Submit a Review for Brackley Nursing Home
Wellington Road, Brackley, NN13 6QZ
View Full Details of Brackley Nursing HomeLatest Reviews for Brackley Nursing Home
05 September 2025
Mum has thoroughly enjoyed her Respite here & I feel Mum's care & happiness has been truly catered for by all the wonderful kind staff
03 September 2025
The staff were lovely, but treated poorly. The staff were scared to raise any issues with the management. This means the home struggles to retain staff and it relies heavily on agency staff. This leads to poor continuity of care. My mum only had two things she wanted: a bath every other day, and a short walk every morning. The home regularly failed to provide these. Because the staff turnaround was so high, they didn't notice changes in my mum's health. We tried to raise these issues but ultimately things were deteriorating rather than improving. The management is poor and the staff conditions are awful, frankly. We took the decision to move my mum to a different home. We promised other residents and family members who are also unhappy that we would post this review.
19 August 2025
He was initially apprehensive about having 2 weeks of respite care. However, once he was settled in his room, after a very warm welcome from the staff, he was able to relax. I was very impressed with how the two nurses were with him - kind, efficient, all with humour. I felt I was leaving him in good hands.
19 August 2025
I was not coping well looking after my husband, no sleep as he was up all day and night plus lots of other problems dementia brings ! So I needed time out !! He has mixed dementia . Brackley Care Home gave me 3 weeks respite and I was impressed with the care they gave him and myself He thoroughly enjoyed his 'Holiday' and is saying he is going back next year!!!! I was sent photo's and messages which I appreciated and I was welcomed at the home at any time. Every person spoke to me it was a lovely atmosphere, kind and friendly.
13 August 2025
The home is clean, bright and cheerful with a welcoming atmosphere. Staff are very caring. Wide range of activities if residents want them. The home is always happy to arrange family celebrations. Overall a very happy caring home.
25 July 2025
An outstanding organisation who clearly take great care of the residents. Very impressed with the attention to detail, the communications, feedback and management skills which make this an exceptional care home and one which I am pleased to have decided to ask them to look after my wife.
02 July 2025
My mother is always well cared for, well dressed and looking good - down to the lipstick! Can't fault BCH.
30 June 2025
Following post-operative problems encountered in our private-patient Swiss hospital, my wife was repatriated to England. Brackley Care Home (BCH) rushed to her aid by ensuring that she was provided with a superbly equipped and spotlessly clean room, as well as medical care facilities perfect for her paraplegic situation. Her special needs were always addressed in an exemplary manner by BCH's professional team of nurses and carers. Furthermore, BCH treats its residents as friends, enabling them to join in and benefit from a wide range of social activities. No restrictions are placed on freedom of movement or on visiting opportunities for relatives and friends. Having spent most of her life in other European countries, my wife also complimented BCH on its high quality and wide-ranging catering options, enjoyed in its cosy restaurant. When her life recently met its end, all staff reacted as if they were close relatives and those able to do so attended her funeral. Thank you all.
20 June 2025
My mum has recently stayed in Brackley Care Home for two weeks whilst we were away on holiday and the peace of mind this gave me was invaluable. All the staff are wonderful and so friendly - Mum said they couldn't do enough to help her during her stay. She particularly enjoyed the craft activities and a trip to a local coffee shop one day! This was Mums second stay in Brackley and I wouldn't hesitate to organise another.
10 June 2025
Recently, my Dad needed to convalesce after a hip replacement. It was at extremely short notice when I contacted the Brackley Care Home to find a short-term place for him. I was assured there was a space and we were made to feel so welcome on arriving. All of the staff at Brackley Care Home are so friendly, polite and really helpful. My Dad has received the best care we could wish for and enjoyed a good rapport with everyone. The room was really lovely and clean, with plenty of sunlight and everything provided. The meals were nutricious and plentiful and cooked with care. My Dad especially liked the fact that the vegetables were just right. There are many activities for residents and trips out too. There is a wonderful garden, beautifully kept, with bird feeders and a beehive. Nice to sit out and watch the birds. My Dad and I would whole-heartedly recommend Brackley Care Home, so very homely and clean and well cared for.
06 June 2025
My Mum has been a resident of Brackley Care Home for the last year. I can't fault them at all for the way she is cared for. The staff are so friendly and always have smiles on their faces. It gives me and my brother piece of mind knowing that she is safe and well looked after.
01 May 2025
My Mum has been a resident at Brackley Care Home for 8 months now and we are so pleased with the care that she gets there. It wasn't easy choosing a care home and we are happy that we chose Brackley Care Home. From the first day she arrived, my Mum has had the best care possible from an amazing group of staff. The care staff are thoughtful and keep my Mums dignity during the times she has difficult days. There are fabulous activity co-ordinators who keep my Mum involved and engaged, especially with the crafts. The daily events are suited to all residents and it is lovely to see them all enjoying their lives and having a laugh. The home cooked food is also excellent, especially the cakes! Mum has settled in well, and we always enjoy visiting her where we can see that she is happy. Mum has dementia and we know that she will change over time. It is comforting to know that she will always be cared for in such a lovely care home.
30 April 2025
Living abroad makes social media updates an essential part of being kept informed of every day activities. As I have a parent in residential care with dementia at Brackley Care Home the posts also help as a conversation starter and a reminder to my parent of what they have been doing during the week. On any visits I have made to date I have found the staff to be friendly and helpful and whenever a concern has been raised via email a helpful response has always been given. The team have also facilitated in me being able to join residential meetings on-line. Brackley Care Home have helped my parent feel part of a friendly, comfortable and caring surrounding.
30 April 2025
Brackley Care Home have taken care of my dear Mum for the last six months since she lost Dad. I cannot speak highly enough of the team and the quality of the environment. The atmosphere is extremely caring, warm and friendly. A real home from home. It's a huge weight off my mind knowing that Mum is so well taken care of. Her room is exceptionally well-presented, comfortable and clean; her food is highly nutritious, tasty and of good quality; she can visit the hairdresser whenever she wants and is and encouraged to join in with a range of activities that she finds enjoyable. What's not to like? She's spoilt for choice in terms of things to do and the various treats that are always on offer. It's great that we are free to visit her at any time and can make use of the Maypole Cafe. The added bonus is the close proximity of Brackley Medical Centre. First class service here too. I highly recommend Brackley Care Home in every respect.
23 April 2025
Brackley Care Home is such a lovely place. Clean, beautifully decorated, fantastic activities, all home- cooked food and amazing staff, nothing is too much trouble. I would quite happily live there!
17 April 2025
My friend and neighbour for whom I have LPA required respite care at short notice, early October 2024; from first point of contact with Brackley Care Home I found the service received to be of the highest standard; communication was and is clear, concise and professional. On visiting the home myself and my friend and neighbour were welcomed warmly and offered refreshments. Information was shared verbally and in written format. Following on from the initial two week stay, the decision was reached to remain as a permanent resident. All aspects of care are made aware to myself and I have been invited to be part of changing care discussions and reviews. The welcome I receive remains, the care that is given is of the highest standard. Thank You
16 April 2025
Every time I see my wife she is smiling, and always sees to enjoy all the activities that are provided. I think she very well looked after and seems happy. My daughter sees her mum very regularly with our grandchildren and all is well. Many thanks to you all.
02 April 2025
My mother in law has lived at Brackley Care home for nearly a year. She settled extremely quickly which was down to the amazing staff and other residents who made her so welcome. The facilities are superb. My mother in law loves all the activities and the weekly outings. The family are happy with the knowledge that she is being cared for by such wonderful staff.
01 April 2025
Whilst visiting my wife who is a resident on the rainbow suite I was invited to join in the seated exercise session which was been run by the customer relationship manager I enjoyed it and I still had enough energy left to do some work on my allotment afterwards. I was impressed by the encouragement the customer relationship manager gave to the less able participants
01 April 2025
My Mum has been in Brackley Care Home for 9 months. She has dementia. Moving her to a care home was a big but essential decision for us to make and I can't praise the staff enough for how caring, welcoming, thoughtful and fun they've been with my Mum, literally from the minute we arrived. She has settled so well and is so happy there, constantly telling me how lovely it is and how friendly all the staff are. It's an absolute pleasure visiting her in such a wonderfully happy place.
Latest Reviews for Brackley Nursing Home
05 September 2025
Mum has thoroughly enjoyed her Respite here & I feel Mum's care & happiness has been truly catered for by all the wonderful kind staff
03 September 2025
The staff were lovely, but treated poorly. The staff were scared to raise any issues with the management. This means the home struggles to retain staff and it relies heavily on agency staff. This leads to poor continuity of care. My mum only had two things she wanted: a bath every other day, and a short walk every morning. The home regularly failed to provide these. Because the staff turnaround was so high, they didn't notice changes in my mum's health. We tried to raise these issues but ultimately things were deteriorating rather than improving. The management is poor and the staff conditions are awful, frankly. We took the decision to move my mum to a different home. We promised other residents and family members who are also unhappy that we would post this review.
19 August 2025
He was initially apprehensive about having 2 weeks of respite care. However, once he was settled in his room, after a very warm welcome from the staff, he was able to relax. I was very impressed with how the two nurses were with him - kind, efficient, all with humour. I felt I was leaving him in good hands.
19 August 2025
I was not coping well looking after my husband, no sleep as he was up all day and night plus lots of other problems dementia brings ! So I needed time out !! He has mixed dementia . Brackley Care Home gave me 3 weeks respite and I was impressed with the care they gave him and myself He thoroughly enjoyed his 'Holiday' and is saying he is going back next year!!!! I was sent photo's and messages which I appreciated and I was welcomed at the home at any time. Every person spoke to me it was a lovely atmosphere, kind and friendly.
13 August 2025
The home is clean, bright and cheerful with a welcoming atmosphere. Staff are very caring. Wide range of activities if residents want them. The home is always happy to arrange family celebrations. Overall a very happy caring home.
25 July 2025
An outstanding organisation who clearly take great care of the residents. Very impressed with the attention to detail, the communications, feedback and management skills which make this an exceptional care home and one which I am pleased to have decided to ask them to look after my wife.
02 July 2025
My mother is always well cared for, well dressed and looking good - down to the lipstick! Can't fault BCH.
30 June 2025
Following post-operative problems encountered in our private-patient Swiss hospital, my wife was repatriated to England. Brackley Care Home (BCH) rushed to her aid by ensuring that she was provided with a superbly equipped and spotlessly clean room, as well as medical care facilities perfect for her paraplegic situation. Her special needs were always addressed in an exemplary manner by BCH's professional team of nurses and carers. Furthermore, BCH treats its residents as friends, enabling them to join in and benefit from a wide range of social activities. No restrictions are placed on freedom of movement or on visiting opportunities for relatives and friends. Having spent most of her life in other European countries, my wife also complimented BCH on its high quality and wide-ranging catering options, enjoyed in its cosy restaurant. When her life recently met its end, all staff reacted as if they were close relatives and those able to do so attended her funeral. Thank you all.
20 June 2025
My mum has recently stayed in Brackley Care Home for two weeks whilst we were away on holiday and the peace of mind this gave me was invaluable. All the staff are wonderful and so friendly - Mum said they couldn't do enough to help her during her stay. She particularly enjoyed the craft activities and a trip to a local coffee shop one day! This was Mums second stay in Brackley and I wouldn't hesitate to organise another.
10 June 2025
Recently, my Dad needed to convalesce after a hip replacement. It was at extremely short notice when I contacted the Brackley Care Home to find a short-term place for him. I was assured there was a space and we were made to feel so welcome on arriving. All of the staff at Brackley Care Home are so friendly, polite and really helpful. My Dad has received the best care we could wish for and enjoyed a good rapport with everyone. The room was really lovely and clean, with plenty of sunlight and everything provided. The meals were nutricious and plentiful and cooked with care. My Dad especially liked the fact that the vegetables were just right. There are many activities for residents and trips out too. There is a wonderful garden, beautifully kept, with bird feeders and a beehive. Nice to sit out and watch the birds. My Dad and I would whole-heartedly recommend Brackley Care Home, so very homely and clean and well cared for.
06 June 2025
My Mum has been a resident of Brackley Care Home for the last year. I can't fault them at all for the way she is cared for. The staff are so friendly and always have smiles on their faces. It gives me and my brother piece of mind knowing that she is safe and well looked after.
01 May 2025
My Mum has been a resident at Brackley Care Home for 8 months now and we are so pleased with the care that she gets there. It wasn't easy choosing a care home and we are happy that we chose Brackley Care Home. From the first day she arrived, my Mum has had the best care possible from an amazing group of staff. The care staff are thoughtful and keep my Mums dignity during the times she has difficult days. There are fabulous activity co-ordinators who keep my Mum involved and engaged, especially with the crafts. The daily events are suited to all residents and it is lovely to see them all enjoying their lives and having a laugh. The home cooked food is also excellent, especially the cakes! Mum has settled in well, and we always enjoy visiting her where we can see that she is happy. Mum has dementia and we know that she will change over time. It is comforting to know that she will always be cared for in such a lovely care home.
30 April 2025
Living abroad makes social media updates an essential part of being kept informed of every day activities. As I have a parent in residential care with dementia at Brackley Care Home the posts also help as a conversation starter and a reminder to my parent of what they have been doing during the week. On any visits I have made to date I have found the staff to be friendly and helpful and whenever a concern has been raised via email a helpful response has always been given. The team have also facilitated in me being able to join residential meetings on-line. Brackley Care Home have helped my parent feel part of a friendly, comfortable and caring surrounding.
30 April 2025
Brackley Care Home have taken care of my dear Mum for the last six months since she lost Dad. I cannot speak highly enough of the team and the quality of the environment. The atmosphere is extremely caring, warm and friendly. A real home from home. It's a huge weight off my mind knowing that Mum is so well taken care of. Her room is exceptionally well-presented, comfortable and clean; her food is highly nutritious, tasty and of good quality; she can visit the hairdresser whenever she wants and is and encouraged to join in with a range of activities that she finds enjoyable. What's not to like? She's spoilt for choice in terms of things to do and the various treats that are always on offer. It's great that we are free to visit her at any time and can make use of the Maypole Cafe. The added bonus is the close proximity of Brackley Medical Centre. First class service here too. I highly recommend Brackley Care Home in every respect.
23 April 2025
Brackley Care Home is such a lovely place. Clean, beautifully decorated, fantastic activities, all home- cooked food and amazing staff, nothing is too much trouble. I would quite happily live there!
17 April 2025
My friend and neighbour for whom I have LPA required respite care at short notice, early October 2024; from first point of contact with Brackley Care Home I found the service received to be of the highest standard; communication was and is clear, concise and professional. On visiting the home myself and my friend and neighbour were welcomed warmly and offered refreshments. Information was shared verbally and in written format. Following on from the initial two week stay, the decision was reached to remain as a permanent resident. All aspects of care are made aware to myself and I have been invited to be part of changing care discussions and reviews. The welcome I receive remains, the care that is given is of the highest standard. Thank You
16 April 2025
Every time I see my wife she is smiling, and always sees to enjoy all the activities that are provided. I think she very well looked after and seems happy. My daughter sees her mum very regularly with our grandchildren and all is well. Many thanks to you all.
02 April 2025
My mother in law has lived at Brackley Care home for nearly a year. She settled extremely quickly which was down to the amazing staff and other residents who made her so welcome. The facilities are superb. My mother in law loves all the activities and the weekly outings. The family are happy with the knowledge that she is being cared for by such wonderful staff.
01 April 2025
Whilst visiting my wife who is a resident on the rainbow suite I was invited to join in the seated exercise session which was been run by the customer relationship manager I enjoyed it and I still had enough energy left to do some work on my allotment afterwards. I was impressed by the encouragement the customer relationship manager gave to the less able participants
01 April 2025
My Mum has been in Brackley Care Home for 9 months. She has dementia. Moving her to a care home was a big but essential decision for us to make and I can't praise the staff enough for how caring, welcoming, thoughtful and fun they've been with my Mum, literally from the minute we arrived. She has settled so well and is so happy there, constantly telling me how lovely it is and how friendly all the staff are. It's an absolute pleasure visiting her in such a wonderfully happy place.