Astley View Care Home

My mum stayed at Astley View for 2 weeks respite care. When my husband and I first visited to assess the suitability for her, we were really impressed with how modern, fresh and clean the place felt. The staff were so friendly and the rooms and public spaces were beautifully decorated, more like a 5 star hotel! We were amazed that it had a salon and a cinema there! And we loved the fact that the place was organised into communities which each community having it's own dining room with tablecloths, napkins, daily changing menu, etc. It was so lovely, that we would have been quite happy to stay there ourselves. The staff did a thorough home assessment before my mum went to stay at Astley View. On her first day, all staff made a concerted effort to meet with my mum and get to know her. Two weeks later, on our return, my mum told us she absolutely loved it there. She was looked after medically, physically and emotionally, better than she is with me at home! Thank you so much.

My relative, who has complex mobility needs, stayed at Astley View for respite care following an operation. The home provided a welcoming and friendly environment, in which care was centred around her specific needs. The staff were kind and sensitive, both to her psychological well being and her physical needs, taking time to understand her as an individual. She appreciated the quality environment and professionalism of the staff, but did express two concerns 1) she felt there were too few staff on duty at times of high demand (8:00 to 10:00), and 2) her bathroom had too few handrails for her to feel confident in navigating the space independently. As we live at a distance, we were well supported by staff, dealing with our enquiries and keeping us updated. Thank you to everyone involved in caring for my relative.

The facilities are second to none including a comprehensive activities programme designed to meet the needs of all residents, a cinema, corner shop, beauty salon and library, not to mention the coffee machine in reception!

The care my loved one receives allows me to have quality time and create new memories when I visit and when I leave the home I do so knowing that she will be well cared for, loved, emotionally supported and safe.

As a recently retired nurse visiting every day I write this review with full confidence and I can therefore highly recommend Astley View as an outstanding care home.

From 1st contact/enquiry for respite care through to discharge home, the support and care provided have been excellent. Every single member of staff, including reception and housekeeping, have been helpful, respectful and kind. The care staff have gone above and beyond in their care of my dad. I would not hesitate to recommend Astley View, and will definitely use them again for further respite stays/long term stays when required.

Definitely five star. Mum went in for respite over 3 weeks. I couldn't have asked for better care. The staff were very supportive and helpful. Mum had 24 hour care and was looked after so well in Astley view. The time she spent there gave family the respite we needed. I couldn't recommend them enough. From the first meeting to assess her needs where Kristian came to her home and did a thorough job finding out about mum. She really took to him and opened up. When she was in Astley view everyone had time for her from Sharon who's team cared for her to Joy on reception who was a breath of fresh air. Wonderful place, bedrooms very modern and clean with en-suite that had all the amenities you would expect for someone with limited mobility. Lots of things to do if mum wanted to join in, although she wasn't always up to it.

By the end of her two weeks weeks she felt comfortable and relaxed with both staff and new friends. She is looking forward to a longer stay in May and feels this will become her forever home in the not too distant future. .

for what my mother was wanting, but all smoothly in operation before long.

My mother has been in Astley View now for 4 months. The staff are fantastic and deal with her dementia and care needs with compassion empathy and friendliness. The management are pro active in adjusting and revising her care plan . The accommodation is lovely, clean , bright and comfortable. There are activities provided each day and the food is lovely.

From the day I went to explore Astley View Care home for my mum (which I did without booking) Catherine on reception was really lovely - she made me feel completely at ease showed my round the facility and showed me a few rooms that were available. Her kind and friendly approach made me feel the care home would be perfect for mum for short term respite care. When mum arrived the staff were friendly and supportive and due to complexities of mum's medication and follow up appointments they were really helpful in chasing things up or taking mum to appointments when I couldn't. Mum felt so at home there, she loved joining in the various activities/trips out - thank you to all the staff that helped her. An amazing lovely clean and friendly care home.

After visiting several other local care homes there was a clear winner for us. From the moment we walked through the doors, it just felt right. The staff are so friendly, from the carers to the laundry staff and chef.

Mum feels so well looked after and supported which gives us such peace of mind. The facilities are great and there is a good range of activities, something for everyone.

Visiting mum is a pleasure, the time we spend together is quality time.

Our experience as a family was very good. Friendly and caring staff, good facilities & food. The most impressive thing was the care as the staff don't leave anything to chance and will air on the side of caution if they felt someone was not their usual self. Physical support was also very good. Bedrooms were modern, and clean and the bathrooms were very well equipped for anyone with physical challenges. Unfortunately our dad was not very engaging during his 3 week stay but this was no reflection on the environment, staff or care.

If you're considering Astley View for your loved one, just do it you won't regret it.

Would highly recommend Astley View

Our 95 yr old Mum stayed at Astley view last September for 3 weeks respite care. She thoroughly enjoyed her stay even though there was a covid outbreak. She likened the rooms to a 5 star Hotel. She said the food was excellent and the staff were very good with her,they really looked after her when she was ill one day. She liked it that much that she wants to return in June God willing.

The whole process of mum moving into Astley View has been very positive. The staff are caring to both residents and their families. We feel very confident that mum is receiving the very best of care and support.

Mum has been a resident of Astley View for 8 months. She has always been treated with kindness & compassion & appreciates the professionalism & friendliness of the carers. She is settled & secure in her new home which is very reassuring for the family

Astley view is a great facility purpose built with space and comfort in mind .

We have been so relieved to experience such lovely care snd support for mum since her move into Astley View in August . So many kind staff ..helping mum but also having time to talk to us. It really has felt like a team effort. The home is beautiful. Clean .the residents all look well cared for and it smells nice. I would like to mention some individuals...but it asks us not to...but everyone ftom receptionists to activity staff and carers have been wonderful. It is not an easy decision to take a relative out of the home they have lived in for nearly 60 years....but Astley View is the best we could hope for...so thankyou .

My mother has been living at Astley View for almost 14 months and during that time the care she has received has been exemplary. My sister and I are keep abreast of any issues/problems that arise and were even advised as to when mum is 'resident' of the day and we are contacted in case we have any concerns or worries. Overall we cannot fault the care given

I am a close friend and power of Attorney for one of the residence at Astley View. My friend was initially on restbite after injuring herself badly In a fall. We were so impressed by the staff and management here. They are all very professional, informative, caring and friendly. Furthermore, from the first day, they gave my friend and myself there 100% attention, helping her to settle in. The transition was perfect. Nothing was too much trouble. She was encourage to bring personal items from home to make her stay feel more like home. Care and surroundings are outstanding. There is always something going on. Activities are varied to meet the needs of everyone. The home has a lovely friendly feel about it, bright and cheerful. Receptionist always have a welcoming smile. My friend loves it so much she has decided to stay forever. She feels secure and cared for and is now selling her home. I feel she is now safe, loved and respected and treated with dignity. Highly recommended. Amazing.