Submit a Review for Mantles Court
115 London Road, Biggleswade, SG18 8EF
View full details of Mantles CourtLatest Reviews for Mantles Court
19 June 2026
Outstanding care home. From the first visit to view and into week 6, we are now so happy with Mantles Care Home.Staff/carers wonderful. Family area downstairs and gardens - amazing.
27 May 2026
Over all excellent. Food could be hotter when taken to the room, as well as hot drinks, water jugs are full when 1/2 full, would be better for some residents to fill their glass.
19 May 2026
Staff at Mantles are always friendly and welcoming. I am confident that my aunt receives wonderful care here. There is a good selection of activities that she enjoys when she feels up to it. She enjoys the food served. I do, however, find the communication between carers disappointing and things are
taken from her room and disposed of, things that she wants kept, and it takes a lot of time to get the message conveyed. We are very happy overall, though.
18 May 2026
My father has been at Mantles Court for nearly three years. The care and attention provided here is excellent. The staff are warm and compassionate. My father is always safe and comfortable, making it really feel like home. I am always informed of any concerns or changes of care for my father, which
offers me and my family reassurance and peace of mind. We wouldn't want him to be anywhere else.
09 January 2026
I've found this care home to be warm, welcoming, and extremely well-run. The management team is consistently supportive, approachable, and clearly committed to residents wellbeing. The finance department is also excellent - transparent, helpful and eat to deal with, which really takes the stress out
of the administive side of things.
Residents are treated with genuine dignity, and the staff always show patience and kindness. The rooms are immaculate and the entire place is kept impressively clean with a beautifully maintained garden.
There are a few areas that culd be improved. Detailed individual changes to diet and medication as medically requested are not always followed through, for example pre-colonoscopy preparations. Additionally, mixing dementia and non-dementia residents in the same units doesn't always work well and can create unnecessary tension. Clothing often goes missing and some items are washed at temperatures so high that they shrink. A wider and more engaging range of activities - both indoors and outdoors would also make a meaningful difference to resident's day to day experience. Overall, despite a few challenges, this is a caring, safe and well-maintained home that clearly strives to provide the best for its residents.
05 June 2025
Mantle's Court is a lovely home, beautifully presented, creating a warm and friendly atmosphere. My mum is well looked after, and a lot of effort goes into creating activities for all the residents.
We are very happy my mum resides at Mantle's, and we feel she is genuinely cared for.
17 December 2024
Our mother has been at Mantles Court for 14 months now, and we, as a family, are extremely happy with the facilities and care that our mother is receiving.
Our mother seems to be very happy and says how kind the staff are to her.
We have noticed a marked improvement in her demeanour.
We could
not have wished for a better care home placement for our mother, and we are so glad we came across Mantles Court.
27 September 2024
The staff are friendly and caring. They always help the resident, nothing seems too much trouble.
27 September 2024
Friendly staff. Clean and tidy. Mum says good is not great. Would be good to have reception manned more as often have to wait to be let in. Could relatives be given the code?
26 September 2024
Overall its a great experience. It could be enhanced with a car/people carrier for trips out. My only complaint is if you advertise dementia care and expertise you need have the resources and people skills to deal with all aspects and not suggest people leave if financially/staffing doesn't allow to
provide the service.
26 September 2024
Since my uncle has been at Mantles Court, he has been well looked after and helped to settle in by very caring staff. It has also made a huge difference to us as a family as we can relax at home knowing he is safe and looked after and all our time with him now is quality time. Thank you.
25 September 2024
My father is very happy at Mantles Court and has settled in well. The staff are very friendly and professional although they have been hindered by a shortage of staff, although this is now being corrected.
The new management are doing an excellent job of improving the home although there are still
issues with clothes going missing from the laundry and Dad not receiving hot gravy with his food. The new chef is very good.
25 September 2024
Overall, Mantles Court offers a good level of care and support. While some staff could improve their approach to what can sometimes be sensitive matters, others such as claire, the senior carer, go above and beyond. This goes a long way in making residents feel like individuals rather than a box to
be ticked, which is very important.
16 September 2024
Over the last nine months, I've seen my cousin gradually need more help as she struggles with her health problems, and she is getting that care and support. Once the carers get used to her and her wats, they get to "open up more". I would like to see more care taken with her clothes, she was always
nicely dressed, and her clothes were hung up and put away in the drawers, this is not always the way now.
04 September 2024
I had a few issues before this month, but pleased to say things have improved in all areas. My husband is not missing meds, there are more activities and laundry has greatly improved. Staff are always friendly and welcoming. Since the warm weather has come it is nice to be able to use the lovely
garden.
04 September 2024
The carers and staff are very friendly. Grannie is very happy here. As a family, we hoped she would join in with more activities, and meet new people so we would like it if she was encouraged more. The interaction she has with the carers is greatly appreciated and she refers to them as 'my girls'.
03 September 2024
Everyone is always so welcoming and the care is absolutely fantastic! Mum loves it here!
27 August 2024
We are very pleased to see there are now activities in the afternoon as well as mornings. As before, all the staff are very pleasant, caring and helpful. It has been much appreciated with the extra effort made to get Mum up each day, this does help her mobility.
27 August 2024
My dad is very happy at Mantles Court and has been since he came 18 months ago. I cannot fault attentiveness of the staff. All his needs are covered. The office staff are lovely too, I am always greeted with a smile.
27 August 2024
The home is a lovely place to live. Her room is excellent with a lovely view of the garden. The staff are very friendly and helpful. There are some issues with her food because of her Diverticulosis but it has got better.
Latest Reviews for Mantles Court
19 June 2026
Outstanding care home. From the first visit to view and into week 6, we are now so happy with Mantles Care Home.Staff/carers wonderful. Family area downstairs and gardens - amazing.
27 May 2026
Over all excellent. Food could be hotter when taken to the room, as well as hot drinks, water jugs are full when 1/2 full, would be better for some residents to fill their glass.
19 May 2026
Staff at Mantles are always friendly and welcoming. I am confident that my aunt receives wonderful care here. There is a good selection of activities that she enjoys when she feels up to it. She enjoys the food served. I do, however, find the communication between carers disappointing and things are
taken from her room and disposed of, things that she wants kept, and it takes a lot of time to get the message conveyed. We are very happy overall, though.
18 May 2026
My father has been at Mantles Court for nearly three years. The care and attention provided here is excellent. The staff are warm and compassionate. My father is always safe and comfortable, making it really feel like home. I am always informed of any concerns or changes of care for my father, which
offers me and my family reassurance and peace of mind. We wouldn't want him to be anywhere else.
09 January 2026
I've found this care home to be warm, welcoming, and extremely well-run. The management team is consistently supportive, approachable, and clearly committed to residents wellbeing. The finance department is also excellent - transparent, helpful and eat to deal with, which really takes the stress out
of the administive side of things.
Residents are treated with genuine dignity, and the staff always show patience and kindness. The rooms are immaculate and the entire place is kept impressively clean with a beautifully maintained garden.
There are a few areas that culd be improved. Detailed individual changes to diet and medication as medically requested are not always followed through, for example pre-colonoscopy preparations. Additionally, mixing dementia and non-dementia residents in the same units doesn't always work well and can create unnecessary tension. Clothing often goes missing and some items are washed at temperatures so high that they shrink. A wider and more engaging range of activities - both indoors and outdoors would also make a meaningful difference to resident's day to day experience. Overall, despite a few challenges, this is a caring, safe and well-maintained home that clearly strives to provide the best for its residents.
05 June 2025
Mantle's Court is a lovely home, beautifully presented, creating a warm and friendly atmosphere. My mum is well looked after, and a lot of effort goes into creating activities for all the residents.
We are very happy my mum resides at Mantle's, and we feel she is genuinely cared for.
17 December 2024
Our mother has been at Mantles Court for 14 months now, and we, as a family, are extremely happy with the facilities and care that our mother is receiving.
Our mother seems to be very happy and says how kind the staff are to her.
We have noticed a marked improvement in her demeanour.
We could
not have wished for a better care home placement for our mother, and we are so glad we came across Mantles Court.
27 September 2024
The staff are friendly and caring. They always help the resident, nothing seems too much trouble.
27 September 2024
Friendly staff. Clean and tidy. Mum says good is not great. Would be good to have reception manned more as often have to wait to be let in. Could relatives be given the code?
26 September 2024
Overall its a great experience. It could be enhanced with a car/people carrier for trips out. My only complaint is if you advertise dementia care and expertise you need have the resources and people skills to deal with all aspects and not suggest people leave if financially/staffing doesn't allow to
provide the service.
26 September 2024
Since my uncle has been at Mantles Court, he has been well looked after and helped to settle in by very caring staff. It has also made a huge difference to us as a family as we can relax at home knowing he is safe and looked after and all our time with him now is quality time. Thank you.
25 September 2024
My father is very happy at Mantles Court and has settled in well. The staff are very friendly and professional although they have been hindered by a shortage of staff, although this is now being corrected.
The new management are doing an excellent job of improving the home although there are still
issues with clothes going missing from the laundry and Dad not receiving hot gravy with his food. The new chef is very good.
25 September 2024
Overall, Mantles Court offers a good level of care and support. While some staff could improve their approach to what can sometimes be sensitive matters, others such as claire, the senior carer, go above and beyond. This goes a long way in making residents feel like individuals rather than a box to
be ticked, which is very important.
16 September 2024
Over the last nine months, I've seen my cousin gradually need more help as she struggles with her health problems, and she is getting that care and support. Once the carers get used to her and her wats, they get to "open up more". I would like to see more care taken with her clothes, she was always
nicely dressed, and her clothes were hung up and put away in the drawers, this is not always the way now.
04 September 2024
I had a few issues before this month, but pleased to say things have improved in all areas. My husband is not missing meds, there are more activities and laundry has greatly improved. Staff are always friendly and welcoming. Since the warm weather has come it is nice to be able to use the lovely
garden.
04 September 2024
The carers and staff are very friendly. Grannie is very happy here. As a family, we hoped she would join in with more activities, and meet new people so we would like it if she was encouraged more. The interaction she has with the carers is greatly appreciated and she refers to them as 'my girls'.
03 September 2024
Everyone is always so welcoming and the care is absolutely fantastic! Mum loves it here!
27 August 2024
We are very pleased to see there are now activities in the afternoon as well as mornings. As before, all the staff are very pleasant, caring and helpful. It has been much appreciated with the extra effort made to get Mum up each day, this does help her mobility.
27 August 2024
My dad is very happy at Mantles Court and has been since he came 18 months ago. I cannot fault attentiveness of the staff. All his needs are covered. The office staff are lovely too, I am always greeted with a smile.
27 August 2024
The home is a lovely place to live. Her room is excellent with a lovely view of the garden. The staff are very friendly and helpful. There are some issues with her food because of her Diverticulosis but it has got better.