Charrington Manor Care Home

1A Hobbs Close, West Byfleet KT14 6LT
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9.9 85 Reviews
  • Charrington Manor Care Home, West Byfleet
Charrington Manor is a stunning, state-of-the-art care home situated in West Byfleet, offering residential, dementia and nursing care, as well short breaks for the older community.

This luxury care home is now open and welcoming new residents - book your tour today to find out more about the exceptional features and facilities which set Charrington Manor apart from the standard care home.

Part of the Hamberley Care Homes group, Charrington Manor Care Home in West Byfleet features:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living
- The wellbeing and beauty salon, that includes hairdressing and a nail bar for manicures, pedicures and hand massages
- A bar and an elegant café to enjoy a cappuccino with family and friends, and bright living spaces for socialising across all floors
- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

Charrington Manor offers luxurious living coupled with a new and innovative approach to truly personalised care. Within the home, you will find the award-winning Homemakers of Hamberley.

The Homemakers not only provide the highest quality of care but they focus on the tiny details that make each day special for every resident.

Happiness and harmony are at the heart of home life and that is why Charrington Manor has a designated wellbeing and lifestyle coach to ensure that they create a nurturing and stimulating environment for everyone, residents and staff alike.

This personalised approach to care means that the care home can cater for all their residents’ unique wellbeing needs, providing as little or as much support as you require.

Whatever you need to live the life you want, you'll find it at Charrington Manor - book your tour today.
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Care Provided by Charrington Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1945
  • Self-Funded Residential Dementia Care: from £2095
  • Self-Funded Nursing Care: from £2255
  • Self-Funded Nursing Dementia Care: from £2365

Please contact the home directly to discuss the fees, inclusions and exclusions and to discuss any third party contributions you may be entitled to.

These prices are only a guideline, please contact Charrington Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Alina Varga-Pali (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (74)
  • Couples/Companion Rooms with Ensuite Wet Room (6)

Visiting

  • No restrictions on visiting

Parking

  • Parking is available on site

Charrington Manor Care Home Reviews (85)

9.9

Charrington Manor Care Home has a Review Score of 9.9 (9.909) out of 10, based on 56 reviews in the last 2 years.
Over all time Charrington Manor Care Home has 85 reviews.

Overall Experience
  • 77
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Date Published
  • 85
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Reviewer Connection to Charrington Manor Care Home
  • 30
  • 26
  • 5
  • 3
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  • 3
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Total of 85, showing 1-20
Review from Nicola W (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are patient and very caring. My mother enjoyed the entertainment and the hot chocolate machine. She liked her bedroom and that it was cleaned every day. Staff made great efforts to make her feel special on her birthday. Everyone was very cheerful and welcoming. I would recommend this home
to everyone.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you for sharing your feedback. We are thrilled to hear how happy you and your Mother are happy with our home.
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Review from Michael S (Husband of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife became a resident of Charrington Manor 18 months ago due to the escalation of her dementia which meant she could no longer be cared for in the right manner at home. From the outset she has been completely happy living at Charrington Manor and has nothing but compliments for the team as do I.
She is kept animated through a variety of daily activities in house and on regular outings to local garden centres, shopping centres etc. Her appearance and personal care is very important to the team and she enjoys her regular manicures and hair styling. The quality of the food is always varied and delicious and they manage to find an excuse to serve tasty cakes and biscuits to the residents and their visitors on a daily basis with the addition of a cheeky Irish cream liqueur or sherry on a Sunday. She has never once complained about any aspect of her care and neither have I found any reason either. I too have been warmly welcomed into the Charrington Manor family and always enjoy my visits.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you so much for your heartfelt review. We're truly delighted to hear how happy and well-supported your wife feels at Charrington Manor. It means a great deal to us that both of you feel part of…read more
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Review from Lisa S (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of Charrington Manor. From the moment we first visited, we felt a genuine sense of warmth and compassion from the entire team. The staff are incredibly caring, patient, and supportive - they go above and beyond to ensure every resident feels safe, respected, and loved.
What
really sets this home apart is the amazing timetable of activities. There's always something engaging and meaningful happening, from creative sessions and music to gardening, gentle exercise classes, and themed events. The team puts a lot of thought into tailoring activities to the interests and needs of the residents, and it makes such a positive difference in their daily lives.
We're so grateful to have found this special place.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you so much for your kind words about our beautiful home. We are very proud to to offer the care and attention we do here at Charrington Manor and I know the team will really appreciate your…read more
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Review from Andrew W (Son of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Charrington Manor 7 months now, and has settled in very well. She is mobile, active, but no longer drives and can be a bit forgetful. The team at Charrington have really got to know here well and helped her adjust to her new life. She was living with my dad, who is no longer with
us, until very recently, so moving from your own home with your own garden, into a care home was a big step.


She particularly enjoys the social programme, which is extremely active and inclusive. Various different activities and entertainers , which she mostly enjoys. She also get to do the gardening whiz she has enjoyed all of her life.


If we ever have an issue (which are minor) the team at Charrington are extremely responsive and help immediately. I am kept very well informed even when I away. With the daily posts, I know more about what my mum is unto than I ever did.


Thank you to the team at Charrington Manor, I thoroughly recommend you to anyone

Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you for taking the time to leave such a lovely review of our home. We pride ourselves on delivering the very best care and support and will share your feedback with all of the team. We are so…read more
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Review from Jane B (Friend of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the home to be welcoming, warm and a happy place to be with staff who are concerned and clearly hard working. It has great atmosphere and there always seem to be Activities that are inclusive and entertaining. I always look forward to my visits to Charington Manor.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you for your lovely feedback about Charrington Manor. We are glad that you look forward to visiting the home and I know the team will be very grateful for your kind words.
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Review from Damian F (Son of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visit my father several times a week and we are always so grateful at how happy and settled my father is. The staff are excellent and all who care for him know and understand his needs very well. The activities and entertainment are really enjoyable and appropriate for all the residents.
Charrington
Manor has such a positive, caring atmosphere and we really do feel so blessed that my father lives there.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you for your lovely feedback about our home. We are very proud of everyone involved at Charrington Manor and I know the team will very much appreciate you kind words. We love having friends and…read more
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Review from James S (Son of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Charrington Manor since 2022. I explored many care homes before choosing Charrington Manor and cannot speak highly enough of the care and support Mum receives within this loving & homely environment. The staff who I have come to know through their care and attention to Mum
are exceptional, including the leadership of the home. I have witnessed joy, thoughtfulness, kindness, gentleness and dedication within their working days. Supporting and caring for vulnerable people demands a high level of practical skills and emotional intelligence; it is challenging on many levels and yet the Home Makers are always calm and smiling when they engage with any of the residents. Adherence to dignity and choice is key. The range of activities is extraordinary, inclusive of weekly outings. Mum loves the gardens and balcony. One of Mum's friends who visits other care homes, recognises Charrington Manor as the best and would be happy to move there themselves if the time comes.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you your lovely words about Charrington Manor and the team. We pride ourselves on the safe and caring environment we create here and I know the staff will very much appreciate your feedback.
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Review from Julie J (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has happily been a resident at Charringtons for over two years. He receives excellent care from all the staff who show him such kindness and thoughtfulness be it helping him with his personal care, popping in for a chat and a welcome cup of tea to ensuring his medical needs are administered
appropriately. As a visitor I am always greeted warmly by all staff and they are quick to keep me informed of any issues relating to Dad. The support doesn't stop with Dad, during a particularly difficult family time the staff have been so supportive of both me and my sister - I can't thank them enough for this. The facilities, the entertainment and the visits are excellent, Dad was even encouraged to set up and manage a library in the Quiet Room - something that interested him greatly.
I can't recommend Charringtons enough and hope that Dad continues to live a very happy life in such a wonderful home.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you for your kind words. We take immense pride in offering a warm and friendly environment for our residents and families to enjoy. Your feedback will go a long way in supporting the team and…read more
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Review from Adrian W (Son of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a wonderful care home with very attentive staff and daily activities that keep everyone engaged and stimulated. Superb facilities and regular outings for those who are keen to explore local attractions.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you your kind words about our team and the care they provided, it's mean a great deal to us all. We always strive to create a homely, supportive environment where residents are truly known as…read more
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Review from Richard K (Son of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident of Charrington Manor. The excellent care and encouragement she has received over the last 2 years has significantly improved her wellbeing from where she was when she first joined Charrington. As a family we have been pleased and impressed by the dedication and caring that is
demonstrated by the staff at all levels.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
It's wonderful to hear your kind comments about our home and our team. We take great pride in creating a homely, uplifting environment where residents feel valued, safe, and part of a community - and…read more
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Review from Anita S (Niece of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my Aunt and Uncle had been residents of Charrington Manor for approx 3 years. Not only is Charrington welcoming, warm and extremely clean, so are the staff :-) !! The staff make it a great place to live and be cared for in later life. With excellent medical care, my aunt and uncle also enjoyed
trips out and entertainers visits, plenty of activities to keep the mind and body busy, not to forget making good friends. Now that both my aunt and uncle have passed I will miss seeing everyone at Charrington regularly, both staff and residents alike. I wish to express my emense gratitude to everyone who makes Charrington such a wonderful place to live.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you so much for your heartfelt review. We are truly honored to have had the privilege of caring for your aunt and uncle over the past three years. It means the world to us that they felt at home…read more
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Review from L W (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother enjoyed a wonderful and happy time at Charrington Manor and she really viewed it as her home. She was full of praise for the exceptional staff and found the environment and entertainment so enriching, she never had a dull day! As a family, we were confident that all her care needs were more
than adequately met and Charrington became an important part of our extended family.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you for your kind words. We pride ourselves on delivering the vest best for our residents and will share your feedback with the whole team.
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Review from Clare G (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Charrington Manor was the best thing to happen to my Mum in her last years. From the moment I had the initial viewing, I just knew it was the perfect home. The staff are incredible - so kind and respectful and treated my Mum with such dignity. The entertainment was 5 stars - I so enjoyed everything
I saw from singing and dancing to Kevin the Pony and the animal visits! The communication about Mum's health was always excellent. Simply put, Charrington Manor far exceeded our expectations and my Mum was incredibly happy there.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you so much for sharing, we are thrilled to hear how happy you were with our home and everything we had to offer. It was a privilege to be able to support you all.
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Review from J L (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care provided at Charrington Manor Care Home, in our experience, all the staff are responsive, caring and professional.
My mother recently died having spent the last two and a half years living in residential care at Charrington Manor. As her faculties deteriorated and she became
less mobile and her eyesight deteriorated, the carers adapted her care plan and ensured that she was well cared for, safe and allowed to live with the dignity that preceded her faltering health and wellbeing. In her last few days, the staff not only looked after Mum but also ensured the family was supported too. Several of the carers were very special to Mum and over the years she formed good relationships with several in particular, that made her life at Charrington Manor a happy and fulfilled time.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you for taking the time to leave such a lovely review of our home. We pride ourselves on delivering the very best care and support and will share your feedback with all of the team.
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Review from Sally L (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was the first resident to live at Charrington Manor, where he stayed until he died recently at the age of 101. Dad lived there for nearly three years and our family can only praise the care and attention that he received.
From the day we first visited, when the building was not even complete,
we knew that Charrington Manor would be perfect, and we were not disappointed. The dedicated team who knew my father so well meant that they could tailor their support to meet his needs, always with a smile. This has been so important to us, knowing Dad was in such good hands.
The range of entertainment on offer is varied and excellent, Dad really enjoyed joining in the singing. Not only that, but his interests were carefully considered, even having a go at indoor golf.
Whenever we visited there was a lovely welcome from all of the team who knew Dad really well, which we valued.
The very strong leadership, with high expectations and dedicated staff; CM will continue to thrive.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you so much for sharing such a heartfelt review of your father's time with us at Charrington Manor. It was a privilege to care for him and to get to know your family over the nearly three years…read more
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Review from Jo M (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has vascular dementia and significant mobility challenges after recovering from her recent fall and we unexpectedly had to find a place for her in a care home setting at relatively short notice on discharge from hospital. Charrington Manor is beautiful with an immaculately clean, luxury finish and
doesn't look or feel like a stereotypical care home. The manager is charming and very attentive and professional. She responded quickly to my various queries. All the care staff we met were warm and friendly and seemed gentle and respectful in their interactions with residents. The residents were up and dressed in the households we visited and seemed to be enjoying communal life. They were chatting and full of smiles. Of the numerous care homes I visited locally Charrington Manor is, in my opinion, definitely the best.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you so much for taking the time to share such thoughtful feedback about your experience with Charrington Manor. We understand how difficult it can be to find the right place for a loved one,…read more
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Review from G N (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and kindness my Mum and Dad have received at Charrington has been exemplary. All the staff are so respectful and needs are met swiftly and considerately. Any medical concerns are dealt with promptly and the family are kept fully informed of any changes. The activities are so varied and all
are encouraged to join in and it's such a happy environment. Real peace of mind that their care is paramount.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you so much for your kind words. It means a great deal to our entire team at Charrington to know that your Mum and Dad have received the care and kindness they deserve. We take great pride in…read more
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Review from Andrew G (Son of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident for 3 years, and was looked after with great care and respect. She died in the home and her end of life care was outstanding, many of the carers became her friend and laughed with her and made her happy.
The leadership team and all the staff were fantastic, I could not fault
anyone.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you so much for your heartfelt words. It was a privilege to care for your mother, and we are truly grateful that you felt she was looked after with care, respect, and warmth throughout her time…read more
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Review from Julie B (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Charrington Manor Care Home exceeded our expectations in all areas. The team are respectful, professional, kind, caring and everyone is treated like family. They integrate the residents which was not offered in a lot of homes. The activities are of a high standard and I love that photos
are uploaded every evening, so you can see what your loved one have been doing. I can not speak more highly of the whole team.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you so much for your wonderful review of Charrington Manor Care Home. We are absolutely delighted to hear that we exceeded your expectations. Creating a family-like environment and ensuring that…read more
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Review from R D (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum, who has dementia, has been a resident at Charrington Manor Care Home since March 2023. She has always received an exceptional level of care and support. All members of staff are thoughtful, kind and responsive, and work tirelessly to make Charrington Manor a friendly, happy and welcoming community.
Mum is always encouraged to join in the daily activities, entertainment and trips. The activities coordinator is excellent and organises a birthday celebration for every resident. The staff are always available to talk to and they communicate regularly with the family.
Charrington Manor provides a safe and caring environment where mum is kept active and can enjoy life.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care Home
Thank you so much for your kind words and for taking the time to share your experience of Charrington Manor. We are truly delighted to hear that your mum has been receiving the exceptional care and…read more
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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Charrington Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 56 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Charrington Manor Care Home is calculated as follows: ( (614 Excellents x 5) + (49 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 669 Ratings = 4.909
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Charrington Manor Care Home is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 56 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 21 Oct 2025

We have limited availability. Please contact us to discuss your requirements

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Awards / Recognitions (4)

Meet the Team (1)

Alina

Alina Varga-Pali

Job Title: Registered Care Home Manager

A registered general nurse, Simona (Alina) Varga-Pali, brings more than 16 years of experience from both acute and social care settings to her role at Charrington Manor Care Home in West Byfleet. Formerly working as Clinical Lead at the Journalist Charity nursing home and Gracewell Healthcare before joining Hamberley, Simona’s career achievements include leading a care home to an Outstanding CQC rating. Simona has also achieved the Champion of Quality award by Sunrise Senior Living in 2018. Outside of her working life, Simona is passionate about charity work.


"The heart of Charrington Manor is its people. We take pride in our close-knit community where every resident is supported to live life on their own terms. Our dedicated team, which I am honoured to lead, works tirelessly to ensure that each individual at Charrington feels valued, understood, and truly at home."

Frequently Asked Questions about Charrington Manor Care Home

What types of Care is Charrington Manor Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Charrington Manor Care Home have?

There are 74 Single Rooms.

What are the Facilities & Services at Charrington Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Charrington Manor Care Home to the centre of West Byfleet?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

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