Charrington Manor Care Home

1A Hobbs Close, West Byfleet KT14 6LT
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9.9 85 Reviews
  • Charrington Manor Care Home, West Byfleet
Charrington Manor is a stunning, state-of-the-art care home situated in West Byfleet, offering residential, dementia and nursing care, as well short breaks for the older community.

This luxury care home is now open and welcoming new residents - book your tour today to find out more about the exceptional features and facilities which set Charrington Manor apart from the standard care home.

Part of the Hamberley Care Homes group, Charrington Manor Care Home in West Byfleet features:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living
- The wellbeing and beauty salon, that includes hairdressing and a nail bar for manicures, pedicures and hand massages
- A bar and an elegant café to enjoy a cappuccino with family and friends, and bright living spaces for socialising across all floors
- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

Charrington Manor offers luxurious living coupled with a new and innovative approach to truly personalised care. Within the home, you will find the award-winning Homemakers of Hamberley.

The Homemakers not only provide the highest quality of care but they focus on the tiny details that make each day special for every resident.

Happiness and harmony are at the heart of home life and that is why Charrington Manor has a designated wellbeing and lifestyle coach to ensure that they create a nurturing and stimulating environment for everyone, residents and staff alike.

This personalised approach to care means that the care home can cater for all their residents’ unique wellbeing needs, providing as little or as much support as you require.

Whatever you need to live the life you want, you'll find it at Charrington Manor - book your tour today.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1945
  • Self-Funded Residential Dementia Care: from £2095
  • Self-Funded Nursing Care: from £2255
  • Self-Funded Nursing Dementia Care: from £2365

Please contact the home directly to discuss the fees, inclusions and exclusions and to discuss any third party contributions you may be entitled to.

These prices are only a guideline, please contact Charrington Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Alina Varga-Pali (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (74)
  • Single Rooms with Ensuite Wet Room (74)
  • Couples/Companion Rooms with Ensuite Wet Room (6)

Visiting

  • No restrictions on visiting

Parking

  • Parking is available on site

Charrington Manor Care Home Reviews (85)

9.9

Charrington Manor Care Home has a Review Score of 9.9 (9.912) out of 10, based on 59 reviews in the last 2 years.
Over all time Charrington Manor Care Home has 85 reviews.

Overall Experience
  • 77
  • 8
  • 0
  • 0
  • 0
Date Published
  • 85
  • 11
  • 37
  • 59
  • 26
Reviewer Connection to Charrington Manor Care Home
  • 30
  • 26
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 85, showing 81-85
Review from Pascale M (Daughter-in-law of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the beginning, I have been extremely satisfied and really happy with the high level of staff care and premises. Extremely cheerful and smiley carers who are always willing to help! The premises are very clean, smart and tidy and the room is very spacious. Overall, I think you are a well thought
out retirement home. For improvement, I would design and add a little water fountain in the garden to cut out the noise from the road. Thank you!
Reply from Lesley Loizou, Regional Community Relations Lead at Charrington Manor Care Home

Dear Pascale, thank you so much for your feedback, I do think we have a water feature around the back of the garden but the feature hasn't been activated but will let the team know and that is a great idea. Look forward to seeing you with your family soon. Lesley.

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Review from G C (Son of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Charrington Manor Care Home is a fantastic place.
My mother loves it and all the staff are excellent.
Reply from Lesley Loizou, Regional Community Relations Lead at Charrington Manor Care Home

Dear Gary, thank you for your kind words, we will pass your appreciation on to the staff, as you know they work extremely hard to care for the residents. They all really enjoy Mum's wicked sense of humour.

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Review from Suzy P (Power of Attorney of Resident) published on 14 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has only been at the care home a short time, but I am very impressed with the care she is getting. What a difference to the last home she was in. Everything is wonderful, can’t fault anything, wish I had found the home sooner.
Reply from Lesley Loizou, Regional Community Relations Lead at Charrington Manor Care Home

Thank you Suzy, I know you were all very anxious about whether the move was the right thing to do but it has been a great success and she is settling in really well. We will pass your comments on to the rest of the team.

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Review from R P (Grandson of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother has recently been transferred to Charrington Manor Care Home from an inferior care facility that was not of our choosing. I have already been very impressed with the level of care she has received from the team at Charrington Manor Care Home. She has dementia which is progressing with
some speed and I feel that she could not be in a more comfortable and caring environment for her current needs. Looking forward to using the garden facilities as the weather improves. A lovely modern room with a view and an immaculate bathroom. Very helpful and careful staff, who are welcoming to visitors, at times to suit busy family members. Thank you everyone for taking care of my beloved Nanna at this difficult time in her life.
Reply from Lesley Loizou, Regional Community Relations Lead at Charrington Manor Care Home

I will pass on your comments to the staff who are totally dedicated to your nanna and making her feel comfortable and cared for, she is becoming more engaged every day that passes and, of course, chose the winner of our Grand National sweep! We are looking forward to her new wheelchair arriving so we can take her out to the gardens to enjoy this lovely weather we are having.

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Review from David H (Son of Resident) published on 22 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been in Charrington Manor Care Home for a little while but I can already see an improvement in her well being. At the previous care home, she seemed to spend all of her time asleep with no interest in anything. Well done Charrington Manor Care Home.
Reply from Lesley Loizou, Regional Community Relations Lead at Charrington Manor Care Home

Dear David, thank you so much for your kind words and for your support leading up to mum's move to Charrington Manor, you gave us a great deal of help to understand her needs and have made it much easier for us to take care of her and delighted she was our Grand National winner!

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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Charrington Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 59 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.912 for Charrington Manor Care Home is calculated as follows: ( (647 Excellents x 5) + (50 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 703 Ratings = 4.912
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Charrington Manor Care Home is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 59 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Simona

Simona Varga-Pali

Job Title: Registered Care Home Manager

A registered general nurse, Simona Varga-Pali brings more than 16 years of experience from both acute and social care settings to her role at Charrington Manor Care Home in West Byfleet. Formerly working as Clinical Lead at the Journalist Charity nursing home and Gracewell Healthcare before joining Hamberley, Simona’s career achievements include leading a care home to an Outstanding CQC rating. Simona has also achieved the Champion of Quality award by Sunrise Senior Living in 2018. Outside of her working life, Simona is passionate about charity work.


"The heart of Charrington Manor is its people. We take pride in our close-knit community where every resident is supported to live life on their own terms. Our dedicated team, which I am honoured to lead, works tirelessly to ensure that each individual at Charrington feels valued, understood, and truly at home."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charrington Manor Care Home to verify any information. View our terms and conditions. Charrington Manor Care Home has an Enhanced Service - more info.