Mantles Court

115 London Road, Biggleswade SG18 8EF
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9.6 33 Reviews
  • Mantles Court, Biggleswade
Mantles Court care home brings luxury care home living to Biggleswade. Situated on London Road, the home benefits from beautifully designed interior spaces and exceptional landscaped gardens and is situated close to local shops and other amenities including restaurants, cafes and everything you’d expect from a vibrant market town.

Mantles Court provides residential, specialist dementia and respite care all within a warm and friendly environment with 24-hour care provided by expertly trained compassionate staff.

The home includes 76 contemporary en-suite bedrooms each furnished with carefully selected items. Each bedroom benefits from wi-fi connectivity, a nurse call system and a flat screen television.

The beautifully designed and inviting dining rooms and luxurious lounges are complemented by the home’s cinema room, spa and hair dressing salon. There's also a café which is the perfect place to sit and relax with friends and family over tea, coffee and other refreshments. The interior design of Mantles Court, coupled with its exceptional décor, creates a luxurious and welcoming interior.

Outside of the home you'll find its beautifully designed landscaped gardens which include occasional seating areas and patios. The perfect place to be during the warmer months.

Mantles Court has a dedicated activities worker who ensures that there are plenty of activities to get involved in, keeping residents active and entertained.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1262

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Mantles Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Julie Oakley-Reid (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Visiting

  • Visitors welcome at all times

Parking

  • Mantles Court offers on site parking

Mantles Court Reviews (33)

9.6

Mantles Court has a Review Score of 9.6 (9.640) out of 10, based on 19 reviews in the last 2 years.
Over all time Mantles Court has 33 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mantles Court
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Total of 33, showing 1-20
Review from Nicola N (Daughter of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mantle's Court is a lovely home, beautifully presented, creating a warm and friendly atmosphere. My mum is well looked after, and a lot of effort goes into creating activities for all the residents.
We are very happy my mum resides at Mantle's, and we feel she is genuinely cared for.
Reply from Debbie Gilard, Head of Corporate Services at Mantles Court

Thank you so much for your lovely words about Mantles Court. We're truly grateful for your kind feedback and so pleased to hear that your mum feels at home here and that you and your family feel confident and happy with the support she receives. Creating a warm, welcoming environment and meaningful activities for our residents is something we take great pride in, so it means a lot to know this has been your experience. Thank you again.

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Review from Vincent T (Son of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has been at Mantles Court for 14 months now, and we, as a family, are extremely happy with the facilities and care that our mother is receiving.
Our mother seems to be very happy and says how kind the staff are to her.
We have noticed a marked improvement in her demeanour.
We could not
have wished for a better care home placement for our mother, and we are so glad we came across Mantles Court.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care!

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Review from B S (Son-in-law of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and caring. They always help the resident, nothing seems too much trouble.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

Your feedback means a lot to us! Providing exceptional care and support to our residents is our top priority.

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Review from J P (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff. Clean and tidy. Mum says good is not great. Would be good to have reception manned more as often have to wait to be let in. Could relatives be given the code?
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

Thank you for taking the time to share your feedback. I will pass your suggestion onto the care home manager.

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Review from H G (Son of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall its a great experience. It could be enhanced with a car/people carrier for trips out. My only complaint is if you advertise dementia care and expertise you need have the resources and people skills to deal with all aspects and not suggest people leave if financially/staffing doesn't allow to
provide the service.
Reply from Jo Currell, Marketing and Event Co-ordinator at Mantles Court

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident. I will pass your feedback to the care home manager.

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Review from M C (Niece of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my uncle has been at Mantles Court, he has been well looked after and helped to settle in by very caring staff. It has also made a huge difference to us as a family as we can relax at home knowing he is safe and looked after and all our time with him now is quality time. Thank you.
Reply from Jo Currell, Marketing and Event Co-ordinator at Mantles Court

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care and attention.

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Review from C N (Son of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is very happy at Mantles Court and has settled in well. The staff are very friendly and professional although they have been hindered by a shortage of staff, although this is now being corrected.
The new management are doing an excellent job of improving the home although there are still
issues with clothes going missing from the laundry and Dad not receiving hot gravy with his food. The new chef is very good.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident. I will pass your feedback on to the care home manager.

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Review from H T (Daughter of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, Mantles Court offers a good level of care and support. While some staff could improve their approach to what can sometimes be sensitive matters, others such as claire, the senior carer, go above and beyond. This goes a long way in making residents feel like individuals rather than a box to
be ticked, which is very important.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident. I will pass your feedback on to the care home manager.

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Review from S F (Cousin of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over the last nine months, I've seen my cousin gradually need more help as she struggles with her health problems, and she is getting that care and support. Once the carers get used to her and her wats, they get to "open up more". I would like to see more care taken with her clothes, she was always
nicely dressed, and her clothes were hung up and put away in the drawers, this is not always the way now.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

Thank you for your kind words. Our team is passionate about making a difference in the lives of our residents. I will pass your feedback on to the care home manager.

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Review from M D (Wife of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had a few issues before this month, but pleased to say things have improved in all areas. My husband is not missing meds, there are more activities and laundry has greatly improved. Staff are always friendly and welcoming. Since the warm weather has come it is nice to be able to use the lovely garden.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care and attention.

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Review from L T (Granddaughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers and staff are very friendly. Grannie is very happy here. As a family, we hoped she would join in with more activities, and meet new people so we would like it if she was encouraged more. The interaction she has with the carers is greatly appreciated and she refers to them as 'my girls'.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident.

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Review from J A (Son of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is always so welcoming and the care is absolutely fantastic! Mum loves it here!
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

Your words mean everything to us! Providing compassionate care and personalised attention to each of our residents is at the core of what we do.

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Review from C K (Son of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased to see there are now activities in the afternoon as well as mornings. As before, all the staff are very pleasant, caring and helpful. It has been much appreciated with the extra effort made to get Mum up each day, this does help her mobility.
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Review from M R (Son of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is very happy at Mantles Court and has been since he came 18 months ago. I cannot fault attentiveness of the staff. All his needs are covered. The office staff are lovely too, I am always greeted with a smile.
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Review from N K (Son of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a lovely place to live. Her room is excellent with a lovely view of the garden. The staff are very friendly and helpful. There are some issues with her food because of her Diverticulosis but it has got better.
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Review from Paul L (Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. I expect my care to be perfect, and it was. It has taken me six months to recover, I still have carers but I am back on my feet again. I am fit as I was at 21 years old. I have completely forgotten about all the bad things in my life and the thing that matters is now. Like anyone I cannot
predict the future but Like Dr Martin Luther King I have a dream.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.

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Review from Jeany S (Daughter of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came to Mantles Court in March 2024 and I can genuinely say - hand on heart - that he has blossomed in the 2 months he has been here.
Dad has moderate dementia and prior to coming to Mantles Court had found this very difficult to adjust to. He had been distressed and agitated, and was generally
very unhappy.
Since coming Mantles Court he is much happier, calmer and more contented: this is thanks to the wonderful care and support he receives from the staff; and from the whole environment of the care home, which is much more “normal” than many others which I visited prior to dad’s admission here.
I cannot praise the staff highly enough for their kindness, good humour, compassion, and dedication to the residents under their care. Every single member of staff that I have met has gone above and beyond to take care of the residents and make their daily lives pleasant, comfortable, and replete with meaning. It feels like a real community here.
If I ever need to go to a care home, I hope it’s Mantles Court!
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

It warms our hearts to receive such positive feedback! Creating a supportive environment where residents feel valued and respected is our ultimate goal.

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Review from C C (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident at Mantles Court for eighteen months. He thought of Mantles as his home and was very happy there. Very sadly my father has recently passed away at Mantles Court, where he was treated with care, compassion and kindness until the very end. As a family, we were always made very
welcome at any time by friendly and cheerful staff. Dad's home was always clean, his meals always appetising and tasty. We thank you from the bottom of our hearts for always caring for our Dad.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Mantles Court

Your words mean everything to us! Your Father will be dearly missed. Sending our warmest condolences to you and your family.

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Review from E P (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you walk into Mantles Court you're greeted with a warm smile. Light and fresh interiors are easy on the eye. Signage is helpful too. Rooms are modern but not clinical. Design is there to enable all residents to be as independent as possible. My dad is very happy here and has made some friends
already. Staff keep us informed of his progress and any concerns without delay. Knowing he's in good hands helps us sleep at night.
Reply from Deborah Yadev, Marketing Manager at Mantles Court

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority. Wishing you a wonderful day!

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Review from M K (Son of Resident) published on 7 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Two-week trial period of respite for my mother. Mantles Court was a great choice as it is so clean and new and all the staff have been helpful and supportive. My mother was frightened to come but now feels really settled and feels safe, secure and supported. As a family, we are very pleased with everything.
Reply from Deborah Yadev, Marketing Manager at Mantles Court

Thank you for the review.
Mantles Court is the newest care home under the Quantum Care group, it was built with the growing needs of residents in mind. Thank you for reinforcing we have gotten this right.
If we can support in any other way, do let us know.

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Current Review Score: 9.6 (9.640)

Overview of Review Score

The Review Score of 9.6 (9.640) out of 10 for Mantles Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.640 for Mantles Court is calculated as follows: ( (152 Excellents x 5) + (66 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 225 Ratings = 4.64
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mantles Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (5)

Julie

Julie Oakley-Reid

Job Title: Registered Home Manager

With over 30 years of experience working in the care sector, I have dedicated my career to providing the highest quality of care and support to our residents.


I began my journey in the care sector at the age of 18 and became a Home Manager in 2008. Over the years, I have had the privilege of working in several Quantum Care homes, gaining invaluable experience and insights along the way. My commitment to ensuring a warm, safe, and engaging environment for our residents remains my top priority.

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Hayley Lester

Job Title: Deputy Home Manager Joined: 2022

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care.


However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

Sue

Sue Giblett

Job Title: Housekeeping Manager

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where residents’ dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to create a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.

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Alison Scott

Job Title: Chef Manager

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes. They also create and provide fine dining events, using Quantum Care’s award-winning Dining Club concept.

Jennifer

Jennifer Khanna

Job Title: Receptionist

I have worked for Quantum Care for a number of years and I love the family feel of the home. I enjoy interacting with the residents and their relatives and welcoming other visitors to the home.

Frequently Asked Questions about Mantles Court

What types of Care is Mantles Court registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mantles Court have?

There are 76 Single Rooms.

What are the Facilities & Services at Mantles Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mantles Court to the centre of Biggleswade?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mantles Court to verify any information. View our terms and conditions. Mantles Court has an Enhanced Service - more info.