
I couldn't ask for a better home for my mother with staff I trust 100 per cent.Jennifer B(Daughter of Resident/Service User)

The staff are very kind, professional and attentive, and environment is just lovelyTess C(Daughter of Resident/Service User)

I have witnessed joy, thoughtfulness, kindness, gentleness and dedication within their working daysJames S(Son of Resident/Service User)

I couldn't ask for a better home for my mother with staff I trust 100 per cent.Jennifer B(Daughter of Resident/Service User)

The staff are very kind, professional and attentive, and environment is just lovelyTess C(Daughter of Resident/Service User)

I have witnessed joy, thoughtfulness, kindness, gentleness and dedication within their working daysJames S(Son of Resident/Service User)

Charrington Manor is a stunning, state-of-the-art care home situated in West Byfleet, offering residential, dementia and nursing care, as well short breaks for the older community.
This luxury care home is now open and welcoming new residents - book your tour today to find out more about the exceptional features and facilities which set Charrington Manor apart from the standard care home.
Part of the Hamberley Care Homes group, Charrington Manor Care...
Care Provided by Charrington Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
Weekly fees vary depending on room availability and an individual care needs assessment.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Charrington Manor Care Home for full pricing details and T&Cs.
Contact Charrington Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hamberley Care Homes
- Private Owned
Person in charge
- Alina Varga-Pali(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (74)
- Couples/Companion Rooms with ensuite Wet Room (6)
Visiting
- No restrictions on visiting
Parking
- Parking is available on site
Charrington Manor Care Home Reviews (97)
Charrington Manor Care Home has a Review Score of 9.9 (9.935) out of 10, based on 58 reviews in the last 2 years.
Over all time Charrington Manor Care Home has 97 reviews.
The care that all staff have shown towards my father is exceptional. He recently had an overnight stay in hospital and on his return the manager, assistant manager and several staff all came out to welcome him back and they had laid on tea and cakes. It felt like they really cared that one of their community had been ill. Lovely, caring family of staff.
We are delighted to hear how happy you are with you home. It is an absolute pleasure to be able to support your father and it is lovely for you to share such wonderful feedback.
Staff are passionate, professional and dedicated in everything they do, providing level of care that I was totally not expecting, which means so much to our family, where we just want our mum to be happy and safe.
We are delighted to read how happy your are with our home. We know that is the people who make a difference and to have the team recognised makes us extremely proud. We strive for excellence and want to make every day special for our residents. Thank you for sharing this with us.
The quality of the facilities are outstanding, only surpassed by the empathy, care and kindness of all members of staff.
Thank you for your kind words and wonderful review of our home. Exceptional care and support is something we pride ourselves on delivering and it is wonderful to have this recognised thank you.
My father has lived at Charrington Manor since July 2023. Both he and I consider ourselves very fortunate to have found Charrington. The whole team are focused on making it a lovely place to live and to visit. I would particularly highlight the team's responsiveness to any requests and their attention to detail, be that in relation to clinical or day to day needs. It is so reassuring to know that dad is being looked after so well.
We are thrilled to hear how happy you and your father are with our home. It is an absolute privilege to support our residents and to have that recognised makes us all very proud. I will share all your kind words with the team.
Mum moved into Charrington Manor in August following a spell in hospital. The care she has received since then has been second to none. Nothing is too much trouble. But more than that, it is clear that the staff genuinely care about the residents and are motivated to go the extra mile. The medical care has been brilliant, and the staff are always prepared to spend time in letting me know how mum is getting on. The homemakers are equally brilliant and my mum can't speak highly enough of them. The facilities are fantastic and there are so many different activities for mum to participate in.
Thank you for your kind words. We are very proud of our home and all of the team are dedicated to delivering the very best care and support so I will share your feedback with the team.
My mum lived at Charringon Manor Care Home for over two years until she sadly passed away. Throughout the whole time, the staff at Charrington have been excellent. They are caring and respectful and go the extra mile. I was fortunate enough to visit my mum daily since she moved to Charrington and I was always made to feel very welcome by the staff and I got to know a lot of the residents and other regular visitors. As well as missing my dear mum, I will miss visiting Charrington.
It was an absolute privilege to be able to support your mum and we have been thinking of you during this sad time. Thank you for choosing Charrington Manor, my team pride themselves on delivering the very best care and support and I will share your feedback with them. You are always welcome to come back and visit.
Their care was the best, right up until my mother sadly passed in June 2024.
She was loved by all the home makers, and despite the harrowing trauma of dementia, they gave her the best care, and supported us through it all.
They will always be people I respect for their commitment to providing a caring service and creating a warm environment for the residents.
Thank you Charrington Manor. You are the best.
We are thrilled to read your review about our home. Delivering exceptional care and support is what we pride ourselves on and I will share your feedback with my team. It was a privilege to be able to care for your mother and support you all during this period. Thank you.
It is the staff that make a massive difference.
The staff are all friendly, helpful, dedicated and highly responsive. The management have built a strong, experienced team that work really well together to the benefit of the residents.
My mother has been a resident since May 2023. She enjoys the company of her fellow residents, meal times are never missed, the daily entertainment, which is high quality. She loves the staff who make sure she is happy.
Unfortunately over the last 3 months, her cancer in the bowel has returned which has impacted her badly.
The staff have been magnificent in the dedication to and personal care of my mother. They have communicated well with me and my sisters and have been highly responsive to her needs and condition.
They have involved the doctor as required and balanced the medical needs with a pragmatic, realistic nursing approach.
Thank you Charrington team, you are the best.
We are so pleased to hear your very kind comments. Thank you so much for taking the time to leave a review for us.
BBQ food was disappointing at £25 per head, but the entertainment was excellent.
We are sorry to hear that when you attended our event that you didn't enjoy the food. We pride ourselves on delivering the very best so would be happy to discuss how we could have improved.
My mother moved into the Charrington Manor over a year ago. I visit her most days so I can see how caring the staff are towards the residents. There are plenty of activities available and something for anyone from light exercise classes like Tai Chi and yoga which my mum particularly loves to the opera singer and or entertainers that come in regularly. All the staff at the Charrington are helpful and friendly - everyone smiles and it makes all the difference to the residents and visitors!
Thank you for your wonderful review. We are delighted that your Mum is enjoying her new home and is happy with everything provided.
My Mum moved to Charrington Manor just over 2 months ago; from day one the care she has received has been excellent. The homemakers made sure that she got to know other residents and joined in the numerous organised activities. She enjoys the food, which is both plentiful and of a high standard. Any request has been acted on immediately and the staff are so kind and caring towards her. When she has needed some medical assistance this has been provided very quickly and the staff have kept the family informed of any developments. My Mum has also enjoyed trips out to the coast, local garden centres, Wisley Gardens, and even a winery. I would highly recommend Charrington Manor.
We are delighted to hear how happy you and your Mum are with Charrington and that she is settling in well.
My mother aged 91 has dementia and moved into Charrington Manor in January 2023. My father aged 95 has Parkinson's and also now is in the care home. He moved in February 2024. I have nothing but praise for Charrington Manor and would thoroughly recommend.
We are delighted to hear how happy you are with our home and the care your parents are receiving. It is wonderful when couples can continue to be together and we can continue to give them the best quality of life. I will share your comments with the team.
Charrington Manor is an amazing home for our elderly parents. The accommodation is clean, comfortable, and easy for them to live there. The chef is excellent. No complaints at all. The staff are the best part. They are friendly, caring, and a joy to communicate with us. The entertainment is great, with lots of variety for different tastes. Plenty of other activities to keep everyone fit and healthy. I'll be booking myself in, in thirty years!
Thank you for your lovely positive feedback about our home.
He has settled in and is happy. Thank you, Charrington Manor.
Thank you for your kind words about our home and the team. We are delighted your father has settled in so well.
I cannot thank all the staff enough for all the care, compassion and empathy that they show Dad.
Everyone is so friendly and approachable, which was comforting when as a family we needed support too.
Charrington Manor is a bright, calm environment that makes you feel at home as soon as you enter.
The food is wonderful and all homemade.
There is always some sort of activity happening throughout the day which so much thought goes into.
Thank you, everyone, at Charrington for all that you do!
Thank you so much for your wonderful feedback which I will share with all my team. We pride ourselves on delivering the best care and support, and it is wonderful to have this recognised.
During my time visiting Charrington Manor, I saw how caring the staff were towards the residents and how they were always there to provide what the residents needed. The activities that were on offer to all residents (minimum of 2 a day) had something for everybody and I enjoyed helping out with these whilst getting to know the residents. The care home also has a very relaxing and calming feel to it, especially with the beautiful garden which I know the residents love exploring. I am very glad that I will be back to visit my grandad who I know is happy and having a lovely time there. I would highly recommend Charrington Manor.
Thank you for leaving such a wonderful review of our home. We are thrilled that your Grandad has settled into our home and is enjoying his new home. We look forward to welcoming you back to our home soon.
Good service and caring staff make this a special care home. Also, lovely gardens that the residents can enjoy now we have better weather. Nursing care is very good and there are lots of activities for those wanting to attend them.
Thank you for taking the time to review our home. We pride ourselves on delivering the very best care and support, and we are delighted to hear how happy you are with our home.
So a year on I just want to say a huge thank you to all the CM team for everything you have done, and all that you continue to do. Hearing Mum say how happy she is here, that she has made lovely friends, that there is always so much to join in and do, and how kind everyone is, is the best 'anniversary' present we could have. Thank you all so much, you are truly amazing.
What lovely words, mum is such a joy to care for she is always smiling and looks so happy. We will share your appreciation with the team and thank you so much it means a lot to us to be recognised for the work that we do.
My father was the first resident when the home opened in 2022. He was welcomed by all the staff when he arrived and for the first week or two he had the undivided attention of all the carers. Two years on and with some 70-odd residents now it amazingly feels like he still has that same level of care. Their philosophy is quite unusual in that each resident has their own regular 'family' of carers who know and understand them, far better than at any other care home we've experienced. He is now 100 years old and fitter than when he arrived; a testament to the quality of the place. From top to bottom Charrington Manor has the best staff, the best environment, and the best care. We couldn't recommend it highly enough.
Thank you so much for your lovely words, we all started this journey together at the beginning of 2022, and look how far we have come, Dad has thrived since coming to us and Charrington wouldn't be the same without his cheeky character. We will share your comments with the team to show them how much families appreciate their work and look forward to seeing you all again soon.
Here for one month of rehab, my care has been excellent in every way. Superb food, very attentive staff, and a lovely friendly atmosphere. A huge thank you.
Thank you for your lovely review which we will share with the team, we have missed seeing you here, so please come back and visit us anytime.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 10 Apr 2026
Residents, families and members of the local community recently came together at Charrington Manor Care Home in West Byfleet to mark four years since the home first opened, celebrating the...
- 10 Feb 2026
Residents at Charrington Manor Care Home in West Byfleet recently enjoyed a special day celebrating creativity, community and the positive impact of the arts in later life. The home welcomed...
- 18 Feb 2025
We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...
There are no upcoming events for Charrington Manor Care Home.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Hamberley Care Homes
- 31 Jan 2025Recipient: Hamberley Care Homes
- 31 Jan 2024Recipient: Hamberley Care Homes
Meet the Team (1)

A registered general nurse, Simona (Alina) Varga-Pali, brings more than 16 years of experience from both acute and social care settings to her role at Charrington Manor Care Home in West Byfleet. Formerly working as Clinical Lead at the Journalist Charity nursing home and Gracewell Healthcare before joining Hamberley, Simona’s career achievements include leading a care home to an Outstanding CQC rating. Simona has also achieved the Champion of Quality award by Sunrise Senior Living in 2018. Outside of her working life, Simona is passionate about charity work.
"The heart of Charrington Manor is its people. We take pride in our close-knit community where every resident is supported to live life on their own terms. Our dedicated team, which I am honoured to lead, works tirelessly to ensure that each individual at Charrington feels valued, understood, and truly at home."
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