the care given...outstanding.
My father was admitted in August last year with vascular dementia.
He was taken there from the hospital unable to walk, talk properly or feed himself and not able to communicate virtually
a cabbage of his former self.
He can now walk, feed himself, go to the toilet and engage in conversation.
Without the care and understanding given by all at Ashton Manor, I can honestly say I would not have a dad now.
The rooms and cleanliness are extremely good and you always are made welcome when visiting.
There is always someone keeping you informed about his progress and they are always available to speak to.
Cannot thank or recommend them enough.
If you are looking for somewhere for your family member, it's the hardest thing to do to say you need them in a home but I honestly think you can't find anywhere better.
Many heartfelt thanks to them all.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for taking the time out to provide us with this review. It has been amazing to see your dad flourish whilst at Ashton Manor and continue to experience such a fulfilling life here, engaging with others. We value our links with our resident's families, as this enhances the experience for our residents, and it has been wonderful to work with you along Dad's journey.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sam P (Friend of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend moved into Ashton Manor a year ago and since then I have been a regular visitor.
I have always found the staff to be very friendly, helpful and attentive to all residents.
I quite often sit and have a coffee in the reception area and watch the comings and goings and I have to say that I
have never come across a time when staff have not greeted people, whether it be a resident returning from a trip out or a delivery person, with the biggest and most welcoming smile.
My friend is very happy in his home. You can see what a great place it is just by the smiles and happy conversations of all residents.
Well done Ashton Manor, you're all great!
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for your review. We are delighted to hear your feedback on Ashton Manor and are glad that you feel welcomed to our wonderful home. We do strive to make sure each and every visitor feels comfortable and part of our family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine Z (Daughter of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashton Manor is a fantastic place for my mum. This was her first Christmas in the home and they made it very special. Lots of events, a wonderful atmosphere. The whole team made it special. On the day the manager and her whole family visited delivering gifts and spreading good cheer. Above and beyond
what I would have expected. Mum is still talking about how she has had a great time.
I highly recommend Aston Manor great care and lovely community.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for the feedback. We are so glad that Mum had a wonderful first Christmas with us in her new home. Both me and my family really enjoyed visiting on Christmas day, and seeing the smiles of all the residents as we delivered gifts from the home. As it was also my first Christmas here, I wanted to make sure everyone had a magical time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley W (Daughter of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been struggling with early Alzheimer’s, we needed a very specific and bespoke care for Mum. I knew Ashton Manor was for us on my initial phone call. Everything about Ashton Manor is completely professional with the highest of standards but combined with the most wonderful people I could ever
ask for to look after my mum! We’ve only been here a week to this day, but a weight has been lifted off my shoulders knowing my mum has the best care I could have asked for, combined with a home-from-home feeling that we all benefit from. We already feel we’re part of the family. Thank you.
Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for your review. Here at Ashton Manor, we like to make individuals and families feel like part of our family, and it has been a pleasure to have your mum join us. She has settled very well in her new home, and we are so glad to hear that the weight has been lifted from your shoulders knowing she is in safe hands.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Ashton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.863 for Ashton Manor is calculated as follows: ( (241 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 277 Ratings = 4.863
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashton Manor is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (5)

Loading...

Meet the Team (2)

Lee

Lee Bousfield

Job Title: Head Chef Joined: 2020

Chef Lee - Infusing Care with Culinary Excellence at Ashton Manor


Introducing Lee, the inspiring Head Chef at Ashton Manor, an Evermore Care home. Beginning as a sous chef, Lee stepped up to the plate, or rather the kitchen, when the opportunity arose. "I’ve progressed a lot, and it was the right time to step up," Lee says, highlighting his commitment to growth and success.


Lee's approach to cooking perfectly mirrors the core values of Evermore Care: well-being, freedom, and community. His priority? The well-being of our residents. "The well-being of the residents is enjoying the food and making sure they have the nutrients they need," Lee states, reflecting his care and dedication.


Freedom, to Lee, means allowing residents to relish their favourite foods. "All our residents have the freedom of choice, to have the things they enjoy and the food they want," he proudly shares. Lee's Kitchen truly champions resident freedom.


Community plays a pivotal role in Lee's culinary world. Whether it's outdoor parties or delightful dining experiences, he ensures the Ashton Manor community thrives. "Definitely, we have outdoor parties, we invite the community in and always make sure that any mealtime is a great experience," Lee says, demonstrating his commitment to the community.


Despite the kitchen being "hard, fast-paced with a lot going on," Lee assures that the satisfaction far exceeds the challenges. The 5-star food and hygiene rating stands testament to his unwavering dedication and quality standards.


Off-duty, Lee's a football enthusiast, a keen cyclist, and a doting father. He relishes the work-life balance at Evermore Care, and thoroughly recommends Ashton Manor as "a great place to work".


Lee has a playful side too. He jests about competing with world-renowned chef, Gordon Ramsay, in the Ashton Manor kitchen. "I would love to see how much pressure he could handle in a care home kitchen!" he quips, showcasing the team's confident, passionate spirit.


Lee's combination of professional commitment, care for residents, and a dash of humour make him a cherished part of our team. Prospective residents are warmly invited to join the Ashton Manor community and savour the exceptional culinary experiences crafted by Chef Lee and his team.

Joanne

Joanne Tyson

Job Title: Home Manager Joined: 2015

Joanne Tyson - Nurturing Community and Compassion at Ashton Manor


Meet Joanne Tyson, our caring and dedicated Home Manager at Ashton Manor. Joanne wears multiple hats as the Manager, a guiding force, and a community enthusiast. Her journey here has been more than a career; it's a passion-driven mission.


Joanne's commitment to Ashton Manor and the local community is unwavering. As a local resident herself, she understands the value of community integration. "This isn't just a job; it's about being a part of our community and making a positive impact," Joanne says, highlighting her dedication to the local fabric.


She's not just a manager; she's a leader who fosters genuine connections. Joanne leads the way in community engagement events, bridging the generation gap, and creating memorable moments. She brings the ethos of well-being, freedom, and community to life within the Ashton Manor community.


Joanne's leadership ensures that every resident receives person-centred care, tailored to their unique needs and preferences. She believes that well-being is more than just physical health; it's about creating an environment where residents thrive emotionally and socially.


Freedom, to Joanne, means giving residents the choice to live life on their terms. "Our residents have the freedom to make choices, to enjoy life, and to feel valued," Joanne emphasises, reflecting her commitment to empowering residents.


Community is at the heart of Joanne's philosophy. Ashton Manor isn't just a care home; it's a vibrant community that brings together residents, families, team members, and the local neighbourhood. Joanne's leadership ensures that everyone feels a sense of belonging.


With her guidance, Ashton Manor has earned recognition as a 'Carehome.co.uk Top 20 North West' care home for the second time. This achievement reflects Joanne's relentless pursuit of excellence and her dedication to creating a warm, welcoming home for all.


Off-duty, Joanne enjoys local community activities, running a local girl guide group, gardening, and spending quality time with her family. Her work-life balance embodies the values she instils at Ashton Manor.


Joanne's leadership, compassionate spirit, and deep connection to the community make her an invaluable part of the Ashton Manor family. Prospective residents can look forward to joining a community where they'll find care, freedom, and well-being under Joanne's expert guidance.

Frequently Asked Questions about Ashton Manor

What types of Care is Ashton Manor registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashton Manor have?

There are 67 Single Rooms.

What are the Facilities & Services at Ashton Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashton Manor to the centre of Lancaster?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashton Manor to verify any information. View our terms and conditions. Ashton Manor has an Enhanced Service - more info.