Lace Hill Manor

112 Needlepin Way, Buckingham MK18 7RB
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9.8 31 Reviews
  • Lace Hill Manor, Buckingham
Lace Hill Manor is the newest addition to Maria Mallaband’s collection of stunning new builds.

This beautiful new home has been designed with superior care at the heart, united with five-star facilities. These include a wellness spa & therapy room, luxuriously sized suites, beautifully designed living areas oozing with natural light, stunning balconies to admire the landscaped gardens, a children’s room and a Bistro & bar to enjoy your favourite tipple from, to name a few.

As a home, Lace Hill Manor wants to provide not only the very best physical environment for those living there, but an opportunity for them to live life to the fullest, celebrate their individuality and create an open culture where they are confident in being able to push the boundaries to ensure they continue living as the people they are and have always been - this is a home that will truly be led by the people who live and work there.

The home is lucky to be surrounded by such a vibrant resident community in Buckingham and the team feel both proud and excited to be joining that, with the quaint and cosy town being the perfect place to settle into.
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Care Provided by Lace Hill Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1733
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1925

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Lace Hill Manor to find out the exact price for your requirements.

Contact Lace Hill Manor to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Lace Hill Manor to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Shipla Nair (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • No restriction on visiting hours.

Parking

  • Lace Hill Manor has generous on-site parking.

Lace Hill Manor Reviews (31)

9.8

Lace Hill Manor has a Review Score of 9.8 (9.817) out of 10, based on 14 reviews in the last 2 years.
Over all time Lace Hill Manor has 31 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lace Hill Manor
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Total of 31, showing 1-20
Review from D S (Resident) assisted by family/friend published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm welcome, all staff are kind, professional and friendly. The residence is very clean.
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Review from Helen P (Niece of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care here has been excellent and give myself and my sister so much peace of mind that out auntie is being so well looked after. Everyone is so welcoming and friendly as well as being completely professional. Everyone went out of their way for our auntie on her 97th birthday, and we borrowed a room
to have a lovely family party for her with all the family coming in to join her.
Reply from Anne Pink, Commercial Business Partner at Lace Hill Manor
Thank you for taking the time to write this lovely review. We all enjoyed your auntie's birthday, and we are glad that we could facilitate the party for you. The team at Lace Hill will be delighted…read more
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Review from J B (Son-in-law of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lace Hill, regarding care and quality is good and excellent over all areas. However, management regarding emails sent to accounts are poor, as they do not respond.
One area the home could improve is the provision of foot stools by the chairs. Also, the toilet by the lounges has been out of order for
a long time.
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Review from T G (Son of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and friendly, care home very clean and tidy. Supportive to mums needs and patient and helpful suggestions for mums care.
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Review from Eileen M (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love the layout of the care home, it's spacious and light, lots of room for mum to walk about. When I come to visit, I love that I can easily see Mum has been well cared for. Her clothes have been chosen so she looks nice. The laundry does an excellent job, as mum regularly spills coffee down her
top, but they always get the stains out. When mum is on form, there is always something going on. But on the days she isn't she is allowed to sleep with dignity.
Reply from Timea Gulyas, Home Manager at Lace Hill Manor
Thank you for your positive comments. I am extremely pleased to hear that you are satisfied with the facilities and level of care provided for your Mum.
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Review from Patsy R (Sister of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has settled in very well. She has been with you now for about a year. Whenever I see her she invariably praises her environment and enjoys the ambiance at Lace Hill Manor as do I. The staff are always welcoming and helpful and I do thank them for their care of my sister. Thank you all from
my husband and myself.
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Review from David B (Son of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have been very helpful. Nothing is too much trouble.
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Review from Brenda S (Friend of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a massive thank you to the staff on the dementia ward. Especially two members of staff in particular. They work so hard, all staff do.
These two members of staff always make me feel welcome and feel like apart of a family when I come to see my beloved friend.
Lace Hill are very
lucky to have them as staff.
All the staff at Lace Hill are as lovely as each other.
If I ever need to be in a care home, I would pick Lace Hill, and if I ever know someone who needs to be cared for, I'd 100% choose Lace Hill Manor.
Reply from Timea Gulyas, Home Manager at Lace Hill Manor
Thank you for your kind comments and support of the team. We are pleased to hear that you are feeling as part of the Lace Hill Family. I will ensure that your kind words are passed onto the team.
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Review from Linda B (Wife of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Lace Hill Manor. All of the staff are amazing and provide my husband who has dementia with the highest standard of care and kindness. There are so many activities available every day which he is encouraged to participate in designed to provide him with the stimulation he needs.
The home itself is bright with lots of natural light and has also become a welcoming and supportive environment for me at a time that has been very emotionally difficult for me to deal with. I simply cannot praise all of the staff highly enough and would like to say a massive thank you to all of them from both my husband and myself.
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Review from K W (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wish to share my appreciation and to say thank you to all of the staff at Lace Hill. From the managers, front desk staff to the carers who provide the everyday care that my mum receives. They are all a credit to the home, they are easy to approach, friendly and welcoming whenever I or my family visit.
I would highly recommend Lace Hill Manor to families looking for a safe and friendly home for their loved ones. I am so grateful for all the care my mum receives.
Reply from Jo Widdowson, Regional Director at Lace Hill Manor
Thank you for your lovely comments. We are pleased to hear that you are happy with the care that we provide to your mum. We will pass your compliments to all staff.
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Review from Claire H (Daughter of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Care staff are excellent. I have no concerns re care. I have given 4 stars as I think as titled a luxury care home there are some areas which do not match this ie lack of continuing maintenance/gardener which means things get left. Local contractors should be allowed to come in and cover this. Resident
minibus has not been in use for a very long time. A shame as likely a factor that draws relatives to use this care home.
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Review from E I (Daughter-in-law of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has settled into Lace Hill Manor Care Home very well, this is because every staff member is very caring and attentive to her. As a family we all feel very welcomed on every visit and nothing is too much trouble.
Reply from Timea, Home Manager at Lace Hill Manor
Thank you for your feedback and kind words. We are delighted to hear that your mother-in-law has managed to settle.
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Review from Jackie L (Daughter of Resident) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff very helpful and kind very understanding towards my Mum. Her room is very clean and tidy, she enjoys the events that are on during the day. She seems to enjoy the food and has never complained of being hungry. Good to see that the gardens have been seen to as it's lovely for my mum to look
out on from her room.
Reply from Timea, Home Manager at Lace Hill Manor
Dear Jackie, thank you for your feedback. We are pleased to hear that your Mum enjoys the food and the activities that are on offer. We will continue to ensure that we have a selection of meaningful…read more
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Review from Jim O (Brother of Resident) published on 15 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a beautiful, clean and welcoming care home. Very impressed with all the staff and facilities.
From the front desk to all the helpful nursing staff, could not fault a single thing.
Would certainly recommend Lace Hill Manor.
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Review from Sarah W (Daughter of Resident) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My pa is halfway through a two-week spell of respite and we could not be more delighted with how quickly he has settled and how well he is being looked after. All members of staff that we have met are so warm and welcoming and the care team on his floor are superb! He has clearly been involved in and
enjoying lots of activities and when we visited him yesterday it was at lunchtime so we sat with him while he ate and the food looked and smelt absolutely scrumptious!
An easy top marks all around!
Reply from Carey Burden, Customer Relations Manager at Lace Hill Manor
Thank you so much for your fabulous review. We couldn't be happier that Dad has settled so well and he is a true delight! Thank you for putting your trust in us.
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Review from Sue S (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear mum was only in Lace Hill for 2 weeks, but the kindness, care and support she received were outstanding, as was the care for my dad and the whole family. We were so grateful to the lovely manager for speedily moving Mum in and the staff for helping to find transport. All the staff looking after
Mum were exceptionally compassionate and caring, getting to know her quickly despite her limited language. All were so kind to us during her last days, which were in beautiful calm surroundings enabling us to cherish the time we had with her. A huge thank you to you all.
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Review from H V (Relative of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My step nan has been a resident for several months now and has settled in really well. She really has flourished at Lace Hill Manor. Having more company has definitely brightened her mood. It's great to see her doing activities and being social as previously she lived a fairly lonely life.
The staff
are always so pleasant and welcoming. They are lovely with the children. We particularly enjoyed Lace Hill Manor's 1st birthday party. The home always feels clean and I am thoroughly impressed with it thus far.
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Review from Sarah T (Daughter of Resident) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is obviously well-cared for in the dementia wing. I have nothing but admiration for the staff who constantly strive to make him feel engaged and interested in circumstances where his capacity is so limited. Every time I visit they have another strategy in place. In addition he is well fed, clean
and always nicely dressed. I recommend Lace Hill Manor without reservation.
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Review from Julie B (Daughter of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted into Lace Hill Manor Care Home in September 2022 on end-of-life care. I believe it was due to the care she received from nurses, carers and all the other staff that she stayed with me until the end of March. Her quality of life was practically zero but the team there all gave
her their complete attention and care, she was always treated with respect and dignity. The care they have shown me has also been outstanding. Watching my mum slowly fade away on a daily basis has been very difficult and occasionally my emotions got the better of me but the staff were always there to support me too and for that, I can't praise them enough. This has been a very sad period for my lovely mum, myself and my family but being in the tranquil space with the support of all the staff, seeing my mother receive such brilliant care has made the saddest of days seem just that bit more bearable.
I can not thank the Lace Hill team enough.
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Review from Joanne d (Daughter of Resident) published on 26 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been at Lace Hill Manor since the beginning of December 2022 after a brief hospital admission following a rather traumatic family bereavement. This is mum's first care home and she has quickly settled in and is well looked after. The team are always very helpful with any request or query
I send them. Thank you for making this whole experience for the family easier to deal with.
Reply from Steve Ward, CRM at Lace Hill Manor
Thank you for your kind words. We are so pleased that mum has settled so well.
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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for Lace Hill Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.817 for Lace Hill Manor is calculated as follows: ( (138 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 164 Ratings = 4.817
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lace Hill Manor is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jun 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Shilpa

Shilpa Nair

Job Title: Home Manager Joined: 2025

Hi, I am Shilpa, the home manager at the luxury care home, Lacehill Manor in Buckingham. Welcome to our website!


I began my nursing career in 2008 and have worked in the coronary care unit for more than 10 years before starting my journey as an overseas nurse. I completed my master's in nursing before moving to the UK and have been working with a care home since 2018 as Deputy manager, progressing to registered home manager. I strongly believe in a holistic care approach working alongside residents, families and friends as well as the community support team and healthcare professionals in providing the best quality care to our residents.


We, as a team here, focus on providing person-centred care for all our residents, and I am committed not only to maintaining the highest standard of care but also to ensuring residents are living fulfilling lives. I am looking forward to making a strong relationship with the residents, families and the staff. For anyone considering care for themselves or for a loved one, our doors are open for you to visit and meet the team.

Frequently Asked Questions about Lace Hill Manor

What types of Care is Lace Hill Manor registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lace Hill Manor have?

There are 62 Single Rooms.

What are the Facilities & Services at Lace Hill Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lace Hill Manor to the centre of Buckingham?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lace Hill Manor to verify any information. View our terms and conditions. Lace Hill Manor has an Enhanced Service - more info.