What types of Care is Charrington Manor Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Charrington Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Charrington Manor Care Home to the centre of West Byfleet?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Charrington Manor Care Home, 1A Hobbs Close, West Byfleet, Surrey KT14 6LT

Review from H B (Son of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

My father is very well looked after and the Staff are very kind and patient with him.
The home also provides a happy and friendly environment for my mother who visits my father each day which has made the loss of not having him at home much easier.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for taking the time to share your feedback, we appreciate your kind words about our home and will share with the team.

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Review from Jennifer B (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

My 93 year old mother has been a resident at Charrington Manor for just over three years. Over that time, the wonderfully caring staff in her "team", whilst giving her the additional daily care she now needs, have continued to allow her as much dignity and independence as possible. They have encouraged

her to use the cycles on a daily basis, and building her leg strength has meant a decreased use of medication. The atmosphere of the home is buzzy, warm and friendly. The staff know me by name, and are always approachable. I couldn't ask for a better home for my mother with staff I trust 100 per cent. What a wonderful place!

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for your lovely review. We're delighted to hear how well your mother has been supported over the past three years and that the team's care has helped her maintain dignity, independence, and improved wellbeing. It means a great deal to know you feel welcomed and confident in the staff. We truly appreciate your kind words and the trust you place in us. Simona and Charrington team

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Review from Tim D (Son of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

Mum moved into Charrington Manor with advanced dementia two years ago. From day one, the care she received was nothing short of first-rate, every aspect handled with professionalism, compassion, and dignity, so when Dad's health declined earlier this year, we had absolutely no hesitation in choosing

Charrington Manor again.
The kindness and respect shown to both Mum and Dad by the entire team has been extraordinary. It has meant the world to us, especially during the most difficult time when we had to say goodbye to Mum recently.
The atmosphere they create: warm, welcoming, and full of life. Every day is filled with activities that keep residents engaged and happy. The smiles on both residents' and staff members' faces speak louder than any words.
We have nothing but praise for Charrington Manor. Not once have we regretted our decision; we know Mum and Dad are (were) in the very best hands.
A huge thank you to everyone at Charrington Manor.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for sharing this lovely review. It has been a real privilege to care for your mum over the past two years, and we were glad to be here for your dad when he needed us too.
Your kind words about the team mean a great deal and will be shared with everyone here.

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Review from Sarah G (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report

Overall Experience

Mum has been at Charrington Manor for 10 months and is very happy . She chose to move to residential care following a fall at home, but until that point had been living on her own and was still driving. She has a ground floor room with access to the garden on the 'independent living floor'. She

has as much help as she wants but is encouraged to be independent as possible. She takes herself out for walks in the garden everyday to keep fit. She regularly comments on how lovely, kind and responsive the staff are and says it feels like an extended family. There are daily exercise classes and most days there are creative activities or professional musicians to entertain. I live just 5 minutes away and I am welcome to drop in at absolutely any time. The house and garden are kept beautifully and she loves the food. Mum went to Charrington Manor for practical help and support, but has also found company and entertainment and fun.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for sharing this. We're really glad to hear that your mum has settled in and is enjoying her room, the garden, and staying active each day. It's lovely to know she feels supported while still able to keep her independence. Your comments about our team mean a lot-they work hard to make Charrington Manor feel warm and family-like, so it's wonderful to hear that this is coming through. We're also happy that you feel comfortable dropping in whenever you like.Thank you again for your kind words. We're delighted to have your mum with us and are always here if you need anything. Simona and Charrington team

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Review from Anne S (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

My father has been a resident since end May 2025. He is very comfortable and content in Charrington Manor and says that all the staff are extremely helpful and cannot be faulted. He is always treated with dignity and respect. Dad's physical and mental wellbeing have improved hugely since he moved

in, he enjoys his meals and the care he receives is excellent
The Manager, Simona, and all her staff have been kind and patient with any queries or needs. We cannot recommnd the home highly enough.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for sharing your experience. We are delighted to hear that your father feels comfortable and content at Charrington Manor. It's wonderful to know that our team has provided care with dignity, respect, and attentiveness, and that his physical and mental wellbeing have improved since moving in. All our team members strive to create a warm, supportive environment, and your kind words are a testament to their dedication. We truly appreciate your recommendation and are thrilled that your father enjoys his meals and the care he receives. Simona and Charrington team

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Review from Sue S (Daughter of Resident) published on 10 November 2025 Submitted via Website • Report

Overall Experience

Our experience with the care our mum has received at Charrington Manor has been great! She has been treated with kindness, dignity and respect at all times and is now very settled. The home is full of smiles and has a lovely atmosphere.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for your kind words. We're so pleased to hear that your mum is feeling settled and happy here at Charrington Manor. It means a great deal to our team to know that the kindness, dignity, and respect we strive to provide each day are felt and appreciated. Your feedback is very special to us and will be shared with the whole team.

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Review from T S (Son of Resident) published on 5 November 2025 Submitted via Website • Report

Overall Experience

Just a quick note to say how refreshing it is to have staff who care, look out for my mum and are helping to give her a better quality of life being a registered as Blind person
The one on one support and comfort my mother gets when she needs help is comforting to me
Charrington give a Five star

service and respond to any issues very quickly
Highly recommend

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for your lovely review and kind words about our team. We're delighted your mum feels supported and that you have peace of mind knowing she's well cared for. We truly appreciate your feedback and recommendation, it means a lot to us.
Simona and Charrington team

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Review from Martin C (Son of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident in the Downton community for 17-months now. She is living with advanced dementia but aware that she is in a residential home. Since moving to Charrington Manor she has become progressively more comfortable with her situation, and now frequently tells me how happy she is

to be there. That is largely due to the reassurance provided, and kindness offered by the care team.
My mother tends not to take advantage of the many entertainments and activities, but on her recent birthday the wellness team managed to encourage her to come to watch that day's entertainment. They made her feel very special with cake, bubbles, gifts and a rendition of "Happy Birthday". She really enjoyed it.
I'm satisfied that my mother is in the happiest and most comfortable home at this stage of her life.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for sharing such a thoughtful review. We're so pleased to hear that your mother feels happy and comfortable at Charrington Manor. Our team strives to provide gentle reassurance and compassionate care, especially for residents living with dementia, and it's wonderful to know that their efforts are making a difference. We're also delighted she enjoyed her birthday celebration, moments like these are truly special for us too .
Simona and Charrington team

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Review from E F (Next of Kin) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My friend has been living at Charrington Manor for just over 12 months, and I can not fault the service.
From the the care staff, who are absolutely brilliant to the cleaners, the kitchen staff to the girls on reception.
Nothing is too much trouble, and everyone is so helpful. You can feel the love

and support from everyone when you enter the building.
The entertainment every day and weekly outing, the exercise classes, aimed at all capabilities, everyone is catered for.
This is an outstanding home and I would not hesitate to recommend it to anyone.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for your wonderful feedback! We're delighted to hear your friend has had such a positive experience at Charrington Manor. Our team takes great pride in creating a warm, supportive environment for every resident, and it's lovely to know that this shines through in everything we do. Your kind words mean a lot to us!
Simona and Charrington team

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Review from Tess C (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My dad moved to Charrington Manor in August from another care home and we are very happy with the lovely environment and the standard of care. Dad has advanced mixed dementia and was initially quite confused by the move - but he now seems to be thriving. The staff are very kind, professional and attentive,

and environment is just lovely - it's very comfortable, spotlessly clean and there are lots of different areas and lounges to spend time in. The staff also really listen to feedback and engage with the family to ensure the highest standard of care. We are very happy that we moved our dad to Charrington. It's hugely reassuring to know that he's being looked after so well. Thank you to everyone!

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for your wonderful review. We're delighted to hear that your dad has settled in well and is thriving at Charrington Manor. Our team works hard to create a comfortable, caring, and engaging environment for all our residents, so it's lovely to know their efforts are appreciated. We're grateful for your trust and for being part of our community.
Simona and Charrington Manor Team

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Review from L H (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident at Charrington Manor since January 2025 and I am very pleased with both the care she receives and the support offered to myself. The staff are kind, caring and attentive. The home is well run with a variety of daily activities and the atmosphere is friendly. Thank you!

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for your kind words! We are delighted to hear that your mother is happy at Charrington Manor and that you feel supported as well. Our team takes great pride in providing attentive, compassionate care and creating a friendly, engaging environment for all our residents. Your feedback truly means a lot to us and will be shared with the staff.

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Review from Nicola W (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report

Overall Experience

The staff are patient and very caring. My mother enjoyed the entertainment and the hot chocolate machine. She liked her bedroom and that it was cleaned every day. Staff made great efforts to make her feel special on her birthday. Everyone was very cheerful and welcoming. I would recommend this home

to everyone.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for sharing your feedback. We are thrilled to hear how happy you and your Mother are happy with our home.

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Review from Michael S (Husband of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

My wife became a resident of Charrington Manor 18 months ago due to the escalation of her dementia which meant she could no longer be cared for in the right manner at home. From the outset she has been completely happy living at Charrington Manor and has nothing but compliments for the team as do I.

She is kept animated through a variety of daily activities in house and on regular outings to local garden centres, shopping centres etc. Her appearance and personal care is very important to the team and she enjoys her regular manicures and hair styling. The quality of the food is always varied and delicious and they manage to find an excuse to serve tasty cakes and biscuits to the residents and their visitors on a daily basis with the addition of a cheeky Irish cream liqueur or sherry on a Sunday. She has never once complained about any aspect of her care and neither have I found any reason either. I too have been warmly welcomed into the Charrington Manor family and always enjoy my visits.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for your heartfelt review. We're truly delighted to hear how happy and well-supported your wife feels at Charrington Manor. It means a great deal to us that both of you feel part of the Charrington Manor family, and were so pleased shes enjoying the activities, personal touches, and little treats that make each day special. Your kind words are deeply appreciated by the whole team.

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Review from Lisa S (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report

Overall Experience

I can't speak highly enough of Charrington Manor. From the moment we first visited, we felt a genuine sense of warmth and compassion from the entire team. The staff are incredibly caring, patient, and supportive - they go above and beyond to ensure every resident feels safe, respected, and loved.
What

really sets this home apart is the amazing timetable of activities. There's always something engaging and meaningful happening, from creative sessions and music to gardening, gentle exercise classes, and themed events. The team puts a lot of thought into tailoring activities to the interests and needs of the residents, and it makes such a positive difference in their daily lives.
We're so grateful to have found this special place.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for your kind words about our beautiful home. We are very proud to to offer the care and attention we do here at Charrington Manor and I know the team will really appreciate your feedback.

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Review from Andrew W (Son of Resident) published on 20 May 2025 Submitted via Website • Report

Overall Experience

My mum has been at Charrington Manor 7 months now, and has settled in very well. She is mobile, active, but no longer drives and can be a bit forgetful. The team at Charrington have really got to know here well and helped her adjust to her new life. She was living with my dad, who is no longer with

us, until very recently, so moving from your own home with your own garden, into a care home was a big step.

She particularly enjoys the social programme, which is extremely active and inclusive. Various different activities and entertainers , which she mostly enjoys. She also get to do the gardening whiz she has enjoyed all of her life.

If we ever have an issue (which are minor) the team at Charrington are extremely responsive and help immediately. I am kept very well informed even when I away. With the daily posts, I know more about what my mum is unto than I ever did.

Thank you to the team at Charrington Manor, I thoroughly recommend you to anyone

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for taking the time to leave such a lovely review of our home. We pride ourselves on delivering the very best care and support and will share your feedback with all of the team. We are so glad that she has settled into life here at Charrington so well.

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Review from Jane B (Friend of Resident) published on 20 May 2025 Submitted via Website • Report

Overall Experience

I have always found the home to be welcoming, warm and a happy place to be with staff who are concerned and clearly hard working. It has great atmosphere and there always seem to be Activities that are inclusive and entertaining. I always look forward to my visits to Charington Manor.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for your lovely feedback about Charrington Manor. We are glad that you look forward to visiting the home and I know the team will be very grateful for your kind words.

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Review from Damian F (Son of Resident) published on 20 May 2025 Submitted via Website • Report

Overall Experience

We visit my father several times a week and we are always so grateful at how happy and settled my father is. The staff are excellent and all who care for him know and understand his needs very well. The activities and entertainment are really enjoyable and appropriate for all the residents.
Charrington

Manor has such a positive, caring atmosphere and we really do feel so blessed that my father lives there.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for your lovely feedback about our home. We are very proud of everyone involved at Charrington Manor and I know the team will very much appreciate you kind words. We love having friends and family come to visit us.

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Review from James S (Son of Resident) published on 20 May 2025 Submitted via Website • Report

Overall Experience

My mother has lived at Charrington Manor since 2022. I explored many care homes before choosing Charrington Manor and cannot speak highly enough of the care and support Mum receives within this loving & homely environment. The staff who I have come to know through their care and attention to Mum

are exceptional, including the leadership of the home. I have witnessed joy, thoughtfulness, kindness, gentleness and dedication within their working days. Supporting and caring for vulnerable people demands a high level of practical skills and emotional intelligence; it is challenging on many levels and yet the Home Makers are always calm and smiling when they engage with any of the residents. Adherence to dignity and choice is key. The range of activities is extraordinary, inclusive of weekly outings. Mum loves the gardens and balcony. One of Mum's friends who visits other care homes, recognises Charrington Manor as the best and would be happy to move there themselves if the time comes.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you your lovely words about Charrington Manor and the team. We pride ourselves on the safe and caring environment we create here and I know the staff will very much appreciate your feedback.

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Review from Julie J (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report

Overall Experience

My Dad has happily been a resident at Charringtons for over two years. He receives excellent care from all the staff who show him such kindness and thoughtfulness be it helping him with his personal care, popping in for a chat and a welcome cup of tea to ensuring his medical needs are administered

appropriately. As a visitor I am always greeted warmly by all staff and they are quick to keep me informed of any issues relating to Dad. The support doesn't stop with Dad, during a particularly difficult family time the staff have been so supportive of both me and my sister - I can't thank them enough for this. The facilities, the entertainment and the visits are excellent, Dad was even encouraged to set up and manage a library in the Quiet Room - something that interested him greatly.
I can't recommend Charringtons enough and hope that Dad continues to live a very happy life in such a wonderful home.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for your kind words. We take immense pride in offering a warm and friendly environment for our residents and families to enjoy. Your feedback will go a long way in supporting the team and the work we do here at Charrington Manor.

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Review from Adrian W (Son of Resident) published on 15 May 2025 Submitted via Website • Report

Overall Experience

This is a wonderful care home with very attentive staff and daily activities that keep everyone engaged and stimulated. Superb facilities and regular outings for those who are keen to explore local attractions.

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you your kind words about our team and the care they provided, it's mean a great deal to us all. We always strive to create a homely, supportive environment where residents are truly known as individuals, and it's wonderful to hear this was your family's experience. We love our adventures out of the home and its great to hear that families do also. I'll be sure to share your lovely feedback with the whole team; they will be deeply touched.