Submit a Review for Charrington Manor Care Home
1A Hobbs Close, West Byfleet, KT14 6LT
View Full Details of Charrington Manor Care HomeLatest Reviews for Charrington Manor Care Home
07 August 2025
The staff are patient and very caring. My mother enjoyed the entertainment and the hot chocolate machine. She liked her bedroom and that it was cleaned every day. Staff made great efforts to make her feel special on her birthday. Everyone was very cheerful and welcoming. I would recommend this home to everyone.
19 June 2025
My wife became a resident of Charrington Manor 18 months ago due to the escalation of her dementia which meant she could no longer be cared for in the right manner at home. From the outset she has been completely happy living at Charrington Manor and has nothing but compliments for the team as do I. She is kept animated through a variety of daily activities in house and on regular outings to local garden centres, shopping centres etc. Her appearance and personal care is very important to the team and she enjoys her regular manicures and hair styling. The quality of the food is always varied and delicious and they manage to find an excuse to serve tasty cakes and biscuits to the residents and their visitors on a daily basis with the addition of a cheeky Irish cream liqueur or sherry on a Sunday. She has never once complained about any aspect of her care and neither have I found any reason either. I too have been warmly welcomed into the Charrington Manor family and always enjoy my visits.
21 May 2025
I can't speak highly enough of Charrington Manor. From the moment we first visited, we felt a genuine sense of warmth and compassion from the entire team. The staff are incredibly caring, patient, and supportive - they go above and beyond to ensure every resident feels safe, respected, and loved. What really sets this home apart is the amazing timetable of activities. There's always something engaging and meaningful happening, from creative sessions and music to gardening, gentle exercise classes, and themed events. The team puts a lot of thought into tailoring activities to the interests and needs of the residents, and it makes such a positive difference in their daily lives. We're so grateful to have found this special place.
20 May 2025
My mum has been at Charrington Manor 7 months now, and has settled in very well. She is mobile, active, but no longer drives and can be a bit forgetful. The team at Charrington have really got to know here well and helped her adjust to her new life. She was living with my dad, who is no longer with us, until very recently, so moving from your own home with your own garden, into a care home was a big step. She particularly enjoys the social programme, which is extremely active and inclusive. Various different activities and entertainers , which she mostly enjoys. She also get to do the gardening whiz she has enjoyed all of her life. If we ever have an issue (which are minor) the team at Charrington are extremely responsive and help immediately. I am kept very well informed even when I away. With the daily posts, I know more about what my mum is unto than I ever did. Thank you to the team at Charrington Manor, I thoroughly recommend you to anyone
20 May 2025
I have always found the home to be welcoming, warm and a happy place to be with staff who are concerned and clearly hard working. It has great atmosphere and there always seem to be Activities that are inclusive and entertaining. I always look forward to my visits to Charington Manor.
20 May 2025
We visit my father several times a week and we are always so grateful at how happy and settled my father is. The staff are excellent and all who care for him know and understand his needs very well. The activities and entertainment are really enjoyable and appropriate for all the residents. Charrington Manor has such a positive, caring atmosphere and we really do feel so blessed that my father lives there.
20 May 2025
My mother has lived at Charrington Manor since 2022. I explored many care homes before choosing Charrington Manor and cannot speak highly enough of the care and support Mum receives within this loving & homely environment. The staff who I have come to know through their care and attention to Mum are exceptional, including the leadership of the home. I have witnessed joy, thoughtfulness, kindness, gentleness and dedication within their working days. Supporting and caring for vulnerable people demands a high level of practical skills and emotional intelligence; it is challenging on many levels and yet the Home Makers are always calm and smiling when they engage with any of the residents. Adherence to dignity and choice is key. The range of activities is extraordinary, inclusive of weekly outings. Mum loves the gardens and balcony. One of Mum's friends who visits other care homes, recognises Charrington Manor as the best and would be happy to move there themselves if the time comes.
15 May 2025
My Dad has happily been a resident at Charringtons for over two years. He receives excellent care from all the staff who show him such kindness and thoughtfulness be it helping him with his personal care, popping in for a chat and a welcome cup of tea to ensuring his medical needs are administered appropriately. As a visitor I am always greeted warmly by all staff and they are quick to keep me informed of any issues relating to Dad. The support doesn't stop with Dad, during a particularly difficult family time the staff have been so supportive of both me and my sister - I can't thank them enough for this. The facilities, the entertainment and the visits are excellent, Dad was even encouraged to set up and manage a library in the Quiet Room - something that interested him greatly. I can't recommend Charringtons enough and hope that Dad continues to live a very happy life in such a wonderful home.
15 May 2025
This is a wonderful care home with very attentive staff and daily activities that keep everyone engaged and stimulated. Superb facilities and regular outings for those who are keen to explore local attractions.
15 May 2025
My mother is a resident of Charrington Manor. The excellent care and encouragement she has received over the last 2 years has significantly improved her wellbeing from where she was when she first joined Charrington. As a family we have been pleased and impressed by the dedication and caring that is demonstrated by the staff at all levels.
01 May 2025
Both my Aunt and Uncle had been residents of Charrington Manor for approx 3 years. Not only is Charrington welcoming, warm and extremely clean, so are the staff :-) !! The staff make it a great place to live and be cared for in later life. With excellent medical care, my aunt and uncle also enjoyed trips out and entertainers visits, plenty of activities to keep the mind and body busy, not to forget making good friends. Now that both my aunt and uncle have passed I will miss seeing everyone at Charrington regularly, both staff and residents alike. I wish to express my emense gratitude to everyone who makes Charrington such a wonderful place to live.
10 March 2025
Our mother enjoyed a wonderful and happy time at Charrington Manor and she really viewed it as her home. She was full of praise for the exceptional staff and found the environment and entertainment so enriching, she never had a dull day! As a family, we were confident that all her care needs were more than adequately met and Charrington became an important part of our extended family.
10 March 2025
Charrington Manor was the best thing to happen to my Mum in her last years. From the moment I had the initial viewing, I just knew it was the perfect home. The staff are incredible - so kind and respectful and treated my Mum with such dignity. The entertainment was 5 stars - I so enjoyed everything I saw from singing and dancing to Kevin the Pony and the animal visits! The communication about Mum's health was always excellent. Simply put, Charrington Manor far exceeded our expectations and my Mum was incredibly happy there.
10 March 2025
I cannot fault the care provided at Charrington Manor Care Home, in our experience, all the staff are responsive, caring and professional. My mother recently died having spent the last two and a half years living in residential care at Charrington Manor. As her faculties deteriorated and she became less mobile and her eyesight deteriorated, the carers adapted her care plan and ensured that she was well cared for, safe and allowed to live with the dignity that preceded her faltering health and wellbeing. In her last few days, the staff not only looked after Mum but also ensured the family was supported too. Several of the carers were very special to Mum and over the years she formed good relationships with several in particular, that made her life at Charrington Manor a happy and fulfilled time.
10 March 2025
My father was the first resident to live at Charrington Manor, where he stayed until he died recently at the age of 101. Dad lived there for nearly three years and our family can only praise the care and attention that he received. From the day we first visited, when the building was not even complete, we knew that Charrington Manor would be perfect, and we were not disappointed. The dedicated team who knew my father so well meant that they could tailor their support to meet his needs, always with a smile. This has been so important to us, knowing Dad was in such good hands. The range of entertainment on offer is varied and excellent, Dad really enjoyed joining in the singing. Not only that, but his interests were carefully considered, even having a go at indoor golf. Whenever we visited there was a lovely welcome from all of the team who knew Dad really well, which we valued. The very strong leadership, with high expectations and dedicated staff; CM will continue to thrive.
10 March 2025
Mum has vascular dementia and significant mobility challenges after recovering from her recent fall and we unexpectedly had to find a place for her in a care home setting at relatively short notice on discharge from hospital. Charrington Manor is beautiful with an immaculately clean, luxury finish and doesn't look or feel like a stereotypical care home. The manager is charming and very attentive and professional. She responded quickly to my various queries. All the care staff we met were warm and friendly and seemed gentle and respectful in their interactions with residents. The residents were up and dressed in the households we visited and seemed to be enjoying communal life. They were chatting and full of smiles. Of the numerous care homes I visited locally Charrington Manor is, in my opinion, definitely the best.
05 March 2025
The care and kindness my Mum and Dad have received at Charrington has been exemplary. All the staff are so respectful and needs are met swiftly and considerately. Any medical concerns are dealt with promptly and the family are kept fully informed of any changes. The activities are so varied and all are encouraged to join in and it's such a happy environment. Real peace of mind that their care is paramount.
05 March 2025
My mother was a resident for 3 years, and was looked after with great care and respect. She died in the home and her end of life care was outstanding, many of the carers became her friend and laughed with her and made her happy. The leadership team and all the staff were fantastic, I could not fault anyone.
28 January 2025
The team at Charrington Manor Care Home exceeded our expectations in all areas. The team are respectful, professional, kind, caring and everyone is treated like family. They integrate the residents which was not offered in a lot of homes. The activities are of a high standard and I love that photos are uploaded every evening, so you can see what your loved one have been doing. I can not speak more highly of the whole team.
20 January 2025
Mum, who has dementia, has been a resident at Charrington Manor Care Home since March 2023. She has always received an exceptional level of care and support. All members of staff are thoughtful, kind and responsive, and work tirelessly to make Charrington Manor a friendly, happy and welcoming community. Mum is always encouraged to join in the daily activities, entertainment and trips. The activities coordinator is excellent and organises a birthday celebration for every resident. The staff are always available to talk to and they communicate regularly with the family. Charrington Manor provides a safe and caring environment where mum is kept active and can enjoy life.
Latest Reviews for Charrington Manor Care Home
07 August 2025
The staff are patient and very caring. My mother enjoyed the entertainment and the hot chocolate machine. She liked her bedroom and that it was cleaned every day. Staff made great efforts to make her feel special on her birthday. Everyone was very cheerful and welcoming. I would recommend this home to everyone.
19 June 2025
My wife became a resident of Charrington Manor 18 months ago due to the escalation of her dementia which meant she could no longer be cared for in the right manner at home. From the outset she has been completely happy living at Charrington Manor and has nothing but compliments for the team as do I. She is kept animated through a variety of daily activities in house and on regular outings to local garden centres, shopping centres etc. Her appearance and personal care is very important to the team and she enjoys her regular manicures and hair styling. The quality of the food is always varied and delicious and they manage to find an excuse to serve tasty cakes and biscuits to the residents and their visitors on a daily basis with the addition of a cheeky Irish cream liqueur or sherry on a Sunday. She has never once complained about any aspect of her care and neither have I found any reason either. I too have been warmly welcomed into the Charrington Manor family and always enjoy my visits.
21 May 2025
I can't speak highly enough of Charrington Manor. From the moment we first visited, we felt a genuine sense of warmth and compassion from the entire team. The staff are incredibly caring, patient, and supportive - they go above and beyond to ensure every resident feels safe, respected, and loved. What really sets this home apart is the amazing timetable of activities. There's always something engaging and meaningful happening, from creative sessions and music to gardening, gentle exercise classes, and themed events. The team puts a lot of thought into tailoring activities to the interests and needs of the residents, and it makes such a positive difference in their daily lives. We're so grateful to have found this special place.
20 May 2025
My mum has been at Charrington Manor 7 months now, and has settled in very well. She is mobile, active, but no longer drives and can be a bit forgetful. The team at Charrington have really got to know here well and helped her adjust to her new life. She was living with my dad, who is no longer with us, until very recently, so moving from your own home with your own garden, into a care home was a big step. She particularly enjoys the social programme, which is extremely active and inclusive. Various different activities and entertainers , which she mostly enjoys. She also get to do the gardening whiz she has enjoyed all of her life. If we ever have an issue (which are minor) the team at Charrington are extremely responsive and help immediately. I am kept very well informed even when I away. With the daily posts, I know more about what my mum is unto than I ever did. Thank you to the team at Charrington Manor, I thoroughly recommend you to anyone
20 May 2025
I have always found the home to be welcoming, warm and a happy place to be with staff who are concerned and clearly hard working. It has great atmosphere and there always seem to be Activities that are inclusive and entertaining. I always look forward to my visits to Charington Manor.
20 May 2025
We visit my father several times a week and we are always so grateful at how happy and settled my father is. The staff are excellent and all who care for him know and understand his needs very well. The activities and entertainment are really enjoyable and appropriate for all the residents. Charrington Manor has such a positive, caring atmosphere and we really do feel so blessed that my father lives there.
20 May 2025
My mother has lived at Charrington Manor since 2022. I explored many care homes before choosing Charrington Manor and cannot speak highly enough of the care and support Mum receives within this loving & homely environment. The staff who I have come to know through their care and attention to Mum are exceptional, including the leadership of the home. I have witnessed joy, thoughtfulness, kindness, gentleness and dedication within their working days. Supporting and caring for vulnerable people demands a high level of practical skills and emotional intelligence; it is challenging on many levels and yet the Home Makers are always calm and smiling when they engage with any of the residents. Adherence to dignity and choice is key. The range of activities is extraordinary, inclusive of weekly outings. Mum loves the gardens and balcony. One of Mum's friends who visits other care homes, recognises Charrington Manor as the best and would be happy to move there themselves if the time comes.
15 May 2025
My Dad has happily been a resident at Charringtons for over two years. He receives excellent care from all the staff who show him such kindness and thoughtfulness be it helping him with his personal care, popping in for a chat and a welcome cup of tea to ensuring his medical needs are administered appropriately. As a visitor I am always greeted warmly by all staff and they are quick to keep me informed of any issues relating to Dad. The support doesn't stop with Dad, during a particularly difficult family time the staff have been so supportive of both me and my sister - I can't thank them enough for this. The facilities, the entertainment and the visits are excellent, Dad was even encouraged to set up and manage a library in the Quiet Room - something that interested him greatly. I can't recommend Charringtons enough and hope that Dad continues to live a very happy life in such a wonderful home.
15 May 2025
This is a wonderful care home with very attentive staff and daily activities that keep everyone engaged and stimulated. Superb facilities and regular outings for those who are keen to explore local attractions.
15 May 2025
My mother is a resident of Charrington Manor. The excellent care and encouragement she has received over the last 2 years has significantly improved her wellbeing from where she was when she first joined Charrington. As a family we have been pleased and impressed by the dedication and caring that is demonstrated by the staff at all levels.
01 May 2025
Both my Aunt and Uncle had been residents of Charrington Manor for approx 3 years. Not only is Charrington welcoming, warm and extremely clean, so are the staff :-) !! The staff make it a great place to live and be cared for in later life. With excellent medical care, my aunt and uncle also enjoyed trips out and entertainers visits, plenty of activities to keep the mind and body busy, not to forget making good friends. Now that both my aunt and uncle have passed I will miss seeing everyone at Charrington regularly, both staff and residents alike. I wish to express my emense gratitude to everyone who makes Charrington such a wonderful place to live.
10 March 2025
Our mother enjoyed a wonderful and happy time at Charrington Manor and she really viewed it as her home. She was full of praise for the exceptional staff and found the environment and entertainment so enriching, she never had a dull day! As a family, we were confident that all her care needs were more than adequately met and Charrington became an important part of our extended family.
10 March 2025
Charrington Manor was the best thing to happen to my Mum in her last years. From the moment I had the initial viewing, I just knew it was the perfect home. The staff are incredible - so kind and respectful and treated my Mum with such dignity. The entertainment was 5 stars - I so enjoyed everything I saw from singing and dancing to Kevin the Pony and the animal visits! The communication about Mum's health was always excellent. Simply put, Charrington Manor far exceeded our expectations and my Mum was incredibly happy there.
10 March 2025
I cannot fault the care provided at Charrington Manor Care Home, in our experience, all the staff are responsive, caring and professional. My mother recently died having spent the last two and a half years living in residential care at Charrington Manor. As her faculties deteriorated and she became less mobile and her eyesight deteriorated, the carers adapted her care plan and ensured that she was well cared for, safe and allowed to live with the dignity that preceded her faltering health and wellbeing. In her last few days, the staff not only looked after Mum but also ensured the family was supported too. Several of the carers were very special to Mum and over the years she formed good relationships with several in particular, that made her life at Charrington Manor a happy and fulfilled time.
10 March 2025
My father was the first resident to live at Charrington Manor, where he stayed until he died recently at the age of 101. Dad lived there for nearly three years and our family can only praise the care and attention that he received. From the day we first visited, when the building was not even complete, we knew that Charrington Manor would be perfect, and we were not disappointed. The dedicated team who knew my father so well meant that they could tailor their support to meet his needs, always with a smile. This has been so important to us, knowing Dad was in such good hands. The range of entertainment on offer is varied and excellent, Dad really enjoyed joining in the singing. Not only that, but his interests were carefully considered, even having a go at indoor golf. Whenever we visited there was a lovely welcome from all of the team who knew Dad really well, which we valued. The very strong leadership, with high expectations and dedicated staff; CM will continue to thrive.
10 March 2025
Mum has vascular dementia and significant mobility challenges after recovering from her recent fall and we unexpectedly had to find a place for her in a care home setting at relatively short notice on discharge from hospital. Charrington Manor is beautiful with an immaculately clean, luxury finish and doesn't look or feel like a stereotypical care home. The manager is charming and very attentive and professional. She responded quickly to my various queries. All the care staff we met were warm and friendly and seemed gentle and respectful in their interactions with residents. The residents were up and dressed in the households we visited and seemed to be enjoying communal life. They were chatting and full of smiles. Of the numerous care homes I visited locally Charrington Manor is, in my opinion, definitely the best.
05 March 2025
The care and kindness my Mum and Dad have received at Charrington has been exemplary. All the staff are so respectful and needs are met swiftly and considerately. Any medical concerns are dealt with promptly and the family are kept fully informed of any changes. The activities are so varied and all are encouraged to join in and it's such a happy environment. Real peace of mind that their care is paramount.
05 March 2025
My mother was a resident for 3 years, and was looked after with great care and respect. She died in the home and her end of life care was outstanding, many of the carers became her friend and laughed with her and made her happy. The leadership team and all the staff were fantastic, I could not fault anyone.
28 January 2025
The team at Charrington Manor Care Home exceeded our expectations in all areas. The team are respectful, professional, kind, caring and everyone is treated like family. They integrate the residents which was not offered in a lot of homes. The activities are of a high standard and I love that photos are uploaded every evening, so you can see what your loved one have been doing. I can not speak more highly of the whole team.
20 January 2025
Mum, who has dementia, has been a resident at Charrington Manor Care Home since March 2023. She has always received an exceptional level of care and support. All members of staff are thoughtful, kind and responsive, and work tirelessly to make Charrington Manor a friendly, happy and welcoming community. Mum is always encouraged to join in the daily activities, entertainment and trips. The activities coordinator is excellent and organises a birthday celebration for every resident. The staff are always available to talk to and they communicate regularly with the family. Charrington Manor provides a safe and caring environment where mum is kept active and can enjoy life.