Care Homes Owned by Evermore Care Homes

to keep me updated. I live many miles away and cannot visit very often so it is reassuring to know that he is happy and well cared for.

catering and rooms are also to a high standard . I am fully of gratefully towards all the staff
at Ashton Manor for their dedicated care

that worked with the family to improve mums care plan .
Astley view is a great facility purpose built with space and comfort in mind .

it smells nice. I would like to mention some individuals...but it asks us not to...but everyone ftom receptionists to activity staff and carers have been wonderful. It is not an easy decision to take a relative out of the home they have lived in for nearly 60 years....but Astley View is the best we could hope for...so thankyou .

concerns or worries. Overall we cannot fault the care given

first day, they gave my friend and myself there 100% attention, helping her to settle in. The transition was perfect. Nothing was too much trouble. She was encourage to bring personal items from home to make her stay feel more like home. Care and surroundings are outstanding. There is always something going on. Activities are varied to meet the needs of everyone. The home has a lovely friendly feel about it, bright and cheerful. Receptionist always have a welcoming smile. My friend loves it so much she has decided to stay forever. She feels secure and cared for and is now selling her home. I feel she is now safe, loved and respected and treated with dignity. Highly recommended. Amazing.

a nice hotel in their comfort. The entertainment and activities are varied, well run and fun with family and friends encouraged to attend and join in where appropriate. We are happy and pleased and would make the same decision again to trust the home with our Mothers care.

Two issues cause us a slight irritation a) various items of clothing disappearing during the laundry process, despite a personal tagging system system which should prevent this b) access to the home after the admin/reception staff have left at 5pm.

the activities that are on offer. The social activities that are provided at Ashton Manor are a credit to them. Mum and I have had such happy times together whether it was a day at the races or armchair travels, thank you Ashton Manor.

enjoy having their personal possessions e.g.pictures and some of their own furniture in their rooms.Relatives have good regular communication from the staff, and are made welcome as part of the family.There is the opportunity for residents to take part in a range of activities organised by the staff, which includes visits from local community groups. A great deal of consideration has been given to my friend's personal needs by all the staff, particularly with regard to the things that she enjoys such as music and food, and she is as comfortable as possible.

of her stay. My only real criticism was that there didn't seem to be enough staff cover for Reception meaning it was intermittently a problem getting in to visit my mum.

in their role and we're compassionate, caring and kind, even in the most difficult of situations. Something for which I will be eternally grateful.

about his condition and care plans.
The home itself is stunning, the bedrooms and communal areas couldn't really be better.

needs and the staff have adapted to her without any problem. Medical and health matters are being addressed promptly and without fuss. Her sleeping is already much improved. It is early days for mother but there are clearly lots of activities in the home if the guests wish to take part. My mother also rates the food and nutrition highly, which can be taken in the room or in the dining areas. Ashton Manor is clean and modern. It is welcoming for family and guests. We have been made to feel part of the family. We have a high degree of trust in the management and staff. Communication is also very good.

are complex. The positivity and sensitivity of staff during interactions have always been impressive and the Christmas period was beautifully celebrated. My father is an artist, though sadly this is impaired by his condition and the arthritis which prevents him from performing with any manual dexterity.
His work is on the walls in his room, and staff frequently inquire about its meanings and why a particular title has been selected. My dad's answers are frequently varied and may sound obscure but staff always discuss it with him.
Staff are always welcoming and delightful to talk with. They offer a lot of detail about what they have been talking about with my dad. I don't worry anymore.

care which has put not only my but my 90-year-old parent's minds at rest for the first time in decades.
Exceptional throughout.

In no way could I fault anything. I feel privileged to have stayed here.

respectfully. I can't thank you all enough for letting him retain his dignity in his last few days. My mother and I were able to spend his last moments together. The staff were again supportive and respectful to our loss. Thank you so much.