Lace Hill is fantastic the staff are very professinal and friendly, everywhere is clean, my friend said the food is lovely and she is very well looked after.
17 December 2025
I sincerely could not be happier with the care provided. My mum is treated with exceptional tenderness, attentiveness and respect. The range of activities provides brilliant stimulation, socialisation, laughter and joy. All in all - more (far more) than I could ever have hoped for at this stage of
her life.
24 November 2025
My aunt was cared for at Lace Hill Manor for over a year. The care she received was exceptional. The staff are kind, thoughtful and caring and made sure all of her needs were met and more and that she was comfortable and content. Choosing a care home was a very big decision for us as a family but we
definitely made the right decision with Lace Hill and I would recommend it 100%. A huge thank you to the team for all of their care and compassion. It is genuinely appreciated. We as a family were always assured she was receiving high quality, compassionate care in a beautiful environment.
19 November 2025
Wonderful caring staff who are kind to my mum. Cooperative when I need a wheelchair to take mum out. Lovely atmosphere upstairs.
- no weekend receptionist is a big problem - residents tried to reach the button to let herself out today.
- cutlery very dirty/filthy/ unsanitary. Yuck. that has been
for a long time.
- unreliable coffee machine, never any cups/ sugar/ spoons available.
16 October 2025
Warm welcome, all staff are kind, professional and friendly. The residence is very clean.
14 April 2025
The care here has been excellent and give myself and my sister so much peace of mind that out auntie is being so well looked after. Everyone is so welcoming and friendly as well as being completely professional. Everyone went out of their way for our auntie on her 97th birthday, and we borrowed a
room to have a lovely family party for her with all the family coming in to join her.
11 April 2025
Lace Hill, regarding care and quality is good and excellent over all areas. However, management regarding emails sent to accounts are poor, as they do not respond.
One area the home could improve is the provision of foot stools by the chairs. Also, the toilet by the lounges has been out of order
for a long time.
10 April 2025
Staff are very helpful and friendly, care home very clean and tidy. Supportive to mums needs and patient and helpful suggestions for mums care.
04 April 2025
I love the layout of the care home, it's spacious and light, lots of room for mum to walk about. When I come to visit, I love that I can easily see Mum has been well cared for. Her clothes have been chosen so she looks nice. The laundry does an excellent job, as mum regularly spills coffee down her
top, but they always get the stains out. When mum is on form, there is always something going on. But on the days she isn't she is allowed to sleep with dignity.
03 April 2025
My sister has settled in very well. She has been with you now for about a year. Whenever I see her she invariably praises her environment and enjoys the ambiance at Lace Hill Manor as do I. The staff are always welcoming and helpful and I do thank them for their care of my sister. Thank you all from
my husband and myself.
27 March 2025
All staff have been very helpful. Nothing is too much trouble.
24 January 2025
I would like to say a massive thank you to the staff on the dementia ward. Especially two members of staff in particular. They work so hard, all staff do.
These two members of staff always make me feel welcome and feel like apart of a family when I come to see my beloved friend.
Lace Hill are
very lucky to have them as staff.
All the staff at Lace Hill are as lovely as each other.
If I ever need to be in a care home, I would pick Lace Hill, and if I ever know someone who needs to be cared for, I'd 100% choose Lace Hill Manor.
27 November 2024
I would highly recommend Lace Hill Manor. All of the staff are amazing and provide my husband who has dementia with the highest standard of care and kindness. There are so many activities available every day which he is encouraged to participate in designed to provide him with the stimulation he
needs. The home itself is bright with lots of natural light and has also become a welcoming and supportive environment for me at a time that has been very emotionally difficult for me to deal with. I simply cannot praise all of the staff highly enough and would like to say a massive thank you to all of them from both my husband and myself.
31 October 2024
I wish to share my appreciation and to say thank you to all of the staff at Lace Hill. From the managers, front desk staff to the carers who provide the everyday care that my mum receives. They are all a credit to the home, they are easy to approach, friendly and welcoming whenever I or my family
visit. I would highly recommend Lace Hill Manor to families looking for a safe and friendly home for their loved ones. I am so grateful for all the care my mum receives.
30 October 2024
Care staff are excellent. I have no concerns re care. I have given 4 stars as I think as titled a luxury care home there are some areas which do not match this ie lack of continuing maintenance/gardener which means things get left. Local contractors should be allowed to come in and cover this.
Resident minibus has not been in use for a very long time. A shame as likely a factor that draws relatives to use this care home.
14 October 2024
My mother-in-law has settled into Lace Hill Manor Care Home very well, this is because every staff member is very caring and attentive to her. As a family we all feel very welcomed on every visit and nothing is too much trouble.
14 October 2024
All staff very helpful and kind very understanding towards my Mum. Her room is very clean and tidy, she enjoys the events that are on during the day. She seems to enjoy the food and has never complained of being hungry. Good to see that the gardens have been seen to as it's lovely for my mum to look
out on from her room.
15 February 2024
What a beautiful, clean and welcoming care home. Very impressed with all the staff and facilities.
From the front desk to all the helpful nursing staff, could not fault a single thing.
Would certainly recommend Lace Hill Manor.
19 September 2023
My pa is halfway through a two-week spell of respite and we could not be more delighted with how quickly he has settled and how well he is being looked after. All members of staff that we have met are so warm and welcoming and the care team on his floor are superb! He has clearly been involved in
and enjoying lots of activities and when we visited him yesterday it was at lunchtime so we sat with him while he ate and the food looked and smelt absolutely scrumptious!
An easy top marks all around!
14 August 2023
My dear mum was only in Lace Hill for 2 weeks, but the kindness, care and support she received were outstanding, as was the care for my dad and the whole family. We were so grateful to the lovely manager for speedily moving Mum in and the staff for helping to find transport. All the staff looking
after Mum were exceptionally compassionate and caring, getting to know her quickly despite her limited language. All were so kind to us during her last days, which were in beautiful calm surroundings enabling us to cherish the time we had with her. A huge thank you to you all.
Latest Reviews for Lace Hill Manor
28 January 2026
Lace Hill is fantastic the staff are very professinal and friendly, everywhere is clean, my friend said the food is lovely and she is very well looked after.
17 December 2025
I sincerely could not be happier with the care provided. My mum is treated with exceptional tenderness, attentiveness and respect. The range of activities provides brilliant stimulation, socialisation, laughter and joy. All in all - more (far more) than I could ever have hoped for at this stage of
her life.
24 November 2025
My aunt was cared for at Lace Hill Manor for over a year. The care she received was exceptional. The staff are kind, thoughtful and caring and made sure all of her needs were met and more and that she was comfortable and content. Choosing a care home was a very big decision for us as a family but we
definitely made the right decision with Lace Hill and I would recommend it 100%. A huge thank you to the team for all of their care and compassion. It is genuinely appreciated. We as a family were always assured she was receiving high quality, compassionate care in a beautiful environment.
19 November 2025
Wonderful caring staff who are kind to my mum. Cooperative when I need a wheelchair to take mum out. Lovely atmosphere upstairs.
- no weekend receptionist is a big problem - residents tried to reach the button to let herself out today.
- cutlery very dirty/filthy/ unsanitary. Yuck. that has been
for a long time.
- unreliable coffee machine, never any cups/ sugar/ spoons available.
16 October 2025
Warm welcome, all staff are kind, professional and friendly. The residence is very clean.
14 April 2025
The care here has been excellent and give myself and my sister so much peace of mind that out auntie is being so well looked after. Everyone is so welcoming and friendly as well as being completely professional. Everyone went out of their way for our auntie on her 97th birthday, and we borrowed a
room to have a lovely family party for her with all the family coming in to join her.
11 April 2025
Lace Hill, regarding care and quality is good and excellent over all areas. However, management regarding emails sent to accounts are poor, as they do not respond.
One area the home could improve is the provision of foot stools by the chairs. Also, the toilet by the lounges has been out of order
for a long time.
10 April 2025
Staff are very helpful and friendly, care home very clean and tidy. Supportive to mums needs and patient and helpful suggestions for mums care.
04 April 2025
I love the layout of the care home, it's spacious and light, lots of room for mum to walk about. When I come to visit, I love that I can easily see Mum has been well cared for. Her clothes have been chosen so she looks nice. The laundry does an excellent job, as mum regularly spills coffee down her
top, but they always get the stains out. When mum is on form, there is always something going on. But on the days she isn't she is allowed to sleep with dignity.
03 April 2025
My sister has settled in very well. She has been with you now for about a year. Whenever I see her she invariably praises her environment and enjoys the ambiance at Lace Hill Manor as do I. The staff are always welcoming and helpful and I do thank them for their care of my sister. Thank you all from
my husband and myself.
27 March 2025
All staff have been very helpful. Nothing is too much trouble.
24 January 2025
I would like to say a massive thank you to the staff on the dementia ward. Especially two members of staff in particular. They work so hard, all staff do.
These two members of staff always make me feel welcome and feel like apart of a family when I come to see my beloved friend.
Lace Hill are
very lucky to have them as staff.
All the staff at Lace Hill are as lovely as each other.
If I ever need to be in a care home, I would pick Lace Hill, and if I ever know someone who needs to be cared for, I'd 100% choose Lace Hill Manor.
27 November 2024
I would highly recommend Lace Hill Manor. All of the staff are amazing and provide my husband who has dementia with the highest standard of care and kindness. There are so many activities available every day which he is encouraged to participate in designed to provide him with the stimulation he
needs. The home itself is bright with lots of natural light and has also become a welcoming and supportive environment for me at a time that has been very emotionally difficult for me to deal with. I simply cannot praise all of the staff highly enough and would like to say a massive thank you to all of them from both my husband and myself.
31 October 2024
I wish to share my appreciation and to say thank you to all of the staff at Lace Hill. From the managers, front desk staff to the carers who provide the everyday care that my mum receives. They are all a credit to the home, they are easy to approach, friendly and welcoming whenever I or my family
visit. I would highly recommend Lace Hill Manor to families looking for a safe and friendly home for their loved ones. I am so grateful for all the care my mum receives.
30 October 2024
Care staff are excellent. I have no concerns re care. I have given 4 stars as I think as titled a luxury care home there are some areas which do not match this ie lack of continuing maintenance/gardener which means things get left. Local contractors should be allowed to come in and cover this.
Resident minibus has not been in use for a very long time. A shame as likely a factor that draws relatives to use this care home.
14 October 2024
My mother-in-law has settled into Lace Hill Manor Care Home very well, this is because every staff member is very caring and attentive to her. As a family we all feel very welcomed on every visit and nothing is too much trouble.
14 October 2024
All staff very helpful and kind very understanding towards my Mum. Her room is very clean and tidy, she enjoys the events that are on during the day. She seems to enjoy the food and has never complained of being hungry. Good to see that the gardens have been seen to as it's lovely for my mum to look
out on from her room.
15 February 2024
What a beautiful, clean and welcoming care home. Very impressed with all the staff and facilities.
From the front desk to all the helpful nursing staff, could not fault a single thing.
Would certainly recommend Lace Hill Manor.
19 September 2023
My pa is halfway through a two-week spell of respite and we could not be more delighted with how quickly he has settled and how well he is being looked after. All members of staff that we have met are so warm and welcoming and the care team on his floor are superb! He has clearly been involved in
and enjoying lots of activities and when we visited him yesterday it was at lunchtime so we sat with him while he ate and the food looked and smelt absolutely scrumptious!
An easy top marks all around!
14 August 2023
My dear mum was only in Lace Hill for 2 weeks, but the kindness, care and support she received were outstanding, as was the care for my dad and the whole family. We were so grateful to the lovely manager for speedily moving Mum in and the staff for helping to find transport. All the staff looking
after Mum were exceptionally compassionate and caring, getting to know her quickly despite her limited language. All were so kind to us during her last days, which were in beautiful calm surroundings enabling us to cherish the time we had with her. A huge thank you to you all.