
I couldn't ask for a better home for my mother with staff I trust 100 per cent.Jennifer B(Daughter of Resident/Service User)

The staff are very kind, professional and attentive, and environment is just lovelyTess C(Daughter of Resident/Service User)

I have witnessed joy, thoughtfulness, kindness, gentleness and dedication within their working daysJames S(Son of Resident/Service User)

I couldn't ask for a better home for my mother with staff I trust 100 per cent.Jennifer B(Daughter of Resident/Service User)

The staff are very kind, professional and attentive, and environment is just lovelyTess C(Daughter of Resident/Service User)

I have witnessed joy, thoughtfulness, kindness, gentleness and dedication within their working daysJames S(Son of Resident/Service User)

Charrington Manor is a stunning, state-of-the-art care home situated in West Byfleet, offering residential, dementia and nursing care, as well short breaks for the older community.
This luxury care home is now open and welcoming new residents - book your tour today to find out more about the exceptional features and facilities which set Charrington Manor apart from the standard care home.
Part of the Hamberley Care Homes group, Charrington Manor Care...
Care Provided by Charrington Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
Weekly fees vary depending on room availability and an individual care needs assessment.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Charrington Manor Care Home for full pricing details and T&Cs.
Contact Charrington Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hamberley Care Homes
- Private Owned
Person in charge
- Alina Varga-Pali(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (74)
- Couples/Companion Rooms with ensuite Wet Room (6)
Visiting
- No restrictions on visiting
Parking
- Parking is available on site
Charrington Manor Care Home Reviews (97)
Charrington Manor Care Home has a Review Score of 9.9 (9.935) out of 10, based on 58 reviews in the last 2 years.
Over all time Charrington Manor Care Home has 97 reviews.
Very big and well-built. Good decoration. Well-thought-out rooms. Very good food. Helpful staff and very friendly. Never felt cold at any time when visiting.
It is good to know that the building works well, our directors will be pleased to hear this as they take great pride in the design and build quality as well as ensuring that we keep everyone warm and comfortable. Hope to see you again soon.
This is such a welcoming and warm place to live. As a family, we have been so impressed with the design and facilities of the home and with the wonderful, friendly atmosphere. The staff are always cheery and their dedication to the residents is impressive. Both the manager and deputy manager are both very approachable and clearly lead well as is witnessed by the high quality of care at Charrington Manor Care Home. We would highly recommend the home as a wonderful place to live and be cared for.
Thank you, Graham, we will share your comments with our team so they know how much their hard work is appreciated. It is a pleasure to look after Mum, she is an absolute delight.
Charrington Manor Care Home is a lovely new care home with very good facilities and atmosphere. The staff are very kind, personable and thoughtful. Unfortunately, it has taken a while for them to fully appreciate my husband's relatively complex conditions and it is only after nearly a month that they are appreciating how much care he needs. However, although a slowish learning curve, they are nearly winning the battle. I am always made to feel welcome when I visit, with regular updates on my husband's condition.
Thank you for your kind review. It was a pleasure to look after your husband and work with you to closely monitor and update his complex needs. You are always welcome at Charrington Manor.
The staff are very friendly and helpful.
The facility internally is very clean and well-designed.
The activities are excellent for the clients and much appreciated by all.
Thank you so much for your comments, our staff work very hard to ensure all aspects of the home is in top condition for our residents to enjoy and to be proud to entertain their loved ones. We will share your comments with them and look forward to sharing a wonderful festive season with everyone enjoying a wide variety of activities. Lesley
I am so pleased we found this home for Mum and cannot fault the care and attention given to her. I highly recommend this home.
Hello Margaret, thank you so much, we are so pleased you moved her to us, she is such a pleasure to look after. I will pass your comments on to the staff and look forward to seeing you soon. Lesley.
Charrington Manor Care Home is a fantastic nursing home. They have wonderful entertainment and staff and they should be very proud of the home and their services. Each day us something to look forward to for the residents. I have worked in nursing homes, nothing comes near this home. My sister is so lucky to be there, it is absolutely 100%, it's like being at a luxury hotel.
Thank you, we are very proud and we will pass on your feedback so they know their hard work is being recognised by families. Look forward to seeing you soon. Lesley.
Care 100%. Entertainment 100%. I cannot fault this care home. The staff are exceptional, the building is well-suited to all types of care, from intensive to residential. 100% all-round.
Thank you so much, we will pass your feedback on to the staff and it is always lovely to see you both when you visit.
Nothing is too much trouble to ensure my father's best interests and well-being are taken care of.
My thanks to everyone involved.
Dear Stephen, thank you, Dad was one of our first residents and has been an absolute pleasure. From the start, he was very patient with us as we got to grips with the new home and team and comes up with some really good ideas and suggestions so we can continually improve our service to our residents. Lesley.
I have been very impressed with the care provided to my mother, in particular, I appreciate the way that staff treat her as a person with individual needs. The facilities themselves are also excellent.
Dear Mark, thank you so much for your comments, Mum is an absolute pleasure to look after, always so happy and cheerful. Lesley.
The meal and service were well beyond excellent. A lovely reception from staff etc.
Thank you, Peter, it was a great day and so pleased that you all enjoyed yourselves so much. Lesley.
Very nice. The food is out of this world. The staff are excellent.
Thank you Joan, I will pass on your compliments to the chef and his team.
Taking away the joy of a birthday dinner at Charrington Manor Care Home, this place offers everything that a client/family member needs at this stage of life. The facilities are first-class and Charrington offers everything a client/family member needs and more. I'm extremely happy that my mother is here and hoping that her journey here is one of contentment and happiness until she passes and meets her maker.
Thank you so much we are delighted that Mum is with us and she is a great pleasure. We loved the party it was great fun and we hope Mum is with us for a long time yet. Lesley
From the beginning, I have been extremely satisfied and really happy with the high level of staff care and premises. Extremely cheerful and smiley carers who are always willing to help! The premises are very clean, smart and tidy and the room is very spacious. Overall, I think you are a well thought out retirement home. For improvement, I would design and add a little water fountain in the garden to cut out the noise from the road. Thank you!
Dear Pascale, thank you so much for your feedback, I do think we have a water feature around the back of the garden but the feature hasn't been activated but will let the team know and that is a great idea. Look forward to seeing you with your family soon. Lesley.
My mother loves it and all the staff are excellent.
Dear Gary, thank you for your kind words, we will pass your appreciation on to the staff, as you know they work extremely hard to care for the residents. They all really enjoy Mum's wicked sense of humour.
My friend has only been at the care home a short time, but I am very impressed with the care she is getting. What a difference to the last home she was in. Everything is wonderful, can’t fault anything, wish I had found the home sooner.
Thank you Suzy, I know you were all very anxious about whether the move was the right thing to do but it has been a great success and she is settling in really well. We will pass your comments on to the rest of the team.
My Grandmother has recently been transferred to Charrington Manor Care Home from an inferior care facility that was not of our choosing. I have already been very impressed with the level of care she has received from the team at Charrington Manor Care Home. She has dementia which is progressing with some speed and I feel that she could not be in a more comfortable and caring environment for her current needs. Looking forward to using the garden facilities as the weather improves. A lovely modern room with a view and an immaculate bathroom. Very helpful and careful staff, who are welcoming to visitors, at times to suit busy family members. Thank you everyone for taking care of my beloved Nanna at this difficult time in her life.
I will pass on your comments to the staff who are totally dedicated to your nanna and making her feel comfortable and cared for, she is becoming more engaged every day that passes and, of course, chose the winner of our Grand National sweep! We are looking forward to her new wheelchair arriving so we can take her out to the gardens to enjoy this lovely weather we are having.
Mum has only been in Charrington Manor Care Home for a little while but I can already see an improvement in her well being. At the previous care home, she seemed to spend all of her time asleep with no interest in anything. Well done Charrington Manor Care Home.
Dear David, thank you so much for your kind words and for your support leading up to mum's move to Charrington Manor, you gave us a great deal of help to understand her needs and have made it much easier for us to take care of her and delighted she was our Grand National winner!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 10 Apr 2026
Residents, families and members of the local community recently came together at Charrington Manor Care Home in West Byfleet to mark four years since the home first opened, celebrating the...
- 10 Feb 2026
Residents at Charrington Manor Care Home in West Byfleet recently enjoyed a special day celebrating creativity, community and the positive impact of the arts in later life. The home welcomed...
- 18 Feb 2025
We are thrilled to announce that Hamberley Care Homes has been selected as a finalist for Residential Elderly Care Provider of the Year (Medium Group) at the HealthInvestor Awards 2025!...
There are no upcoming events for Charrington Manor Care Home.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Hamberley Care Homes
- 31 Jan 2025Recipient: Hamberley Care Homes
- 31 Jan 2024Recipient: Hamberley Care Homes
Meet the Team (1)

A registered general nurse, Simona (Alina) Varga-Pali, brings more than 16 years of experience from both acute and social care settings to her role at Charrington Manor Care Home in West Byfleet. Formerly working as Clinical Lead at the Journalist Charity nursing home and Gracewell Healthcare before joining Hamberley, Simona’s career achievements include leading a care home to an Outstanding CQC rating. Simona has also achieved the Champion of Quality award by Sunrise Senior Living in 2018. Outside of her working life, Simona is passionate about charity work.
"The heart of Charrington Manor is its people. We take pride in our close-knit community where every resident is supported to live life on their own terms. Our dedicated team, which I am honoured to lead, works tirelessly to ensure that each individual at Charrington feels valued, understood, and truly at home."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charrington Manor Care Home to verify any information. View our terms and conditions. Charrington Manor Care Home has an Enhanced Service -more info.