Charrington Manor Care Home

1A Hobbs Close, West Byfleet KT14 6LT
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9.9 97 Reviews
  • Charrington Manor Care Home, West Byfleet
Charrington Manor is a stunning, state-of-the-art care home situated in West Byfleet, offering residential, dementia and nursing care, as well short breaks for the older community.

This luxury care home is now open and welcoming new residents - book your tour today to find out more about the exceptional features and facilities which set Charrington Manor apart from the standard care home.

Part of the Hamberley Care Homes group, Charrington Manor Care Home in West Byfleet features:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living
- The wellbeing and beauty salon, that includes hairdressing and a nail bar for manicures, pedicures and hand massages
- A bar and an elegant café to enjoy a cappuccino with family and friends, and bright living spaces for socialising across all floors
- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

Charrington Manor offers luxurious living coupled with a new and innovative approach to truly personalised care. Within the home, you will find the award-winning Homemakers of Hamberley.

The Homemakers not only provide the highest quality of care but they focus on the tiny details that make each day special for every resident.

Happiness and harmony are at the heart of home life and that is why Charrington Manor has a designated wellbeing and lifestyle coach to ensure that they create a nurturing and stimulating environment for everyone, residents and staff alike.

This personalised approach to care means that the care home can cater for all their residents’ unique wellbeing needs, providing as little or as much support as you require.

Whatever you need to live the life you want, you'll find it at Charrington Manor - book your tour today.
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Care Provided by Charrington Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2050
  • Self-Funded Residential Dementia Care: from £2150
  • Self-Funded Nursing Care: from £2350
  • Self-Funded Nursing Dementia Care: from £2450
  • RESPITE Self-Funded Residential Care: from £2300
  • RESPITE Self-Funded Residential Dementia Care: from £2400
  • RESPITE Self-Funded Nursing Care: from £2600
  • RESPITE Self-Funded Nursing Dementia Care: from £2700

Please contact the home directly to discuss the fees, inclusions and exclusions and to discuss any third party contributions you may be entitled to.

These prices are only a guideline, please contact Charrington Manor Care Home to find out the exact price for your requirements.

Contact Charrington Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Charrington Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alina Varga-Pali (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (74)
  • Couples/Companion Rooms with Ensuite Wet Room (6)

Visiting

  • No restrictions on visiting

Parking

  • Parking is available on site

Charrington Manor Care Home Reviews (97)

9.9

Charrington Manor Care Home has a Review Score of 9.9 (9.938) out of 10, based on 62 reviews in the last 2 years.
Over all time Charrington Manor Care Home has 97 reviews.

Overall Experience
  • 89
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Date Published
  • 97
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  • 62
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Reviewer Connection to Charrington Manor Care Home
  • 38
  • 28
  • 5
  • 4
  • 3
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Total of 97, showing 41-60
Review from A F (Daughter-in-law of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so lucky to have found Charrington Manor for my father in law. He has had such amazing care from all the staff since he arrived in April 2023. He is always greeted by name by all staff and treated with absolute respect and dignity.
The opportunities offered for entertainment and trips
out are superb and so inclusive. The care he received after a recent medical emergency was fantastic, reflecting how much they really do care about every resident.
I cannot recommend Charrington Manor highly enough. I feel so blessed that my father in law is cared for by an amazing team. Thank you.
Reply from Simona Varga-Pali, General Manager at Charrington Manor Care HomeThank for you sharing such wonderful feedback. We pride ourselves on delivering the very best care and support and it is lovely to have this acknowledged. Charrington Manor is a very special place to call home.
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Review from Nick H (Son of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my father passed away last year, my mother fell into poor health suffering with a number of difficulties, that suggested she might never be able to fully look after herself again. The family had visited Charrington Manor previously and we recognised the home had great potential should we need
their services in future. However the difference between potential and what the home has provided and delivered has far outweighed all expectations. Not only is the home aesthetically a beautiful building, with luxury appeal consistent with 5 star hotel, the ambience of the the home is so very positive - a happy place for residents and staff filled with laughter and smiles with people living their lives to the full and definitely not living out their lives.
Staff are passionate, professional and dedicated in everything they do, providing level of care that I was totally not expecting, which means so much to our family, where we just want our mum to be happy and safe.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeWe are delighted to read how happy your are with our home. We know that is the people who make a difference and to have the team recognised makes us extremely proud. We strive for excellence and want to make every day special for our residents. Thank you for sharing this with us.
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Review from Michael Q (Son of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Charrington Manor has looked after both of my parents and given them an outstanding level of care. They had very different needs with my mother being severely disabled and my father active and alert but losing his memory. Charrington Manor tailored their experience to allow them both to get the most
out of their lives.
The quality of the facilities are outstanding, only surpassed by the empathy, care and kindness of all members of staff.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for your kind words and wonderful review of our home. Exceptional care and support is something we pride ourselves on delivering and it is wonderful to have this recognised thank you.
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Review from Peter N (Son of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has lived at Charrington Manor since July 2023. Both he and I consider ourselves very fortunate to have found Charrington. The whole team are focused on making it a lovely place to live and to visit. I would particularly highlight the team's responsiveness to any requests and their attention
to detail, be that in relation to clinical or day to day needs. It is so reassuring to know that dad is being looked after so well.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeWe are thrilled to hear how happy you and your father are with our home. It is an absolute privilege to support our residents and to have that recognised makes us all very proud. I will share all your kind words with the team.
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Review from A H (Son of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Charrington Manor in August following a spell in hospital. The care she has received since then has been second to none. Nothing is too much trouble. But more than that, it is clear that the staff genuinely care about the residents and are motivated to go the extra mile. The medical care
has been brilliant, and the staff are always prepared to spend time in letting me know how mum is getting on. The homemakers are equally brilliant and my mum can't speak highly enough of them. The facilities are fantastic and there are so many different activities for mum to participate in.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for your kind words. We are very proud of our home and all of the team are dedicated to delivering the very best care and support so I will share your feedback with the team.
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Review from Natalie S (Daughter of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lived at Charringon Manor Care Home for over two years until she sadly passed away. Throughout the whole time, the staff at Charrington have been excellent. They are caring and respectful and go the extra mile. I was fortunate enough to visit my mum daily since she moved to Charrington and I
was always made to feel very welcome by the staff and I got to know a lot of the residents and other regular visitors. As well as missing my dear mum, I will miss visiting Charrington.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeIt was an absolute privilege to be able to support your mum and we have been thinking of you during this sad time. Thank you for choosing Charrington Manor, my team pride themselves on delivering the very best care and support and I will share your feedback with them. You are always welcome to come back and visit.
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Review from Clive C (Son of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Charrington Manor Care Home cared for my mother for about a year.
Their care was the best, right up until my mother sadly passed in June 2024.
She was loved by all the home makers, and despite the harrowing trauma of dementia, they gave her the best care, and supported us through it all.
They will
always be people I respect for their commitment to providing a caring service and creating a warm environment for the residents.
Thank you Charrington Manor. You are the best.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeWe are thrilled to read your review about our home. Delivering exceptional care and support is what we pride ourselves on and I will share your feedback with my team. It was a privilege to be able to care for your mother and support you all during this period. Thank you.
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Review from R K (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Charrington Manor Care Home is a fantastic care home.
It is the staff that make a massive difference.
The staff are all friendly, helpful, dedicated and highly responsive. The management have built a strong, experienced team that work really well together to the benefit of the residents.
My mother
has been a resident since May 2023. She enjoys the company of her fellow residents, meal times are never missed, the daily entertainment, which is high quality. She loves the staff who make sure she is happy.
Unfortunately over the last 3 months, her cancer in the bowel has returned which has impacted her badly.
The staff have been magnificent in the dedication to and personal care of my mother. They have communicated well with me and my sisters and have been highly responsive to her needs and condition.
They have involved the doctor as required and balanced the medical needs with a pragmatic, realistic nursing approach.
Thank you Charrington team, you are the best.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeWe are so pleased to hear your very kind comments. Thank you so much for taking the time to leave a review for us.
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Review from G M (Friend of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
BBQ food was disappointing at £25 per head, but the entertainment was excellent.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeWe are sorry to hear that when you attended our event that you didn't enjoy the food. We pride ourselves on delivering the very best so would be happy to discuss how we could have improved.
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Review from Amanda T (Daughter of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into the Charrington Manor over a year ago. I visit her most days so I can see how caring the staff are towards the residents. There are plenty of activities available and something for anyone from light exercise classes like Tai Chi and yoga which my mum particularly loves to the opera
singer and or entertainers that come in regularly. All the staff at the Charrington are helpful and friendly - everyone smiles and it makes all the difference to the residents and visitors!
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for your wonderful review. We are delighted that your Mum is enjoying her new home and is happy with everything provided.
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Review from J B (Daughter of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved to Charrington Manor just over 2 months ago; from day one the care she has received has been excellent. The homemakers made sure that she got to know other residents and joined in the numerous organised activities. She enjoys the food, which is both plentiful and of a high standard. Any
request has been acted on immediately and the staff are so kind and caring towards her. When she has needed some medical assistance this has been provided very quickly and the staff have kept the family informed of any developments. My Mum has also enjoyed trips out to the coast, local garden centres, Wisley Gardens, and even a winery. I would highly recommend Charrington Manor.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeWe are delighted to hear how happy you and your Mum are with Charrington and that she is settling in well.
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Review from J N (Daughter of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother aged 91 has dementia and moved into Charrington Manor in January 2023. My father aged 95 has Parkinson's and also now is in the care home. He moved in February 2024. I have nothing but praise for Charrington Manor and would thoroughly recommend.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeWe are delighted to hear how happy you are with our home and the care your parents are receiving. It is wonderful when couples can continue to be together and we can continue to give them the best quality of life. I will share your comments with the team.
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Review from C S (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Charrington Manor is an amazing home for our elderly parents. The accommodation is clean, comfortable, and easy for them to live there. The chef is excellent. No complaints at all. The staff are the best part. They are friendly, caring, and a joy to communicate with us. The entertainment is great, with
lots of variety for different tastes. Plenty of other activities to keep everyone fit and healthy. I'll be booking myself in, in thirty years!
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for your lovely positive feedback about our home.
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Review from D C (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a long stay in hospital my Father was very warmly welcomed into Charrington Manor. All members of staff have been brilliant in caring for his needs and taking time to get to know him.
He has settled in and is happy. Thank you, Charrington Manor.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for your kind words about our home and the team. We are delighted your father has settled in so well.
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Review from Jane P (Daughter of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident of Charrington Manor for the past nineteen months and looks so well compared to when he arrived after spending weeks in hospital.
I cannot thank all the staff enough for all the care, compassion and empathy that they show Dad.
Everyone is so friendly and approachable, which
was comforting when as a family we needed support too.
Charrington Manor is a bright, calm environment that makes you feel at home as soon as you enter.
The food is wonderful and all homemade.
There is always some sort of activity happening throughout the day which so much thought goes into.
Thank you, everyone, at Charrington for all that you do!
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you so much for your wonderful feedback which I will share with all my team. We pride ourselves on delivering the best care and support, and it is wonderful to have this recognised.
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Review from L T (Granddaughter of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my time visiting Charrington Manor, I saw how caring the staff were towards the residents and how they were always there to provide what the residents needed. The activities that were on offer to all residents (minimum of 2 a day) had something for everybody and I enjoyed helping out with these
whilst getting to know the residents. The care home also has a very relaxing and calming feel to it, especially with the beautiful garden which I know the residents love exploring. I am very glad that I will be back to visit my grandad who I know is happy and having a lovely time there. I would highly recommend Charrington Manor.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for leaving such a wonderful review of our home. We are thrilled that your Grandad has settled into our home and is enjoying his new home. We look forward to welcoming you back to our home soon.
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Review from R M (Son of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good service and caring staff make this a special care home. Also, lovely gardens that the residents can enjoy now we have better weather. Nursing care is very good and there are lots of activities for those wanting to attend them.
Reply from Simona Varga-Pali, Home Manager at Charrington Manor Care HomeThank you for taking the time to review our home. We pride ourselves on delivering the very best care and support, and we are delighted to hear how happy you are with our home.
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Review from Heather M (Daughter of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our lovely mother has now been a resident of CM for just over a year, and we can never thank the wonderful team at CM enough for the incredible care given to her. It was such a difficult decision to move her into a care home, fraught with feelings of guilt and that we had let her down by no longer being
able to care for her at home. But the support, care, and love given to her since the day she became a resident at CM has been outstanding. And the support to us too through this difficult period and knowing that we were all working together to ensure as smooth a transition as possible for Mum.
So a year on I just want to say a huge thank you to all the CM team for everything you have done, and all that you continue to do. Hearing Mum say how happy she is here, that she has made lovely friends, that there is always so much to join in and do, and how kind everyone is, is the best 'anniversary' present we could have. Thank you all so much, you are truly amazing.
Reply from Lesley Loizou, Regional Community Relations Lead at Charrington Manor Care HomeWhat lovely words, mum is such a joy to care for she is always smiling and looks so happy. We will share your appreciation with the team and thank you so much it means a lot to us to be recognised for the work that we do.
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Review from David L (Son of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was the first resident when the home opened in 2022. He was welcomed by all the staff when he arrived and for the first week or two he had the undivided attention of all the carers. Two years on and with some 70-odd residents now it amazingly feels like he still has that same level of care.
Their philosophy is quite unusual in that each resident has their own regular 'family' of carers who know and understand them, far better than at any other care home we've experienced. He is now 100 years old and fitter than when he arrived; a testament to the quality of the place. From top to bottom Charrington Manor has the best staff, the best environment, and the best care. We couldn't recommend it highly enough.
Reply from Lesley Loizou, Regional Community Relations Lead at Charrington Manor Care HomeThank you so much for your lovely words, we all started this journey together at the beginning of 2022, and look how far we have come, Dad has thrived since coming to us and Charrington wouldn't be the same without his cheeky character. We will share your comments with the team to show them how much families appreciate their work and look forward to seeing you all again soon.
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Review from B S (Respite Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Here for one month of rehab, my care has been excellent in every way. Superb food, very attentive staff, and a lovely friendly atmosphere. A huge thank you.
Reply from Lesley Loizou, Regional Community Relations Lead at Charrington Manor Care HomeThank you for your lovely review which we will share with the team, we have missed seeing you here, so please come back and visit us anytime.
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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Charrington Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 62 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 62 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for Charrington Manor Care Home is calculated as follows: ( (696 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 739 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Charrington Manor Care Home is based on 62 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 62 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 26 Feb 2026

We have limited availability. Please contact us to discuss your requirements

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Awards / Recognitions (5)

Meet the Team (1)

Alina

Alina Varga-Pali

Job Title: Registered Care Home Manager

A registered general nurse, Simona (Alina) Varga-Pali, brings more than 16 years of experience from both acute and social care settings to her role at Charrington Manor Care Home in West Byfleet. Formerly working as Clinical Lead at the Journalist Charity nursing home and Gracewell Healthcare before joining Hamberley, Simona’s career achievements include leading a care home to an Outstanding CQC rating. Simona has also achieved the Champion of Quality award by Sunrise Senior Living in 2018. Outside of her working life, Simona is passionate about charity work.


"The heart of Charrington Manor is its people. We take pride in our close-knit community where every resident is supported to live life on their own terms. Our dedicated team, which I am honoured to lead, works tirelessly to ensure that each individual at Charrington feels valued, understood, and truly at home."

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