Submit a Review for Oat Hill Mews
Leicester Road, Market Harborough, LE16 7BN
View Full Details of Oat Hill MewsLatest Reviews for Oat Hill Mews
24 September 2025
I went in for two weeks respite care after a fall while my family were away and found everyone welcoming and friendly, all of the staff are utterly professional and very kind. They managed my complicated medical regime well. The rooms are beautifully decorated, spacious and well equipped with a lovely en-suite wet room. The food is also good with plenty of choice. Activities are varied and good fun with something different everyday if you want to join in, I especially enjoyed a trip out to a garden centre. Hairdressers and chiropodist were also nice to have on site. But the best thing were the staff. Nothing was too much trouble. Thank you all.
23 September 2025
My initial contact with Oat Hill Mews was to give my wife, who has mixed dementia, two weeks respite care. It was an outstanding success due to, (1) the warm, friendly and genuinely caring attitude of everyone who works there, and (2) the superb quality of the building and fixtures - it really is 5-star, (3) the high standard of cleanliness that is maintained everywhere. I was so impressed by eveything that my wife is now a permanent resident at the home and has settled really well. Her every need is cared for and she enjoys the food each day and the wide variety of activities and entertainment available. If you are looking for a residential care home in the Market Harborough area, Oat Hill Mews is my recommendation.
26 August 2025
From my first enquiry visit to my departure, I found all the staff to be obliging and helpful. The food was so well presented and the variety was brilliant; not one dish was repeated in the 2 weeks, well, one was, Friday fish and chips, but one would expect that. The rooms are light and airy, bathroom is cleaned each day with towels and flannels changed. A good variety of mid-morning and afternoon events are arranged, which my visiting partner and I enjoyed. I could not fault the care home.
16 June 2025
I have just spent two weeks at the care home and had a wonderful time. All the staff were so kind, friendly and caring, couldn't do enough for me, the food was delicious and lots of choice. There was a beautiful vase of flowers, card and chocolates in my room so very welcoming. I particularly enjoyed the many activities that were put on for us all. I have made many new friends and had lots of laughs.
02 June 2025
My mother moved into Oat Hill Mews from another care home in the area and was made to feel very welcome by staff, with fresh flowers in her room. She has settled into her new surroundings, and is enjoying her comfortable room which has a lovely view of the garden and patio area. It is more like a hotel than a care home, with good quality furnishings in tasteful colours. Everything is kept very clean which my mother approves of. She is well cared for and enjoys the daily food menu which is varied with good quality ingredients. The cafe area has a good choice of beverages and cakes to enjoy when visiting. The home also offers various activities and entertainment. My mother always looks forward to her regular appointment with the resident hairdresser. The staff are professional and are always at hand for any questions I have. I would definitely recommend Oat Hill Mews to anyone looking for a residential care home in the Market Harborough area.
15 May 2025
The staff have made my Mother's two respite stays (one at extremely short notice) a joy for Mum and her family. Their friendly approach has made the stays a delight so much so that my Dad had a week with them even though unlike Mum he is not suffering from Alzheimer's! They both enjoyed the VE Day 80th party having been at the original in 1945 as children.
25 April 2025
Having read through all previous reviews I can confirm from my personal experience visiting my auntie on a weekly basis that every word is accurate and true. Oat Hill Mews offers top quality care in all aspects of later life . Having visited at different times and different days, I have always found the same high quality of care, unlike past experience for my own parents in smaller Care home settings.
09 April 2025
We approached the care home in relation to a short stay for mum- this was easily accommodated and mum was able to visit prior to staying. All the staff we met were professional & welcoming. The residents were welcoming to mum as well. Mum enjoyed her "holiday ", knowing she had staff to help her if needed, & helping her to remember who was going to be coming to see her and when she'd be going home again. Plenty of choice each mealtime (freshly cooked) with menus displayed each day, which helped mum's declining memory. She loved being able to chat with both staff and residents, having her hair done, joining in the varied activities along with family being able to pop in to see her for a drink and cake in the cafe. The subtle prompts within the care home helped mum find her way round too. Mum is looking forward to being able to stay again.
04 April 2025
Its an arduous task finding a care home for a loved one. This review should save you the trouble. Visit meet the team and sign the paperwork its that simple, as this is the best of over 8 I looked at in the Market Harborough area that suited my relatives needs. The facility is second to none, and is better in real life than the photos. Location is brilliant for visiting relatives, A14, M1, M6, train station 50 minutes from London and three airports within 1.5 hours. Now the very important bit, the people your leaving the person with. I can safely say the complete team of staff have been nothing other than brilliant to my cousin, my family and friends. The staff are highly training and are al employed and not agency staff. The time and trouble they take with the residents is in creditable and in talking to staff if any equipment is required Care UK have it on-site within days. I think this organisation has the correct people at the top, middle and bottom. Food excellent
02 April 2025
From the initial meeting of the staff and manager and all involved with the care has been amazing. They have made the resident as well as family feel so comfortable and confident that they are receiving 5 star care. The communication has been outstanding with phone calls and emails. We are so happy that they can live here and feel they are bejj in my cared for so well.
12 March 2025
Our mum had a fall in January 2024 and after a stay in hospital was unable to return to her home. We chose this care home as we felt as a family that she would enjoy the surroundings and the warm atmosphere. From the start the staff were caring and kind not only to Mum but also the whole family; she settled well and was comfortable and well cared for. The kindness and respect that the staff showed to Mum, and us, at the end of her life will never be forgotten.
12 March 2025
The compassionate care that my relative receives at Oat Hill Mews is exceptional. It is a great comfort to know that she is safe and cared for by the wonderful staff. It does not feel like a care home when you walk in; it is more like a hotel with its welcoming well stocked cafe adjacent to the reception area where there is always a warm welcome. The hairdressing salon is popular as is the thoughtful programme of activities arranged each week. I would have no hesitation in recommending Oat Hill Mews to any family looking for care for their loved one.
13 January 2025
Mum moved into the home in April 2024 to be closer to us in the area. Our first introduction was at the official opening of the home and signed up shortly afterwards with the help of the Customer Relationship Management and the team who answered all our questions and made us feel at home. They went to great lengths to ensure my mum felt welcomed from the start and the care staff helped to settle her in. As Mum's mobility has further deteriorated the deputy manager has made great efforts to adapt and maintain her socialization with the other residents and enable her to still take part in activities where she can. The chefs provide an excellent range of meals and are ready to be flexible with residents' dietary issues. It is a great weight of our minds that her medication is being monitored closely and thanks go to the senior leaders and the rest of the team for making this possible. The housekeeping staff ensure the home is maintained to a high standard. All staff we have meet have been friendly and open.
17 December 2024
My mum spent some time convalescing at Oat Hill Mews following a long stay in hospital with a broken neck. From my first phone call to arrange a viewing, to being shown around and meeting the staff, I was struck by how welcoming, warm, and friendly everyone was. Mum has dementia so joined the other dementia residents on their dedicated floor. She was looked after so well by people who really cared. I was struck by how polite, friendly, patient, and caring the staff were to all the residents. I was able to visit at any time which I found very reassuring. Mum thought she was in a hotel and was much happier and more settled than I had expected she would be. The home itself is beautiful, the decor and furnishings are so lovely and comfortable, all rooms and areas are light and bright, and the atmosphere created by everybody working there couldn't be better. I have no hesitation in recommending Oat Hill Mews to anyone looking for a residential care home.
20 November 2024
My mum has been a resident of this truly exceptional care home since July 2024. From the moment we walked through the doors to view the home, we could not have felt more welcome. We were (very proudly) shown around the beautiful facilities, and importantly, all the questions we had on our list were answered before we even had to ask. The personal approach each resident receives is exceptional. The staff are extremely friendly, thoughtful, attentive, and really take the time to get to know each resident as an individual. There is a host of activities on offer, whether it is a craft session, quiz, book club, movie night, gardening, local entertainers, seated exercise, and more besides. Each of the resident suites are beautifully decorated, spacious, thoughtfully arranged, and with natural light coming from either a lovely view or access to the gardens. We highly recommend Oat Hill Mews and feel that we could not have asked for a better or more friendly place for my Mum to call her home.
31 October 2024
My mum has been a resident since August having a shorter stay earlier in the year. All members of staff have been very kind and supportive in all conversations and interactions we have had as close family members of a resident. We feel well supported and listened to. The home is always very clean and tidy. The food is excellent. Visitors are looked after very well and always made to feel welcome. I would have no hesitation in recommending this care home.
30 October 2024
My mother arrived suddenly at Oat Hill Mews following poor health and many weeks in hospital. She was met by staff with open arms and taken to her beautiful en-suite bedroom with doors opening onto a central courtyard. Staff courteously came to introduce themselves, before giving her time and space to recover. Her respite stay soon became full-time as her strength returned under the care and watchful eyes of the amazing staff. We can't fault the friendly staff or thank them enough for all their care. They are all wonderful people who go out of their way to help residents and their families. The facilities are first class, as is the food. Multiple activities are offered daily from seated yoga and dance to musical events, animal petting, and outings. Not forgetting a regular movie afternoon with drinks and popcorn. All in all a wonderful home from home. Enough social stimulation to keep the most needy social butterfly going, and quiet rooms for those who prefer a quieter path.
30 October 2024
Mum moved in during May 2024 and we have been warmly welcomed, I sleep well at night knowing my mother has complete care around the clock. Over the last few months we have got to know the staff and other residents and it feels more like a family than a business. As with anything new there are always uncertainties and niggles, the care team listen and make things even better, the two-way communication is excellent. We have access around the clock, the dining options and facilities are excellent whilst the housekeeping staff do an incredible job keeping the rooms, communal areas and laundry spotless. Mum particularly enjoys the hair salon, the numerous weekly activities, the wine with meals, as well as the daily contact with the lovely care team, thank you.
24 October 2024
I would thoroughly recommend Oat Hill Mews to anyone who asked me about it, the facilities are spectacular, and even better the staff are unbelievably caring and supportive. My Mother-in-law went in initially for temporary respite care, but it was immediately obvious, that in fact, this was the permanent solution to what we've been looking for without really knowing it, for probably years.
16 September 2024
Oat Hill Mews offers a home from environment with the added bonus of great care support; beautiful rooms and meals; fun activities and a sense of belonging. From the moment you arrive you are greeted with a smile and warmth; all members of staff of approachable; helpful and kind. I don't feel like a visitor when I come to see my friend - I am made to feel like part of an extended family within Oat Hill Mews. Their care and attention is second to none. My 12-year-old son could not believe it was a 'care home' - he thought it was a 5-star hotel! Being able to take our dog in for visits too is a bonus.
Latest Reviews for Oat Hill Mews
24 September 2025
I went in for two weeks respite care after a fall while my family were away and found everyone welcoming and friendly, all of the staff are utterly professional and very kind. They managed my complicated medical regime well. The rooms are beautifully decorated, spacious and well equipped with a lovely en-suite wet room. The food is also good with plenty of choice. Activities are varied and good fun with something different everyday if you want to join in, I especially enjoyed a trip out to a garden centre. Hairdressers and chiropodist were also nice to have on site. But the best thing were the staff. Nothing was too much trouble. Thank you all.
23 September 2025
My initial contact with Oat Hill Mews was to give my wife, who has mixed dementia, two weeks respite care. It was an outstanding success due to, (1) the warm, friendly and genuinely caring attitude of everyone who works there, and (2) the superb quality of the building and fixtures - it really is 5-star, (3) the high standard of cleanliness that is maintained everywhere. I was so impressed by eveything that my wife is now a permanent resident at the home and has settled really well. Her every need is cared for and she enjoys the food each day and the wide variety of activities and entertainment available. If you are looking for a residential care home in the Market Harborough area, Oat Hill Mews is my recommendation.
26 August 2025
From my first enquiry visit to my departure, I found all the staff to be obliging and helpful. The food was so well presented and the variety was brilliant; not one dish was repeated in the 2 weeks, well, one was, Friday fish and chips, but one would expect that. The rooms are light and airy, bathroom is cleaned each day with towels and flannels changed. A good variety of mid-morning and afternoon events are arranged, which my visiting partner and I enjoyed. I could not fault the care home.
16 June 2025
I have just spent two weeks at the care home and had a wonderful time. All the staff were so kind, friendly and caring, couldn't do enough for me, the food was delicious and lots of choice. There was a beautiful vase of flowers, card and chocolates in my room so very welcoming. I particularly enjoyed the many activities that were put on for us all. I have made many new friends and had lots of laughs.
02 June 2025
My mother moved into Oat Hill Mews from another care home in the area and was made to feel very welcome by staff, with fresh flowers in her room. She has settled into her new surroundings, and is enjoying her comfortable room which has a lovely view of the garden and patio area. It is more like a hotel than a care home, with good quality furnishings in tasteful colours. Everything is kept very clean which my mother approves of. She is well cared for and enjoys the daily food menu which is varied with good quality ingredients. The cafe area has a good choice of beverages and cakes to enjoy when visiting. The home also offers various activities and entertainment. My mother always looks forward to her regular appointment with the resident hairdresser. The staff are professional and are always at hand for any questions I have. I would definitely recommend Oat Hill Mews to anyone looking for a residential care home in the Market Harborough area.
15 May 2025
The staff have made my Mother's two respite stays (one at extremely short notice) a joy for Mum and her family. Their friendly approach has made the stays a delight so much so that my Dad had a week with them even though unlike Mum he is not suffering from Alzheimer's! They both enjoyed the VE Day 80th party having been at the original in 1945 as children.
25 April 2025
Having read through all previous reviews I can confirm from my personal experience visiting my auntie on a weekly basis that every word is accurate and true. Oat Hill Mews offers top quality care in all aspects of later life . Having visited at different times and different days, I have always found the same high quality of care, unlike past experience for my own parents in smaller Care home settings.
09 April 2025
We approached the care home in relation to a short stay for mum- this was easily accommodated and mum was able to visit prior to staying. All the staff we met were professional & welcoming. The residents were welcoming to mum as well. Mum enjoyed her "holiday ", knowing she had staff to help her if needed, & helping her to remember who was going to be coming to see her and when she'd be going home again. Plenty of choice each mealtime (freshly cooked) with menus displayed each day, which helped mum's declining memory. She loved being able to chat with both staff and residents, having her hair done, joining in the varied activities along with family being able to pop in to see her for a drink and cake in the cafe. The subtle prompts within the care home helped mum find her way round too. Mum is looking forward to being able to stay again.
04 April 2025
Its an arduous task finding a care home for a loved one. This review should save you the trouble. Visit meet the team and sign the paperwork its that simple, as this is the best of over 8 I looked at in the Market Harborough area that suited my relatives needs. The facility is second to none, and is better in real life than the photos. Location is brilliant for visiting relatives, A14, M1, M6, train station 50 minutes from London and three airports within 1.5 hours. Now the very important bit, the people your leaving the person with. I can safely say the complete team of staff have been nothing other than brilliant to my cousin, my family and friends. The staff are highly training and are al employed and not agency staff. The time and trouble they take with the residents is in creditable and in talking to staff if any equipment is required Care UK have it on-site within days. I think this organisation has the correct people at the top, middle and bottom. Food excellent
02 April 2025
From the initial meeting of the staff and manager and all involved with the care has been amazing. They have made the resident as well as family feel so comfortable and confident that they are receiving 5 star care. The communication has been outstanding with phone calls and emails. We are so happy that they can live here and feel they are bejj in my cared for so well.
12 March 2025
Our mum had a fall in January 2024 and after a stay in hospital was unable to return to her home. We chose this care home as we felt as a family that she would enjoy the surroundings and the warm atmosphere. From the start the staff were caring and kind not only to Mum but also the whole family; she settled well and was comfortable and well cared for. The kindness and respect that the staff showed to Mum, and us, at the end of her life will never be forgotten.
12 March 2025
The compassionate care that my relative receives at Oat Hill Mews is exceptional. It is a great comfort to know that she is safe and cared for by the wonderful staff. It does not feel like a care home when you walk in; it is more like a hotel with its welcoming well stocked cafe adjacent to the reception area where there is always a warm welcome. The hairdressing salon is popular as is the thoughtful programme of activities arranged each week. I would have no hesitation in recommending Oat Hill Mews to any family looking for care for their loved one.
13 January 2025
Mum moved into the home in April 2024 to be closer to us in the area. Our first introduction was at the official opening of the home and signed up shortly afterwards with the help of the Customer Relationship Management and the team who answered all our questions and made us feel at home. They went to great lengths to ensure my mum felt welcomed from the start and the care staff helped to settle her in. As Mum's mobility has further deteriorated the deputy manager has made great efforts to adapt and maintain her socialization with the other residents and enable her to still take part in activities where she can. The chefs provide an excellent range of meals and are ready to be flexible with residents' dietary issues. It is a great weight of our minds that her medication is being monitored closely and thanks go to the senior leaders and the rest of the team for making this possible. The housekeeping staff ensure the home is maintained to a high standard. All staff we have meet have been friendly and open.
17 December 2024
My mum spent some time convalescing at Oat Hill Mews following a long stay in hospital with a broken neck. From my first phone call to arrange a viewing, to being shown around and meeting the staff, I was struck by how welcoming, warm, and friendly everyone was. Mum has dementia so joined the other dementia residents on their dedicated floor. She was looked after so well by people who really cared. I was struck by how polite, friendly, patient, and caring the staff were to all the residents. I was able to visit at any time which I found very reassuring. Mum thought she was in a hotel and was much happier and more settled than I had expected she would be. The home itself is beautiful, the decor and furnishings are so lovely and comfortable, all rooms and areas are light and bright, and the atmosphere created by everybody working there couldn't be better. I have no hesitation in recommending Oat Hill Mews to anyone looking for a residential care home.
20 November 2024
My mum has been a resident of this truly exceptional care home since July 2024. From the moment we walked through the doors to view the home, we could not have felt more welcome. We were (very proudly) shown around the beautiful facilities, and importantly, all the questions we had on our list were answered before we even had to ask. The personal approach each resident receives is exceptional. The staff are extremely friendly, thoughtful, attentive, and really take the time to get to know each resident as an individual. There is a host of activities on offer, whether it is a craft session, quiz, book club, movie night, gardening, local entertainers, seated exercise, and more besides. Each of the resident suites are beautifully decorated, spacious, thoughtfully arranged, and with natural light coming from either a lovely view or access to the gardens. We highly recommend Oat Hill Mews and feel that we could not have asked for a better or more friendly place for my Mum to call her home.
31 October 2024
My mum has been a resident since August having a shorter stay earlier in the year. All members of staff have been very kind and supportive in all conversations and interactions we have had as close family members of a resident. We feel well supported and listened to. The home is always very clean and tidy. The food is excellent. Visitors are looked after very well and always made to feel welcome. I would have no hesitation in recommending this care home.
30 October 2024
My mother arrived suddenly at Oat Hill Mews following poor health and many weeks in hospital. She was met by staff with open arms and taken to her beautiful en-suite bedroom with doors opening onto a central courtyard. Staff courteously came to introduce themselves, before giving her time and space to recover. Her respite stay soon became full-time as her strength returned under the care and watchful eyes of the amazing staff. We can't fault the friendly staff or thank them enough for all their care. They are all wonderful people who go out of their way to help residents and their families. The facilities are first class, as is the food. Multiple activities are offered daily from seated yoga and dance to musical events, animal petting, and outings. Not forgetting a regular movie afternoon with drinks and popcorn. All in all a wonderful home from home. Enough social stimulation to keep the most needy social butterfly going, and quiet rooms for those who prefer a quieter path.
30 October 2024
Mum moved in during May 2024 and we have been warmly welcomed, I sleep well at night knowing my mother has complete care around the clock. Over the last few months we have got to know the staff and other residents and it feels more like a family than a business. As with anything new there are always uncertainties and niggles, the care team listen and make things even better, the two-way communication is excellent. We have access around the clock, the dining options and facilities are excellent whilst the housekeeping staff do an incredible job keeping the rooms, communal areas and laundry spotless. Mum particularly enjoys the hair salon, the numerous weekly activities, the wine with meals, as well as the daily contact with the lovely care team, thank you.
24 October 2024
I would thoroughly recommend Oat Hill Mews to anyone who asked me about it, the facilities are spectacular, and even better the staff are unbelievably caring and supportive. My Mother-in-law went in initially for temporary respite care, but it was immediately obvious, that in fact, this was the permanent solution to what we've been looking for without really knowing it, for probably years.
16 September 2024
Oat Hill Mews offers a home from environment with the added bonus of great care support; beautiful rooms and meals; fun activities and a sense of belonging. From the moment you arrive you are greeted with a smile and warmth; all members of staff of approachable; helpful and kind. I don't feel like a visitor when I come to see my friend - I am made to feel like part of an extended family within Oat Hill Mews. Their care and attention is second to none. My 12-year-old son could not believe it was a 'care home' - he thought it was a 5-star hotel! Being able to take our dog in for visits too is a bonus.