Ashton Manor

Scotforth Road, Lancaster LA1 4XN
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9.9 44 Reviews
  • Ashton Manor, Lancaster
Life at Ashton Manor is vibrant and fulfilling, yet calm and caring. With a range of activities tailored to residents’ interests, needs, and abilities, there’s always something to enjoy. Whether it’s afternoon tea, arts and crafts, music, local entertainers visiting the care home, or simply a chat over a cup of tea in the home's cafe or a local café nearby, every day brings a sense of joy and community.

At Ashton Manor, care teams take the time to truly get to know each resident - their life story, interests, and preferences - so residents receive personalised care that feels both supportive and familiar. The home is thoughtfully designed to be warm and welcoming, with a variety of social lounges, peaceful quiet spaces, and a beautiful garden, ensuring comfort and independence for every resident.

While Ashton Manor offers a lively programme of activities, the service also respects the importance of quiet moments, with plenty of spaces for relaxation and reflection. Ashton Manor team knows that carers play a vital role in making life better, more comfortable, and enjoyable for residents. Staff are highly trained and care with genuine compassion. Families and relatives often tell the Home how much they appreciate the sense of joy, warmth, and family spirit within the home.

If you or your loved one is looking for a truly special, caring, and beautifully designed home offering residential, dementia, or respite care in Lancaster, Ashton Manor is a great choice.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1450
  • Self-Funded Residential Dementia Care: £1385 – £1450
  • RESPITE Self-Funded Residential Care: £1600 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1600

These prices are only a guideline, please contact Ashton Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joanne Tyson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (67)

Visiting

  • Visitors are welcome to Ashton Manor, with the exception of residents' mealtimes which are considered a time for residents to enjoy food together.

Parking

  • Free parking onsite.

9.9

Ashton Manor has a Review Score of 9.9 (9.863) out of 10, based on 24 reviews in the last 2 years.
Over all time Ashton Manor has 44 reviews.

Overall Experience
  • 41
  • 3
  • 0
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  • 0
Date Published
  • 44
  • 7
  • 13
  • 24
  • 20
Reviewer Connection to Ashton Manor
  • 20
  • 7
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Julie S (Daughter of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashton Manor is like a 5-star hotel with the best technology. The carers and staff are absolutely fabulous and dedicated to the care of the residents, whilst keeping relatives fully informed. I cannot praise my Dad's carers enough, they bring the best out in him and make him very happy. There are excellent
daily activities to suit all residents and their needs. I would definitely recommend Ashton Manor to anyone requiring respite or permanent care.
Reply from Victoria Danvers, Administrator at Ashton Manor

Thank you so much for your kind words. It's an absolute pleasure to have your father here with us and seeing the change in him over the last few weeks has been great. I will ensure your lovely comments are passed onto the team.

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Review from Anne M (Daughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and I looked at various places prior to choosing Ashton Manor and we are absolutely delighted with our choice. The house itself is modern, contemporary and beautifully decorated and mum has an en suite room overlooking a pretty courtyard. All staff have been very helpful and pleasant, making
mum feel very secure and confident in this new life choice. Mum’s move couldn’t have been more positive and she is seeing it as a new phase in her life making the most of the activities on offer and enjoying the yummy food.
Reply from Victoria Danvers, Administrator at Ashton Manor

Thank you so much for your lovely review. We are extremely pleased that your mum has settled in so well, it's an absolute pleasure to have her with us at Ashton Manor. I will ensure your kind words are passed onto the team.

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Review from Duncan V (Son of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashton Manor was a breath of fresh air. Mum had been in a care home since the end of January 2020 and although it was a very homely care home it was too restrictive for what she needed. Mum is a 92-year-old with dementia so we were struggling especially during the pandemic to find and view a suitable
home. When we came across Ashton Manor and were allowed to visit before it opened, it was a place that when you walked in said: “this is the one”. We moved mum in as soon as was possible (20th Oct). The attention to the detail and focus on those little but so meaningful memory joggers were fantastic. Obviously being a new build the decor, furniture and facilities are top class. The change in mum is amazing and so visible. The staff, that obviously we have only met in passing on the way to the visiting pod are all very positive and we can’t wait to experience the full potential of Ashton Manor when pandemic restrictions are lifted. Please continue doing what you are doing.
Reply from Graham Burrell, Home Manager at Ashton Manor

Thank you so much for your wonderful review. I will make sure I pass on your comments to the team. We are incredibly pleased and proud that you can already see a positive change in your mum and we just love having her here with us.

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Review from Susan M (Daughter of Resident) published on 25 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we were reluctant for Mum to move into a care home, especially under the current circumstances, where visits to view were unable to take place. With Mum becoming more and more lonely and myself and my siblings all living away, we visited Ashton Manor and were so surprised by the fantastic
facilities and amenities.
Mum moved at the beginning of October and I cannot believe the change in her, she looks so well and is taking part in so many different activities, some that she hasn't done in years ie knitting, bingo and jigsaws to name a few. She also enjoys the sing-a-longs and dancing.
We are so lucky to have an iPad that the staff can help Mum to FaceTime the family, however, we have also been able to have garden visits.
The staff are fabulous and I want to thank them all for making Mum's transition so easy.
Reply from Sara Beardall, Home Manager at Ashton Manor

Thank you so much for your kind words, I will ensure all the team are aware of how happy you are, it's so rewarding to hear how care home life can improve the wellbeing of our residents and to hear family are so reassured, and of course, your mum makes it very easy, it's a pleasure to care for her.

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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Ashton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.863 for Ashton Manor is calculated as follows: ( (241 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 277 Ratings = 4.863
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashton Manor is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (2)

Lee

Lee Bousfield

Job Title: Head Chef Joined: 2020

Chef Lee - Infusing Care with Culinary Excellence at Ashton Manor


Introducing Lee, the inspiring Head Chef at Ashton Manor, an Evermore Care home. Beginning as a sous chef, Lee stepped up to the plate, or rather the kitchen, when the opportunity arose. "I’ve progressed a lot, and it was the right time to step up," Lee says, highlighting his commitment to growth and success.


Lee's approach to cooking perfectly mirrors the core values of Evermore Care: well-being, freedom, and community. His priority? The well-being of our residents. "The well-being of the residents is enjoying the food and making sure they have the nutrients they need," Lee states, reflecting his care and dedication.


Freedom, to Lee, means allowing residents to relish their favourite foods. "All our residents have the freedom of choice, to have the things they enjoy and the food they want," he proudly shares. Lee's Kitchen truly champions resident freedom.


Community plays a pivotal role in Lee's culinary world. Whether it's outdoor parties or delightful dining experiences, he ensures the Ashton Manor community thrives. "Definitely, we have outdoor parties, we invite the community in and always make sure that any mealtime is a great experience," Lee says, demonstrating his commitment to the community.


Despite the kitchen being "hard, fast-paced with a lot going on," Lee assures that the satisfaction far exceeds the challenges. The 5-star food and hygiene rating stands testament to his unwavering dedication and quality standards.


Off-duty, Lee's a football enthusiast, a keen cyclist, and a doting father. He relishes the work-life balance at Evermore Care, and thoroughly recommends Ashton Manor as "a great place to work".


Lee has a playful side too. He jests about competing with world-renowned chef, Gordon Ramsay, in the Ashton Manor kitchen. "I would love to see how much pressure he could handle in a care home kitchen!" he quips, showcasing the team's confident, passionate spirit.


Lee's combination of professional commitment, care for residents, and a dash of humour make him a cherished part of our team. Prospective residents are warmly invited to join the Ashton Manor community and savour the exceptional culinary experiences crafted by Chef Lee and his team.

Joanne

Joanne Tyson

Job Title: Home Manager Joined: 2015

Joanne Tyson - Nurturing Community and Compassion at Ashton Manor


Meet Joanne Tyson, our caring and dedicated Home Manager at Ashton Manor. Joanne wears multiple hats as the Manager, a guiding force, and a community enthusiast. Her journey here has been more than a career; it's a passion-driven mission.


Joanne's commitment to Ashton Manor and the local community is unwavering. As a local resident herself, she understands the value of community integration. "This isn't just a job; it's about being a part of our community and making a positive impact," Joanne says, highlighting her dedication to the local fabric.


She's not just a manager; she's a leader who fosters genuine connections. Joanne leads the way in community engagement events, bridging the generation gap, and creating memorable moments. She brings the ethos of well-being, freedom, and community to life within the Ashton Manor community.


Joanne's leadership ensures that every resident receives person-centred care, tailored to their unique needs and preferences. She believes that well-being is more than just physical health; it's about creating an environment where residents thrive emotionally and socially.


Freedom, to Joanne, means giving residents the choice to live life on their terms. "Our residents have the freedom to make choices, to enjoy life, and to feel valued," Joanne emphasises, reflecting her commitment to empowering residents.


Community is at the heart of Joanne's philosophy. Ashton Manor isn't just a care home; it's a vibrant community that brings together residents, families, team members, and the local neighbourhood. Joanne's leadership ensures that everyone feels a sense of belonging.


With her guidance, Ashton Manor has earned recognition as a 'Carehome.co.uk Top 20 North West' care home for the second time. This achievement reflects Joanne's relentless pursuit of excellence and her dedication to creating a warm, welcoming home for all.


Off-duty, Joanne enjoys local community activities, running a local girl guide group, gardening, and spending quality time with her family. Her work-life balance embodies the values she instils at Ashton Manor.


Joanne's leadership, compassionate spirit, and deep connection to the community make her an invaluable part of the Ashton Manor family. Prospective residents can look forward to joining a community where they'll find care, freedom, and well-being under Joanne's expert guidance.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashton Manor to verify any information. View our terms and conditions. Ashton Manor has an Enhanced Service - more info.