
I couldn't ask for a better home for my mother with staff I trust 100 per cent.Jennifer B(Daughter of Resident/Service User)

The staff are very kind, professional and attentive, and environment is just lovelyTess C(Daughter of Resident/Service User)

I have witnessed joy, thoughtfulness, kindness, gentleness and dedication within their working daysJames S(Son of Resident/Service User)

I couldn't ask for a better home for my mother with staff I trust 100 per cent.Jennifer B(Daughter of Resident/Service User)

The staff are very kind, professional and attentive, and environment is just lovelyTess C(Daughter of Resident/Service User)

I have witnessed joy, thoughtfulness, kindness, gentleness and dedication within their working daysJames S(Son of Resident/Service User)

Charrington Manor is a stunning, state-of-the-art care home situated in West Byfleet, offering residential, dementia and nursing care, as well short breaks for the older community.
This luxury care home is now open and welcoming new residents - book your tour today to find out more about the exceptional features and facilities which set Charrington Manor apart from the standard care home.
Part of the Hamberley Care Homes group, Charrington Manor Care...
Care Provided by Charrington Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
Weekly fees vary depending on room availability and an individual care needs assessment.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Charrington Manor Care Home for full pricing details and T&Cs.
Contact Charrington Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hamberley Care Homes
- Private Owned
Person in charge
- Alina Varga-Pali (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (74)
- Couples/Companion Rooms with ensuite Wet Room (6)
Visiting
- No restrictions on visiting
Parking
- Parking is available on site
Charrington Manor Care Home Reviews (98)
Charrington Manor Care Home has a Review Score of 9.9 (9.943) out of 10, based on 56 reviews in the last 2 years.
Over all time Charrington Manor Care Home has 98 reviews.
Here for one month of rehab, my care has been excellent in every way. Superb food, very attentive staff, and a lovely friendly atmosphere. A huge thank you.
Thank you for your lovely review which we will share with the team, we have missed seeing you here, so please come back and visit us anytime.
Our mother has had a wonderful two years in Charrington Manor. All the staff have been excellent, and the atmosphere is homely, caring and relaxing. There are a wide range of activities for residents to join in as they wish. As her daughters, we have been able to enjoy our visits with Mum whilst knowing she is safe and very happy. The food has been of top quality so Mum's diet has improved tremendously. Also the medical care Mum has received here has also been excellent and much more thorough than we could arrange in her own home. This home is exceptional as are the wonderful staff.
Thank you for your lovely review which we will share with the team. Mum was very special to us and we will always remember her, such a gentle spirit and we will miss her greatly as well as you girls who were such a familiar presence at Charrington. Much love to you all.
Lovely atmosphere and caring staff. Great facilities and lots of activities. We looked at a number of care homes in the area for my mother who requires full time care and Charrington was the stand out choice.
Thank you for sharing your thoughts on why you chose Charrington as a home for Mum, we will share your comments with the team to let them know how important the atmosphere is when families are selecting a home for their loved one and that everyone in the home contributes towards this.
My father-in-law moved into Charrington Manor a week ago. Everything was prepared excellently before his arrival. Clothes were labelled and laid out in his wardrobe. The room was spotless and well-presented with welcome gifts a lovely bonus. The staff have been brilliant encouraging him to make new friends and join in activities. Things couldn't have been better.
Thank you so much for your review, and pleased you had such a positive experience and that your father-in-law has settled in so well. We had a head start with him in fairness knowing him so well as he regularly visited his wife who had been with us for a while now and he seems to have fitted in like a hand to a glove.
Mum has been at Charrington Manor for 10 months and is well settled now. She is comfortable and enjoys the company and has made good friends. She loves the staff and feels safe and secure.
Thank you very much for your review. We aim to provide a 5-star service across the board to our residents. Please feel free to provide direct feedback to the management so we can continuously improve our service. We value and seek your continuous input and collaboration.
Shower without a curtain is a bit messy! Do understand the reason for not providing a curtain. The overall care is good and the prompt response by the nurses when I had to be admitted to hospital was prompt and on return, I received good care. Many activities organised, not always to my taste - too many Elvis impersonators! Not much in the way of classical music. Numerous complaints of poor quality food - much is wasted I think - I would like a new supplier.
Many thanks for your review and your feedback that we have considered and acted upon. We appreciate your input and apologise for any inconvenience caused due to your missing shower curtain. We keep a good supply of spare shower curtains in the home, all bathrooms have now been checked where a...
Mum became a resident at Charrington Manor in August 2023. Such a big change can be difficult but she was warmly welcomed and a lot of effort from everyone has helped Mum settle in and become part of the Charrington family. She now says she would never leave! Always a lovely warm, friendly atmosphere and efficient help, medical or otherwise is available.
My mother entered from hospital with very limited mobility, struggling to get about with a Zimmer frame and with no desire to eat. The staff have been excellent in encouraging her to build up her strength and confidence. She now walks freely and dances with the visiting entertainers! The staff's careful monitoring of her nutritional intake has also been enormously beneficial. She is now having a healthy diet and cannot believe me when I recall what a poor state she was in when she entered the care home 6 months ago. She feels it is a really supportive and friendly place to be and thoroughly enjoys all the activities that she can join in with.
Charrington is a friendly caring home. Each resident is treated as an individual with all of their needs addressed. The activities and entertainment are of a high standard, offering something for everyone. All of the staff, both administrative and home makers, are exemplary. A real home.
Thank you so much for your lovely review, we will let the staff know how much you appreciate them. Kind regards.
Charrington Manor is a wonderful care home. My mother-in law-is very happy. Loves all the staff, who treat her like royalty. She was very down after a major cancer operation and her daughters worried that she wouldn’t be happy! She is fully recovered and the family is delighted with the care and attention she receives every day. The twinkle in her eyes has returned. There is an activity every day and she loves meal times. Charrington is a top care home with top people. Thank you to everyone.
Your mother-in-law puts a twinkle in all our eyes, she is such a joy to be around with her lovely smile and positive energy. We are so happy that it has worked out so well for the whole family. Look forward to seeing you as always.
Lovely staff and a beautiful building and garden. It’s the extra details that make such a difference; white linen table cloths and napkins, delicious food and drinks, comfy lounges, high ceilings and airy rooms. The cinema and hair and nail salon are excellent. Mum loves the variety of the afternoon live entertainment, especially the opportunities to dance and the opera singer. Staff don’t just help the residents, they constantly engage with them and spend time talking to them. Their kindness and warmth makes for a welcoming and happy home.
Thank you so much for your review. The staff work very hard to ensure our residents are happy living at Charrington Manor, so it is lovely to hear from families that all their hard work is worth it. We will share this with the team so they know how much families appreciate them. Regional Community Relations Lead.
My husband has been at this home for a few months due to dementia. It has not been an easy journey for him or me, but the staff are amazing. Whenever I have had problems with him they are there to support me with such care, as much as they care for him. Dementia is the saddest disease and they look after him so well. My guilt over the whole situation has been awful, but they always put my mind at rest that he is fine and mostly happy. I can ring them anytime for an update as I do not see him as often as I would like due to our close connection seems to upset his time there. But I will always visit as I love this place and the staff. The best place for your relatives and my son knows if I ever have to go into a home this is the one for me.
Thank you for your comments, we will share them with our staff who, as you say, are 'amazing' and work so very hard to ensure our residents are safe, well cared for, and as happy as they can possibly be.
My bedridden father has been a resident at Charrington Manor for over eighteen months and I am happy to say that I have never regretted the choice of care home. The staff are absolutely first-class. I am always met with a heartfelt reception when visiting from Europe and kept fully up to date on my father‘s condition. Any problems, medical or otherwise, are dealt with professionally and in a timely manner. Everybody, from the frontline staff to the admin team, are true professionals and I am extremely grateful for all they do to keep Dad comfortable. Highly recommended.
Thank you so much for your lovely words, we always look forward to your visits (not just because of the chocolates) and hope to see you again very soon. We will share your review with the staff team, who like to know that they are appreciated.
A caring home with friendly staff, always ready to help. Charrington Manor has a homely feel both in my suite and communal areas. The garden is lovely to be able to wonder around and sit outside when the weather is good. I enjoy the activities which are always varied and suitable for me. I feel very safe and comfortable here.
Thank you, Patricia; it is an absolute pleasure and privilege to have you living with us and to see you smiling every day in the cafe.
A care home that is more like a five-star hotel. I am so impressed with Charrington Manor Care Home, the surroundings are modern and clean with excellent facilities: hair/nail salon, cinema room, bar and bistro as well as a lovely garden area that are enjoyed by both the residents and visitors. Varied daily activities are well executed to stimulate and encourage residents to participate and enjoy. The care is absolutely fantastic where nothing is too much effort, all the staff and homemakers are attentive, patient, caring and compassionate, who really care for my mum, providing a safe and comfortable environment for her to live in which she was unable to do in her own home. The food is excellent: balanced and nutritious (the chef even made a lovely birthday cake for my mum on her birthday) I am delighted that she is so settled and happy and has made many new friends. All aspects of Mum's physical and mental well-being are taken care of. How great to have found such an excellent home.
Dear Julia, thank you so much for your kind words, it is important for us to share this feedback with our staff so they know that all their hard work and efforts are recognised and appreciated. Mum is a pleasure to take care of and always has a lovely smile for everyone.
Excellent party. 100% well done.
Thank you so much, the input for the Coronation party by all staff was immense so we are delighted that you enjoyed it and will share your feedback with the team.
The care and support of the staff clearly showed itself. Looking after everyone's needs. There was a sense of fun throughout.
Thank you so much for your review which we will feedback to the staff, we had such a good time at the Coronation party and delighted that you recognise the efforts made by the chef and his team with regard to the food produced.
As an experienced resident with four years living at another, similar style home, I rate Charrington Manor Care Home as a genuine 'luxury home' and feel very fortunate to be here.
Dear David, thank you so much for your kind words, it has been a real pleasure having you at Charrington and so pleased you are glad of your move to us which we know was a big change, you seem to have fitted in like a hand in a glove and I know that you have made some lovely new friends amongst our residents. Thank you for being such a positive force in our home.
Lots of entertainment, almost daily, keeps Mum stimulated.
All areas are clean and tidy.
As a family, we are very happy with the care Mum receives at Charrington Manor, long may it last!
Great to hear that we are achieving our goal of keeping residents safe and comfortable, with good food and entertainment on top. We will share your comments with the team who all work so hard to make the lives of our residents as great as possible. Look forward to seeing you at Charrington again soon.
The care facilities, entertainment, staff and food are exceptional. I never thought that my mum would have to come into a care home and never realised that such wonderful places existed. She is so happy here and said "what a wonderful way to end your life"! I enjoy visiting here so much - the atmosphere is always so alive and happy.
Dear Christine, thank you for your lovely words which we will share with the team, it is so lovely to hear that our residents are happy and that we are exceeding their expectations. We are so pleased that you enjoy your visits too, we are always happy to see you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 10 Apr 2026
Residents, families and members of the local community recently came together at Charrington Manor Care Home in West Byfleet to mark four years since the home first opened, celebrating the...
- 10 Feb 2026
Residents at Charrington Manor Care Home in West Byfleet recently enjoyed a special day celebrating creativity, community and the positive impact of the arts in later life. The home welcomed...
- 18 Feb 2025
We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...
There are no upcoming events for Charrington Manor Care Home.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Hamberley Care Homes
- 31 Jan 2025Recipient: Hamberley Care Homes
- 31 Jan 2024Recipient: Hamberley Care Homes
Accreditations
There are no accreditations posted yet for Charrington Manor Care Home.
Meet the Team (1)

A registered general nurse, Simona (Alina) Varga-Pali, brings more than 16 years of experience from both acute and social care settings to her role at Charrington Manor Care Home in West Byfleet. Formerly working as Clinical Lead at the Journalist Charity nursing home and Gracewell Healthcare before joining Hamberley, Simona’s career achievements include leading a care home to an Outstanding CQC rating. Simona has also achieved the Champion of Quality award by Sunrise Senior Living in 2018. Outside of her working life, Simona is passionate about charity work.
"The heart of Charrington Manor is its people. We take pride in our close-knit community where every resident is supported to live life on their own terms. Our dedicated team, which I am honoured to lead, works tirelessly to ensure that each individual at Charrington feels valued, understood, and truly at home."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charrington Manor Care Home to verify any information. View our terms and conditions. Charrington Manor Care Home has an Enhanced Service -more info.